1 star. Absolutely terrible experience…read more I brought my BMW here thinking I would save money compared to the dealership. Big mistake. They quoted me around $2,950 for an oil housing replacement, while the dealership quoted $3,000. So there is basically no price advantage at all. Then it got worse. On the first day, they gave me my car back without the underbody cover at all. When I came to pick it up, I clearly told them that I would take the cover myself and they didn't need to install anything, but instead they handed me someone else's cover, which does not even fit my car. On top of that, I had insurance that was supposed to cover specific damage, but they opened a claim for everything they possibly could, creating unnecessary complications. I would not recommend it to anyone.

Had an emergency tire situation and took my Mercedes GLE350 in on a Monday morning with no…read moreappointment. Had to replace a broken valve stem. The ordered the part and changed my oil and repaired the tire in under 3 hours. Todd the service manager was friendly, honest and easy to talk with. Will definitely return for my next service!

Bait & Switch I…read morecalled Olympus at around 3:45p on a Friday to check if they had available a car battery. The lady checked and quoted me two prices: flooded battery is $179 with 2-yr warranty and AGM battery is $230 with 3-yr warranty. I stated I would go go the AGM. She told me the battery had to be delivered to their MD store from their VA store. I agreed and told her I needed the battery that day as I had secured someone to install it for me. She said no problem call me back at 5pm and I'll confirm if it's been delivered or how far they were away. I called her back at 5pm and she said the driver was minutes away from the MD store and I should head to the store to purchase the battery. I headed to the store and advised I was there to purchase the battery. That is when I was told the battery was $279 with tax it was $297! I told the guy I was quoted $230 by that lady in the VA store. He tried to lower it to $255 plus tax but would not honor the $230 price even after calling her who also confirmed she quoted me $230z. I was left driving around store to store trying to find a battery before stores closed at 6pm to ensure I had it in time to have it installed that evening. FRUSTRATING! Lost a customer and earned a BAD review too! Olympus do better! Honor your price quotes - that's what a good business does!!!

I've been going here a lot lately to get miscellaneous parts for my 1999 Honda Civic. So far, I've…read moregotten spark plugs, a front headlight, and an air filter. They always have the parts I need and best of all, they are at least 50%, if not more, cheaper than any chain auto supply store in the area. The service is excellent and they seem very knowledgeable. If you need parts, I highly recommend you check them out. They also have locations in Fairfax, Woodbridge, and Chantilly. I can't say if the other locations are as good, but just in case you're not near Alexandria, it's worth to check out.

They seem helpful in some things, like putting on wiper blades. However, other things seemingly…read moreshow that employees lack a knowledge of basic auto tools and their use and have difficulty finding things in the store.

Odie ROCKS! My wipers had apparently been put on incorrectly a year ago and flew off the car in…read morethe rain last night. Odie had my new wipers on and working in less than 10 minutes. It was such a pleasure to have excellent service from this knowledgeable young man. Advance AutoParts is lucky to have him... give that man a raise.... I will definitely be back because of this professional and polite young man.

This place is a cut above all the rest. The customer service is outstanding! They are quick,…read morePolite and full service. I came in for an oil change on my work car. They are very well versed with fleet billing. I don't pay for this. But the value is extremely amazing. They clean the windows. Top off fluids. Fill tires. They very quick. You get to sit in your car during service. I plan on taking my personal vehicle here. When it's time. I am very particular about my personal car. So that's saying a lot. I have been to a few jiffy lubes and quick oil change shops. This blows them all away.

I had a magnificent experience at Jiffy Lube when I went to get my oil changed this past week. The…read morenewly renovated waiting room was fresh, clean, and inviting. Everything was explained to me clearly and kindly by the mechanics. Then there was Lakeisha! Lakeisha is truly the ultimate customer service representative! She is extremely knowledgeable, accommodating, and very patient. She welcomes all with a smile and escorts all to their vehicles upon leaving. Lakeisha represents Jiffy Lube proudly and with style! Thank you, Lakeisha, and everyone at Jiffy Lube for the wonderful service you provide for us!

If you ever need a quality battery, outstanding service at a good price, Interstate Batteries in…read moreLorton, VA is the spot! They have always had every battery I've ever needed, automotive & RV / Marine. Staff there are friendly and knowledgeable! Highly recommend these guys!

While it's a good battery, I was just r**ed on a battery at the warehouse which is now corp owned…read moreand selling batteries direct to the public to the injustice of their stupid dealers and doing it at 100% of retail of unpublished pricing. Avoid this place like the plague, unless you're in need of a pounding.

Although there is no sign posted, you can play VA Lottery here…read more They do not have the self serve machine so you have to kick it old school and go to the counter for service. The staff did a good job managing the influx of customers who were paying for gas versus lottery tickets. The store is clean too, which is always a plus!

Spacious gas station with plenty of gas pumps and ample room around pumps and the street to…read morenavigate around. Inside the 7-11 (formerly an A-Plus) is an always-clean convenience store with great variety of fresh (e.g., hard boiled eggs, fresh sandwiches, pickles, fruit) and packaged snacks. They even have a grill inside this one where you can place your order at the machines, which makes it so easy to order and customize your food. My husband and I have enjoyed their breakfast and lunch sandwiches here. There's also an Amazon locker on the side.

I was able to find high quality headstuds for my L15BE engine rebuild they were very helpful over…read morethe phone and shipped the product fast to get my vehicle on the road again. Extremely grateful

I worked with Christian on ordering my rims and suspension. He kept me up to date on the status of…read morethe order and was even able to set a same day installation/setup for the coilovers. Roberto mounted/balanced my rims and tires with the utmost care. He installed the coilovers and did numerous adjustment to get the ride height perfectly dialed in to ensure there were no rubbing issues. This is a great and knowledgeable shop, I would highly recommend this shop for any of my friends!!!!