Literally the worst experience of my life. I've had two bags from this store have a warranty issue…read more The first time, I was given an exchange under warranty. The second time, a woman who identified herself as the manager, Katrina Ford, was rude, dismissive, and disrespectful. She barely looked at the bag before accusing me of putting the hole in the bag myself. When I showed her that it was clearly a stitching issue, she advised that the store doesn't cover that. She told me to call corporate. Not two minutes later she said the store covers stitching issues but not the one I had because I caused it myself. Clearly corporate disagrees as they are giving me a gift card to purchase a new bag, which is what the warranty is. I even told Ms. Ford that, on top of the exchange, I was looking to make an additional purchase. She did not care. She was so rude and hateful and disrespectful that, after I spend my gift card, I will never buy from Michael Kors again. I literally went three doors down and bought two Kate Spade purses. In the words of Vivienne, "Oh you work on commission. Right uh yes big mistake big huge i have to go shopping now.*

I have visited this outlet several times throughout the years when I am in St. Augustine. I have…read morepurchased items several items from here and have been happy with the products. The store is smaller than other Michael Kors outlets I have been to. This store is small so there are many associates to help. Unfortunately, I have felt borderline harassed when shopping here most times. When I have visited this location, I am not usually on a mission to find something; it is more to just browse. I do have to say, the majority of times I visited, I was harassed by staff members. I have been pressured into purchasing accessories or more item and gains a discount, event though I was not in the market to purchase anything other than what I was purchasing. There were a couple of times I felt like cursing an leaving-that is how bad it was. Overall, I do enjoy this location. This store is always clean and very tidy. The products here are always well kept. The discounts are usually very reasonable as well.

My husband and I shopped at Saks in Charleston outlet on Saturday, I have never been so remorseful…read moreabout a purchase the customer service was terrible as well as management. I contacted or spoke with a director I was told to be and explained the transaction that took place and of course he defended the fact. The only good thing I was told by him I could return the purchase. I will see.For me I will never shop at this location again!!! Poor service and I have shopped in better.

Good deal during Black Friday. I got a design long sleeve shirt for less than $10. It is half from…read moremark down price. The price is 50% cut from the clearance price. What a bargain. The are many items is very nice and good for that day. A lot customer take this opportunity to get what they need or want. I am just browsing, I decided not to add items become junk. But the good deal is very intriguing. I saw an MTV bag is a steal after 50% off. Many item on the shelves were purchased during this Black Friday.

I like this GAP outlet specifically due to the lack of crowds. I want to say I visit here every…read moreother time I come to St. Augustine. I am usually on a mission to find something specific when I do shop here. The store is very large and there are clothing options for everyone for all sorts of occasions. I usually start my shopping in the men's section since it is right at the entrance. I have purchased cargo shorts for hubby in the past and he liked them so I look for them. I also look for men's pajama pants for myself because I like them baggy. Unfortunately, I have not found any yet here. I then make my way towards the women's section and start in the back by the clearance section. I usually find at least one item in the clearance area. I then make my way towards the front of the store, browsing through the women's section. In the next aisle, it is athletic and logo clothing. I walk through but rarely buy anything in this section because why would I pay for clothing to advertise their logo?!? This location has never been seriously busy. With that being said, I rarely have waited on line to pay. There is always at least one employee behind the registers and they are completing some kind of task while they wait for a customer to come up and check out. From my experiences, they are not most bubbly people but that is fine. The prices are reasonable but I have noticed the outlet jeans fit completely different than the regular store ones so I no longer purchase them. I do love their pajama pants but they do not have them in stock all the time.

Just another GAP store. The prices at the outlet are not much of a difference. Staff was fine…read more They are limiting the number of people due to COVID but we hit it when the line was empty. Not much of anything I want.

Krystal gave me amazing service. She helped me with two great fitting bras and showed me specials…read more I will return! I wish I was closer two section amazing great of sales associates.

This has both full price and outlet priced items in the store. Many other discounts are offered…read moretypically to their sale racks. There are a variety of sale racks and they are well organized by size. This is helpful if you are like me and just going to browse the sales on a quick trip. The staff were knowledgeable and helpful.

Rude staff and incorrect sales signs. As you can see in the photo it says 40% off entire store. Hey…read moreat checkout I was told certain items were excluded. After asking why so, he said the sign up front has a disclaimer. Very short and rude. After paying full price on those items, I walked to the front and the front sign had no disclaimer, nor did the manager care. He said, "oh normally the do have disclaimers." Very scheme and rudely staffed store.

This is one of my favorite UA factory store when I am in FL. This place is clean, great customer…read moreservice, and has pretty good selections. This UA factory store is smaller when compared with the UA in Daytona or one in Orlando but it does the job.

Val was very knowledgeable and provided excellent service. She knew right where to find the items…read morethat I needed and even ordered one item for me. Val made sure that I got the best deal and used my online points to assist. Thank you.

Absolutely fantastic experience here!…read more My boyfriend needed suits last minute for a new job so we came in. The staff was amazing and had saint-like patience as he tried on half the store. They made thoughtful recommendations, and even went above and beyond to find a jacket he liked at another location since this location didn't have it in stock. I already left a comment card for for the management, but I just want to say again how fabulous Nick and Nicole were during the whole experience. Seriously, buy them a coffee or something. :)

Emily was the best! Helped me choose a somewhat tailored & trendy dress for an upcoming event…read more Fun shopping experience! Lots of free parking & easy access off I-95!

This is definitely the best Torrid I have been to. They…read morehave a HUGE selection of clothing, jewelry and clearance items. The customer service is excellent! I was greeted as soon as I walked through the door and was offered help. All the ladies are very friendly and make it a fun experience. I will definitely be back!

I absolutely love this store. They always hae a great inventory of petites. The ladies are always…read moreso pleasant and helpful.

Nice store for ladies clothes but today I totally got ignored by the staff...will go else where.read more