Completely dishonest salesman…read more Tried to sell me a truck with the steering shaft clunking around. Didn't tell me there was a problem with the steering, just waited to see if I figured it out on my own, which I almost didn't, my girlfriend caught it. When I brought it up he said, "oh yeah, I felt that too." So he knew there was a problem and didn't disclose it. Turns out a connection was loose on the shaft and came out when I turned the wheel in the parking lot rendering the truck unable to steer. Good thing it didn't happen in the middle of a corner, I could have crashed and died. When I brought that up he got belligerently mad, which is what people do when they're caught red handed, they try to shift the blame to the person calling them out.

Arunesh and Ansunala are really friendly and made buying my first car super easy. I had no credit…read moreand came out with a new car in less than a day. I really loved the customer service and will be back in 3 more years to get a new car once it is paid off.

This is the worst place to buy a Baltazar is such a liar. I waited six months just to get my…read moreregistration for the vehicle. I purchased with him I went through so much trouble so the DMV could help me with a private investigator so he could give me my registration now he doesn't answer me. I paid for an extended warranty on my vehicle and he never paid it. He kept more than $2000 and does not answer. My calls is very unprofessional even the credit union I worked with says he is the worst person ever. He doesn't answer calls. He ignores you and gives you the runaround. Do not buy a car from this place.

PLEASE DONT COME HERE! This is a week after buying a car…read morefrom here, air flow sensor went off (my mechanic said the dealership erased the check engine light. That's why I turned on a couple days later) The manager said he would take care of the air flow sensor, when I show up they tried charging me $220 for the part. The car had no coolant. And the manager is absolutely horrible to work with, after my girlfriend talked to him about the issue on the phone he said "fuck you" to us.. Please save your time and MONEY!! GO ELSEWHERE! If he dose this to his friends friends he will do it to you too! Then he messaged me thanking me for this review.. so unprofessional

You can't expect much from a used car dealer in Merced so I shouldn't be disappointed. The only…read morepositive thing I can say about the experience is that Robert was polite and professional. I won't go as far as being honest but what used or new car dealer is? Be careful of down payment agreements as the office people will charge your card without your authorization. At least that's what they did to me! Better to give them the down payment, take your car and don't look back!

I purchased a vehicle from this company paid $1000 more then I wanted and then before my first…read morepayment the check engine light comes on and I'm told well it's after 30 days we cant work on it we won't get paid unless the office approves called the office several times during lunches and breaks and they tell me service is going to call and it will be up to them if they can do the work. The same service that said it was up to the office. Was told I would receive a call before my lunch break is over and did I get a call? No! This is my worst experience with a car place I have gotten a great experience from A+ motors the man's name was Ali. I wish I had went to him this time. I can tell you no one in my family will ever go back to this place and if any of my customers ask me about a car place I will tell them all about Auto Resources and how they don't care for their customers. Good thing I work in the customer service field and will be sure that I inform my customers of this experience. For reference the vehicle I purchased was at the end of February and issues started before 30 days and they reset my screens on my car assuring me they did service it. Not even 2 weeks later oil lights and engine lights are on. Don't even have the registration and haven't even had the first payment due!! You make your own conclusions on the company from that. Ali at A plus motors went above and beyond for me when I got my last vehicle years ago and if I or my family ever need one again that will be where we stay

Yesterday evening, I put in an inquiry regarding a 2022 Volkswagen Atlas. This morning a lady from…read morethe dealership called to ask about my inquiry. The level of customer service provided by her shows that she was about the numbers and not about the customer service experience. The first question I asked was regarding Carfax. This dealership does not use Carfax. They do use an alternative which she was going to provided. I explained that I knew this car was a rental with two previous owners. I wanted to know if it came directly from a rental company or from the auction. Her answer was the first one of trying to deflect the questions rather than explain with an answers. After pressing her for an explanation was that with the report that they would pull up it would be uncertain if they knew where they purchased the vehicle from. The main reason asking this question is to know where the vehicle was rented and type of climate the vehicle was normally in. Where things went South was I inquired about the out the door price. She insisted that I had to come into the dealership in order to get the out door price. I did acknowledge that I was looking at a similar vehicle with 2000 miles more at a Chowchilla location that was slightly below their asking price. However, I didn't want to support local, which is why I inquired through them. When I acquired about the days that the vehicle had been on the lot, she insisted that they owner their cars, which does not impact the amount of length that they are staying on the lot. Which I would think that the owners would not be fond of especially with a car that is sitting on the lot for over 100 days. That led me to the conclusion that if they purchased it from auction, that means they got it at a really low price and are overcharging on the vehicle. When I had mentioned that Chowchilla provided the out the door price she then is instead to go there for business. Instead of trying to keep me as a customer she was willing to give the other dealership, the opportunity to have the purchase. It would be reasonable to think she would get another sales person or management trying to speak with me to inquire more about the car rather than lose the business. I will be gladly taking my business elsewhere, which is why I am posting such a negative review regarding this business. It makes it feel as if it's only about the numbers that they care about and not the customer.

The worst car dealership I had made contact with Leo . Made me drive a 2 hrs ! waste of time !!…read moreStop saying over the phone " your approve " when I haven't even gave you any information !!! Bad bad bad!!! 0 stars if possible ! How was the car sold when I got there but he kepted messaging me to confirm if I was on my way! Leo? 0/0 bad service !!!

Do NOT go here if you are a person of color. You are not safe…read more I am writing this review to warn everyone, especially people of color, about what happened to me at this dealership. My daughter went to buy a car, and a salesman told us we only needed $1,000 down to drive the car off the lot. We were waiting for an insurance payout from a totaled car. Acting in good faith, I spent over $800 to update my insurance and gave them the $1,000 down payment. After taking my money, the salesman changed the deal. He said I needed more money down because the insurance check wasn't in my name and they "weren't sure where I would get the funds from." I proved my income from three jobs, but it didn't matter. When I asked for my money back, I was met with vicious racism. I was called racial slurs. Most shockingly, the General Manager sent me a message telling me to take my "ghetto ass back to the ghetto and go buy a ghetto ass car." The staff was so aggressive I believe they would have assaulted me if I didn't have a witness with me. This has caused me significant financial harm and deep emotional distress. I was scammed out of nearly $2,000 and subjected to hateful, racist abuse by the management. NO PERSON OF COLOR IS SAFE IN THIS BUILDING. I am filing reports with the Better Business Bureau, the police, the Attorney General, and civil rights agencies. Please, protect yourself and your family. Take your business anywhere else.

I would NEVER go through this dealership again!!!!!!Joseph is so rude after making a sale with my…read more2018 Tahoe he brushed me off after not even a week of having the vehicle (truck has so many issues) Getting hung up on by them just for asking for someone in upper management. Please save yourself time and money this place is so RUDE!

Frank was a tough nut. Not a nice guy but I don't have anything against him since he's a…read moresalesman--he's just doing his job (admittedly really well) so it makes sense that he is SO DAMN TOUGH. Wouldn't even budge a cent. I HATED that they preinstall some cheap ass LoJack and charge you $995 for it. Love my car tho!! Frank if you're reading this, consider becoming a lawyer.

Bunch of time wasters here! Frank specifically. I had been messaging with Frank via text for a…read morecouple of days and agreed to pricing on one of the vehicles on their lot. Unfortunately I live 1 hour 30 minutes away and made the trip to test drive the vehicle and finalize paperwork. He failed to provide any sort of friendliness throughout my time there. He also failed to even have the vehicle on the lot when I got there. I had to wait an extra hour for them to receive the vehicle from their Los Banos location. I still tried going through with the purchase just because of the price we agreed to via text and condition of the car. He then tells me he is unable to go through with the deal because I am financing through my local credit union and cannot provide me a title on the car. The whole situation was avoidable in my opinion and he should've been straight forward from the jump.

A couple weeks before Christmas, my husband and I decided on a whim to stop at Farid's Rad Motors…read moreand look at a Subaru he had for sale. Well, Alex was extremely knowledgeable and very respectful during a run down on the car. We ended up purchasing the car. He has since followed through with everything we spoke about. He is honest and genuinely wants to make his customers happy. I would recommend to others who are looking for good deals on used cars to go and see Alex at Farid's Rad Motors. He won't steer you wrong.

Good quality cars so get u self one u won't be disappointed he will Will work with u very good…read morecustomer service

I had such a great experience at McAuley Lincoln, and I have to give a huge shoutout to Jose!…read more From the very first phone call, he was incredibly friendly, accommodating, and just an all-around cool guy. When I arrived at the dealership, that same great energy carried through the entire experience. No pressure, no stress--just someone who genuinely wanted to help. Jose took the time to sit in the truck with me and walk me through all the features on my new Ranger Raptor, which I really appreciated. He made sure I felt comfortable and confident before I drove off, and never rushed anything. The whole process was fast, easy, and actually enjoyable--which says a lot when it comes to buying a vehicle! If you're heading to McAuley Lincoln, ask for Jose. You'll be in great hands. Absolutely love my new truck--thank you again, Jose!

Another great experience at McAuley! This is the kind of customer service you hear about but rarely…read morefind.

Good Customer Service real helpful to test drive cars and choose a car with good price value.read more

Absolutely thankful for Ali taking a chance on me! I had a rough ending the past 2 years but he…read morewent to bat for me with the banks and got me more than one option! I was able to pick which car I wanted after having a voluntary repo on my credit!!! I'm not sure of any one else's situation but as a parent I'm grateful! I was able to get my kids into something reliable and not too expensive! The men that work with Ali were attentive as well! I really appreciate everyone there!!