They hit me with a "please give us one minute we are changing shifts" the proceeded to make me wait…read more20 minutes for the same person to take my order anyways. but honestly after looking at the reviews I see that people get good customer service so it makes me think they are just a little ignorant cause I'm getting consistent bad service every time I go there. And I'm not expecting much considering it's a church's either lol, like the food is worth the wait sadly, and biscuits are always hitting too.

Of ALL the chicken places... Popeyes, The Colonel, Bojsngles, Church's is absolutely T H E BEST!!!!…read more But place is NOT clean, and Roach infested! Shame, because the chicken is so good!! People very nice also!

I thought this was a Bojangles, it use to be. I was really looking forward to their dirty rice…read more We ordered anyway since we didn't want to wait any longer to eat. They are connected to a fairly busy convenience store. The appearance was pleasing and everything looked clean. They were out of spicy chicken and would have to wait longer than I was willing to wait. I wasn't happy but they did have Texas Pete packets so went with that. We got chicken, mashed potatoes & gravy, and coleslaw. The chicken and coleslaw were excellent. The mashed potatoes and gravy were good. In the end we were very satisfied.

The food took a long time before being ready. When we did get the food it was disappointing the…read morechicken was ok the Mac and cheese was mush, the potatoes and biscuits were blan and they forgot my husband's apple pie

Phew they're spicy legs and thighs are much better than anyone else. And trust me, a fatback such…read moreas myself knows ALL the spots

I currently work at this location and when I say one of the top 10 most unprofessional, rude…read moreestablishments ever! The managers treat us like sh*t. It's employees who have been here for over a year and still make $12 a hour. The GM "Alicia" doesn't do her job and acts like a child. Kids working while she is outside taking a vape break. "Ms. Jessica" mind you she is the District manager, yells at kids for a living. She is so rude and it's it's sad. The manager name "Madeline" treats is so bi-polar and have attitude problems it's sick. While working here it has been roaches, ants, spiders, and once even a rat in the back. The prep "Pat" doesn't wear gloves when making food. It's so disgusting. They need to shut this location down

The food seems appealing but at the same time the coloration of the chicken is definetly…read morequestionable. I have no idea why it looks like that. I did fail to take a picture. The service was alright, they took the time to make sure it was done right. The ambiance is alright as well. The chicken was okay, I don't know if it was 10/10 but I don't know anyplace that has pale looking chicken.

This used to be my childhood go to spot. This location I don't frequent as much. When I got it…read morerecently, it was kinda dry. You honestly have to time it right and where they freshly make it for it to be really good. Honey biscuits buss tho. Ambiance and service were typical.

To my update I added a star for one reason only and that was the customer service through the drive…read morethru. She was polite and diligent (two things I've never received at this location). I just had a taste for some chicken and because I was so hungry I took a right instead of a left and grabbed a two piece. I went to pull off after I received my food but I forgot to ask for hot sauce, "ma'am can I have some...." "it's already in the bag!" Perfecto!! Any place that serves fried fish/chicken should include hot sauce in the bag just like they do napkins. My chicken was old, the top was crispy from being in the warmer too long and the bottom was mushy. But again, I never come here and their food isn't the only reason why. The jalapeño cheese bombers will always call my name though, they're delish!

I don't come here very often. So here's what happened: one Friday night I received coupons in the…read moremail, so I get in my truck and head on over to Churches Chicken-licking my chips the whole way over there. Guess what?! The coupon was not valid until a few days away! The lady at the window let me keep my coupon for a letter date, but gave me the deal anyways! Wow! What great customer service with a smile and a genuine heart. I could barely drive because it smelled so darn good! The meal was very delicious. The only thing I don't like is their parking situation and the drive through is very tight. I have to back up heading out around the curve, so I don't hit the curb. The rest is great!

I placed a mobile order and was told it has to be picked up inside when I went through the drive…read morethru which was no issue. One issue was they had the car pull up right past the window blocking me from pulling out due to all of the semis parked in that area. The restaurant should have designated parking spots for customers that are waiting on their orders. The second issue was even though I placed my mobile order 30 mins in advance I still had to wait for a lengthy period of time because of the orders being made for the people who ordered inside way after me. The third issue is the customer service was nonexistent. The fourth issue is the extra side I ordered was left out of the bag and I discovered this after I had already left. The food tasted fine. The biscuits are the best food item the restaurant has.

chicken tenders were severely cold, not much items in stock. barely any drinks available, the…read morecustomer service is not geat and the ambience isn't either. needs to solidify their environment to make this place better, took about 36 minutes for food to come out *vague customer service, and employee treatment. needs a deep clean + needs some more work and improvement*

Had outstanding food and customer service tonight! Made sure…read moreeverything was hot fresh and delicious! It was close to closing time but the workers made sure everything was fresh and hot!

Extremely slow drive through service, more than an hour. Out of main items I wanted, no Mac n…read morecheese, no okra, no Cajun rice n no jalapeños! Manager specifically acted highly uninterested and ABSOLUTELY NONCARING OR UNAPOLOGETIC! I will not be back for a very loooooonnnngggg time if ever! Most disappointing/unsatisfactory restaurant experience I've had in recent memory!

Ok. I didn't know exactly what to expect but I knew I had to try the chicken livers. The were…read morelightly battered and not dried out at all. My only complaint is that there were too many to eat! The cole slaw may be the best I've ever had...it was somewhat sweet but also mustardy. Unusual but amazing. The banana pudding is good but short on bananas. I'd try it again if in the area.

The food was amazing and the atmosphere were mad at me of being at a church luncheon.read more

I'll come here every now and then when I see a deal posted on the window. The drive-thru is mostly…read morequick. Never really had an issue there. I've only ordered the chicken and sometimes the biscuit. The chicken is HEAVILY battered. I mean it's basically half chicken half flour. Super greasy too. I'll get a craving to try this place and then regret it after finishing my meal.

Went to Church's Chicken on Normandy tonight tried to use the app and it would not let me went to…read morethe window to put in order was told that ordering from the window was going to mess up her time and she did not take my order and I had to come all the way back in line so I can tell you this is my second time with a with a mess up with Church's Chicken on Normandy I would not recommend anybody anybody coming to this Church's Chicken on Normandy. What can be improved at this location on Normandy is better customer service.

I love the unique names and descriptions on the menu. Service is always great! I have visited a…read morecouple of their locations and I am never disappointed!

I really had high hopes for this place cause I heard nothing but good thing but for $26 I feel like…read moreit was not worth it. I had the fried garlic shrimp I wish it was seasoned better with a sauce on top. I also wanted to try the Duval ribs but they were overcooked and hard to chew. I like my ribs, melting in my mouth & fall off the bone. Cashier was super sweet, but the food was cooked to order so I did take a while.