Kaleb from 1-Tom-Plumber was absolutely fantastic. He was extremely knowledgeable and quickly…read morediagnosed that our water hammering issue was being caused by water pressure that was set far too low. He took the time to clearly explain what was happening and patiently answered all of our questions, which we really appreciated. It's clear he genuinely cares about helping customers understand the problem and the solution. If we ever have plumbing issues in the future, we will definitely be calling 1-Tom-Plumber again and asking specifically for Kaleb. Highly recommend!

They have an amazing and efficient staff that answered the phone and got someone to go back to us…read morewithin a few minutes. I also had an email from Tom that explained what they couldn't couldn't do for us. Very kind.

Overcharged and Taken Advantage Of…read more I recently called this company because my furnace wouldn't ignite. I suspected it was a simple fix, but didn't want to risk trying it myself. The technician arrived, got the furnace running in about 15 minutes, and then handed me a bill for $189. I find this completely unreasonable. There was minimal work involved -- no parts replaced, no complex diagnosis, just a quick ignition. Charging nearly two hundred dollars for a few minutes of work feels like taking advantage of customers, especially those who might not feel comfortable handling these issues alone. I will not be using this company again and strongly urge others to ask detailed questions about pricing before agreeing to service. No one deserves to be exploited for a simple fix.

Excellent communication from Cheri? in the office and service was equally excellent and technician…read moreBen Miller was very capable and knowledgeable about our plumbing needs. He worked on two of our toilets which were in need of service, and checked out the other two which did not need anything in particular. Charges for service were reasonable and only for the two toilets which needed service and parts replaced )primarily because of age and use). I highly recommend this company if you need plumbing services. I'm sure their HVAC service is also top notch.

Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

Weren't able to get a service person right away but came the next day. technician was professional…read moreand courteous. Took care of the problem quickly and explained the efforts well. unfortunately we were 14 days out of warranty from a call we had for th same issue 6 months ago. not happy about that.

I needed a connecting valve replaced on my gas dryer. The price: $450 flat fee. Time involved: 15…read moreminutes. So, $1,800 per hour? But I did get a $15 coupon for using the app - haha. This was not an emergency or weekend repair. Just normal pricing. I will never use them again. That was highway robbery. I cannot recommend them at these prices.

Revelation Plumbing reached out within minutes. When Robert came to the house, he was very…read moreknowledgeable and polite.

Highly recommend. Excellent communication, fast scheduling and honest, knowledgable employees. Will…read moredefinitely call anytime I need plumbing work again. Thanks Robert!

Good hardworking crew. Worked to fit the pipes through a difficult terrain. Thank you!read more

First time using them for an issue with my sum pump and they were quick and reasonable. The owner…read moreeven called me on the phone to discuss the possibilities prior . They were very knowledgeable along with leaving my house clean with a job that was very dirty. Highly recommend them for your plumbing needs.

The guys came on a short notice, went above and beyond, delivered a new water heater, installed it,…read moreremoved the old one. They were friendly, professional, and fair priced. They did not torch me with lots of questions like some others did. They just came and did the job. I would definitely call them again and would recommend them to others. Thank you!

Substandard materials and workmanship. Do not recommend. This is the same water heater that…read morereceived the five star review from the realtor who put the hot water heater in for the new buyer.

Excellent service when we needed it for our frozen pipe burst! I'd highly recommend them.read more

Very quick to respond, great communication leading up to the appointment, was prompt, did quality…read morework and fixed the issue well, reasonably priced. Brandon did a great job. If I have another plumbing issue in the future, my first call will be to Brandon / Thomas Lily Plumbing. Easy decision if asked if I would recommend: yes!

Saved us from a bad basement drain backup when one of us was getting major surgery and the other…read morewas really sick. Then came back at a scheduled time/date and lined our house drain in the dead of winter. Super easy for us - great people all around. A true professional group and a real pleasure to work with. (And very reasonable!). Thank you for everything!!!

Revised review based on follow-up by Mcvay representative. I had an HVAC system installed and…read morevarious plumbing requests completed by this company. The HVAC work was a complete system, the unit, ducts, etc. The installation went smoothly and the system works well. Pricing was good. The plumbing work I requested did not go well. I was continually lied to by their representatives. Two small jobs were completed, but getting it done was a nightmare of repeatedly calling their office and requesting updates on when and how the work would be done. In another instance I eventually gave up and just opted to use another company for a major plumbing install and mcvay lost the $22,000 contract. I've finally resolved to never, under any circumstances, to use mcvay again for plumbing.

Rob was great! We had a pipe packing problem that required the valve to be replaced on short notice…read moreas the weather continues to change. Among the quotes requested Rob was not only the fastest to reply, the most flexible, but also was the most affordable. We are very happy with the service and will use Rob again in the future.

From the owner: Residential service plumbing specialist with almost 20 years of experience! We offer really…read moreaffordable up front pricing with no surprises! We believe in being honest and providing the best service possible! Don't hesitate to call for your next plumbing job!