I took both of my dogs here for the last few years. One had chronic issues so he needed a vet immediately when we moved to the area and this was the closest. We had decent care here, was never floored but never red flags where we wanted to switch vets. The other dog developed more health issues as the aging process happens. Both of them have since passed. But what really bothers me is that both of our dogs were seen here for multiple years and were frequent fliers. We definitely paid for someone's salary. When they both died, we didn't receive an email, a post card, a phone call, a text message...nothing. When I called to tell them that they had passed, we just got . Ok. We are sorry to hear. We will take them off the schedule. That's it. We were in the office almost weekly at one point. A heart felt something from the doctor would have been really nice. It just rubbed me the wrong way. Where is the compassionate care? read more

Dr. Cox and Dr. Woodruff are absolutely amazing. We had to take our 7 month old puppy in after an emergency visit to the urgent care vet on Sunday evening. Our pup had been refusing to eat, would get sick instantly and diarrhea. After going to the urgent care vet that really didn't examine him, they gave him a shot for nausea. Yesterday morning, he started getting sick again. I immediately called Carrboro Plaza Vet. We have been going here since 10/22. They got him in immediately. Boots is a very skittish puppy and they handled him with ease. They were able to sedate him and get X-rays and examine him. They took such great care of him and I couldn't thank them enough. The pricing is also really decent. Highly recommend. read more

Carrboro Plaza Veterinary Clinic - Boots! - Veterinarians Near Me - Carrboro, North Carolina

My experiences here are always enjoyable and the staff is always friendly and helpful. They really are there for, and cater to, the well-being of our furry family members and they always work with my budget! The doctors and highly talented! read more

No doubt the Vets are top notch especially Dr Cox and Dr Wheat. Fantastic care given to our beloved pets. We've been loyal clients there for many years and have enjoyed working with those two specifically. Except until recently when we were scolded by the manager because we brought serious concerns about their high charges for dental cleaning. Nearly $2000.00 if the dog needed an extraction! Ridiculous! Never make the mistake to question their prices, you'll be out the door and accused of making inflammatory statements... which I did nothing of the sort. It is how they chose to respond to a long held faithful client, who paid their bills on time and who loved and respected their staff. It just showed their overall pettiness and inability to be confronted for questionable pricing and their poor ability for putting the customer first. If you don't mind being overcharged then you'll be happily serviced, please be very prepared though to be seriously challenged financially with very high costs for their services and their sales pitches, to the point where you may feel pressured into "buying in" to their justifications. So after being kicked to the curve for letting them know my concern, we went to a place where the prices were 1/4 of the costs they charge and we have excellent Vets. The trade off was in our favor across the board. It's better than being taken advantage of and being price gouged to the point where your animal could suffer in the long run if you can't afford their prices. We do wish them the very best but we don't trust their judgement anymore in being good stewards of their most precious clients as associated with unjustifiable costs, despite their disagreement with my assessment. read more

We switched to Carrboro Plaza Veterinary on the advice of a friend. The doctors were nice enough but the staff not so much. It started when we took our Jack Russell in for her allergy shot. Mind you she's received this same shot for 2+ years and had never yelped or flinched until that day when she did both. When my husband questioned why that could have happened the tech responded that they had just taken the serum out of the refrigerator and it can hurt when it's cold. If that's the case why are you KNOWINGLY hurting my dog? When we informed them they needed to have it warm the next time we were met with an eye roll. This should have been our clue to seek another vet but we stayed to be met with yet another incident. The second incident came when my husband went into the clinic to get Heartguard and was told he could only get a limited amount for 2 of our dogs and we couldn't get any for one since their Wellness exams were overdue. This was a surprise to us as this hasn't been a policy of any previous vet we've been with. I called back later to get a better understanding of the policy. I explained that bringing in 3 dogs was stressful for all involved and we don't like bringing in the pups unless absolutely necessary. I questioned why a wellness exam wasn't performed when we brought them in for their shots earlier this year. I also question why you would hold preventative medicine hostage as this seems counterintuitive to the care they should be striving to provide. Finally, I stated that if the wellness exam couldn't be sync'd up with the timing of when they received their shots then this would be problematic and we'd need to consider our options. The response to this statement was "I'm happy to send your records wherever you need me to." I had expected her to say "Of course, we'll get those sync'd up and this one time we'll make an exception and give you 6 months of Heartguard to tie you over." Before writing this review, I tried emailing and calling requesting one of the doctors call me back so we could have an adult conversation about what was happening. Not surprisingly, they did not respond. I suspect, but do not know for sure, that the owners/vets have no idea I emailed or called. I cannot imagine a business owner that knowingly allows their staff to consistently (from what I'm reading in other reviews) treat clients with such disrespect and knowingly causes an animal harm. Unfortunately, given the lack regard for an animals wellbeing/comfort from their staff, obvious money grabs in the form of high prices and a mandates for unnecessary exams, and disinterest in the wellness of the business by the owners, we're left feeling frustrated and let down and as though we have no other course of action than to take our business elsewhere. read more

If you want a wonderful vet( Dr. Wheat) but a fragile hideous front desk staff look no further than this place. I was informed by mail that I have been unkind to front desk staff... no phone call no explanation at all, mind you I have brought my adorable cat here maybe four times tops( we adopted her in April Of 2020) , first two times I was not allowed in for covid precautions and had practically zero interactions besides handing my card over for payment . So, last visit there was a crazy storm, where I actually lost power and was worried about getting back bc my child who Was locked out ( there was also tornado warning ) anyway sent a letter stating that I was unkind to staff more than once , I actually left my fur babies rabies tag bc I was so rushed during storm, whist they were insisting my cat had a prescription which she did not ! Lol, I have never ever been unkind bc my child was always with me and I love dr wheat... anyway, if you want to be scolded and treated like a child and not given the reason for complaint enjoy this establishment . Maybe they don't like certain minorities? When you have an issue with a customer , it's always best to confirm said issue before banning them without a real explanation or documentation. You can't use a blanket statement . I wholeheartedly deny any unkind behaviour, well until I called and was scolded by office manager , I was not the nicest bc she did not give a real Reason or example if my horrible behaviour but I still refrained . Anyway, have fun! Complete bullshit . read more

Stay away from this place. A large dig jumped on me in the waiting room and drew blood, the nasty woman at the front desk and a vet tech were just awful about it. They blocked me from seeing an excellent vet who filled in once or twice a week. So I saw the owner who suggested exorbitant tests for my geriatric corgi. I left years ago. My dog lived to be 16 without her care! read more

I previously had a dog I used to take here for four years. We now have a cat we have brought in several times, for checkups and a leg injury. Over the last four years, I have noticed this place has really changed for the worst. My cat has a broken leg currently, and the people cannot seem to get their stuff together. First, my cat suddenly breaks his leg and we call to try to get an emergency appointment. They can work us in before I have to go into work. Several times my cat has managed to get out of the bandage, the medicines have been messed up, the medication seals have not been properly sealed before being given to clients. I have lost money and time from these people from them not being organized and the liquid medications not being sealed correctly. They also did not wrap his leg correctly, which can result in a re-fracture. This place is not what it used to be since the last vet Carly left. The front desk ladies have a really shitty attitude and it used to not be like this. I had my dog as a patient there for four years, and I am not going to be bringing my cat there anymore after today. Do not bring your animals here anymore it's not the same. read more

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I have been in town temporarily for the summer and my pup is with me. She's had some issues with a hard to treat UTI and they've been so generous to fit us in and welcome us and follow up. Everyone was so kind and knowledgeable and loved animals. read more

This team is the best. Dr. Randell, Dr. Stevens & D. Wheat all provided amazing care for our dog during good times and bad (Cancer). Can't say enough about the care they provided. read more

We have taken our cat to Carrboro Plaza Vet since she was a kitten. When she recently developed acute pancreatitis, they were extremely compassionate, supportive, and thorough in her care. They were available to answer questions by phone between appointments, they got us in quickly, and the vets followed up with us outside of appointments. In particular, the vet tech Nikki was incredibly kind and helpful. Our dear cat did not recover from her illness, and they were also very compassionate when it became necessary to put her to sleep. read more

I've been taking my dogs to Carrboro Plaza Veterinary Clinic over the last five years and have had nothing but positive experiences with all the staff, vet techs, and Veterinarians. In particular, our dogs see Dr. Jenny Marin--and she is really fantastic--very patient and thorough and really takes time with our dogs. When Bruno (our oldest) had a cancerous tumor, she gave us many options of who to take him to for surgery--and she also checked in with us afterwards to see how he was doing. A few times we've had to bring Bruno in at the last minute or due to emergencies and we've never had a problem being seen at the last minute. We've also boarded Bruno there, and he was treated very well there. What I like most about this practice is that everyone, and I mean EVERYONE who works there is friendly and helpful and they remember you/your pet/your pet's story--it feels like they really care about you/your pet because they really DO care about you/your pet. read more

I have two dogs and two cats so you know finding a good vet was an important step when we moved here last summer. I actually heard about them through word of mouth so I went with that recommendation and they are close to where we live as well which turned out to be a blessing one icy morning when my dog became rather ill. My yorki-poo had been spitting up blood/blood blots and school had been canceled that day so I wondered would they even be open with all the ice? Fortunately they answered right away and the nice receptionist told me to bring her down, being careful on the streets though. :) I had brought my malti-poo in earlier for a check up so I was familiar with the set up and had met Dr. Marin who is great but this time we had Dr. Randall who is also a great vet. They were only able to do xrays and blood work but were concerned that she had potentially had ingested rat poison from a dead animal, so they recommended that we go to the Triangle Vet Emergency Center since this was a potential emergency and they had more diagnostic tools at their disposal. Though we had to transfer her care, I love this place for triage, check-ups, vaccines small surgical procedures including spay/neutering. All the employees LOVE animals and it shows. One recommendation I would make is to carry Revolution for cats and dogs which is what my animals have been on since the beginning and they don't carry it there so I had to go through a website to get the medicine. I would feel comfortable recommending this practice to you and your fur babies. They do offer boarding which I haven't used and do basic bath services. A groomer would be nice but that's just my wish list. Overall, I am a fan and had good experiences with Dr. Marin and Dr. Randall. read more

I have 2 ancient cats (18 & 16 at the time of this review) who were both wounded rescues nursed back to health. Now, as 'seniors', they have some health issues and the staff & vets at CPVC have been terrific. As new issues arise, or conditions worsen, they are simply there to provide information and offer whatever level of guidance I'm seeking. I've never felt pressured to get any procedure, test, or product available... they simply tell me the facts and let me decide. I appreciate that. I also appreciate the care and patience they show with my increasingly cantankerous cats. From the front desk staff, to the techs & assistants, to the vets, you can tell these are people who truly love animals. There also seems to be a strong esprit de corps among everyone who works there, which is always a good sign. read more

We moved to Chapel Hill from out of state and needed to find a new vet. More urgently we needed to get our dog a rabies vaccine. Called the office and they got us in right away. The office staff were very friendly and professional. The office was and clinic rooms were spotless. The vet tech and vet were awesome and so great with our dog who is very nervous and skiddish. What I really appreciated is that they didn't try and up charge us with getting anything further done. The vaccine only cost $24. I will definitely be back for a full visit. read more

Great service, the staff and vets take good care of my animals. They follow up after the treatment to make sure my dogs are doing well. I love the advice and care they offer! Thank you CPVC read more

I took my 19 year old cat to Carrboro Plaza Vets yesterday for end of life care. I had been dreading this event for a long time. The staff were everything you could ask for at such a distressing time. I have been going to this clinic all her 19 years and have always appreciated their low key, compassionate approach. I've never been more grateful for their support than I was yesterday. read more

I have been taking my dog to Carrboro Plaza Vet Clinic for the last 8 years. Over the years, several issues have accumulated- and we finally decided to take our business elsewhere. 1. To obtain bloodwork for our dog, they have you personally help restrain the dog while they draw the blood. Since switching vets (and in talking to other friends), I realize that many other vet clinics actually take the animal to another room, take care of the bloodwork, and then bring them back. I would prefer this to their method- especially because I'm 100 pounds- to my dog's 60 pounds which makes me a little nervous around a needle and a dog that's trying to get away! 2. The vet spends very little time with us. I'm not the kind of person who wants a one hour visit- but on average, the time spent with the vet is approximately 5-10 minutes (tops). She offers us very little information, and once when I asked a question about tricks to improve behavior with other dogs, she sounded annoyed and answered with a very quick response that was entirely unhelpful. 3. Exams seem less than adequate. For example, when examining our dog, if she moves her head and the vet is unable to examine her ear, the vet just decides to move on to the next part (instead of trying again to actually examine that particular body part). If I pay for a complete exam, I expect an actual exam. My dog is actually not that bad- she'll move her head away from somebody, but eventually cooperates. They just don't seem thorough at all. 4. Medication is impossible to obtain. My dog is healthy- all she needs is flea & tick medication & heartworm meds. Last visit, I went in for additional heartworm medication, and the vet accused us of having additional medication at home. I'm not sure why in the world I would be harboring additional medication (?!), but I assured her that we were out of heartworm medication and needed a new prescription. She reluctantly agreed to provide us another prescription for a couple months, and when this ran out, I called to see if we could get more. The office refused, first stating that they had issued me 12 months of medication (they had only given me 2). Then, when I explained that their records were incorrect, they just told me that they could be held "liable" for prescribing the medication. Instead, I would need to pay for another exam, and only then would they prescribe the medication. What? I'm a doctor- who prescribes medication for *humans*- and I have never heard of something so ridiculous. This was the last straw. After your vet clinic treats you like the head of some heartworm drug ring, I think it's time to switch. Anyway, the office staff is pleasant enough as are the vet techs, and the facility is fine as well (which is why I stayed as long as I did, and why I give it two stars instead of one). But the vet-related issues have been accumulating over the years, and I finally decided to leave. Now having experienced our new vet clinic (who personally calls us with our dog's labwork, spends quality time with us at our vet visit, and provides us with her meds without any accusations)- I really wish I had done it sooner. After talking with my friends & family, I realize- there are so many better vet clinics out there! read more

When I had an emergency with my cat they told me they had other emergencies and that I would need to find another place to go I will never go back there again because my emergency was no different than other emergencies read more

I have taken several generations of pets to Carrboro Plaza clinic, and our experience has been mostly positive: the front desk people are very helpful, the vet techs are caring and gentle, and most of the vets on staff seem knowledgeable. However, recent events have given me paws... er, pause: 1. I figured out that I could buy prescription meds online at much lower prices than offered in the clinic. When I asked the vet to write a script, I got pushback. She said that they couldn't guarantee the quality of medicines sold elsewhere. Consumer Repots backs PedMeds (my online vendor) - why should I trust Carrboro Plaza more than PedMeds? I can only conclude that the bean counters who run the business want the income from selling meds. 2. Carrboro Plaza policy is to administer a heart worm test every year. If your dog takes heart worm meds regularly, he won't get heart worms. Why take the test, then? Well, you might forget to give him the meds or he might throw up the meds. This doesn't apply to me - I am very organized about administering meds, and I would NOTICE if my indoor dog threw up his medicine (he doesn't). Why, then, should I put him through a blood draw ever year -- FREAK OUT with needles -- and pay an unnecessary $45? The Carrboro Plaza reply is that it is for legal reasons. This fails the sniff test. The much more likely explanation is that they would rather collect $45 than pay the $0.05 to print off a form saying that I know the risks and decline the recommended treatment. Neither of these things is a big deal on its own, but what IS a big deal is that I have lost confidence that this clinic values my pet's wellbeing and comfort over the bottom line. Too bad! read more

Unfortunately, we've had to visit Carrboro Plaza Vet about 5 times in the last 2.5 months for our newly adopted kittens! They did a great job each time informing us of what was going on, giving us great kitty-related advice, and taking care of our little ones. They gave us a new kitten pack (really helpful) and have given us great information over the phone. They even called us to check up on one of our kittens before the clinic would be closed over the weekend. I think we've seen ever single vet there and all of them have been good. read more

My 14 year old-man pup had the opprotunity to see Dr. Jenny Marin & Allison today! This was my second time visiting here and I was extremely pleased with the level of warmth and care my pup recieved. My pup Olli is a very skiddish old man pup and everyone got on the floor with us to make him as comfortable as possible! Allison sat there right next to me a held a gentle presence in the room and fed Olli treats while he had his yearly check-up, blood work, and shots. I was also impressed with the amount of time Dr. Marin spent with us. Being a Holistic Health care provider myself, I feel like I have high expectations for other providers. And she was fantastic. She sat with my husband and myself and took the time to answer all of our questions, we had a lot!! I love seeing health care done like this, Doctors taking time with their patients, doctors being up front and realistic about treatment options, Doctors showing care, warmth and spending the extra time with the family to answer all our questions! As I mentioned being human holistic health care providers, we went on and on asking about dog holistic health and home care. So we deeply appreciated that time. And we value honesty so much! I feel like we got real honest answers. We have an older / senior dog, and I feel like we were given honest feedback about how he is doing in his older years. So YES, I highly reccomend Dr. Marin & Allison! And the staff was so sweet and caring as well!! Good job guys! Keep it up! read more

I have never in my life been treated with such inhospitality, suspicion, and hostility as I was at Carrboro Plaza Veterinary Clinic. New to Chapel Hill, I made an appointment for my two cats' yearly exams, shots, and to get a prescription for one of them refilled. We saw Dr. R., who was extremely unfriendly from the start. She immediately demanded to know who first prescribed the medication and said that my cat needed a full blood and urine screenings before she would consider prescribing the medicine again. Since my cat was nearly out of her medication, I asked her what I should do to get my cat the medicine she needed while we waited for the test results. She said to call my previous vet's office and get the prescription from them. During the visit Dr. R. implied I had been abusing my cat by giving her this medicine for so long. Later, when my husband spoke to her at length, she suggested that we might be taking the medication ourselves. Either way, she never fully explained her concern and only made vague accusations of abuse and mistreatment. When I spoke to my old vet to get the prescription renewed for a month (which is completely unorthodox, but she was kind enough to do it), she was alarmed. She said that prescribing the medicine for my cat's condition is standard practice approved by the American Veterinary Medical Association. When the results of the blood work came back fine, Dr. R. agreed to give us the prescription but made us wait a whole month before we were able to pick it up. When we finally got it, it was only for a month's worth of pills. When my husband spoke to one of the receptionist about this, she said that we needed to bring our cat in again before Dr. R. would prescribe for the full year. My husband spoke to this receptionist about our unhappiness with Dr. R's hostile attitude and the hassle she was putting us through in order to get a standard prescription. The receptionist was polite and sympathetic and said she would set us up with different vet with Dr. R.'s approval. After waiting weeks for her response, Dr. R. did not approve the switch and insisted that we bring our cat back to see her in in order to get the prescription. At that point, we gave up. Treating your new clients with suspicion--and accusing them of being abusive to their pets as well as being prescription drug addicts--is unacceptable. We have taken our cats to the Cat Hospital and were very happy with their care for our cats and their welcoming demeanor toward us. Carrboro Plaza Veterinary Clinic cost us a good deal of time, money, and aggravation and put our animals under undue stress. Do not give them your business. read more

Excellent care, helpful and friendly staff. My dog was suffering with a bad UTI. I called 8 am on a Saturday and was there by 8:15 am. A technician met me outside to help with collecting a urine sample. Everyone from the office staff, to the tech , to the vet was very caring. Made me feel like we were both in good hands! read more

We have taken my cats to the Carrboro Plaza Vet for years and they've always provided excellent care. Even though I now live in Durham, I take our dog here. They are always very considerate and they don't try to pressure you into services that aren't necessary. When I first moved back to the area, I took our dog to a vet in Durham near our house. He had a terrible, recurrent flea problem and the other vet told us to feed him garlic (which can kill dogs). Even though I was not taking our dog to them at the time, the folks at the Carrboro Plaza Vet were very happy to provide advice over the phone. read more

I have going there for over 10 years with 4 dogs and 2 cats. I like seeing a vet that is willing to sit on the floor and talk to the animals. All their doctors and technicians are friendly to pets and their people. They suggest services that the dog/cat may need but they don't force you into them or give you a guilt trip. When my older dog died they were very nice to me and they welcomed the new members to the family when they arrived. read more

We have taken our cat to Carrboro Plaza Vet Clinic over the past several years, but we have become increasingly unhappy. This last time was just the last straw. Our kitty is getting old, and we were told to put her on a special diet of low protein food, which costs more. Well, we paid for it, and although she ate it at first, she quickly grew tired of it and would not touch it anymore. We tried everything, and we were very concerned because she is very low weight. So I called the vet and she would only tell me to bring my cat back in. But she had already been seen within the past week, and her visit plus tests came to over $500! There was not going to be anything new for the vet to find out! A few days later, I talked with a family friend who is also a vet. She told me that the most important thing is for our cat just to eat - whatever she wants to eat. She confirmed to me that what matters now is quality of life, not length. She also gave me simple advice on how we will know when she has reached the end of her life, and what to do and how to make her more comfortable at that point. Now our cat is eating and gaining weight. She is no longer losing weight on the special diet, but she looks much better, and is happy and comfortable. So why did the vet tell me to come in yet again? She could have told me the same thing on the phone! Sorry, not going back. :( read more

We switched to Carrboro Plaza Vet Clinic a few months ago. We've been very pleased with the friendly and thorough service we've received. My dog is healthy, so we've only been in for routine visit, but we were happy with the customer service, knowledge, and recommendations we received. read more

I have been taking my dog to Carrboro Plaza Veterinary Clinic for more than 10 years, since he was a puppy. I have always been satisfied, if not overwhelmed, by the quality of the care. Above all, it was convenient for annual checkups and occasional teeth cleanings. This morning I had an emergency: my dog had eaten raisins and was displaying many of the symptoms of raisin poisoning. He never skips breakfast, but did this morning, and was lethargic and very likely vomiting outside. I took him in at 7:35 am and was told that the vets would not be in until around 8:00, but would not be able to see me until 9:00 because they had a joint x-ray review session. I told them that was unacceptable, that I had been bringing my dog to them for a decade, was a loyal customer, and that they should see me as soon as possible to discuss this possible emergency. The snippy woman at the reception told me that she had been there for 13 years and was telling me how things worked at this clinic. I was immediately put off by her condescending tone and stormed out. I took my dog to another local vet who saw me as soon as he got in. He did a quick blood test, determined my dog's kidney levels were on the high side, and put him on a fluid IV - about all he could do. The day at the vet wasn't cheap, but it was money I gladly spent. My new vet also took more time to explain what was going on and why he recommended the course of action he did than any vet at Carrboro Plaza ever did. So, when a customer who's been bringing his pet in for ten years comes in with a possible poisoning, and there's no other pending emergency, the correct thing to say is: "The vets will be in shortly. As soon as one arrives, she'll see you right away. In the meantime, try to relax - I imagine how stressful this is." Then treat the dog and charge the customer a lot of money. Everyone will be happy. So, after ten years, I'm taking my business elsewhere. read more

We have been going there since we moved here in 2007. Never had a problem until recently when my Mom decided to try natural medicine for our dog's health issue. The doctor was actually mad at her, apparently because they wouldn't be getting her money anymore. It is so obvious their biggest concern is how much money they can get out of people vs. what is best for dogs and their owners. The doctors recommended every last test for our dogs even though my mom has already spent thousands. read more

My dog had severe back pain. Saw a vet who examined her and no neurological issues and prescribed rimadyl. Not help took her back in and another vet saw her and no neurological issues in exam and prescribed methycarbonal and said they could add another presciption if needed. Called back because dog still howled in pain when just going to bathroom and i called to ask for o ain med. 3rd vet said no and to take her to get an mri. I ended up having to take her to emergency vet at 3 in morning where after exam where they simply prescribed her a pain med and stated that they generally prescribe 3 meds together and don't know why they did not give pain meds. This ended up costing me a big vet bills and my dog a lot o f unnecessary pain as well as huge stress because of this. read more

I've been taking my dog to CPVC since I moved to the area over 9 years ago. All in all, I recommend them as a veterinary clinic and I'm happy enough with them that I never felt the need to try other vets in this area. As with any larger operation, there's bound to be staff who might not quite rub you the right way sometimes, but I have always thought the vets and techs were highly competent at their professions and, to me, that's what's important. I always feel my dog is in good hands and that things get explained to me well enough that I can make informed decisions about courses of action. read more

After many years of good service from Carrboro Plaza Veterinary Clinic, my family and I are sad to say that we will be looking for a new veterinary practice. A very strange thing occurred after my last (and final) visit to Carrboro Plaza Veterinary Clinic. I was called by the office administrator after this visit and she informed me that I had used the "F" word during my dog's examination and that she was worried that her staff felt belittled by my saying it. Specifically, she said that one of the techs reported to her that I used the sentence, "I can't believe that we're having to wait so f'ing long." If she had known me, she would know that I'm temperamentally and socially incapable of saying something that vulgar and aggressive in a situation like this. So the fact remains then: I've been falsely accused by one of the techs at Carrboro Plaza Absolutely falsely accused. There's no other way around it. And if you have ever been falsely accused then you know how painful the feeling is. The comical thing about being accused of using the "F" word during our visit is that my 17 year old daughter was in the examination room with me the entire time. I had a witness! And believe me, if I had used the "F" word in that situation, in front of my daughter, it would have embarrassed her no end. After the office administrator passed along the accusation, I went straight to my daughter's room with my phone still in my hand and asked her if I had used the "F" word during our dog's exam and she shook her head and grimaced and said, "NO," in the most astonished way. So that's my strange, sad story about Carrboro Plaza Veterinary Clinic where we have been loyal customers for all of these years. I was falsely accused. Watch out for yourself over there. It's difficult to clear your name after a false accusation has been made. I suppose I should be grateful that I wasn't accused of something much worse. Not to be too paranoid, but perhaps Carrboro Veterinary clients should avoid being alone in an examination room with a vet tech. Bring a friend! read more

I have been bringing my pets here for many years and I LOVE the care we get at this pet clinic. The staff and doctors are always so helpful. I recently had an emergency and they gave me all of the information I needed to get to the emergency clinic. Then, they called to check up on my sweet girl. This is a great place and they really care about animals. read more

I have been going to Carrboro Plaza for more than five years now and chose it because a friend recommended them because their prices were reasonable. However, it was their wonderful, pet-centered staff that have made me stay with them and now I drive 45 minutes because I cannot find vet care that is comparable to theirs. Mary Snyder has been wonderful with my cat - and I agree with former comments that they fully inform me of options but there is no pressure to have any procedure done at any time. I would be remiss as well to tell you about their wonderful technicians. My cat loves going here for all of the positive attention he has! The facility is clean, well-organized, and the staff incredibly professional. All that, with extremely reasonable rates - yes, they ARE animal lovers but they seem to care a lot about the owners too! read more

So much kindness from staff & doctors. I've had unhappy & happy patients at this clinic - all treated with love. These folks are great & it's very obvious that they love animals. read more

This vet was recommended to me and when I checked it on Yelp it seemed to have good reviews. I'm not sure why because they seem extremely disorganized. The first time I wanted to pick up a prescription for my dog they couldn't find it and I had to come back. The second time they still couldn't find it and I had to wait for 10 mins (add about a billion units of annoyance because I had my one-year-old with me both times). Every time I call them they're all confused about where my dog's file is because they filed it away under the wrong last name at our first visit and for some reason can't seem to fix that. Recently they left me a message saying I need to provide my dog's rabies proof - but it was them who did the vaccination only a few months ago! And when I first asked them for a prescription for pain meds for my dog's hip dysplasia they recommended a "junior panel" to get his blood work done, because "he's still young enough so a full panel isn't needed." When I called after a few months to get a refill they said that I now needed to do the full panel because they junior panel was only good for one prescription, but not for long term refills. Huh? Wasn't it obvious that hip dysplasia will be long term issue? And why didn't they tell me that the first time, instead of pretending they did the junior panel because of his age. Now I had to pay twice instead of just doing the full panel the first time. Feels like they're just out to make money. They're close to our house and are open on Saturdays, so that's tempting...but if I can find another vet near-by who's open on weekends I'll switch. read more

In my personal opinion, this was a terrible experience.Here are the indisputable facts: We went there with one of our cats and were charged $55 for the office visit + $149.25 for bloodwork. Total: $204.25. While there, I was told our cat had a skipped heartbeat. A few seconds I was told he actually had 2 skipped heartbeats. it was suggested that we subject him to a series of treatments to get his heart back on track and that it would cost at least $2,000. That night the vet called with the results. Unfortunately, I missed the call. She left a message saying our cat had renal kidney failure, etc. I called the next day and they asked me to come back in with our cat so they could explain everything to us. His heart was checked again and we were told there were no skipped heartbeats. No kidding. He never had that problem is 17+ years. We were told he needed fluids and they wanted to sell us a bunch of the bags. We said we only needed one for now. We also bought some needles. The vet asked us if we were going to give him the fluids at home or do the first one there? Our cat looked miserable so we figured we'd give him the treatment immediately. We did it. The vet watched. It took a couple of minutes. No big deal. When we left we got a confusing invoice with a bunch of charges mixed together. The next day I asked for an itemized receipt. Check it out: We were charged $52.50 for the follow-up visit! We've bene going to vets for 30 years! We never had a follow-up visit that was the same price, or just about the same price, as the initial visit. have you? We were charged We were charged $20.93 for someone on staff to administer the fluids to Radar. But no one did! We did that! We were charged $23.10 for "Technician charge/Education." Well, there was no such thing. The vet just said "stick the needle in the scruff of his neck." Is that worth $23.10? And what if we said we did not want the "Technician charge/Education?" Does that mean the vet would not have spoken to us during the follow-up visit that we were charged for? I went back and expressed my concerns, but they blew me off. I called the next day and was blown off. I asked for a courtesy credit of their choice, just to maintain the relationship. I was turned down flat. Do you want to deal with a vet like this? That is your decision. read more

We have been going to Carrboro Plaza Vets for more than 10 years and have been very happy with the care we have received. This past week they were fantastic when our cat needed emergency care. He cut his leg and was bleeding heavily (at 5:30 on Friday afternoon). Dr. Marin stopped the bleeding, cleaned and bandaged the wound, gave him pain meds, and checked to make sure he was stable enough to transport to the emergency vets because it looked like he would need surgery. Meanwhile, along with assisting Dr. Marin, the vet techs, Natalie and Denise, cleaned him and his carrier, placed the bloody towel in a plastic bag and put in clean padding. They all also calmed me down. So we left with his leg stabilized, a clean carrier and calm mom. When we got to the emergency vet, they observed him for a while, but did not do surgery because the bleeding had stopped (because of the good care he got at CPVC). read more