Submitted my application online and they reached out to me back the next day. Thank you to Amanda…read moreand Heidi for being so patient with me and able to help me. Great Customer Service and process of super easy and fast

Wanna pay $2,000 for a phone application that tells you inaccurate information about your fuel…read morelevel? Then this is the spot for you. All cars are equipped with a "hardwired" and "unremovable" GPS system (from personal/professional experience these devices are used by dealerships to track your vehicle when you don't pay and help the police find it) meaning they know where you are at all the times. They will not remove this unnecessary accessory to make more on the deal, so you must purchase it if you want the car. Also! Remember! You do not need to purchase a 5 year warranty for $4000 if you don't want to. After a lot of back and forth and three different sales people, I settled for a 3 years for only 1600, which is good deal. Be prepared to spend all day there, for some reason they run the numbers in a different room leaving you alone for long periods. Good people that just want to get an extra buck. I will be contacting the Better Business Bureau to ask about the GPS system ethicality. Good luck!

DO NOT buy your automobile from here! Joseph sold me a…read moretruck, and within the first week, the check engine light came on. I tried calling and texting him several times, but he never responded. I finally called the dealership directly, and he answered. I was transferred to the service department and scheduled an appointment for the following week. When I took the truck in, they supposedly fixed the issue, but within 30 minutes of leaving the dealership, the check engine light came back on. I called immediately to schedule another appointment, but they couldn't get me in until the following week. I explained that I needed to drive to Los Angeles, and the service manager told me to go ahead because the issue would not affect the truck. When I returned for the second appointment, I was told they would not cover the repair because I had driven more than 1,000 miles. Keep in mind, I only drove those miles because their service manager specifically told me it was safe to do so. He never mentioned a mileage limit when I bought the truck, Joseph had told me they would fix anything within the first 30 days, at no point did he mention a 1,000-mile limitation. When I called Joseph to ask if they would help since I had originally reported the problem within the first few days of owning the truck, he refused. When I told him he had never mentioned the mileage limit, he rudely replied, "You never asked!" He then said, "You know you bought a used car!" The service department also tried to deny that I brought the truck in before the 30-day period. They claimed they had no record of my truck ever being there. Fortunately, I have proof through the CarRx app showing that my truck was serviced there before the 30 days had passed. I was told they must have forgotten to log it. I repeatedly tried to speak with the manager, Eugene, but I was never allowed to talk to him. I was always told I had to go through Polly, who told me it was out of his hands and there was nothing he could do. It took nearly two months to get any resolution for a repair that would have cost almost $3,800. The only person who truly listened and helped me was Melissa. Because of her, I finally got some assistance, but I still had to pay $1,500 out of pocket. I believe that was completely unfair since the problem appeared within the first three days after I purchased the truck. I also drove two hours each way to buy this truck and ended up making four separate trips to the dealership. After the truck was finally repaired, I still wanted to speak with the owner to explain how poorly I had been treated by his employees. I waited for over an hour while he was in his office, only to have another employee tell me that the owner left without speaking to me. He knew I was waiting for him so he either snuck out the back or was hiding in his office. Think twice before buying from this dealership. If the owner won't even take a few minutes to listen to a customer with a legitimate concern, what does that say about how the business is run? They knew this truck had a faulty part, and it felt like they simply didn't care.

I purchased a vehicle from this company paid $1000 more then I wanted and then before my first…read morepayment the check engine light comes on and I'm told well it's after 30 days we cant work on it we won't get paid unless the office approves called the office several times during lunches and breaks and they tell me service is going to call and it will be up to them if they can do the work. The same service that said it was up to the office. Was told I would receive a call before my lunch break is over and did I get a call? No! This is my worst experience with a car place I have gotten a great experience from A+ motors the man's name was Ali. I wish I had went to him this time. I can tell you no one in my family will ever go back to this place and if any of my customers ask me about a car place I will tell them all about Auto Resources and how they don't care for their customers. Good thing I work in the customer service field and will be sure that I inform my customers of this experience. For reference the vehicle I purchased was at the end of February and issues started before 30 days and they reset my screens on my car assuring me they did service it. Not even 2 weeks later oil lights and engine lights are on. Don't even have the registration and haven't even had the first payment due!! You make your own conclusions on the company from that. Ali at A plus motors went above and beyond for me when I got my last vehicle years ago and if I or my family ever need one again that will be where we stay

I bought a truck on sep 2024 and I already had to replace the motor and their mechanic shop they…read moreown sucks when they replaced the motor the truck started a misfire and shake. They blame it on my tires since I'm all terrain tires then I had to go somewhere else to get a diagnose and they only replaced one coil pack out of six I've been having nothing but issues ever since I bought this car check engine light all the lights on the dash they are a scam and they're worthless. I would never do business with these people ever again

BUYERS BE WARE!! Here is some BS, Juniors Auto Center in…read moreMerced tried to get our car payment today even though we are going through a finance co. I called the finance co right away and they said no way we bought out your loan 2 months ago. Last month we paid Juniors directly cause we didnt know til we got the papers in the mail that the loan was taken over, so I had to send the finance co the receipt of proof I paid cause they never received that payment. Finance co said Never give them anything. You believe that shit. The guy at Jrs that called and said bring in your payment to us and Ill send it to them for you. Yeah NO!! The Finance co is gonna let the loan MGR know. Plus Juniors never reported any payments to credit bureau as I was told that they do.

Check your car before you buy it i got a car from here and 5 months after i got it the rack and…read morepinion was broken later was the motor and even the mechanic ppl at different locations said i got ripped off buying it and i wouldn't even drive far just in town only had 1 yrs with it .. tengan cuidado cuando compren su carro de aqui checken que todo este bien no los vallan ah chingar compre un caro que ni servia asta los mecánicos dijieron que me chingaron

Been depositing checks here regularly to someones account…read more Nothing bad to say....I've always been handled by Sylvia (always there, workaholic works as many hours as I do!!) With the exception of once I've been taken care of quickly and their customer service is great!!! Ample parking. Central location. A+++ rock on yall

There are 100 to 200 past and active cases in small claims court involving Merco Credit Union who I…read moresubmit was too generous granting auto loans to sub par borrowers. I found the personal experience superior and look forward to Refi our new car auto loan with Merco. Their website has a wealth of tools and financial education. Rare to find exemplary businesses in Merced and Merco nails it.

Rude spammy customer service. They try to force you to tell them a pay date when you clearly tell…read morethem you don't have one yet. They call and ask so much and try to put you in the spot so you'll just say maybe in a few days I can pay. Then they'll turn around and threaten you if you don't pay the day you said maybe to after putting you on the spot and after telling them multiple times you don't know the exact day. They also mail me other peoples bills giving me info that is not mine. They care about money over morality.

Went in today to pay a credit card, I had some questions about my debit card and proceeded to ask…read morethe teller, every single time I try to use their ATM outside, my debit card does not work. He calls accounting debt, and they told him to tell me that it's not working because my payment is overdue, MIND you, this has been an issue, even when I was doing my payments on time lol. Then they decided to then tell me there was a block on my account, and that they removed it. Honestly working at a bank myself, I personally feel like they didn't know what to say to me so they just assumed to blame it on the status of my account instead of maybe getting to the root of the issue of maybe their ATM machine is not working correctly or my card is damaged in someway. Accounting never talk to me face-to-face and they just kept calling back the teller giving him whatever information they could think of. If it wasn't for the credit card I have with them. I would literally close my account today if I could, but I'm going to as soon as I paid it off. It's literally never a good experience going inside, I literally dread it. Zero stars if I could

Why is activating a new credit card such a complicated process?…read more I called the activation number listed on the card and entered all the requested information correctly, only to be transferred to a call center representative who told me I needed to contact the bank directly about my account. My account is in good standing, and I had spoken with a representative just two weeks ago to request this replacement card. After calling the bank directly, I was transferred yet again to another call center, waited approximately five minutes, and was then informed that their system was down and they could not assist me. The end result: no activated card and a significant amount of wasted time. This experience fell far short of basic customer service expectations. Something as simple as activating a replacement card should not require multiple transfers and system failures.

I have been banking at the main branch and use the drive through to get cash…read more There has been a time when I was given the amount I requested but today I was told that a new policy is in place and can only give out a certain amount of money! Asked the girl to talk to her supervisor and she came back and said that this ONE time would give me MY money that I requested ! Very rude and bad customer service! Need to be trained on how to treat customers .

I have moved from CA and maintain my account at MSEFCU because I receive more service from them…read morethan other banks and credit unions I have been associated with. I make a call, I get answers. I moved over 5 years ago but still see the convenience of banking here.

Update 07-01-2026 and 07-03-2026 Citibank's only branch in…read moreMerced suffered a 100% turnover past 6 months. I made a corporate complaint against bank teller for providing poor customer service with a condescending attitude.

Be careful for the phone call. They called today said they are from Citi bank, but it is Veteran…read moreDay which the bank not even on Veteran Day.

If you're in the market for an affordable used car then Merced Quality Karz is the place for you!…read moreWe just (4.9.2022) purchased a 2010 Ford Mustang for our son and it was truly a "no hassle" experience. There was no pressure to buy anything and no tricky tactics of trying to "upsell" us on warranties, etc. Just an overall great experience which your not going to find at a "large" car dealer. Raj and Ashmin are very nice and professional people. Jarrett and Erin K.

Place is going out of business for a reason!!! Owner is a…read morepiece of shit. Uploaded cars photos that didn't even resemble to what the cars actually look like. The Honda Accord had holes on the ceiling, AC wasn't working, the engine sounded like it had a problem already, car had dents and scratches all over it. The owner was tryna fix the door handle on the Camry and tried selling it to us for 15k haha. Wouldn't even buy his car for 5k. Owner didn't like the comments and told us to get the fuck out like if we weren't leaving already. Don't waste your time and money coming to this junk.