We visited today for my Son's first haircut and had Anh (Anna not sure about the spelling). She was exceptional! She was extremely professional and patient. Very good with talking with the kids and helped guide us through the whole process. We would absolutely recommend her and will be back! Thank you Anh for making this experience wonderful! read more

Cartoon Cuts - First haircut! - Kids Hair Salons Near Me - Springfield, Virginia

Hello, I am addressing to the manager or owner of this place. I've taken my son since baby and I've booked him with the lady Ella but I took my son to the hair shop and sadly she wasn't there. So I took my son for a haircut and a lady who name is Cookie. Cut my son hair. Her service was disastrous. She cut my son's eyebrow. My son screamed and cried because she cut his eyebrow with the hair clipper. I asked her why she did that and she had the nerve to deny it to my face saying that she hadn't done it. I asked to speak to the manager and she told me that they didn't have a manager. Please I ask all of the parents to not book your kids with that lady. read more

Cartoon Cuts - Kids Hair Salons Near Me - Springfield, Virginia

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DO NOT GO HERE!!! We took both our kids to an appointment with "Cookie" and it is by far the worst haircuts I have ever experienced!! Cookie literally just grabbed my daughter's hair by the fistful and cut blunt, uneven chunks. She didn't bother to separate sections and only wet half of her hair. We asked for two inches, she took off SIX INCHES. Next, my son was very nervous and crying. This lady started using her BARE HANDS to wipe his tears and nose. It was pretty obvious she doesn't understand basic clipper settings. Both my kids came out with insanely uneven hair, blunt layers, and crying from the experience. Cookie clearly has absolutely no training in cosmetology. There is no way she has a certified license to cut hair. Shame on Managers for allowing this person to cut hair!! We will be following up with their corporate office. read more

Cartoon Cuts - My daughter's uneven hair after the cut. - Kids Hair Salons Near Me - Springfield, Virginia

Ella did an an amazing job with my 5 year old's haircut! Very nice and patient My son is usually very squirmish but she made him feel comfortable enough that he barely moved. The tv also helped to distract him too. read more

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We've been to this location a few times in the past and had a great experience, but unfortunately our normal hairdresser moved away. Our son has autism and hates getting his haircut. His previous hairdresser understood and was very sensitive to his needs. We had several successful cuts with her so we were willing to take a chance on someone new. When we arrived today, we walked in and Chiung greeted us and immediately said she was available. When I initially explained that my son has to sit on my lap, Chiung seemed really put off by this and rolled her eyes. I had a bad feeling, but tried to stay positive. I proceeded to explain that he's really scared of the clippers and we usually just cut his hair with scissors. She argued with us a little, but I continued to insist we use the scissors and try the clippers later if he was okay. Because she kept pushing back, I finally explained that he has autism and sensory needs. Despite our request, she took the clippers out which (unsurprisingly) upset my son. When she realized she really wasn't going to be able to cut his hair the way she wanted to, she switched to scissors, but it was too late. My son was just too upset to sit still. She was able to unevenly cut his bangs before she gave up and said she wouldn't charge us. She seemed pretty eager to move onto the next child waiting. When that child didn't want to get his haircut either, she proceeded to complain that all of her kids that day didn't want their haircuts. As a mom of a child with autism, I would really appreciate a hairdresser who is sensitive to his needs. Unfortunately we won't be returning to this location again. read more

Worst hair cut ever. My adorable 3 year old son has the worst haircut from here. Do not recommend.

This store messed up my son hair. Very disappointed with their morals and ethics. I called ahead to make a appointment or see if we can walk in. We requested Ella, but the moved us to cookie. NHi moved us to cookies booth when we specifically asked for Ella. Cookie was to ignorant to listen to our request of a light trim. Cookie went straight for the 8 guard and proceeded to tell us "Only near the ear" but proceeded to buzz of our son hair. And when we compliment they gave us a smart ass answer. Very low morale and ethics and no respect. Very low in communication very little English or Spanish. Very bad customer service and employees. Everything about this store is messed up, needs more employees training and certifications to cut hair. Not recommending cookie or NHi . read more

Amazing experience! Vinh did great job with doing a haircut of our 2 years old son. Very attentive to the details and comments. I would be back to her! read more

Cartoon Cuts - 2 years-old hair cut - Kids Hair Salons Near Me - Springfield, Virginia

Took my 3y/o daughter there to get a bob cut and bank trim. The bang trim was so bad, uneven, and choppy. I thought he wasn't done, until he said it's actually done. I had to point to him the part that's obviously uneven. He tried to fix it, but it was still choppy. I just want to leave, so we paid and (still) tip, and left. Did he even know how to give a haircut? Will never come back here. read more

We tried this store a few years ago, when we moved to the area, and were disappointed given that my son ended up with an uneven haircut with patches all over. We decided to give this location another try and are baffled at the experience we just had. I made an appointment for my son for 11 AM with Bang and when we arrived we were asked to wait a few minutes. Then a stylist called us up and when I mentioned that we had made our appointment with Bang (the only reason I knew the stylist wasn't Bang was from the picture I saw when I made the appointment), the stylist told us that Bang was on vacation and I needed to come back in 2 weeks if we wanted a haircut from Bang. When I pointed out that Bang was standing right behind the stylist, Bang approached me said "oh I just came in, can she just take you?". I don't understand why they decided to lie to us and tried to deceive us. What a incredibly dumb thing to do. Suffice to say we left and will NEVER come back to this or any of their other locations. I wish you luck, if you decide to let these buffoons cut your child's hair.. read more

I made a reservation online, which is an easy process and gives you a range of times. It is near the Macys, but I came in the main door next to some beer restaurant. It's down the stairs or escalator (I didn't see an elevator). The place isn't large. There's probably 8 stations. The staff was prepared with a booster seat, but saw that my child was freaking out (which he tends to do anytime when I try to cut his hair). They had him sit on my lap, so I could hold him and put on a cartoon (something with dogs). They tried to give him a lollipop, but nothing was really working. He freaked out the whole time (nothing to do with them, just the experience). She was really good on cutting his hair as he was twisting his head. Honestly, not really sure how she was able to cut his hair so strait. She did a great job with such a fussy toddler. read more

Was really looking forward to getting my 5yr old daughter a nice haircut for her first day of school. I went online to their website to book an appointment, but upon arriving to this location I was told they don't accept them on the weekend despite their website offering the ability to do so. I was told it was an hour wait and I declined. It's nearly 2020 and if this company can't get their online booking system down, I'd have to wonder what else they have troubles doing as a business... read more

Polite staff. Very good at fades. Not good at listening. Told them only a fade for my son and nothing cut off top cause we're growing it out. The guy finished the fade (again, really good fade) and asked how low on top. I repeated that I didn't want him to cut anything off the top. He said ok, and proceed to start clipping the hair on the front top right side of my son's head with a one guard. I yelled at him to stop and asked what he was doing. He said he'd even it out. My kid looks like a lob sided cone head now. Guy started patting me on the back and had the nerve to say he'd remember not to touch the hair on top next time. Lord help me. All for 20+ bucks. First and last time going there. Anyone know a better place for kids hair cuts? read more

We took our 10 year old to get a haircut and unfortunately Mr lee was not there. Mr lee or the manager are the only people I would trust in this place. Unfortunately the only person available was the old Asian woman ( station back wall on the left side). There is other reviews mentioning how rude she is well it's true. She started his hair cut and I told her is she could cut a little shorter. She had just started the haircut she got mad and said it was not posible to cut it that way. I told her Mr lee always cuts it that way. She took the cover off my son and told us to come back when he is there. She was kicking us out with my sons hair half cut. The manager had to step in. read more

Cartoon Cuts - This is the rude woman. Stay away from her unless you want to be told to leave - Kids Hair Salons Near Me - Springfield, Virginia

I am not sure if we got a new person, in which case she should have been supervised, but the ruined my kids haircut (one side higher than the other and failed to fade it. On top of that, the two ladies had a horrible and combative attitude. This happened late 7: 50ish PM) today Wednesday 17th. My honest recommendation is to find a different place, STAY AWAY from the one in Springfield Mall. read more

Cartoon Cuts - Kids Hair Salons Near Me - Springfield, Virginia

My 2 year old son had a wonderful experience here today. He was a little bit uneasy at first. But then he watched paw patrol and calmed down. The stylist was very patient and paid great attention to details. She knows exactly how to deal with the straight and coarse hair and cut my son's hair accordingly. This is by far the best haircut my son had. read more

There was a wait, which was reasonable because I didn't call to make an appointment first. Cuts are high in price, but it's convenient for a kid's cut. Everyone was friendly and attentive. Just wish they had more people to cut hair. I'm giving a 5 because the ladies there did the best they could with the help and time they had, on top of the high demand for their skills and services. read more

I wouldn't give this place one star, if it were an option. Walk-ins are not welcome, despite their site. I took my 15 month old for a haircut at the Springfield Mall location. There were no other customers there when we arrived. The chairs were all empty accept for one lady on her phone. The front desk was also empty. I asked for a haircut and she said it will be a 30 minute wait?? I looked around and mentioned that there no other customers and she said "30 minute wait". This is ridiculous. Do not post that "walk-ins" are welcome if they aren't. Terrible service. read more

We've been going there maybe 5 years...patient, caring, professional with everyone. Good TV for the kids. Love the design of the place too. read more

We came in and were seen right away, that's good, but despite being the only ones there, the stylist spent maybe 3 minutes on my daughter's hair. Her hair was pretty tangled from a day of playing and she just spritzed it with detangling spray and attacked it, not going bottom to top or bracing the hair by holding it. And when my daughter obviously cried about her hair being pulled, she just said "oh, she has a soft scalp." I asked for a straight trim and her hair turned out extremely uneven, not just top to bottom but left to right. read more

Cartoon Cuts - Really bad haircut - Kids Hair Salons Near Me - Springfield, Virginia

Great place for kids. Had to wait for service but the previous cut went quickly. Very friendly hair stylist and my baby looks so cute! I recommend it if your baby is skittish and you want to make sure someone very familiarize with kids cuts their hair. read more

Wanted to trim my daughters CURLY hair, she was so excited up until they said they couldn't cut it because it "too" curly. Her hair isnt too tight of curls, it is considered to be between 3A & 3B. My thing is how are you a kid friendly hair salon that is not able to cut all types of hair? How do you call yourself a HAIR STYLIST if you cannot diverse your practice to the different ethnicities with different hair textures? I do not recommend this place at all. Seems like all they can do is straight hair. Don't waste your time here. read more

UPDATE: I went again for some reason had had a similar experience. The haircut my son got was not good, the lady missed hairs in certain areas and my sons neckline is definitely not straight, therefore we will not be going back. Also, just to note the manager said they would reach out after my poor first experience, but no response from her. Overall, not well run. Won't be making the mistake of going back again! read more

Mr. Le is the best there is! I never leave disappointed! My son is comfortable around him and actually likes him which is a big deal for me! He is so great to my son! Thank you for the amazing service Mr.Le!! read more

It was my daughter's first haircut. Kim did really a great job! It was so hard because my daughter is crying and she won't hold still. She really helped us a LOT. I highly recommend her! Plus they give military discount. read more

Barbara cut my little girl's hair on 1/23/2020 and did a great job! Everything in the salon was clean and organized. The TV and toys at the station helped keep her calm. Barbara was very kind, helpful, and patient. We will definitely be back! read more

Always a good experience. Worth the 45 mins drive to have our (very) little one treated so well and leave with a fresh cut!

I've taken my almost 2 yr old son here 3 times now. First two times were decent cuts. Hard to work with a child that is crying and won't hold still. Saw Bich the latest time and she did an awesome job. Helped that my son wasn't crying and held still. I'm pleased. read more

Horrible experience! My 16mos old cried the whole time while she is getting her haircut and the lady doesn't seem to care at all! Also, I had to clean up all the excess hair and she did not took her time so my daughter's hair is a mess! For 19.99 this was a rip off! read more

Cartoon Cuts - Do yourself a favor, please do not go here or you'll waste your time and money! - Kids Hair Salons Near Me - Springfield, Virginia

I have taken my son here a bunch of times and have received quality hair cuts. Today he had Barbara and she did a nice job on his hair cut. They also give military discount as well, which is nice. read more

I would give one and a half but I'm being nice. We took the kids here thinking it was going to be kid friendly (the hair stylist is not at all!). The attitude and acting annoyed to have customers is insane. She didn't even smile once. The kids are 8 so peppa the pig is a little young for them and when it ended she just let the title page keep going. They didn't offer to wash the kids hair. The cut was definitely only mediocre at best (still some dry split ends and not even enough). We would never come back here. read more

Horrible experience...one barber was in training from the more "experienced" barber. She couldn't cut our boys hair and started on another customer. The entire time she was cutting hair she was asking for help from our barber (the more "experienced barber"). The more experienced barber could not cut a fade and did not line up my son's haircut. My husband and I had to tell her several times to blend it in. Ultimately we left and skipped getting the other son's hair cut. read more

Cut by Princess & Sophia. Totally uneven ALL over, even the front where it's very VERY obvious. Can't even it out or they'd both have bangs like Lloyd Christmas from Dumb & Dumber. I could've done better at home with my fingernail scissors. Won't ever be back. I'll go back to driving 40 minutes to the Fairfax location to see Munaza who is awesome. read more

Cartoon Cuts - Hacked short bangs. Can't unhack them. - Kids Hair Salons Near Me - Springfield, Virginia

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I want to give this place less stars because of the wait, unfriendly service, and outrageous price for a kids haircut. However, the haircut turned out well, the wife was happy so all is well. With a tip it costs more than my haircut which is ridiculous. The place was messy and crazy, which is typical of most kid places. They had cartoons and toys for the kids which worked well for distractions. They give you a little locket of their hair for the first one that apparently moms like to keep. Overall it was very quick, almost too quick. The end result was good, as my daughter doesn't have much hair. They had a sink for washing hair that I noticed but wasn't offered. I even had to wipe the hair off of her face, which was everywhere. Not a great experience but the end result was what we wanted (except for the hit to the wallet) so I can't complain. read more

I came in for my 3 year old daughter's haircut as a walk in and they took us right away. Our case was especially difficult - my daughter had a massive knot in her hair that I couldn't get out after using half a bottle of detangler and brushing, unfortunately pulling some of her hair out. I was expecting Princess (her hair stylist) to just cut the knot out and then cut her hair but she was very patient, knew exactly what to do, and took the knot out before cutting her hair, allowing the length to still be a bit longer. First time I've ever seen my daughter get her hair brushed without whining, crying, or complaining once! Princess truly is a miracle worker and we will definitely come back. read more

After waiting for 40 minutes for a haircut we were told the hair stylist can't cut a simple bob haircut. There's a poster on the wall with 4 little girls hairstyles, we asked for the "Olivia" and were told we would have to wait even longer for the short hair stylist to become available. It's Saturday and there are only 2 stylists, one of which only does long hair!! The stylist is essentially useless as most every child has shorter hair. read more

I have taken my daughter for a trim at the Fair Oaks location so I called to make an appointment for my son's first haircut but was informed they do walk-ins only. They open at 10am so we just got to the mall a little early and played in the children's area until they opened. First ones there! But be forewarned, by the time we left around 10:30am, it was PACKED and there was a long line of rambunctious kids and frustrated parents. Adrian was our haircutter and I showed him a couple pictures I wanted for my son's haircut, which I was being optimistic about since he has very thin hair and a high hairline. But he worked with it, did the best he could, was friendly to me and my son, and did a pretty good job. Afterwards you get a "baby's first haircut" certificate for your baby book and a few locks of baby's hair. Very cute touch. The haircut came to $23 with tip, which I guess is on the steep side, but for a first haircut I think its about the experience. My daughter is due for her first major haircut in a couple months and I would like to come here to keep her still in her chair while watching cartoons and make sure it's a good haircut. read more

They did a great job with my daughter's first hair cut! She watched some Paw Patrol while they cut her hair, and the stylist saved a few locks for me in a baggie. It was a very cheerful experience for my toddler, especially when she got a lollipop at the end! Highly recommended. read more

We have been here twice now. We came July 2017 (baby's first haircut) and March 2018. We had Bich (older asian woman) and she was AMAZING! My son's first time, he wasn't fussy and watched tv the entire time, Bich was great and fast and his haircut turned out better than we had hoped. We tried to come on a weekend for his next haircut and this place is a zoo on the weekend!! We decided to come back during a week night since the wait was about 45 minutes the weekend we tried to go on and we were on a schedule. We came back on a Tuesday night and was glad to see Bich again and the place not crowded. Sadly, this time our son was a nightmare, he screamed and cried the entire time and I cannot thank Bich enough for being so accommodating! She helped us to distract him and again, was super fast and his haircut looked fantastic! People don't give the workers here enough credit, they have to deal with ridiculous children all day, give them a freakin' break! I would come back here in a heartbeat to get my son's haircut again and ask for Bich. Thank you Bich for being so wonderful and making our experiences at Cartoon Cuts fabulous! read more

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This place is a little on the pricey side for a haircut but the service is great and so it the atmosphere. My three year old hates having his hair cut but at least here there were ways for us to distract him from seeing the clippers. From age 3 to 10 this is a great place just for kids. They have cartoons playing on all the seats and the kids favorite shows are always on. This place is specifically designed for kids and parents so their are no lines. The only minus is the price. $20 for a kids cut is a little high especially if a wash is not included. As for the barbers, they were all nice and friendly with the kids. I my kid was crying like crazy but the barber (Elizabeth) powered through it like a champ and didn't slow down. They have plenty of toys and candy for the kids and hair products that you can buy that are designed kids hair. I would highly recommend it to all parents and I would highly recommend that the shop lower their prices to a more reasonable price and maybe they would get more traffic. read more

Cartoon Cuts - Setup and ready to cut. - Kids Hair Salons Near Me - Springfield, Virginia

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