I had a great experience getting a short fade with Prince. I'm definitely going to book again now…read morethat I'm in New York City this summer. I appreciate the gender-neutral shop, since, as a woman, I've often felt intimidated getting very short cuts at other barbershops.

I had a shocking experience here considering the reputation. The owner left me with an uneven…read morehaircut and told me to "have a nice life". I'm not clear anymore if they're going to refund me or not. I was left with a haircut that does not reflect what I asked for and was not resolved after multiple attempts. The only solution ultimately offered was to cut it even shorter into a pixie, which I had been clear from the beginning I did not want. When I pushed back on that and requested compensation for the $105.45 I've already spent on hair products/tools to fix the haircut errors, I was asked to reconsider leaving a negative review and was offered compensation "for the next cut", which sounded to me like a quid pro quo. After declining, the final responses I received from the owner included "anything we seem to do or say you turn around to be something horrible so I am done talking" which speaks for itself in terms of professionalism. I came in with clear references for a micro bob/longer bixie with a piecey, directional finish. The initial result was a pixie in the back disconnected from a micro-bob shape in the front. My bangs were barely trimmed but left uneven, and the overall shape did not reflect the references provided. The cut was then "corrected" by the owner. She significantly improved the back by removing weight and creating the appearance of more length without cutting it shorter. However, the front was taken much shorter in the process. My bangs went from hanging over my eyes to sitting roughly an inch off my forehead, and the overall balance of the cut was not resolved. The sideburns also remained visibly uneven in length even after this second pass. These problems are structural, not styling-related: * the sideburns are visibly uneven in length (even after being addressed, and these areas do not change with parting or styling) * excess weight through the crown creates a dense, rounded "helmet" shape * the transition between the very short back and longer front lacks cohesion * the fringe remains blunt rather than broken up and textured I raised these concerns during the appointment, and multiple stylists, including the owner, were involved. I asked another more trusted stylist for directions on how to fix it and sent the owner this explicit step by step guide. Still, you can see the result. I was told by a 3rd stylist brought in that the result was a dead-on match my reference, which is difficult to reconcile with the visible inconsistencies. The cut was styled in a way that temporarily masked these issues, and the pace of the appointment made it difficult to fully assess what was happening. I felt rushed to wrap up despite actively pointing out uneven areas. After following up, I was issued a refund, which I appreciate. However, I was also told the cut was correct and simply intended to be worn differently, which does not align with what is visibly present. This has also had a real impact beyond the haircut itself. I now have my sister's wedding this summer and may need to rely on temporary solutions like wigs just to make this feel wearable while it grows out. I will be including photos, both haircuts, my before and after plus the inspo with this review so others can judge the result for themselves. If you're looking for a more classic or controlled short cut, this salon may be a fit. But if you want a precise micro bob or similarly structured short shape, I would proceed with caution and make sure your stylist is aligned on execution, not just general aesthetic.

Best barber in NYC! I found Val on Yelp. He's meticulous and professional. I felt very well-taken…read morecare of. I've been looking for a long time for a barber with the skill to style beards. While some of the shops that I've been to in the past, you can explain to them what you want, but then they go off and do their own thing. With Val, I showed him a couple of examples of what I was looking for and he got to work. I'm extremely happy with my cut. I have to say that this is by far the best beard trim I've ever had! Well worth it. No doubt, I'll definitely be back!

In NY for a week, needed my son to get his hair cut. Found Val, called him, he fit him in right…read moreaway. Communicated very well, was on time (I actually was late, and he was chill). My son's hair looks amazing!! Just a beautiful cut and fade. Highly, highly recommend.

Ryon is an absolute gentlemen and a master at his craft. Please note: I was a total pain in the…read morearse and he remained professional and courteous until I was happy. If you seek a perfect cut, book a spot with Ryon. Thank you!!

Like Scott said, a multi-time, Disingenuous experience. The gut feeling does not lie. Rolin is all…read moreabout dollar signs and does bare minimum work. 1st time I got upcharged and called him out on it ... 2nd time a horrible cut and one I didn't ask for... still ran me $80. Find another spot

Came here regularly when I worked nearby. Very skilled barbers, especially Steve who is quiet but…read moreknows his craft as well as anyone. Fast, efficient, and friendly if you chat them up. Prices aren't cheap, but nowhere is anymore if you want a good haircut. Only bad experience I had was a guy named Oleg here. While he was a good haircutter, the guy was talking shit in Russian the whole time he cut my hair to the other barber next to him. Killed any ability I had to relax as well as the positive vibe. Not sure if he was temporary as I know Steve was away, but I kind of tailed off coming and then the pandemic hit which led my company to eliminate the office. Wouldn't avoid the place off of 1 schmuck though.

Steve is a truly amazing barber. I strongly recommend him. Nice shop and good guy too.read more

Alex is my man. Owner of the shop. He's a really interesting guy. Has been cutting hair since he…read morewas 13 years old. Super skilled and great attention to detail. Great vision for haircuts. Always takes 20-30 minutes for my haircut cause he makes sure everything is perfect. I always leave a good tip cause I really appreciate his effort and dedication to his craft.

Wow! That was horrible. $40. I asked for a low fade to skin. Rich (?) started by cutting me twice…read moreabove my right ear. Said that never has happened before. Okay. I asked him to texturize the top which he kept saying, "yes, yes". Like I get it stop asking. He never did it. The face was horrible. Way too low. And not to skin. There was a clear line I asked him to blend. He said it was cause the top hair was wet and when it dries you won't see it. The top hair was dry. So he went about it and barely took anything g more off. I feel like I need to get another cut elsewhere or fix it up in my mirror later.

Finding a barber who actually listens and has a game plan is rare. Too often, I've left a shop…read morepretending to be happy with a cut that missed the mark. Giving Chaps & Co a shot was the best decision I've made for my hair. Ilker is a master of his craft. He took my initial idea--which was a combo of two different hairstyles because I wanted some flexibility--and showed me a few variations, which I really appreciated. You can tell he cuts with incredible focus and purpose, constantly running his fingers through and checking the movement of the hair rather than just grabbing a handful and cutting to cut. The whole experience was incredibly relaxing, and I finally left the chair actually loving the finished product. Found my new go-to!

It had been nearly 15 years since my last trip to New York, so when my wife and I arrived Wednesday…read morefor a getaway and 4th of July celebration, I knew I needed a fresh cut and beard trim. I'm someone who gets his haircut and beard done weekly, and I spent hours researching barbershops on Google, Yelp, and Instagram. That's how I came across Chaps & Co at 230 Park Avenue, and I couldn't have made a better choice. I noticed this location at 230 Park Avenue didn't have any reviews yet, and I knew I would be the first to leave one--which felt important because others need to know about this gem. I was able to book a 10:00 AM appointment for Thursday and arrived about 15 minutes early. My barber, Huseyn, greeted me right away, and we started chatting as if we'd known each other for years. I showed him photos of my haircuts from my regular barbers in Los Angeles and the Bay Area, along with the different styles I've had over time. Right before 10:00 AM, we walked into the shop--which was super clean, ultra-luxurious, and stocked with top-tier products. When I told Huseyn what I wanted, he looked at me and said, "Don't worry, I got you." From there, we kept talking and getting to know each other, sharing stories about our lives. Never once did I question Huseyn or what he was doing--it honestly felt like he had cut my hair many times before, even though it was our first appointment. About halfway through, Huseyn smiled and said, "Man, you weren't joking--your hair is really thick," which I usually take as a good or bad sign with a new barber. In the past, I've had barbers give up or rush through a cut when they realized how much work thick hair can be, but that wasn't the case here. The entire haircut and beard trim took about an hour and a half, which is standard for me, and Huseyn's process and flow were a perfect 10+. He's very mature for his age and shared how hard he worked to earn his spot at Chaps & Co. From what I saw of his skill and attention to detail, I can confidently say Huseyn is hands down the best--or at the very least one of the best--barbers at this shop. We connected on a deeper level, too; we share the same faith and talked about Christianity and what it has done for our lives. His Instagram handle, @barbergotfaith, couldn't be more fitting after hearing his story. After my cut, I told Huseyn I noticed Chaps & Co at 230 Park Avenue didn't have any reviews yet but had a deep history in barbering, and that I had to leave a review even though I was only in town for a quick trip. I've been fortunate in life to experience comfort and luxury, and I'm so thankful I got matched with Huseyn for this visit. When I met up with my wife afterward, she was blown away--she knows my barbers in LA and NorCal well, and she said, "WOW WOW WOW--whoever cut your hair is right up there with the best." I told her I had no idea who was going to cut me and that I just got incredibly lucky. Whether you're a local looking for a new shop, someone without a regular barber, or visiting New York for work or fun and need a haircut or beard trim, I can confidently say Chaps & Co is your shop, and Huseyn is your barber. You will not be disappointed--take it from someone who has been getting weekly cuts and lineups for the last 25 years. Thank you, Huseyn, for the amazing conversation, for making me feel at home, for the sharp cut and lineup, and for getting me right for my stay here in New York. I have no doubt you'll one day have your own barbershop--even though we didn't talk about it, I recognize talent, hard work, and a great personality, and those three things alone will take you far in life. Keep up the amazing work. Until next time, my brother.

I usually grow my hair out and this is the first time my wife ever complimented me when i get a…read moreshort haircut. Ron knows how to cut Asian hair. Great vibes and also great communication prior to appointment time.

I wanted to become a regular, but my first visit was a major disappointment. I specifically booked…read morewith Ron online as I was looking for a consultative experience based on his expertise. Ron didn't honor my confirmed appointment saying that he was booked for the day (which confuses me as I had also booked?) and then passed me off to another barber, even after I showed him my email confirmation. I left dissatisfied as I felt deprioritized as a client, and ultimately didn't get the experience or haircut I was looking for. A deal breaker for me to not honor booked appointments

Leo is a terrific haircutter. He has cut my hair for many years. I highly recommend him.read more

This place is a New York staple…read more Ilya does a great haircut, as does the woman who comes in on Friday. It's a pretty no-frills experience, but it is also a great price and I love catching up with Ilya. He's got a classic story of immigrant hustle and making his way in a new country. I always love to learn more about his life. The place is super conveniently located for the Canal St. subway and I love that I can just call Ilya and tell him I'm coming. So many shops these days make you sign up for an account and jump through digital hoops just to make an appointment.