Large quality selection, great staff and highly rated reputation coupled with excellent service and…read morehelp in selecting product with samples to compare at home

Just replaced the carpeting in my hallway and stairs. Have used Leader carpet before. Prices,…read moreworkmanship, quality, and follow up are great. Totally recommend

I called Dale Sr. to get a quote for carpet installation in an attic stairway and he was very…read moreprompt in scheduling an appointment and going through carpet options. He gave a very reasonable price for the work and was able to schedule me pretty quickly. He helped me pick out a nice low pile industrial carpet that matched the color scheme of the attic and would be able to stand up to lots of foot traffic by the kids. Dale Jr. came on time to install the carpet and was quite diligent in getting the carpet installed, even though the stairs had some tricky turns and landings. All throughout the process both Dale Sr and Dale Jr were professional, polite and prompt. The stairs look great and I would definitely recommend them to folks who are looking for carpeting work.

Dale is a local businessman who takes pride in his work. I had a special challenge being in the…read morecondominium with there many requirements to work in the building but Dale did a fine job. I would recommend this company to anyone.

You definitely want to use Kaprelian Carpet and flooring of Hawthorne NJ for any of your hardwood…read morefloor Needs. It was truly a positive experience from the initial estimate through the completion of the project. They were professional and patient with all my questions and concerns every step of the way with no delay nor complications. Glenn and his team were fantastic, I highly recommend Kaprelian Carpet and flooring to anyone looking for a great price, outstanding products, and amazing customer service.

I used Kaprelian Carpet for The Woman's Club of Ridgewood's beautiful wool rug. Apparently The…read moreWoman's Club has been using Kaprelian for 40 years. The job wasn't a big job however Patrick did an amazing job repairing the rug. The rug had been repaired by Kaprelian before and hopefully will last to be repaired again. I believe Kaprelian is a second generation family run business. Patrick and Glenn have done a wonderful job carrying on their families business!

Brother's flooring in Hackensack! Had brand new flooring (Coretec) installed this past winter…read more Slowly, small cracks were developing. They would come and replace/repair what was needed. After a few calls they contacted the Coretec company & had a rep come out to evaluate and they came to the conclusion that it must have been a bad batch of tiles and decided to replace the entire floor. Very reputable business! Highly recommend them.

Excellent service. The store is very spacious and welcoming. There is a young lady (I think Anna…read moreis her name) who was so welcoming and informative of the various types of tiles and the best fit for our NYC apartment. Will definitely recommend to colleagues in the Bergen County area.

Charlie was terrific to work with. We had someone do a flooring job and it came it horrible…read more Charlie and his crew came to the rescue. Charlie didn't try to sell me anything, he offered his guys for labor to replace the shoddy flooring. We had never had any experience with him before but we will be back. A FOREVER customer we are.

Charlie came over to look at the job and take measurements. He suggested a change to what I wanted…read morethat I think made the floor come out even better than it would have otherwise. His guys did a great job for a reasonable price, and they scheduled the job quickly so I can start moving in as planned. Patched about 10 sq ft of flooring in two rooms, then refinished the wood floors in the Livingroom and two Bedrooms. The floors are now beautiful .

I approached Hoffman at the beginning of March to install a new handrail, newel post, balusters,…read moreand fix a broken step for the primary staircase of my home. Once the work was done, we would have them then install a runner. We were excited to use Hoffman from all of the amazing examples that they shared on social media of staircases and homes they 'claim' to have renovated. The sales team in the store was as you would expect for a boutique mom & pop shop... an air of pretentiousness in a relatively humble environment. After insulting my wife & I by assuming we were looking for a budget-friendly deal, we ultimately were left to search the store and pick out the runner we wanted. After deciding, we scheduled measurements for the following week. As we attempted to leave, the salesperson insisted on following us out into the parking lot to put samples in our trunk, however, I believe this was a further attempt to 'size-up' our budget based on what we drove. Anthony, the third generation in this family-run business, showed up at my house the following week. He was here for approximately 20 minutes, took the measurements, and advised he would be in touch in about a week once all of the materials were in. He advised everything needed to be special ordered. The job was quoted at $4,000. I accepted. One, two, three, then four weeks go by without hearing from Anthony. As it had been a month, I called the store to find out what the cause of the delay was. They advised that the materials were expected to be in at the end of the week, and apologized for the delay. I was completely understandable, as I was just happy to have Hoffman come do the work in the first place. Afterall, the pictures they continued to share on social media looked amazing. I wanted the same in my house. Three more weeks go by, then I get a call from Anthony saying they are ready to start the work. I was thrilled. Anthony's 'team' showed up on a Friday towards the end of April. They demo'd my existing handrail and newel post. As they went to replace the broken step, they realized that Anthony ordered the wrong thickness, and the correct one would have to be special ordered (again). Given that 8 weeks had already passed, and frustrated, I called Anthony and advised rather than ordering 1-custom step, please replace all steps with standard thickness ones. He apologized and advised that the total cost of the project would now be $6,000. This was still well within my budget so we agreed, and the team would be back the following week to continue the work. The team shows up the following week, rips out all of the stairs, and replaces with 'new' ones, and 'finishes' the handrail/newel post. After two coats of stain, Anthony texted me and advised the project was done and we were ready for Carpet. Here's where the story really gets interesting: --Nothing installed was special ordered and is readily available at Home Depot. --Each of the 11 brand-new stairs they installed had scratch marks, pencil marks, or dents. --The newel post had approximately 50 blemishes from improper sanding/staining. --The balusters were installed upside-down! Then corrected via using glue and wood filler to partially cover all of the knicks and holes they just put in the brand-new materials. ---They did not stain the visible undersides of the new steps --They did not stain the backside of the handrail against the wall --Multiple sharp/jagged edges were left exposed --They did not clean-up their worksite, leaving half eaten fruit in my garage. --They used two different types of balusters after they 'fixed' the original mistake. --They did not come with their own sufficient materials and used my personal table saw/miter saw. --I come to discover that the 'team' Anthony sent to my house had not worked for him before, and were effectively unskilled day laborers. --At no point did Anthony ever come to check on the work. Clearly, Anthony/Hoffman contracted this project out, in an attempt to make quick cash off an unsuspecting customer. I called Anthony and told him to come look at the work. Originally, he was very combative and continually corrected the language I was using to describe the work his team did to my house (if the work looks like ..... it probably is). He tried to persuade me to let him come back and try again, but as he already dragged this process on for 2+ months and had his team at my house 5+ times, I was not interested. Given my dissatisfaction and the clear evidence that he had tried to scam me, he fully refunded my deposit and did not charge me for the work. I didn't want to write/post a review but given that Hoffman is still actively advertising their stair 'services', I felt it necessary to share my experience. p.s. the pictures hardly do justice to how poor the work really is.

This is our second experience with Hoffman Floor and Home which should tell you how satisfied we…read moreare with their work. They are fantastic from beginning to end. Tony, Anthony and Ed are very knowledgeable about the products and give realistic picture of how the project will go. They installed our Villa Borehsie flooring on the kitchen/living room level of home during a kitchen remodel. My wife loved for flooring so much that we brought the team back to put the same flooring down in our ground level family room. The install team was great. They worked clean and got the job done in the time that Anthony estimated it would take. I am glad we went with Hoffman floor and home for our flooring needs and expect to see them soon enough when we are ready to do the bedroom level of our home! Thanks guys!

We had a great experience with Master Kitchens and Baths! They redid our bathroom and the quality…read moreof work was exceptional. In addition, they were always on time, cleaned up after themselves, and were pleasant and easy to deal with.

Masters did my bathroom a few years ago. Two years ago I contacted them to say that there was a…read morecrack in the sink and if it could be replaced or repairs. TWO years I have gone back and forth with James promising me a new sink. More importantly we were going to pay for the sink. No freebies! And still no sink, no response, no service. I walked into the showroom and was told that James would contact me. Over and over he lied to me and kept promising me a sink. Yes, I did try and have it repaired and it need replacement not repair, however, I had just had my entire bathroom done by Masters and I thought they would want to help. NOPE! They ignored me, they disregarded me and I will never use them again and I'm warning others of the terrible customer service they offer after the fact. I'm so disappointed not to mention they had done my entire kitchen a year earlier. Horrible!!!

What a great store and service. My parents shopped here years ago. You get great service, great…read moreproducts and beyond great pricing. Highly recommend it before buying anything in stores or online. Remnants are great and they bind them too. thank you.

An awesome home improvement experience! The best we've ever had! When we bought the house it had…read morenew carpet throughout and we decided to replace it and worked with Craig. I did some research to find best carpet for pets. Settled on Mohawk. Took home samples, picked a color and placed an order. When the carpet came in, we scheduled a date. Guys showed up on time, moved furniture out, ripped out old carpet and padding, swept up before installing new padding and carpet, vacuumed and put furniture back while letting me clean woodwork in between! They were really nice and extremely professional. The new carpet is so much nicer and better than what was installed when we purchased the house. Very happy working with Faber and highly recommend! Cats are happy too!