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    Carroll Construction

    4.8 (50 reviews)
    Open 8:00 am - 4:30 pm

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    Recommended Reviews - Carroll Construction

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    After:  Balcony cantilevered and railing meets current code.  Stucco matched texture of surrounding area.

    Carroll Construction (CC) recently completed repair of our split-level balcony damaged by dry-rot. The work included repair of the single-door garage frame and house stucco. Tom was the only contractor who proposed a time & material agreement since there was no clear understanding of how badly the dry-rot had spread. Thankfully, the damage was relatively limited but resulted in a tremendous cost saving finishing well under over-scoped bids from competitors. Our budget absorbed additional work to replace the garage door opener and install a custom wrought-iron railing. Superb quality of work by the CC site crew and sub-contractors who completed deck waterproofing, stucco work and door opener replacement. Tom's crew was timely, well-focused, neat, professional and friendly. There's more work waiting for Carroll Construction on this 98 year old house!

    Original brick foundation coming out.
    Alison G.

    TL;DR: Tom Carroll and his crew do excellent work. They are honest, reliable, fast and treat your home like their own. If something goes wrong (and it will), they fix it. Immediately. Tom likes to pretend to be a grumpy dude, but ignore him. He loves & takes pride in his work and wants to help you. His prices are really fair. A couple years ago, I'd gotten a bid for a job half this size from Some Other Contractor who was 3x as expensive (and a jerk). *Full story** Voluntary seismic strengthening sounds so simple, right? Our modest 1892 Alameda Victorian cottage would not be as complicated as those major foundation jobs you see around town, right? My Bay Area born & raised spouse was just being negative when she said it would be a bigger job than I thought, right? Turns out I was blissfully naïve (ignorant) about the whole thing - even just a partial foundation still means tearing out a whole lotta stuff and building major supports to hold up your house. This is the type of stuff that could destroy a marriage - especially when you start in Pandemic Stay-At-Home Month 13. The contractor you choose to work with is critical to getting everything done right, from completing a solid job on time to maintaining marital harmony. Tom Carroll was absolutely the right choice for us, and we sailed through a disruptive project relatively unscathed (as these things go). Tom does exactly what he says he will do, when he says he will do it. He was 1000% honest from the moment we called him to look at the job right through final inspection. We'd commissioned a set of stamped engineer plans for seismic strengthening on our soft story (garage), and asked a trusted contractor to bid the job. Since it wasn't his specialty, he referred us to Carroll Construction (a good sign right there). Tom reviewed the plans, estimated 6-8 weeks and gave us a very reasonable bid. He was clear about would be in/out of scope for his contract, and was generous (and correct) with advice on what we could do ourselves to save some money. Starting with the permitting process: Tom has the homeowners pull permits, then schedules the job once permits are issued. I was initially hesitant, but he'd advised us that our engineer plans were complete, and about how long it would take to get the permit. He was right, and we started the project the week he'd predicted 3 months prior. Tom answered every single question I had (and I ask a lot of questions) even before our project started. He never acted like I was ridiculous or blew me off. When we encountered surprises (like our basement floor was plywood sitting on dirt), he fixed them for a very reasonable per-diem cost. At one point we realized it was silly not to install more shear walls than originally planned. Revising the engineering plans and getting an updated permit added less than two weeks to the job. As the walls were opened, Tom had to call in other Pros to do things like move electrical cables. While electric service upgrade was on the list for next year, Tom connected us to another contractor & we got it done while all the walls were open, making it much cheaper and less disruptive to our household. Our foreman, Abraham, was wonderful and equally passionate about his work - his team worked quickly and neatly. The neighbors who entertained themselves sitting on the porch watching the project commented several times at how hard they worked - no goofing off at our house! At the end of every day, the job site was spotless. Not a soda can, not a coffee cup, not a rogue nail laying in the driveway. No one smoked on the job - not a whiff of smoke or cigarette butt thrown at the curb. I'd asked Abraham to try and protect the garden beds along side the driveway. He placed boards around the plants and everything bloomed without a single stem breaking the entire time. We had several original wavy glass windows. Despite jackhammers, banging, etc. not a single pane of glass was broken (though we expected something might). Tom had not included replacing dry wall/finishing in the original scope. He'd been very clear that he would try, but it would depend on timing and what other jobs he had going when the seismic work was done. As the end of his contracted work got closer, he said he would be able to do the finishing work but once it started, he had a change on another job. Not to worry - he'd committed to doing the work and made it happen - total delay of about 3 days. I think Tom likes to pretend to be a bit of a curmudgeon - but he's really a nice guy who lives up to his word and wants to help his clients as much as possible. If he seems a bit hurried at times, just ask him again. He and his crew take an immense amount of pride in their word and their work. After seeing projects around town linger on for months & years, and hearing horror stories about other big names who walk off the job or have unreliable teams, I'm so happy we found Tom - and that he put Abraham on our project!

    Framing upstairs
    Ingrid C.

    We did a major construction project on our 100-year-old Craftsman bungalow. Working with Carroll Construction was one of the best decisions we made for this project. Namely: - High quality work, very strong levels of competence. Many sub-contractors told us the framing was overkill, our house will still be standing strong 300 years from now. The foundation and framing are rock solid. For finish work, his tiler and finish carpenters have a high level of attention to detail, executing perfectionism, checking in with us regularly, providing design advice when we asked for it, and more. - Good communication and very easy to work with. Tom is responsive and kind. He kept the project moving even during the lockdown during the pandemic. He was straight-forward with any extras we asked for, he is flexible, and his team can accomplish a wide range of tasks. He also cared about us as people, making sure we didn't move out until we had to so that we could save more money. We trust him completely and really enjoyed working with him, didn't hesitate to call him back when we ran into trouble finishing our fences a few months later. - Courteous work crew. Even our neighbors really liked Tom's team! For big projects, if you are interested to work with Carroll Construction, Tom will let you know that he will have you manage the subcontracts, which has pros and cons. He is able to offer high quality work at lower prices than his competitors, to save these costs you do some management. If that works for you, I couldn't recommend him more. Some photos here. See for yourself.

    CASAKATA - our glorious mini-mansion... thank you, Carroll Construction!!!
    Kimberly A.

    In June 2017 we bought an adorable 2bed/2ba cottage in Alameda, but it was in need of a LOT of work, and we wanted to add a second story. Immediately, we asked around for suggestions for contractors. We called every single one with the same question: "We have our personal drawings of what we want to accomplish and we need a builder". Only 2 builders responded but what set Carroll Construction apart is that Tom Carroll explained that we actually will do best with an architect. I quickly told him about a recent horrible architect interaction, and he was able to suggest 4 architects that work well with him and the city that will do a project-based fee, without us even being a client or requesting a bid. Following Tom's advice we chose one of the architects. (Hint: Saikley Architects.) After plans and during permits, we went back to Tom and a few other contractors for a bid. Carroll Construction was the only one who came back with a (very reasonable) bid... Our budget was very modest for the huge amount of work to be done and Tom was still amenable to working with us on the project. We hired Carroll Construction from July 2017 - August 2018. Carroll Construction got to work immediately on the new foundation for the back half of the house to ensure enough structural integrity to create a 2nd floor. We cannot say enough great things about his employees. We speak of them almost daily, Mike Y. and crew led the demo and framing; Alberto did our amazing tiling; Miguel did our plumbing (handling our weird fixtures with ease); Mauricio did all the carpentry work and finishings (he's a masterful carpenter!); Romero assisted on the creation of the most gorgeous back steps/landing. They are the dream team!!! Tom himself provides no-nonsense input and suggestions, flexibility for small changes, reasonable billing for bigger changes, and a good supply of dry jokes just to keep things from getting too serious. Once the framing was done, we were so proud that we showed it off to most of our friends. Turns out a lot of our friends have relatives who are contractors and they all agreed it is the best framed renovation they have ever seen. Yes, Carroll Construction will give you the best without you needing to indicate that in a request. A year later everything is still as awesome as the day we moved in. Honestly, I wish we could do all over again, a true delight!

    Tom installed our beautiful new garage doors making our house look great!
    Matt M.

    Tom Carroll is a great guy who does great work. I had a major project that was being handled by another contractor who decided he would move on to bigger and more valuable projects and Tom came in and saved my bacon. He did a killer job and both my wife and I are really happy. His crew was also very nice and showed up on time everyday. Tom is extremely responsive, never letting a call or text go unanswered for more than a day. If I have another job, which I will, he will be my first call. Don't look further in Alameda he is your guy.

    To fix Tom's Carroll Construction' new foundation mistake, had to dig thru our finished bathroom and chop thru the foundation.

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    Unfortunately, I have reached out to Carroll Construction twice for different projects and have been declined both times.

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    Page 1 of 2

    Ask the Community - Carroll Construction

    Review Highlights - Carroll Construction

    In short: Tom and his team are fantastic and turned our 2/1 into a 3/2 with a full basement in about 8 months.

    Mentioned in 38 reviews

    Read more highlights

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    Remodeling Heroes - The team

    Remodeling Heroes

    (117 reviews)

    Working with Athos was a Joy! Our home had some serious water damage from our upstairs neighbors,…read moreand Athos walked us through every step he and his crew could take to restore our home. He was easily reachable and if we found some material at a different price was able to match. Our home looks amazing and our son loves his restored room. I've been telling other neighbors about the great work these guys do.

    tldr; excellent work ethic and going above and beyond, but be sure to have materials prepped!…read more In July 2024, after having purchased my home, a condo in downtown San Francisco, the first thing I wanted to do was to remodel my bathroom. Having never done this before, I got about 3 different quotations, and eventually I settled on Remodeling Heroes as they had a decent track record and an acceptable price (for my bathroom remodel, this was in the low 30ks) Once settled, things started to get hairy. I had to navigate fairly onerous HOA requirements like FIIC for flooring (field impact insulation class for noise transmittance) and strict schedules for when workers were allowed to do demo work on the existing bathroom. I was able to work with Om (project manager) and Walter (foreman) to negotiate with the HOA and complete the demo within a day, after which came the longer process of slowly adding the required finishes. Finishes are probably what are most overlooked. I was able to get most of my finishes from East Star Building supply - which includes the tiles used. I opted for large ones for both the shower and the floor to reduce grout and thus the amount of cleaning needed. I also opted for a frameless shower with brass / brushed furnishes to keep maintenance low. Measurements were also complicated - I had to make sure everything would fit, and worked closely with Om and Walter to make sure it would work with the limited space available. I highly recommend working all these out long before demo and construction starts as it can be a very involved process. Eventually everything was neatly and installed and to spec, and inspection by the city was passed. There were complications with the HOA regarding onerous foam requirements for the baseboard but I was able to acquire the necessary form off Amazon so that was settled nicely. The only really hiccup came with the installation of the toilet, where there was some carelessness that led to water leaking to the unit below but fortunately we were able to get that sorted out. Overall it was a fairly stressful experience, but eventually the job was completed in a fairly tight timeline even with the struggles in satisfying the HOA. I have been quite pleased with the finished result, which is well done and so far has not shown any signs of water leaks. I love my new bathroom and am very happy with the result!

    MPK Builders General Construction & Design

    MPK Builders General Construction & Design

    (68 reviews)

    Piotr, Bartek and his team did a great job remodeling our master bathroom. I was surprised when he…read moresaid it would take them 5 weeks from start to finish. To be honest, I wasn't looking forward to having a mess in my house for that amount of time. But his aesthetic ideas and his professionalism made us decide to hire him. I have to tell you: after seeing how they work and everything they did, I wouldn't trust anyone that says it can be done in a couple weeks. There's just no way!! Just tiling took one week! But you have to see how perfect those tiles are! Not also did they finish the job on schedule, they also cleaned after themselves every single evening. All his crew was here on time every morning, worked quietly and politely and left leaving everything tidy. You know how sometimes you see the contractor you hired the first day and he never shows up again? Not Piotr. He was here checking in almost every day and he was very accessible when I had questions or we needed to go over finishes or details. It's like having a contractor and an interior designer together! We couldn't be happier with the end result. The 5 weeks went very fast and we have peace of mind knowing that the internal parts of our bathroom are as beautiful and well done as the exterior. We've already told Piotr that we'll be hiring him again for the guests bathroom. If you want to beautify your space by doing it right, under codes and timely, Piotr is your guy!

    Piotr and his team built a 450 sq. ft. master suite and laundry room addition for our existing 2/1…read more We absolutely love our "new" 3/2 that matches the style of the existing home. We really couldn't imagine working with another contractor for future projects. His team was respectful, creative and hard working. They appeared to use higher grade building materials than the other projects we see being built around town. They're finished the project within their estimated completion date during even though it was complicated by an extremely wet winter. We had a couple of minor miscommunications but nothing unexpected for a project this size. Piotr responded by making the appropriate fixes and changes.

    Kannon Construction - 1915 kitchen after

    Kannon Construction

    (25 reviews)

    This review is embarrassingly overdue, but better late than never. Ace did an amazing job with my…read moreprimary bath remodel; living/dining, bath and kitchen painting (with some demo work to remove built-in cabinetry); recessed lighting installation; and some custom carpentry (e.g., bench for primary bath shower, countertop between kitchen and dining area, sleeping den for my dog with a nice sliding door). This project required a lot of attention to detail and workmanship, and together we navigated through the whole project successfully with a couple of curve balls along the way. I appreciated Ace's proactiveness in planning and communication. Her small team is efficient and and reliable, and overall the work done was a great value. I am very happy with my updated living spaces, which make my home feel like a sanctuary! I highly recommend Ace with Kannon Construction and would definitely use her services again.

    This review is soooooo long overdue and I feel like a jerk-hole for not writing it sooner. If…read moreyou've ever had a handy person or contractor do decent work but then you end up swearing for days or weeks because of the huge mess they left behind, your experience with Ace will be a ray of golden sunshine!!! Background: I live in a duplex with shared attic space; it was originally a single family residence with just one attic door. I wanted access to the attic without hassling my neighbors/tenants. Ace not only created a fantastically-functional attic opening, she also took the time and care to make it look beautiful (i.e. like it was part of the original house with decorative trim and multiple coats of paint). But the BEST PART is the care she took to protect my home and and that she left me with no clean-up chores. I've had so much work done on this home and previous homes (small jobs to remodels and major construction). And this is the first time that I've had this experience--of not cursing like a sailor at the dust or grime all over my stuff. Ace did a superb job of containing the dust when she had to drill and cut into the ceiling. I forgot what it's called, but she basically created a tent in the area where she needed to work. There was no drywall dust or sawdust in my storage room or near my laundry area. Bless her!!! She also helped me identify the source of some cracks in my ceiling. They were there before she started her work, so I cropped the photo of my new attic opening. Did I mention that she's nice, easy-going, and that she patiently answered all of my questions? Did I mention that she was very communicative and pro-active in giving me updates on her arrival time, etc.? If you haven't figured it out yet, I was and still am extremely freaking happy with her work and her work ethic. I will definitely be hiring her again.

    E&F Construction Services - bathroom remodel

    E&F Construction Services

    (155 reviews)

    Lower Hills

    We used E&F for a bathroom remodel. They did a fantastic job on a job that was not easy. This…read morebathroom had not been remodeled in over 70 years. Yes, 70 years. Everything needed to be torn down and replaced. The wiring was old. The plumbing was leaking. And the flooring needed to be completely replaced. They produced an estimate. And came in on budget. They gave a time frame. And finished on time. I'm not sure what more you could want in a contractor. We will use them again!

    The Great (+2 stars) ==========…read more * The structural work: Our home is on a great, new, solid foundation (with shear walls), so we feel as safe as we can be in our home for an earthquake! * Our basement is also now more usable. * Drainage: There is now drainage around the foundation and under the basement slab, so we are no longer worried about our basement flooding! * The working crew were very friendly and considerate. The Bad (-1 star): ========== * The electrical subcontractor was quite bad. The electricians didn't install the dryer outlet properly (one conductor came loose before I first used it), most outlets they installed are loose (they give when pushing in a plug), and they installed a used, old (not LED compatible) dimmer for the LED lights they installed. Also, the owner yelled at his team a lot. * The plumbing subcontractor was bad, too. They misdrilled several holes, damaging the interior of the home. They didn't seal around exterior penetrations into the house. They didn't put a cover over the branch of a wye that was no longer needed. They wouldn't do anything about the loss of hot water pressure in a bathroom faucet that occurred after they moved some plumbing around (I ended up having to disconnect and disassemble the hot water valve myself and I found a piece of silicone clogged in there). They over-glued the drain of the laundry supply box making it nearly impossible to remove the cap, and they lost the o-rings on my faucet aerator. The Ugly (-2 stars): ========== * They overlooked details in the plans about where walls and doors should go, and denied responsibility since they weren't in the structural engineer's plans, which they opted to not have updated with the revisions I told them about. This lead to a sewer pipe being installed in an inconvenient location (it went through the foundation, so it can't be moved), a structural wall that was almost built in the wrong place (I caught it while they were digging the footing), and a room that was built with no doorway (they had to cut some framing to make the opening). * The pricing/scope was negligent at best, but I'd put it closer to misleading or deceptive. During the initial visits, they talked about all the things they would do (including putting up framing, drywall, and insulation), and then sent over an estimate that I accepted. I didn't realize until halfway through the project that the estimate didn't include many of the things they talked about (including the framing, drywall, and insulation); those apparently would be part of "Phase 2," not included in the price of the first estimate. I had chosen E&F over another estimate that was less expensive even though it did explicitly contain the "additional" scope. I was also surprised that the electrical and plumbing (most of which was necessary to get them out of the way for the structural work) was billed separately; i.e., an unexpected additional expense. * They chose to rebuild a segment of stairs (rather than just adding two steps at the bottom, per the plans), which ended up having insufficient clearance with an overhang halfway down. They tried to convince me there was no new problem because they built them the same as before (but the run of the new stairs was one inch longer, causing the 4th step down to be 4 inches closer to the overhang) and resisted remedying the issue. They just ended up taking a sawzall to trim the overhang -- a joist -- which I just have to hope doesn't compromise any structural integrity! Further, they didn't even finish the stairs (sand and seal); "Test your staining skills," they said. * They ghosted before Phase 2. As the structural work was reaching completion, we were going back and forth on scope for Phase 2. However, when the structural work was actually completed, they just stopped communicating, left dirt and demo debris they left on our driveway for a month, then disappeared. There were lots of things they removed to get out of the way (like several segments of fence) but didn't put back. I could easily add 3x more issues and details, but this review is already too long.

    LB Construction & Remodeling

    LB Construction & Remodeling

    (102 reviews)

    We hired LB Construction & Remodeling for a major remodel of roughly half our 1951…read morehome--reconfiguring walls, adding a brand-new bathroom, and completely redesigning an old one. Owning an older home comes with inevitable surprises, so we wanted a team who could problem-solve creatively. That's where Liran shined. We brought some ideas to the table, and he offered alternative solutions that made far more sense for how we live--solutions we loved. Designers were brought in to prepare plans and permits, and the work began. Our project manager, Adi, was one of the kindest, most attentive people I've ever worked with. He stayed in constant contact, visited the site frequently, and ensured every detail met extremely high standards. It became a running joke between us about changing their slogan to "quality you can afford"--he humored me, and it perfectly captures the team's approach. The craftsmanship from Flavio, the lead contractor, was exceptional. We didn't pick the easiest designs, but the finished primary bathroom shower tile is genuinely a work of art--everyone who sees it comments on it. We also can't forget "Muscle Memo", who handled all the heavy lifting--climbing through dusty attics, crawling under grimy crawl spaces, and tackling the toughest physical work. His effort made the project run smoothly and safely. Adding to the charm, the team brought their own portable bathroom, which hilariously became a little local attraction--neighbors and passersby would sometimes "need to go," and we all shared a laugh over it. LB went above and beyond by addressing problem areas that weren't part of the original scope, with no extra charge, just to ensure the house looked perfect. They even brought in a professional cleaning crew, leaving our home cleaner than when the project started--a rare and deeply appreciated touch. We are thrilled with the entire LB team and highly recommend them. They hit that sweet spot: exceptional craftsmanship, thoughtful problem-solving, genuine care, a sense of humor, and high quality at a price we could afford. Truly impressive from start to finish.

    LB did a fantastic job for us. We hired them for a major remodeling project and they delivered…read morehigh-quality work, on budget and on time.

    Pablo's General Remodeling - Red wood stairs

    Pablo's General Remodeling

    (34 reviews)

    East Oakland

    They did an incredible job with our kitchen remodel. We had custom cabinets to install and quite a…read morefew tricky problems where our planning didn't align with reality, and in every case they went above and beyond to find solutions. The quality of the work was incredibly high especially given how affordable their estimate was for a whole kitchen remodel. We are already talking to them about our next project. And they're all super nice guys, some of the most pleasant I've ever worked with. Oh and listen to them when they make suggestions - the one time I didn't, I wished I had afterward. Their idea would have been better!

    I recently hired Pablo's General Remodeling to replace my kitchen countertop and install a new…read moredishwasher, and I couldn't be happier with the results. From start to finish, the team was professional, punctual, and easy to work with. They took the time to explain the process, helped me select the right materials, and kept me informed throughout the project. The installation was completed on schedule, and the workmanship is outstanding -- the countertop looks beautiful, and the dishwasher was installed with care and precision. The crew was respectful of my home, kept the workspace clean, and made sure everything was working perfectly before they left. It's rare to find a company that delivers both great customer service and high-quality craftsmanship, but Pablo's General Remodeling truly exceeded expectations. I highly recommend them to anyone looking for kitchen upgrades or appliance installation.

    Carroll Construction - contractors - Updated May 2026

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