Highly recommend. Helpful, courteous staff. They kept me posted on the status of my car repair. My…read morecar was so clean, inside and out when I picked it up I hardly recognized it.

Fantastic service! I've never had a claim before and they made it so easy. My car looks brand new!read more

Couldn't recommend this place more. The people there went above and beyond to help my family; they…read morereally care. Best auto body shop in Langley!! Thank you Jan's !!

Last week, I was in desperate need of a car cleaning. Had an important guest from out of town…read morearriving the next day and both of the cars were a mess. I called, and was told that they would be able to squeeze me in that day. A truly fantastic job, the vehicles smelled clean; not that overpowering clean, just a nice clean smell. You could eat off the floor mats, the leather glistened and the dash instruments didn't have a fingerprint on them. Thank you to the folks at Jan's. I will be back!

I had one good experience with this company, so decided to use them again when someone hit my car…read more That second experience was a horrible ordeal! They didn't give the rental car I was promised, even though I was assured, the day before, that it was booked. They promised my car would be ready on a Sunday. It wasn't. Unseen damage. Isnt that their job to see/estimate it? I went in the next day when it was promised again, but again, not ready. I called the next day and they had "run out of double sided tape". Finally I was told I could pick it up on Thu at noon, but again, it wasn't ready! To add to all those broken promises, I asked them to "buff out" the many little scratches on the paint. I had to pay $500. for it myself as it wasn't part of the claim. It was all clean and shiny, but the scrapes were still there. I felt ripped off.

I can only speak highly of the professional service of the staff at the Abbotsford Shop. They were…read moreprompt with my service even though my vehicle was repairable. They went the second mile when it came to issues in my claim with ICBC. I assure you that you will not regret your experience with them. Will G.

From the time I dropped my vehicle they were very efficient with their time, including having me…read morepicked up by the rental company five minutes after arriving. I had bought my truck recently to go on a road trip and I the urgency of getting the vehicle done in time. They went above and beyond by staying late to paint the truck and made their deadline even Though it meant overtime for some staff. Their communication was great, the truck looks fantastic, cleaned and detailed and I give them two big thumbs up. I have never used craftsman before and will definitely go back.

Excellent work in painting my truck. Helpful with the loaner while the work was done in a…read morereasonable time. Friendly staff and service. Only notable issues was that they forgot to epoxy around the window seal on the passenger side and they didn't attempt to align the plastic impact prevention strip properly after the work, but both were minor issues that were quickly resolved.

These guys are awesome. They will give You the diagnostic test results of your vehicle before they…read morestart the job. super inexpensive for a loaner vehicle, and they are such a pleasure to interact with 11/10

Very expensive. Charged $2600 for a break job(not the rotors) just the pads. An oil change and two…read morecalibers. The tech said the back two calibers were stretched.... ? Went back because I heard some front end noise. They said they didn't notice it, so I explained it was a wobble sound from the front tires. They then said you need wheel bearings, springs, and a list of other things after the first tech didn't notice anything wrong. I said no thanks I'll go somewhere else. And they charged me $100 for an inspection they should have done in the first place. Would not recommend.

Had a previous ICBC Claim there with great service. After that both side panels fell off our…read morevehicle (old clips broken down). Went to see if they could help us put the panels back on and they did it free of charge, same day. Amazing service.

the office staff were amazing from I moment I walked in to the time the repair were completed and…read moreready to be picked up. I highly recommend this business!

Was once a business to recommend. No longer since it became a corporate franchise. I tried using…read moretheir online booking. No response. I rented a U-Haul from here last year. The guy at the counter was completely lost on how to do the computer work. Maybe he was new but no one else at the counter was willing to assist him. If the mechanics have not changed I could still recommend the shop skills.

We were in town for a weekend hockey tournament on a long weekend in November. Our engine light…read morewent on with a 'check engine charging system' light flashing. We frantically called around on a Saturday late afternoon of the long weekend and Gerry's Automotive was the ONLY place that would check the diagnostic. Turns out we needed an alternator and it was 3:30pm when we arrived (they close at 5pm) We were extremely grateful they drove to parts store to pick up new alternator and installed it, we were gone by 5pm. If they wouldn't have gone out of their way for us, we would have have to stay in a hotel for another 2 nights, miss work and and school Monday to get our truck looked. Thanks for being soooo helpful to us!

Had a cracked windshield from a rock. Contacted Craftsman based on a recommendation from my Car…read moreDealer. Jody made the entire experience easy. She arranged for OEM glass and scheduled the repair based on my schedule. Was impressed with the quality of the work and the overall experience. Definitely would recommend them!

Great service replacing my cracked windshield. Friendly, efficient and good result.read more