I worked with Carl to get the older carpet stretched in a recently purchased home, then later an…read more extension of hardwood floors into family room from kitchen & hallway. The wood floors are about 3/4's complete and look great. The crew who did the carpet strretching were outstanding working hard all day. Couldn't have asked for a better job. Carpet looks new. The hardwood crew is the same - really great work. Very professional looking. My thanks to Carl and all contractors for job well done. The color and the seams, however, aren't a good match. I feel confident they will make adjustments to correct the difference.

the Service from Abbey was beyond wonderful. From the initial meeting with Sales to the final…read moreinstallation of the flooring, everything was smooth. we had our home's flooring completely replaced with LVP and carpet. The installers were meticulous and careful not to damage walls and woodwork. also during a power failure worked with battery operated lanterns to finish the installation. We are very pleased with the durability of the products and are grateful we found Abbey.

We just had all new floors installed using this company. They did a high quality job every day…read more They cleaned up each day before they left and always communicated well what to expect the upcoming day. They replaced all flooring materials and took away and disposed of all old materials. We primarily had Deshawn as our installer. He worked hard and was a person we felt comfortable having in our home. Thank you so much Pete and team! We love our new floors.

I finally realized I needed a runner installed on my old and somewhat beat up stairs by the front…read moredoor. I wanted to cover some of the dings on the 60 year old stairs while still showing off the glowing wood along the sides. This local mom & pop company is professional and efficient. My stairs were measured then I went to the showroom to look at samples. I asked a million questions to find the right product. Carpet was ordered and a few weeks later the carpet was installed. All employees and owners I spoke with were friendly, knowledgeable, and conscientious about following COVID protocols. I plan on going to this company again when it is time to replace carpet elsewhere in my house.

I am so impressed with my entire experience with Olympia Floor Source. They had quick response…read moretimes, reasonable pricing, friendly customer service, and their work is excellent. I recommend them and will use them again in the future.

I am a Realtor and was very impressed with work Olympia floor source completed for a client of mine…read morein Lacey a few months ago. Nathan showed up on time with multiple carpet boards (a wide variety of options that could be ordered within a week or two) and also brought a couple carpet samples that they had in stock that could be installed as soon as the work could be scheduled. My client was military who lived out of state and Nathan was very patient while I took pictures of various samples in various lighting to send my client. He was not pushy at all. The tenants who had just moved out did a real number on the flooring (pet damage) so carpet and other flooring needed to be ripped out, Kilzed and replaced along with some sections of trim. The owners communicated with my client and ended up doing all of the above work. My client picked one of the floor samples they had in stock and the price was very reasonable, and they started the work within a week or so (very fast in this day and age when it is hard to find a trustworthy, reasonably priced contractor with availability). The carpet looked very nice! It appeared a few rooms had not been vacuumed fully after the work was completed so I reached out to the company and one of the owners personally went to the house that evening to vacuum. I was very impressed by that. She was very nice about it too. I was getting ready to recommend this company to another client of mine and noticed their rating had dropped so reviewed the comments and realized it looks like one "difficult customer" had caused this (and by submitting 2 reviews about the same experience...shady!!) and so I wanted to make it clear that those 2 poor reviews (from the same person according to the business owner) did not in any way reflect the experience I'd had with this company recently. Being a small business owner myself, I know that unfortunately there is a rare circumstance where you can't make someone happy even when you go out of your way to do so. I'd will continue to refer this company in the future to clients of mine and feel confident that they will do a great job at a reasonable price! :)

B&R flooring is truly incredible. Our house was damaged during a bad pipe burst during a freeze…read morelast winter and we had to suddenly replace all the tile in our kitchen, laundry room, fireplace surround, and downstairs bathrooms due to water damage. B&R helped turn a terrible experience into a silver lining opportunity to beautify our home. Brian C, our contact there, was amazingly helpful, attentive, and patient as we wrapped our heads around the scope of our project and our vast tile needs. He answered all of our questions and did not pressure us into making a hasty decision. B&R's price, selection, and range of products was excellent compared to other suppliers. We were able to get terracotta, terrazzo, slate, Zellige tile, subway tile- all at the same place. We ended up leaning into a handmade aesthetic with glossy greens, blues, and earthen hues. I am beyond happy with how our project turned out and the customer service at B&R was top notch. They have earned us as repeat customers for any of our future projects for sure. They also have great hard wood and carpet options. I happily recommend them to any homeowners who are looking to remodel, rebuild or upgrade!

After shopping for hardwood flooring and carpeting to upgrade my condo, I decided to go with B&R…read moreeven though their prices were the highest. This is because of the professionalism and great service I received from Angela Stolz in making my selection right through to project management and final installation. It was a bonus to talk to someone who knew the products so well and had strong design skills. The install team was led by Alex Barrera who had about 30 years in the building trade including years of flooring installation. True confession - I'm a perfectionist - so I kept a close eye on the installation including how the team worked together. I was impressed with how efficient the team was and their attention to detail (lots of measuring and math!) They carried B&R's commitment to customer service throughout the job, even when they were asked to stop and take a different approach. Friends who are home remodelers have seen the results and have asked for Angela and Alex's contact information. The couple who laid the carpet did a beautiful job too. Professional and efficient. Overall, my experience with B&R was excellent from start to finish - I couldn't be happier! Thank you B&R team.

I have used Abby carpet in the past and I considered them to be the Gold Standard, now they have…read morebecome Sub-Standard and I would caution you when dealing with them. There has been a change in ownership which has caused this to happen. We ordered carpet that day, about $5K of it, but were given no dates. They said they would contact us when it was ready. Odd, but understandable during these times. The carpet came a few weeks later and we started booking dates for installation. Dates were missed, excuses made over 4 times and the wife who is self-employed missed a bunch of work waiting on installers that never came. This last over a month and a half, finally after arguing constantly with Abby, the carpet was installed. But, only to find that they did not install the correct padding. I could see the wrong color pad from where we removed the forced air vents. Another excuse and back to trying to reschedule installation. I was actually told by someone from Abby, name obviously not given for a reason, that they knew they did not have the correct padding, but we were so mad that they were going to install what they had. They did not think I would check after all of this. The wife talked to the owner and they agreed on paying of the carpet and installation on the stairs, another 2K and we would pay for the padding. About $200. We got a bill shortly before the carpet was installed on the stairs and it included the carpet for the stairs. We called her and she said she never said she would pay for the carpet, but only the padding. We refused to pay until this was remedied, but she would not budge. Even though we have emails stating the opposite. She said that was a misunderstanding. Anyhow, we contacted our friend who is an attorney and she said it was not worth the time or money. I hate giving bad reviews, but this place is bad. Go to another location or use someone else; they are independently owned, we found this out when we tried to contact the owner. Buyer beware!

Since I can't reply. The people you hired were kids that didn't really seem to want to do their job…read moreproperly. Stop diverting to another customer as I didn't complain because as I pointed out to these kids were already denying it. The people you hire stock multiple boxes causing this. One with a brain would know this.

Got laminate flooring put in. They did a great job. The contractor Anthony was awsome.read more

Ok I literally had everyone you can think of come out to measure and give estimate for carpets. I…read morestupidly went with Empire Today and they never showed for their install appointment. They offered lower price to make up but we didn't want to give them business. I found Seattle flooring in yelp with good reviews and they were quick to come out and had extremely good prices and even had an install appointment avail a few days later. The install guys came on time and did a great job. I'm so happy I went with this company!! I feel they are one of the few companies left that seem to actually care about their customers and they did good work. I highly recommend them!

Meyer flooring did a BEAUTIFUL job installing our new carpet, laminate flooring and LVP. They…read moreinstalled it in record time once all was coordinated with our insurance after a flooding incident. It took them under 2 days to replace the flooring in nearly our entire house. It was IMPRESSIVE. Brett seemed extremely knowledgeable and he made special concessions to come in the store when it was convenient for our work schedules. I gave 4/5 stars because the bid was frustrating to make sense of for a lay person to sort and make decisions on a short timeline, but the finished work we're very happy with.

We had floors done several years ago. Kurt made it run so smooth. Floors and carpet are great still.read more

Sll was great until i looked under the sinl were there a bif surrounded by toilet paper a big leak…read morethe installer tried to hide.massive amounts of water

Absolutely AMAZING experience. Quality was better than expected and staff was very transparent…read more Price was lower than expectations.