Amazing, wonderful service is amazing, so nice, so kind of food. It's amazing. She was wonderful to…read moredrink, were good. A good spot to go to me and my family love it here

How about zero stars, ate here got sick like really bad. Food is not authentic! Service is very…read moreslow. Place was very dirty. Kitchen is always dirty. staff is rude. I have a cousin who worked here an about a year ago and when they were in Petersburg. Worst establishments you can go too. Please call the health inspector!

The food is ok at best. And this is with extra gravy. Rice was very dry and jerk sauce is hot, but…read morelacks real flavor. Cabbage sucks btw

Food was just ok. I didn't get an authentic Jamaica flavor from the dish. The oxtails had a sweet…read moreflavor to them that didn't compliment the dish and the rice also lacked flavor. Also if you want any seafood dish, you have to get there before the cook is gone. I was there at 5pm and was unable to order the snapper which I felt was very early if they close at 8. Their location in Hopewell isn't much better so I'm not surprised in the lack of flavor. May go back and try the snapper. I'll keep you guys posted.

I love this place. I usually get the oxtail plate with rice peas and cabbage. It's literally my…read morefavorite. Everytime im in the area I will stop by here

Curry shrimp curry goat , , rice and peas and cabbage were so flavorful. The curry goat had a…read moresudlle heat that you tasted afterward very nice. The customer service was perfect very friendly , hospitable and welcoming.

I simply do not recommend. A friend came to visit from out of town & was really excited to try this…read moreplace because their roots are Jamaican...however, this was the farthest possible thing from the flavor, taste & heart of the island. If I could take my time back I would. The waitress was as kind as she could possibly be, but the bar and the kitchen (literally the only reasons to go to a restaurant) were not sufficient to even give a second chance. A childhood beverage was not made correctly (not even the right color being clear when it should have been dark) & all of the food was tasteless. Thankfully there was salt, pepper & hot sauce on the table. We went at about 7 in the evening & they were sold out of fish cakes, beef patties and the macaroni. Two stars because the waitress was nice.

I had dinner here on a Thursday night and thoroughly enjoyed the experience. I love that they…read moreoffer vegetarian options like the chickpea veggie curry which is amazing and served with rice and plantains. I also had the pina colada and it was great as well. The food was served quickly and service was excellent.

This food was hella good i would come back anytime love it i was the best food i have had.read more

The food was tasty enough. I recommend 'take out' only though. This place charges a premium on…read moreeach item (compared to other places) and if you dine in, you must pay a service charge of up to 20% of your bill (VA law 3% to 20%). They don't have to charge 20%, but they will. Instead of feeling appreciated for patronizing the place, I felt punished and robbed at gunpoint! I understand why the place was practically empty at lunch time - I certainly will never go back!

Charles Kitchen was delicious! Everything tasted fresh and made with care. We went for lunch and…read moreordered the herb chicken, spinach rice, oxtails, and salmon, and every entrée was flavorful and well prepared. The meat was tender, seasoned perfectly, and cooked just right. Loved the home-like feel with the family pictures and warm atmosphere throughout. The service from Charles and Nikita was also excellent and made the experience even better. Can't wait to go back!

I literally stumbled upon Charles' Kitchen as I was looking for a different restaurant but the…read moreminute I saw CARIBBEAN CUISINE I said forget the other place and let's try this! Getting right to the point, THIS PLACE IS SLAMMING!!! The Food The Service The Ambiance The Energy EVERYTHING IS 5 STARS (& absolutely authentic)! I can't wait to come back to dine in, partake in their Mimosa Fridays and to try some of the other delicious entrees. LOVE THIS PLACE!

Best food truck in the game. You know if you see the boys cooking in the heat on the street it's…read moreup. Straight up do not miss that Jerk chicken and if you get that chicken that you gotta get that cabbage with it. Used to rip this spot all the time but I had to spin the block and come back for it. Fuck everyone else. Protect this truck at all costs man!

I had to go to Richmond for business saw this truck thought I would stop and check it out.. His…read morefood is probably better than most jamican restaurants.. tastes of food chicken nice a tender 4.9.. spice 4.9 the sides are great too but to each is own..great job owner.. big up your self ...

It was so good! My friend visited me from out of town and we chose this spot to come and eat!…read more The service was good! Please forgive me I forgot her name, but the lady at the counter was patient and happy answer whatever questions I had about Trini Food! I had the oxtails with peas and rice and I liked it! I also tried doubles for the first time! It was a different texture for me, but I honestly enjoyed it (I do wish it was warmed up a little more, I definitely should've asked lol) The ambience is so cute! In my time of coming into that area I never knew it was there. Definitely a gem! Hope to be back soon!

I am here from Miami searching everywhere for good Trini food specifically bake and doubles. I…read morefound this place on yelp and google. This place is 50 minutes from my house. The first time I went was last week Wednesday in the afternoon. A very nice young man took my order. When I asked for bake and shark the woman who I assume is the owner came up to the front and told me bake and shark is only available every other Saturday. I asked her if it would be available that coming Saturday and she said no, next week, that coming Saturday would be meat pies. She was nice enough this day. My first visit I ordered doubles, curry chicken and stew beans and buss up shut. The doubles were pretty good, the curry was 2 chicken legs swimming in what was more like a ton of watery broth in which my beans got completely lost. The curry flavors were not very developed. There was no aloo. The roti was the best thing I ordered that day. I did not come that Saturday as instructed but I returned yesterday. Yelp and Google states the business opens at 11:30. I walked up to the door at 12:12 and it was locked. The sign on the door states they open at 12:30 on Saturdays. I sat in my car until 12:40 and went back in. There were already people in line being helped by the same lady from last week. When it was my turn I asked for bake and shark and she told me "next Saturday". WOW. I drove all this way specifically for that. At this point I'm already disappointed so I ask her what she does have. She tells me to "read the board". Then she says she will help someone else and come back to me. When I don't respond she says "HELLO" as if speaking to a child. Thankfully, the lady with the purple hair is nice and professional. When it's my turn to order I order sorrel, pholourie, doubles, curry chicken and spinach and roti. Curry chicken is my favorite so I want to give it another try. With these 2 visits alone I've spent about $70 so far. I get in my car and open the bag with the pholourie to eat on the ride home. They're ice cold greasy and soggy. How? The place just opened and I just walked out! I get home and try the curry chicken. Watery flavorless broth again. No aloo again. This time the chicken is not done. My spinach is drowning in this broth just like the beans because for some reason it's all put into one container with no separation. The doubles are a sloppy mess but edible. Once again the buss up shut is the best part of the whole meal. This was a waste of time, money, and gas. This is not a good representation of Trini food. I don't think I will return here. **UPDATE** I updated my review to one star after this wicked lady replied. This idiotic fool is messaging me over and over about my review! I haven't messaged her back not even one time. She's clearly nuts. Notice she never said anything I wrote was untrue. There's a huge difference between pink chicken (ie: smoked meat) and bloody slimy chicken that's clear in some spots. You are selling food to the public and you think chicken is always pink no matter how long you cook it? WTH?! Sounds like food poisoning and salmonella to me. And please tell me where is the big chicken?? You're serving drumsticks! Secondly, pholourie literally takes 1-2 minutes to fry- why would anyone fry it then let it just sit in a COOLER???? Who's expecting fried dough to be hot for hours?? I expect it to be freshly made when I order it duh! So she's cooking the entire menu all at once and just serving it, cold and raw. Disgusting. The standards and attitude on this woman are both gross. Eat this crap at your own risk.

I am extremely disappointed by the treatment I have received from Carena's…read more I understand the importance of customer service and treating customers with respect. I work hard for my money, and because this restaurant is conveniently located, I have been a loyal customer who has supported this establishment regularly. Several months ago, I experienced unprofessional behavior from staff at the drive-thru window. As a customer, I felt it was appropriate to leave an honest review regarding my experience. Since then, when I recently called to place an order, I was informed that I would not be allowed to do so and was refused service altogether. When I respectfully asked the manager for an explanation, my questions went unanswered, and the phone was repeatedly hung up on. I then attempted to speak with the owner, only to be told that no one knew when the owner would be available or how I could reach them. The level of disrespect and lack of professionalism I have experienced is unacceptable. At no point have I been disrespectful; I simply spoke up about my experience and exercised my right to leave an honest review. It appears that this may be the reason I am being denied service. What makes this situation even more disappointing is that businesses should value and respect the customers who consistently support them. I genuinely enjoy the food and have patronized this establishment frequently, which makes being denied service without a valid explanation even more concerning. I believe customers deserve to be treated fairly and with respect. Based on my experience, I can no longer recommend supporting this business. I intend to pursue the matter further and explore the appropriate channels to address these concerns. Customers should spend their hard-earned money where they are appreciated, respected, and valued. I would love to speak to the owner I heard she's in and out so who knows

This place is a vibe!! The decor just make you feel like you are on an island.... I ordered oxtails…read moreand they were perfectly tender and flavorful. The rice, peas and cabbage also very good.