We were interested in replacing the sixteen-year-old carpeting on the stairs from the living room…read moreto the second floor. While we did explore searching for samples at several locations, the final decision was made to purchase from Ballston Carpet and Tile because we had narrowed down our possible choices to three - all of which were sold by BC&T. We were very pleased with Craig who assisted my wife in understanding the differences in the fabrics, their wearability, the anticipated delivery times, and who tolerated our slow decision making and the amount of time we held samples at home trying to make a final decision. Craig also kept us apprised of the manufacture's production schedule. The fellow who came to the house to determine the measurements was not only friendly, but also very knowledgeable and willing to share his knowledge regarding proper installation methods and wear. With his input we were able to arrange to include two scatter rugs from the same bolt of carpet to be ordered. Finally, the installer, Justin, was friendly, and did a very professional job of removing the old carpeting and installing the new carpeting. We are very happy that we chose Ballston Carpet and Tile to do this project and have no reservations with recommending them to others.

I think this is my first 5 star review. These guys were fanatic to work with. They made my life so…read moreeasy. I dealt with Craig and it was a pleasure. I got my samples quickly, and from sample to custom cut to installation was only a few weeks, maybe less. I haven't had the best luck with home improvement people but I would 100% use these guys again.

Great selection of top quality flooring that is not available at the big box stores…read more I purchased the Tarkett ProGen waterproof 24 x 12 tiles, and am very pleased with the quality & Lifetime warranty.

Very impressed with Stephanie's expertise in selecting carpet for our daughter's bedroom. The…read moreselection of carpets from De Mar Flooring was very impressive and pricing was competitive. Stephanie recommend Al Quezada for the carpet installation. The carpet installation was flawless thanks to the high quality of craftsmanship from Al Quezada's Flooring. I try to support local businesses rather than the larger box stores as I have found local businesses value their customer base more. In this case, De Mar and Al Quezada exceeded my expectations.

Last year I had a contractor do some work and it wasn't a positive experience, so I was hesitant at…read morefirst to hire someone else. My experience with Terry and his crew was amazing! They arrived on time, got right to work and were professional throughout. I also interacted with Molly in the office who was also fantastic. I absolutely could not recommend them more, I am thrilled with the final product! Even the cat approves!

I contacted Terry's for carpet replacement in steep stairwell and 2 bedrooms. The owner himself…read morecame to my home with samples and was so helpful picking out the right carpet and colors. His 2 workers and Terry himself came in 2 weeks later to work and we're so very polite,professional and cautious not to leave without meticulous clean up. I enjoyed the great customer service from Molly in the store and Terry himself. The quality of Terry's work is exceptional and I am so happy I was able to find such a good family buisness that still puts so much respect to the customer. I highly recommend them and plan on doing future work with them on another project. Cost was reasonable for labor and quality.

I called them 3 times during a 6 month period to call me about carpeting for a guest bedroom and…read morethey never returned my calls. You have to call for an appt because on one is ever in the store. I wasn't in a hurry for the job but come on people. They dont need your business I guess.

I recently bought a carpet here and found the service to be exceptional! From purchasing the carpet…read moreto installation, the experience was wonderful The manager answered all my questions and I didn't feel like I was being rushed. Unlike other area carpet stores, the cost is straightforward-no add ons and additional expenses. The installers were professional,prompt and thorough, unlike a recent carpet purchase from Home Depot.I also had difficulty reaching someone on the phone and having calls returned, but this was my only negative interaction. I think it's because they are a small family owned business. I was happy to keep my business in the community and work with knowledgeable, professional people.

Super service -- easy to schedule, prompt, professional, and great cleaning job. highly recommend.read more

On 7/8 I scheduled a cleaning for 7/17. He didn't show and when my husband called he said we…read moreweren't on his schedule. He said he would come at 11am after complaining how busy he is, can't handle the calls and texts and just cleans floors, doesn't want to handle the business. He then called back interrogating my husband and doubting what he said. I (the wife) was away but was the one who made the appointment. Steve didn't recall any of it after my husband told him specific info about the conversation. When my husband couldn't remember my phone number (because it's programmed in his phone) Steve said f**k off man and hung up. Steve, look at your text messages from July 8th. That's when you confirmed our appointment and received our address. This all could have been resolved but you lost it. Then you told my daughter you would call the police if we called you. I have never dealt with any adult who acted this way. You should be ashamed of yourself and you owe my husband an apology. Obviously I wouldn't recommend this business. Go anywhere else! Colleen

Bubby is super friendly and professional. I have hired him the past 2 years and it was the same low…read moreprice. The carpets were like brand new. Don't waste time and money renting a steam cleaner from lowes...it doesn't really work for pet odor. There is no comparison to having it professionally done by AZ cc. Highly recommended

From the owner: Contact me for all your carpet cleaning needsread more