I first learned about Carver Insurance while helping my father secure coverage for his homes, and they were fantastic--easy to work with and highly responsive. When my current insurance provider couldn't offer me an umbrella policy, I decided to give Carver a try. Once again, they delivered. The entire process was simple, smooth, and handled with professionalism from start to finish. Highly recommend Carver Insurance for anyone looking for knowledgeable, reliable service. read more

They do follow up in timely manner, which means they are professional and caring for their customers and own business! Quote is reasonable. Glad to find them and Happy to do business with John and his team. Thank you ! read more

We just got auto insurance for our vehicles through Carver Insurance and had a great experience working with Samuel. He was very friendly, professional, and made the whole process extremely easy and smooth. He took the time to answer our questions and helped us find a good option for our needs. I definitely recommend Carver Insurance to anyone looking for auto insurance! read more

Carver Insurance was a great find! Sam Carver has been so helpful in not only explaining different types of insurance but finding policies that work for us. The staff is always professional and pleasant. read more

I called for a quote on homeowner's insurance. The person on the other end of the line took detailed information from me and told me I would receive a call from an agent the next day. After a couple days passed, I called to check on the status of the quote. I was told the agent assigned to my matter was at lunch but that I would receive a call back. I never did; it's been several more days and it appears I have been ghosted. I was able to get help from Deanne Carlson Insurance, so if you're in the same boat you can try them. *Update in response to John's response below. I was never informed that they had shopped around for a policy and were unsuccessful. I never spoke with John. No one ever called me back; there were no updates at all. So perhaps they just do not call people to let them know if they are unsuccessful in finding them coverage. read more

Second year in a row and loving dealing with Carver. They got cracking with quotes and tied home and auto insurance up in a red Christmas bow. Painless. Very nice people to work with. read more

Carver is an excellent insurance service entity. They will help you with your needs. And let you know exactly what your situation is. And what you may have to do. But I'm sure they can help you. They're very resourceful in this area. Give him a try. read more

Fast and good quote for my homeowners insurance when I couldn't continue with my prior insurance.

I purchased a very small policy with Carver insurance in 2020. When it came time for renewal, they reached out to me. A few things had changed with my insurance needs, and they went WAY out of their way to help me find the policy that was right for me. Not only did it save me a significant amount of money, but it had to have reduced their (already I'm sure very small) commission. Then I mentioned that I had another policy with the same company, help by a different broker, and Carver once again went WAY out of their way to help me try to get a multi-policy discount. This was all clearly done on the basis of providing exceptional customer service, considering the multi-policy discount offered no additional commission and actually would've reduced the primary commission. Overall it was an exceptional experience, and I cannot recommend Carver Insurance highly enough! read more

Hands down the best! I got the best insurance quote w/ them. Alejandra was so helpful she answered all the questions I had. I couldn't be happier! read more

Outstanding service. I had an issue with my homeowners policy and was about to be canceled by the insurance company. John from Carvers went out of his way to make sure this didn't happen. He helped me with a problem on his own time and the policy was saved. Carvers has a customer for life. Thank you John. read more

Love Carver insurance. No surprises. There when you need them. Rates are competitive and staff is very helpful. Ron D read more

I have been with Carver Insurance since about 2004 - 2005. The women who work here really do a great job at finding you the best rates possible. I remember the first time I went to their office in Murrieta (old location). I was referred by another insurance company. Diana, Lorena, and Chandra were the most welcoming, smiling faces one could ask for. Chandra handled everything in the beginning for me and she was great. She eventually moved on to other things . Lorena is super cool and for the longest time was my agent and now friend. Diana the founder and the constant positive attitude, always took care of anything I needed and has since turned into a great friend! It felt good walking into their office, or talking on the phoneto discuss any concerns I may have had. They were ready to make adjustments that fit my needs, and budget! On top of that, I was made to feel appreciated as a customer and person. From then on I knew they were the perfect fit. Always asking how my family and I are doing, smiley faces on mail correspondence about my policies, reviewing my policies near renewal to see if there are more advantageous pricing and coverage available elsewhere or even with same company. My most recent interactions have been via the phone with Melody, and there is no slack in the customer service I have been spoiled with in the past. I got to see Diana also for the first time in a long time at their new location off of Cal Oaks. A warm smile and a huge hug is nothing in comparison to the excellent customer service they provide, but ALWAYS welcomed! Definitely would recommend (actually have) to friends and family. read more

Excellent Customer Service....Melody went above and beyond in he efforts to provide my family with the most competitive homeowners and auto quotes possible. Very prompt, professional and thorough! After shopping a few different other local Insurance companies...Melody got our business. Bundling our home and autos with Melody was the best coverage for the money! Thanks lots Melody...very helpful and informative too! :0) read more

Great customer service! I got what I wanted read quick and shout out to Alejandra Calderon for making the process so smooth and easy for me. And of course her customer service was off the roof. Thank you so much Alejandra. read more

I found Mona very helpful, personable and professional. She helped me line up homeowners insurance for a house I am purchasing and I decided to switch over my auto insurance as well. She followed through with everything, as promised. Thanks, Mona! read more

I came to Carver Insurance Services for a quote on my renter's insurance for my new apartment. John was quick to take care of it and the price was unbeatable! They made the process incredibly easy which was very pleasing, as I was just moving out on my own for the first time. I love Carver Insurance and am grateful I get to do business with them! read more

My husband and I have gone through Carver Insurance now for 5+ years and we love them! They are the "go to" company for all of your insurance needs! We use them for our auto, home & RV insurance! They're always very friendly and quick to respond to any issues or concerns we may have. Definitely will continue to do business with them! read more

Great Customer Service! Very personable.. The rep that I had helped me with all my concerns and questions! I was very happy with the outcome. read more

Diana has always taken great care of my family! If she is unavailable other than the office have always been of great assistance. Any time I have a question or need any paperwork Diana or her staff gets me answers right away! She has even taken it upon herself to get the right paperwork to where it needs to go when it is not her responsibility. The prices are reasonable and the staff is friendly. A+ business! read more

Great service. I have been a customer for 11 years now and always get personalized service. Since I own multiple properties finding the right coverage is not always easy, but Diana spends the time to shop around for the lowest cost policy with the proper coverage. I highly recommend there services read more

Awesome firm! The owner (Diana) and her staff are fantastic and literally work with their clients on a personal level. They actually know their clients on a name basis, not just a policy # like any typical insurance company whom you solely 'deal with' over the phone by calling a toll-free # and navigate through various prompts. Regardless of what policy change you need, they proactively look to provide you with any potential savings ($$$) that one may be eligible for. To date, I have been with Mercury Insurance (thru Carver Insurance Services as the Agent) for 4 to 4.5 years now and have NEVER been more pleased with such a professional business. I have only had positive experiences and have no reason not to refer people to them. read more

Great ins service company! Diane is very honest and there for our family anytime we need her! I use her for all our insurance needs now! If you want the best price and service she is the bomb!! read more

I've been working with Carver for years. Great customer service and great prices!!! You will be pleased :)

Very reliable, and organized company! We are military and it makes our lives easier not having to worry about renewing policies, etc and carver makes that all so very easy to manage! I highly recommend them! read more

Let me begin with saying that I have been with Carver Insurance for well over 15 yrs I have my homeowners insurance and my entire family's auto policy's through this company. I am very disappointed and quite shocked to say Diana owner has shown my reward today and how much my business really means to her. As a business person it was very hard to see the lack of willingness to take responsibility for her office actions. Thus being said I have made a final decision today only provoked by her lack of willingness to take care of a long time good customer Yes over $70.00 sorry I really could of figured since it was their fault she could have taken responsibility But no. That's ok I know a lot of people. I will in no way recommend this company Carver Insurance I have been on auto pay for quite some time. I had an issue with my bank. I immediately contacted Carver Insurance I spoke to Melody. I explained that I would be calling in to make my payments until I get a new account set up and to Stop the auto pay. Well sure enough this month Mercury Insurance tried to pull money from my account twice. To no avail. No surprise. So I call Carver Insurance spoke to John he says yes I see the notes from Melody looks like an error on our part. I said we'll let Diana know I need reimbursement for the $70.00 for bank charges. Today Diana owner call me and told me she did not see such notes and no one said any of this so I'm out of luck she will only cover $20.00 for the Mercury Insurance charge That's it. I said you got to be kidding. I mean this was your error. She had nothing more to say. I mean this is really pathetic as a business person it's actions like this that don't go in punished. Really not even like ok how about I even cover $40.00 of the $70. I mean just a little something some effort like I have a good long term customer here and that's it. I'm really dissatisfied and quite shocked. It's amazing she doesn't have more bad reviews I know most people won't take the time out of there Day. So Please Beware. read more

Diana is an absolute blast to deal with! She's courteous, friendly and super bubbly! She was able to help with getting the absolute best quote on car insurance and in an amazingly quick amount of time. She gave me information that I was not aware of and even gave me some advice that seemed to go above and beyond what one could expect with quotes on insurance. Carver insurance is a great, local business, which is exactly what we need in Murrieta! Thank you Diana! read more

I buy insurance from Diana Carver for 6 years. So you know I KNOW her and her firm. Her secretary/assistant is polite sometimes, but Diana Carver will NOT spend time to speak to me. During our phone call, she would pick up others call THREE times. And this happen OFTEN. I am on hold OFTEN. She is also very inpatient when answering questions. She is an unhappy person. For example, if I ask same question 2nd time, she will be abrupt, saying: "Madam, I told you..." I am just scared. I have changed my insurance broker, now I know there are good brokers in inland empire. I was so unfortunate to be Diana Carver's customer. read more

I was very pleased with Carver Insurance's quality and attention, I went in one day and was serviced immediately. It didn't take very long to get a quote and the lovely ladies were very nice and polite. I'm only 20 and don't know much about insurance but they gladly explained everything and it made sense. I knew exactly what my policy was and all it's benefits. Thanks for making it easy! read more

Wonderful! I have been with Carver Ins Services for years and it has always been an easy and helpful experience!

I've been working with Carver for quite of sometimes. Great customer service, helpful and great prices!!! I definitely recommend them!

Excellent business with great employees. I have been a customer of theirs for about 9 years and I'm very happy with their services and don't have anything to complain about. I highly recommend. read more

Worked with an agent named Melody and she was absolutely phenomenal. Insurance can be a pain, so having good and competent people does great work for the buyer. I can't say enough good about my experience. read more

We have been using Carver Insurance for many years. Diana and her staff are helpful and knowledgeable. We use her for our business and personal insurance. read more

I've been with Carver Ins for over 10 yrs. They always taken care of me with all of my needs. No complaints

Everyone is always very friendly. If we have any questions they help us without hesitation. They have been helping us since 2012 and we have never had a problem or issue. read more

Carver Insurance-Nice people! Fair and honest!