Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

Excellent to work with from start to finish. I cannot believe how clean everything looked.read more

I chose this company based on reviews even though they were far and away more expensive than every…read moreother company. When the gentleman showed up in an unmarked car with a small machine he plugged into the wall, that should have been a clue. it doesn't even look as good as when I do it myself with my home carpet cleaner. usually when we have the carpets and upholstery done the house smells really fresh and clean. Everything smells the same. I no have to do it over again a week before we have a house full of people and we are out a lot more money than we should have been. Steer clear. This is NOT professional carpet cleaning.

I have clean carpet! I'm so happy at how well my carpet looks AND smells after having them cleaned…read moreby Todd with Citrusolution. Affordably priced, plus excellent communication and amazing customer service. I'm a customer for life! Clean feels so good!

I needed my carpets cleaned, and it was definitely a tough job with 2 dogs, a cat, as well as small…read morechildren. Citrusolution came out and was extremely thorough and efficient. They left my carpets in pristine condition with no chemical scent and no excessive moisture. I especially appreciate the fact that they use safe ingredients that leave no residue as we try to keep everything in our household natural and chemical-free. I highly recommend them to anyone who wants exceptional service and results.

Chem-Dry responded to my Yelp inquiry promptly and communicated easily through electronic…read moremessaging. They were able to schedule quickly and arrived promptly. Cody was pleasant and professional. He listened and provided the best option and cost. He completed the work as promised. I would use this company again without hesitation.

I used their service on 2/20/2015…read more The cleaning job was okay, but the protector that is left behind creates an oily, chemical film that never seems to go away. Touching the carpet, your skin is covered in it and it smells bad. Worse, you leave footprints when moving off the carpet and onto laminate. I paid over $300 dollars to have this done to my carpet. I'm fairly certain the "special protectant" that you pay extra for is the culprit, but I am not certain. It could be the other stuff that they use when they are scrubbing. I only know that the carpet in the house that I bought did not have this problem for the first several months after I moved in. I had the carpet cleaned because the previous owner had dogs who tracked in mud. After vacuuming today, the nasty smell of the chemicals is present. I am using rug runners to cover the carpeted areas until I can get the underlying carpet replaced. I've lived with this for several months because I cannot afford to replace the carpet and was hoping that with enough vacuuming, the special protectant would go away. Worse, the protectant got into the seam between my laminate and carpet, causing it to swell and explode after rotting. The oily residue will settle out after awhile, but when you vacuum, the roller brush will bring it back to the surface again and the oily footprints will begin appearing all over the house. I'm considering replacing my carpet if I am not able to remove the unpleasant residue using a carpet cleaning rental with water only. The company bills itself as pet safe, but I have pets who like to lay on the carpet and I'm not at all confident that the oily residue that gets on them is healthy.

Albert was absolutely fantastic! He showed up on time, did a great job and was so friendly. He…read morecleaned our sectional and it looks fabulous. Totally recommend him and his business.

Al is a real pro who knows what he is doing! I would 100% recommend his company for any carpet…read morecleaning needs.

He was so polite. Him responded so fast And he was very informative. Now I just have to get it a…read moreday off to do it LOL.

Did an amazing job!!! Would refer 100%... Clean, informative, and truly professional. Most of all…read moretimely

Their name rings true as they exceeded my expectations! I contacted them late Tuesday night and job…read morewas finished by Thursday afternoon. They gave us the best quote for the job. They were very professional and did an amazing job. We were ready to get rid of our dining room chairs but they look like new again! Very happy we chosen Xceed!

Started out with good communication when I asked for a quote, but after I asked about a quote for…read moretwo additional areas, I never heard back.

Just moved into the area and need to clean couch and area rug, so searched on yelp and found Brian…read more He was very professional and both couch and rug look great! Thanks again, Kathy

Brian did an absolutely amazing job with my carpets and furniture. He has great pricing and…read moreactually showed up early, ready to work. With kids and dogs dirtying my home, I thought for sure I would be replacing carpets and furniture but Tree Frog made everything look like new. Thank you!