My family and I have been purchasing cars, trucks for Company and we've continued to work with…read moreNathan because of the exceptional service he consistently provides. Our loyalty is based on the honest, positive experiences we've had with him every time. He's trustworthy, knowledgeable, and always goes above and beyond to make the car-buying process smooth and stress-free. We look forward to continuing to work with Nathan for many years to come!

I am posting the same review I left for Merced Hyundai since they seem to be intertwined in…read morebusiness/lots: DO NOT GO HERE! Went here over the weekend and the woman who went with us on a couple of test drives, although just okay (she didn't show me ANYTHING on the cars at all...got the feeling she wasn't as knowledgeable), was not the one who was actually doing the sale. Once the test drives were done, she passed us to Mark who was incredibly pushy. I told him numerous times that I was only there to test drive and was willing to hear out ROUGH numbers only, but he kept insisting that I give all of my information to them to get accurate numbers and the best deal. I'm not at that stage yet, and he didn't listen to me once when I mentioned that. After telling us to "hold on" multiple times, he then brings over his incredibly eccentric and sleazy supervisor (maybe?), who also couldn't take "no" or "I'm only here for test drives" as an answer. On top of that, I'm the one buying the vehicle, yet they both kept looking over at and directing "questions" to the guy who was with me. It was very misogynistic, and it got to the point where I was feeling harassed because they didn't like the word "no", no matter how I said it or how many times I said it. They could give me the best deal out of any dealership in town and I still wouldn't go with them. Incredibly unprofessional and I honestly don't know what kinds of slimy fees they'd tack on without me knowing. These dealerships have gone downhill so much since I purchased a car from Kia back in 2012 or so. BE WARNED!

I had such a great experience at McAuley Lincoln, and I have to give a huge shoutout to Jose!…read more From the very first phone call, he was incredibly friendly, accommodating, and just an all-around cool guy. When I arrived at the dealership, that same great energy carried through the entire experience. No pressure, no stress--just someone who genuinely wanted to help. Jose took the time to sit in the truck with me and walk me through all the features on my new Ranger Raptor, which I really appreciated. He made sure I felt comfortable and confident before I drove off, and never rushed anything. The whole process was fast, easy, and actually enjoyable--which says a lot when it comes to buying a vehicle! If you're heading to McAuley Lincoln, ask for Jose. You'll be in great hands. Absolutely love my new truck--thank you again, Jose!

We bought our Corsair here. When we had issues with an unidentified noise and increased gas…read moreconsumption, Fresno Lincoln could not (or would not) figure it out. McAuley staff not only diagnosed our problem quickly, they provided a loaner and fixed all problems they found. Suzie was great at communicating with us.

Recently bought a ram 1500 from Western motors the service that was great. I no issues with them…read more Any questions I have. They answered also a few months ago went and bought my son a Honda Civic from them as well. Vehicle runs strong no issues would recommend everybody.

This place suck! Stopped by to look at a blazer EV and an equinox EV, parked walked to the blazer…read moreEV I was interested in, cándido or not sure what his name was, came out to greet us, I was with my wife. He asked if I needed help, I said yes, I found on car gurus a blazer EV and an equinox I would like to see. He said yes we have them. So I asked, I saw that you guys have LoJack on your cars, if I buy it I really don't want to get that specially on an EV. With an attitude he replied he didn't even let me finish talking. He said' " well are you gonna buy it? You gonna do it today? I can call the owner and ask if I can take it off, but why call if you not gonna buy right? I asked a second question, there's a rebate for California $1750 I want to know if you guys participate on it so I can use it, once again, didn't let me finish, " no we don't. You get it on your taxes, not here, we don't do that here. " I explained ok, usually it's done at the dealer but it's ok. His attitude was rude & arrogant. The whole conversation lasted 1-2 mins. I don't expect him to know, but he's, can be applied at the dealership. I can't take his attitude. He seems the type of sales guy that everyone thinks about when buying a car. Cocky, disrespectful, rude & *sshole I showed up on my worse clothes, messy hair, driving bucket car, he probably thought I was broke and can't afford to buy a car. I've been in the car business for 13 years and I would never treat someone the way he acted with us. As a finance manager now, this guy would be fired on the spot for his behavior. That tells me this place has zero professionalism. Never again stopping by here. I drove to another dealer on the auto mall. I'll Paid a bit more for the car but the customer service I got was excellent. I hope your owner is happy you cost him a car deal.

HUGE shoutout to Thomas and Dylan at Merced Toyota for helping make our new 2026 Camry purchase…read moresmooth. Thomas was my main point of contact and kept communication 100% transparent from start to finish. He respected the numbers we agreed on remotely and locked everything down perfectly! Dylan helped wrap things up at the dealership and made sure the delivery went flawlessly. No dealer markups, no hidden add-ons, just straight honest and hard to beat deal. No berkley bait ;) and switch nonsense going on here at Merced Toyota. We drove down from the Bay Area and would absolutely do it again because they can't compete with Merceds numbers. Well worth the drive for sure. Go see them! Appreciate ya'll Thomas & Dylan !

Horrible customer service when in need of having certain questions of my car …read more Regret purchasing my car here Oh but let it be someone that is interested in a car in a heart beat they will respond with all the type of questions. They seem more interested in selling cars than building a relationship with the customer . Will never come back here or reccommend my family or friends

Nathan was amazing I recommend him to all family and friends, he made sure the customer service was…read moreon point.

DO NOT GO HERE! Went here over the weekend and the woman who went with us on a couple of test…read moredrives, although just okay (she didn't show me ANYTHING on the cars at all...got the feeling she wasn't as knowledgeable), was not the one who was actually doing the sale. Once the test drives were done, she passed us to Mark who was incredibly pushy. I told him numerous times that I was only there to test drive and was willing to hear out ROUGH numbers only, but he kept insisting that I give all of my information to them to get accurate numbers and the best deal. I'm not at that stage yet, and he didn't listen to me once when I mentioned that. After telling us to "hold on" multiple times, he then brings over his incredibly eccentric and sleazy supervisor (maybe?), who also couldn't take "no" or "I'm only here for test drives" as an answer. On top of that, I'm the one buying the vehicle, yet they both kept looking over at and directing "questions" to the guy who was with me. It was very misogynistic, and it got to the point where I was feeling harassed because they didn't like the word "no", no matter how I said it or how many times I said it. They could give me the best deal out of any dealership in town and I still wouldn't go with them. Incredibly unprofessional and I honestly don't know what kinds of slimy fees they'd tack on without me knowing. These dealerships have gone downhill so much since I purchased a car from Kia back in 2012 or so. BE WARNED!

I recently bought a 2023 Honda Civic and had a great experience. The first time we came in just to…read morelook, Rob briefly helped us and was very kind and welcoming. When we returned to start test driving and move forward with the purchase, Houston assisted us since Rob was out of town. Houston was extremely helpful throughout the entire process. He kept everything transparent, answered all of our questions, and made buying my first car feel much less overwhelming. It can be a stressful experience at times, but his patience really stood out and made a big difference. Overall, I'm very happy with my experience. If you're looking to buy a car here, I definitely recommend asking for Houston.

Good experience working with Arturo Velasco. He went the extra mile trying to help us get the car…read morewe wanted, and I'd recommend him.

My husband and I were very impressed with the service department staff at the Merced Chevrolet…read moredealership. We were driving our 2015 Chevy Silverado truck up to a wedding in Tahoe. Unfortunately a exhaust fluid warning light came on telling us to get it serviced and it stated how our maximum speed would gradually decrease to 4 mph. It was a Friday morning and we were desperate to get to Truckee by 4pm for the rehearsal dinner. We had already disconnected our travel trailer and left it at a Los Banos RV dealer. After several phone calls to other Chevy dealers, they all told us they would "try" to get our truck in on Monday. Then we called Tom(the service manager) at Merced Chevrolet and he said they would look at it today, but couldn't guarantee it would be fixed today if they needed to get parts. So off we went to Merced, thinking we would have to rent a car, rent a house or hotel room...if we could find one! We arrived at the Merced Chevy service Dept where we were greeted by a very kind service advisor. He actually was sympathetic about our situation. Got our truck up on a lift immediately and suggested we wait 1-2 hours "in case" they could fix it by then. We never dreamed they would make US a priority!! So off we went to eat some breakfast while we waited. We were back in an hour and it felt like a miracle, as we walked up to the service bay our truck was there facing the street and it was ready to go! They had found the problem with a faulty heat sensor that tripped the EF service warning which was slowly shutting down the truck's speed. Merced Chevrolet Service Department truly saved our trip. Headed back to pickup our airstream trailer and we arrived in time for the rehearsal dinner after all. Thank you to all of the service department for caring about us and our truck. A special thank you to Tom, the service manager and to Mark the service advisor.

errant and sloppy diagnosis of what I was told were two defective cylinders requiring a total…read moreengine replacement. Upon tearing into the engine, I found the cylinders, the pistons, the valves reflective of the 46k miles on them. I was charged $500 plus the towing fee to have the issue professionally reviewed. The exact problem or fault was not stated. I had to ask what was bad to only be told it was the front left two cylinders. It is very likely the coil pack was what caused the issue and/ a poorly performing valve adjuster that are known to go bad on the 6.0 fuel management setup where some cylinders are de-activated when not needed. Worse is that now the engine is apart and it will cost quite a bit of money to put it back together.

If you're in the market for an affordable used car then Merced Quality Karz is the place for you!…read moreWe just (4.9.2022) purchased a 2010 Ford Mustang for our son and it was truly a "no hassle" experience. There was no pressure to buy anything and no tricky tactics of trying to "upsell" us on warranties, etc. Just an overall great experience which your not going to find at a "large" car dealer. Raj and Ashmin are very nice and professional people. Jarrett and Erin K.

Place is going out of business for a reason!!! Owner is a…read morepiece of shit. Uploaded cars photos that didn't even resemble to what the cars actually look like. The Honda Accord had holes on the ceiling, AC wasn't working, the engine sounded like it had a problem already, car had dents and scratches all over it. The owner was tryna fix the door handle on the Camry and tried selling it to us for 15k haha. Wouldn't even buy his car for 5k. Owner didn't like the comments and told us to get the fuck out like if we weren't leaving already. Don't waste your time and money coming to this junk.

Had an oil change done while my 2020 Ram was in the shop for a cracked manifold in April 2026. Roy…read morewas great at getting my service contract to pay for the manifold but the oil change of all things was a disaster. Shortly after picking it up, I went to change the engine air filter and noticed it was covered in fresh oil. Took the air box off and saw about a 1/4 of a quart of fresh oil in the intake. Took it back to Razzari and a tech said that it's normal...don't think so man, you clearly overfilled the crankcase. Today (3 months later) I noticed dripping oil in the garage. I checked the oil filter and it was so loose it was about to fall off...not even remotely hand-tightened. So...combining the fact that Razzari has poor quality control in their service department AND the fact that they pitched me $4000 in "recommended maintenance" after nearly destroying my engine, I will never be going back to this laughable business. The rumors have always been true about Razzari dealerships...STAY AWAY.

Felipe, our service technician, was great. He explained all the services our vehicle needed. It was…read morefinished before we expected it to be. There was a confusion over a discount that I was getting, when I texted Felipe he texted back quickly and explained where the discount was given. I just didn't look in the correct place. He was professional and personable. We will continue using Razzari.