Owner and service technicians are great based on past service calls however the office…read moremanager/scheduling contact left much to be desired. They tried to squeeze us in for service (which we appreciated) but were only able to provide a 15 minute heads up and no one was home when they came. After that, the scheduling assistant wished us luck finding a replacement company and ignored our attempt to schedule a formal date/time for a follow up visit.

I had an AC issue come up the day before I was leaving to go out of town. I called Quality First…read moreand they came right out and fixed my issue. So glad I didn't have to worry about coming home to no AC. I will refer Quality First Heating & Air to everyone I know. Awesome guys and do great work.

Thankful to Bobby from Oakes AC. He was able to schedule us for service quickly. When he arrived,…read morehe was friendly and explained his thought process and recommendations as he was servicing the unit. He was also upfront with his pricing. Would definitely recommend and will be using them in the future.

Great service from Bobby at Oakes AC Services. He installed a new AC/Heat pump system in our crawl…read morespace for our main floor. He also recommended a new main trunk line as it had mold in it from a previous moisture problem. He inspected the flexes and determined they were still in good shape. He also installed a UV light for killing bacteria. The whole system was installed quickly and with a new thermostat. All at a competitive price. I would highly recommend calling Bobby if you have any HVAC needs. Quality work, friendly service.

David has been doing my AC and Heat maintenance for several years now. He is reasonable, reliable,…read moreand does quality work. I've recommended him to friends and family knowing he will do a good job for them as well. David gives me the quote before completing any work to make sure I know the amount. Therefore there are no surprise charges at the end. David even sends me a reminder text in the Spring and Fall when my maintenance is due. That way the work gets done before it warms up or cools down for the season.

David has been taking care of our HVAC for a few years and will continue to call him…read more Knowledgeable, efficient, honest and fair. He's done total replacement, major surgery and quick jobs. He just came out with short notice because my upstairs until wasn't working. He found a couple of wires not connected properly outside. Just like that- fixed.

My 3 yr old system had a coolant leak. It was installed by carolina comfort air, who said I needed…read morea coil replacement. And the cost would be about $2300, WITH warranty. Cliff Parrish Heating and Cooling was recommended, and they found the problem to be the seal on coil cap, and cost would actually be about $500. BIG DIFFERENCE!! I highly recommend this company!

We called Cliff with concerns about our heater. He sent two guys out and they quickly assessed that…read morewe needed a new capacitor and replaced it for us. They were professional, friendly, honest and knowledgeable. The whole process didn't take very long and was a good experience. Trust Cliff and his crew to take care of your heating and cooling needs; they're great guys and we would definitely call them again.

When my air conditioning at my house in Cary stopped cooling the house this summer, I actually…read morestarted by calling another company. The other company's estimate came back a little high, so when my friend told me about Triangle Repair Group, I decided to check them out. And I'm so glad I did! I used their website to request an appointment, and their customer service representative, Alex, called me soon after to schedule a technician to see what was going on. The tech, Paul, quickly identified that the issue with my 2.5-ton Rheem package unit was a leaking evaporator coil. He showed me the problem (you could hear it audibly hissing!) and asked if he could follow up that afternoon with a quote to replace the coil. Paul was friendly and helpful and explained things at an appropriate pace. Alex sent me a quote later that day. I was surprised when the cost came back significantly lower than the other company: turns out the part was covered under warranty! I was pretty happy they found that out. Since I had to go out of town, and the HVAC was located entirely outside the house, I asked if I could schedule the repair for while I was gone. Sure enough, Paul was able to get the job done a couple days later. I came back to a comfortably cooled house. Because I'm "that guy," I decided to open up the HVAC to check out Paul's work. A+, super workmanship, clean job! I think and hope we'll be able to get many more years out of this system. I was very pleased with TRG, Paul, and Alex, and I look forward to using them again when I need repairs or a new system... though, obviously, I hope I don't need either anytime soon.

5/10/2023, 7:54 AM Not a scam. But I'm sure it was under the…read morename of the person who hired him 2 months before I bought the house. (Stephanie) When I reached out to him he was extremely rude. As if to say and what do you want me to do!!! I would never recommend this company to anyone. So Lynn I'm sorry that you and the company didn't get it correct!!

We have been using 919 Fix my A/C for years now since we moved into our home. We tried other…read morecompanies and they do not compare to the price, professionalism, efficiency, and knowledge of this company. Miles has been the tech each time we schedule a check-up or repair. He is friendly, respectful, and communicates well. He clearly informs us of his findings, recommendations, and potential costs. Occasionally he even relays the information again (to my husband via phone if he is not present) and answers all of our questions. He is patient as we make a decision and always resolves the issue. We are thankful to have found this company and are appreciative to Miles for all his help these past few years. Overall, we have positive experiences with this company and recommend them to others!

They do NOT do a comprehensive review of your system and then come to you with a list of issues to…read moreaddress with a total cost. What they do is they find one thing. Charge you to fix it. Then, find another and charge you to fix it. Then another and another. Total rip off. My tech did not do the easiest check first. Which was check the coolant level. That is where you should start fist. However, he found capacitors and such to be replaced first. I paid $1,500 to have things fixed only to find I had a failed evaporator coil that should have been noticed from the VERY BEGINNING and wasn't. The tech, Santos, should have seen that I had a failed, rusted evaporater coil, when he installed the fist capacitor. It was obvious that was where the coolant leak would have been. We will get that part later. Be careful doing business with this company. Demand a FULL comprehensive review BEFORE paying for anything. Make them list out EVERY THING they found wrong before making any decision. I was strung along in a desperate situation and taken advantage of. When I asked for a refund I only got $350 back. I understand I had a coolant leak. I was not informed of that until AFTER I spent nearly $700 on two capacitors (that costs about $50 for both parts!). It was very convenient that Santos missed the rusted out evaporator coil when he was working on the FIRST capacitor. When the manager came to my house when I made my first complaint he stated, "Santos was a more junior tech and to chalk this up as a learning experience for Santos." That was an expensive learning experience that I paid for. The manager was Miles. The owner JD was not very helpful. JD accused me of playing "Monday morning quarterback" and also backed out of coming to my house to see what had happened. He had Miles come in his place last minute. I suspect that is because he knew his tech was in the wrong and he chickened out meeting me face to face in my home where I was scammed. Do not do business with this company. They will string you along and take your money. This would be a different story IF, and I mean IF, the tech had done a comprehensive review of my system and came back and said I found the following issues and it will cost $1,500 to fix and the fix may be temporary as there is a leak. What happened was we replaced one capacitor and had to agree to pay for it to move forward. Then another bad capacitor was found and had to agree to pay for that to move forward and THEN the coolant was low and had to pay nearly $500 for that to be replaced and had to agree to that and then had to pay for "Stopleak" to be administered. To add insult to injury the the tech, Santos, then had the balls to ask me to pay $250 for a leak check to find the leak AFTER I just put the coolant in and stop leak in. That seemed like a waste of MORE money since I have now, already, put in the coolant. Total scam. Beware!

Three years ago Andrew sold us an HVAC system with the promise of a service contract that came with…read moreit . Despite numerous attempts to contact Mr Sirman as he is the owner, he just ghosted us . Will not answer the phone or return messages. We never had a cross word. Just disappeared without a reason or explanation. Extremely unprofessional and I wonder if I can file a claim against this company.

I suffered through 2-3 years with an old upstairs hvac unit. Finally I got some estimates and I…read morechoose Arctic Air. I am so glad I did. I got a fair price and they did everything they promised. They even came back by to check and make sure everything was running well. Today I got my electric bill and for July to August this year it was $159....I checked and for the same period last year it was $364!! And last year my upstairs during the day never got under 78-80. What a huge difference the new unit has made. You will not be disappointed in choosing them for a new install or for repairs. Customer service is outstanding - they are knowledgeable, prompt and thorough. Thanks again James, you are the best. M. Frook Glen Laurel

Jesse came to our home this morning for the bi-annual service of all our units (four). He did a…read morefantastic job-extremely thorough, explained what he had done and any issues to be aware of, and left the HVAC area inside the house in perfect condition. I am so happy we contacted Degree Above Heating & AC Repair last year when we needed a major project to be done. Shawn is the best, as is his crew and special kudos to Jesse!!

Shawn & his crew recently replaced both of my HVAC units & let me tell you we are now freezing…read more. which is a great thing considering it's blazing hot outside. Shawn took extra care & time to ensure our setup was on spec & working well. He suggested we go with Goodmans which seemed to provide the best value for the comfort & quality combined. He took care of registration of the warranties & made it all as turn key as possible. Shawn was super informative & patient throughout the process. If you need your air pumping cold & someone great to work with through it all, give him a call. He will surely take care of you!