Very competent and caring service and sales. They never try to sell you what you don't need. They…read moregladly fix small problems or kinks in your current system and have you on your merry way at no charge or a nominal charge instead of trying to persuade you to replace it. What you do buy from them is top notch and they stand behind it. Mr. John and his son run a tight ship. I have dealt with them for nearly a decade and they get 5 gold stars in my book.

I spent approximately $1,000 at this shop for a new radio, four speakers, a backup camera and…read moreinstallation, and unfortunately I left with a serious concern that other customers should be aware of. Before leaving home, I placed a small box containing my 360-degree vehicle security camera, its power equipment, accessories and instructions on the front seat of my Ford Explorer. I specifically brought it because I originally intended to ask the shop to install it along with the stereo. Once I learned what the radio and speaker installation was going to cost, I decided I couldn't afford any additional work, so I never asked them to install the security camera. My Explorer remained with the shop for approximately five to six hours while the work was performed. Afterward, I discovered that the box containing the camera and all of its accessories was missing from the vehicle. I searched the Explorer thoroughly--under the seats, throughout the passenger compartment and in the cargo area. I also checked at home to eliminate the possibility that I had somehow left it behind. I did not. I want to be very clear: I did not personally witness an employee take it, so I cannot accuse a specific individual of stealing it. What I can say is that the box was in my vehicle when I brought it to the shop, the vehicle was in their possession while several hours of work were performed, and when I got it back, the box was gone. I contacted the manager and explained exactly what happened. After spending roughly $1,000 with a business, I should not have to wonder what happened to personal property that was inside my vehicle. My advice to anyone bringing a vehicle here is simple: remove anything of value before handing over your keys and inventory what is in the vehicle. The installation is one issue. Trust is another. Once something disappears from a customer's vehicle while it is being serviced, that trust becomes very difficult to restore.

I paid the owner, Luis, of "Pro Auto Sound of Miami", nearly $2,728.34 (including tax) to enhance…read morethe sound quality of my vehicle's existing 16 speaker, 1050 watts sound system. Prior to trusting the business, Pro Auto Sound of Miami, with my new vehicle, I spent several days researching custom car audio businesses and the business, Pro Auto Sound of Miami, appeared to have the most reviews with the highest ratings. Please note that I was convinced that I needed a reputable business to enhance the existing sound system on my vehicle. I was prepared to pay more money for this enhancement because my vehicle already had a default premium sound system. The result of paying his business, "Pro Auto Sound of Miami", to enhance my vehicle's existing sound system was the following: · Luis pocketed $2,728.34 of my hard-earned money by degrading my existing sound system that he was supposed to enhance · The enhancement solution that Luis sold me lacks the mid bass of my original factory system · The factory 6 1/2 speakers underneath the two front seats are no longer functioning · There exists significant signal noise in the vehicle when the volume is set between zero to 25% of total volume. A video of this issue can be found at: https://youtu.be/_2_S-pVHFgE · The original factory speakers were never returned to me after the service · I repeatedly brought my vehicle back to Luis to correct the degradation in sound quality that resulted from his service Car audio installer reactions to my modified sound system can be observed from the following links: · https://www.youtube.com/watch?v=oLVbWRtnFBE · https://www.youtube.com/watch?v=48Ts4jJWcKU · https://youtu.be/FLPIgO3dlB0 ** Research ** After researching car audio businesses, and being convinced that Luis's business, Pro Auto Sound of Miami, was a reputable business, I drove to their location and discussed the work that I needed done. Luis told me that his shop wouldn't be available to examine my vehicle for the install for another week, due to the number of customers that they already queued for servicing. Again, I was convinced that this shop was reputable if their business had to put me on a waiting list just to examine my vehicle. Luis then showed me his garage and demoed a sound system of one of the cars that his shop had recently installed a sound system for. The sound system sounded amazing. I scheduled a drop-off of my vehicle for a week later. ** First Contact (12/2) ** I visited Luis' shop on 12/2/2021. I discussed with him the details of the sound quality enhancement that I needed. He convinced me that the service would be complicated due to my vehicle's preexisting infotainment system and surround sound layout. He also stated that his shop focuses on craftsmanship and that they would require more time to enhance the sound quality for my vehicle. I was instructed to drop-off my vehicle the following Tuesday for them to enhance the sound quality of it. Emailed Requirements (12/3) On 12/3/2021, I emailed Luis the requirements for the enhancement of my vehicle's sound system. ** Drop-off (12/7) ** On 12/7/21, I revised my installation requirements before dropping off my vehicle. I then dropped off my vehicle on 12/7/2021 for the sound quality enhancement. Luis called me later that day and advised me that my vehicle was unique and that all aftermarket door speaker options would require custom mounting. He then quoted me nearly $2,700 (including tax) over the phone for the effort he would require for enhancing the sound quality on my new vehicle. ** Business Quote ** During the call that I had with Luis, I requested that he email me a detailed quote so that I can examine the expenses of the work he described. He sighed and said that he could provide a detailed description of the work, but that his workers were waiting to begin work on my vehicle and that he would be losing money if I did not provide him an answer immediately. I told him that I needed to see a detailed quote in writing before I could give him my business. He later text messaged me a grainy photo of a laptop with what appeared to be a business quote on the screen that was pixelated and difficult to decipher. I told him that I received his quote but was unable to read the details due to the pixelated image. He again, voiced his concern about needing an answer from me, regardless of the grainy image that he sent, because he would be losing a large amount of money per hour due to his workers waiting to work on my vehicle. ** Pickup (12/10) ** I brought my family to Luis' shop in the evening to pick up my vehicle on 12/10/21. The invoice was originally $2,696.24 when Luis requested me to pay him a $2000 deposit before the sound quality enhancement was completed. Luis then told me that he forgot to bill me for some additional materials that his technicians used. _NO MORE SPACE_LEFT_ Full Review: https://bizmonger.wordpress.com/2021/12/21/review-pro-auto-sound-of-miami/

Owner Luis aka Asukiki is the best!!! Came here to add a sound system for my jetski. The job they…read moredid exceeded my expectations and more! I have (2) 8" DS18 speakers, very classy installation. Fits with the cover of my ski and they are placed perfectly. These things are loud! No Mickey Mouse stuff done here! I am a beyond happy as a customer. Luis provided with the full customer experience, can't possibly ask for more. Absolute pleasure shopping here. Excellent product and customer service!

super efficient, friendly & great job overall. worth the wait. have brought two of my cars here.read more

Manny, i believe the owner was experienced, highly professional and when all was said snd done…read morecombed through my issues snd determined it was my iPhone not my car so he spent an hour on my car , showed me it was all functioning well snd said "NO CHARGE". I found them honest and the staff highly experienced!!!!!!

Mohammad was very helpful, his team installed a double din stereo with backup camera in my wife's…read moreolder Toyota Camry. It was a very nice upgrade.. The car is kind of old iand the panel around the stereo was very brittle and it cracked while they were removing it no fault of theirs. But Mohammad was kind enough to replaced it free with a new panel. That's great Service. I highly recommend. them . Peter

I have been working with Basic Sound, in why way or another, since the 90's and wouldn't go…read moreanywhere else. Their technicians are incredibly trained, and have incredible attention to detail. Ask for Moe, he is the owner and is always there to greet you with a smile.

BEWARE OF THIS PLACE!!! I took my moms car here for an oil change they tried to up charge me to…read morereplace certain things in the car I declined. I was in and out in 10 minutes on my way home the car started to flash warning signals on the dashboard and turned off in the middle of the road, when the mechanic took a look at the signals it lead him to a pipe where a piece of plastic was placed that he said could of only be placed by someone. Once he removed the piece plastic the car worked like if nothing happened. He said they do this so that you can return to get more money out of you and try to fix it. It was so dangerous the way my car just stopped if it was on the highway I probably would of gotten into a car accident! This place is shady. Ofc there's no way to prove someone did this that's why I didn't pursue legal actions. But I will definitely never come here ever again. And everyone should be aware!

This carwash service is fast and reliable. The prices are a little high compared to other quick…read moreservice stations in the area. My two experiences have been ok. During the first visit, I was impressed with the service. The guys were attentive and tried hard to earn their tip. Fast service shiny results. There were little spots here and there, but no big deal. The second time around, the service was as good and fast. So fast that the wheels were not even touched. They were dirty and filthy. I brought it to one of the guys, and he took care of it. He apologized and said it won't happen again. I normally don't complain for small things but I feel that a $26 carwash for an SUV should be done without me pointing anything out.

Found all audio equipment I needed that I could not find. They also know their stuff. Excellent…read morequality and value.

Michael and the team are some of the most hardworking good hearted men in the trade! dropped my car…read moreoff and felt welcomed in from the moment I walked in to when I picked the car up and left! very valuable shop! I got a new head unit and the new one is absolutely awesome!!

Excelente servicio, personal super profesional, muy humanos. Extraordinario trabajo, calidad y…read moreproductos. El mejor lugar que he encontrado para hacer negocio. 5 ESTRELLAS! Kervin tremendo ser humano. Congratulations! God bless you!

Did not keep their appointment. Tried to blame customer for their inactions. It's definitely not…read moredependable. Plus, they've been paid for the work in advance and can't get it done. The first excuse was lack of technicians, then shifted the blame to the customer. They have a lot of excuses but no reliability. If they can't keep appointments, how dependable are they for their work or warranties, apparently zero work ethics... Try U-Haul or someplace that actually shows up and completes the job they have been paid for.

These guys are the ultimate pros. Ronald and his team did a clean job hooking up my sound. Came to…read morethem with a problem left them a happy man.

My Mach-E was delivered missing a few options, supposedly due to the chip shortage. Most important…read moremissing item was a power lift gate. I solved that problem by buying an aftermarket one. I visited and called a few shops and they were all scared to take on the installation. One of the shop managers told me to try Florida Sound & Protection as they would have the know how to install the power lift gate. Sure enough! Even though they had never installed a power lift gate before, Ronald and his crew were not intimated by it. A few hours later, the lift gate is operating and works better than factory! I read the installation instructions, so I know it was a complicated task. I definitely recommend this shop.