The owner was a not honest. The trucks were the nicest on the lot but the people working not so honest

I have never bought a vehicle sight unseen and, never will again. Carz Planet offers a bunch of hype nothing else. Almost four months ago I purchased a 2016 Ford F 250 6.7 diesel with 100,000 miles on it which is practically nothing for a diesel engine, had the pickup for a week and, the motor threw a rod essentially ruined the block. My truck has been in the shop since then we have been dealing with the warranty company which has been horrendous. Never will I ever buy a car from Carz Planet again. read more

They lie about the condition of their cars. Bought a 36,500 truck and a month after it needs 14k+ to repair it. Just do yourself a favor and take a mechanic when you buy a car even if they tell you is in excellent condition. Check well how many miles they put on their DMV application too because they lie about that too. Mienten hacerca de la condicion de sus vehiculos. Compre una troca por 36,500 y un mes despues necesita 14 mil dolares para repararla. Agase un favor y lleve un mecanico cada vez que compre un carro aunque le digan que esta en excelentes condiciones. Mienten hacerca de las millas del auto tambien. read more

Please do yourself a favor, skip this place when looking to buy. I am in the market for a used truck and have shopped the internet hard over the last week. I read the reviews, but wanted to see two trucks they had advertised. I knew their stock better than they did. Throughout afternoon the prices kept changing, and were higher than advertised on both their website and CL. Got to deal with 3 different sales folks, and a manager. They even attempted to make me feel guilty for driving 5 trucks and "spending like 30 bucks in diesel just test driving, you can't do that and not buy something." They offered me 10k below trade in value for my current truck and tried to explain how it wasn't very desirable in the current market. Did I mention I'd been shopping? I had two other trade in offers in hand... just wanted to low ball me to make a buck, guess you can't blame a guy for that?! When I said no deal and thanked them for their time, I was countered insults. It kinda felt like I was being bullied in the school yard. And the profanity used during my 2 1/2 hours with this sales team was over the top and uncalled for. (says a retired 20+ year Army guy). When I finally decided it was time to end my interactions with the folks at Carz, I pretty much had to demand they give me my keys and driver's license back so I could leave. As I drove off of the lot three different folks stood in front of my truck and made stop. They then made yet another attempt at getting me go buy a truck I wasn't interested in before yet again insulting me. If you decide you need a high milage 2 year old lease returned truck priced at the top of the market, please know what your getting yourself into with these folks at Carz... High Pressure Use Car Sales I hope the time you took to read this review saves you the time and needless exposure to this subpar shopping experience. read more

Came here with a neighbor who is recently divorced. Apparently she was told her trade value was guaranteed all she needed to do was bring the car in for a test drive. HOLY @&%*. This might be the shadiest car dealer in Oregon. After an apparently in depth inspection (10 minutes) they offered half of the original guaranteed price. Forget that there was nothing wrong with the car. Forget that the price for the new truck was $5k too high. This is a straight up 70's Slick Rick con artist car lot. They actually got aggressive. Thank god I went. Do not come here. Do not send anyone you know here. DANG. read more

Yikes. I forgot how ridiculously arrogant and genuinely sh*tty the 'shady car salesmen' are. Apparently it's been to long since I was truck shopping LOL. Sent a text about a truck - got some weird message back not answering any of my questions, said something about loving my uncle (no idea what that means). I then went on to fill out their 'trade in offer' website as I was curious to what their trade in offer would be for the truck I own. I got a call back right away and as soon as I said I was not sure if I was going to trade my truck in, the tone changed immediately. I then said I had already written him about a truck he has posted everywhere (literally every major city in a 5 state radius) and he (Blake) again was cheery until I told him that after looking at the ad, the truck I had been interested in was WAY to highly priced for what it was and he was immediately rude, didn't even bother to ask what I was looking for and made some snarky comment before ending the call. Wow! Way to be an over achiever in sales dude! Definitely will NOT be buying a vehicle from this place, ever. And to think I had cash in hand, didn't even need financing lol. Nice job Blake. read more

Absolutely Disgusting!! I bought before Covid so that's no excuse. Where do I begin, oh I know let's start with the old, senile, rotten old man Blake that answers the phone, wow a deaf,dumb,blind, rat could do his job (which isn't to far off). Then there's the zero customer service after you buy the vehicle which they have just ripped you off on with band aids to get you 100 miles before everything turns to pure crap. Then there was the blatant racism I saw against one of their own Latin American employees. They tried to include me in that laugh but it was appalling. The entire building is like a truck stop restroom. And best of all when I took my truck into a real dealership to get repairs the service writer had their own horror story with Carz (what is this 1995 so we'll put a z instead of a s??) Planet. They had to have their entire engine replaced after buying from these people. So If You Want That Scummy Car Dealership Feeling You See In The Movies Then This Is The Place To Go!! read more

Very pleasant experience of having changed between 3 different sales associates (Shame-us, Kevin, and Rami). I enjoyed talking with Kevin, which he was abruptly called into his boss' office. After he exited the office, he said that he quit. It was very surprising, and a look of indignation was seen across his face. Super sad to hear that he quit and that he recently purchased his new Toyota Corolla from Carzzzzzzzz Planet. Best of luck Kev, you will be missed, my brother from Vietnam! Call me when you want to go to Costco. read more

DO NOT BUY HERE!! How this dealers is legally still in business is beyond me. They would sell you their own children if they had paperwork for them. Slimy sales techniques and even slimier people. They are a team of trained liars working towards the same goal, to rip you off. They won't return your keys and vehicle when they "check" your trade in. They buy a lot of their truck inventory from Canada and then they paint the undercarriage to cover it up. SO MUCH RUST for sale here. Do yourself a HUGE favor and pass this place up. What a horrible operation run by even worse people. Do better!! read more

I would Highly recommend Carz Planet!!!! Jimbo and James were great to work with. Extremely happy with my purchase. They have a huge variety of trucks to choose from. read more

I saw a beautiful red Nissan GT-R advertised online, so I had to make the trip from Olympia Wa to Oregon to check it out! I was greeted very kindly by The owner and his Staffs, especially Sale Manager. The car was even more Beautiful than the Pictures! These guys are by far the best car buying experience I've ever had. 100% pressure-free. Most honest, upfront people that you will ever deal with when buying a car. I'm absolutely be sending my friends to them when there are in the market for a new car. read more

Carz Planet - Nissan GT-R - Car Dealers Near Me - Portland, Oregon

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i purchased a 2019 suburban from them. they claimed they serviced the motor and transmission and now my transmission blew up. My mechanic said it was not serviced in fact it looked like it was used and abused with no service. Do not let these guys fool you like they did me. read more

The folks at Carz Planet were great. The purchase process was fast and easy. The 'tactics' were a little old school but I'm ok with that because at the end of the day everything worked out just the way I wanted it to. They made promises that were not documented yet they fulfilled them all. I was very pleased. On a side note. I read all of the reviews AFTER I bought my vehicle but before the promises were completed. I'm not going to lie, I was extremely nervous. I thought for sure I was another victim like some of the previous reviewers. I was postured for a long fight with this car lot. HOWEVER... it was all for nothing in my case. I got myself all worked up reading the previous reviews but Carz Planet came through and took care of my every need. Please, when reading the reviews use them as a tool to prepare yourself, but do not use them to pass up these folks as a location to buy your car. I love my new rig! read more

I buy a Audi 2012 and two weeks later of been driving the engine broke and the didn't want to be responsible for nothing. Never buy a car from this company, only bad car. Bad service. read more

Shadiest car dealers in Oregon... or anywhere. They are frauds and will lie, cheat, and lie some. more to sell you a lemon promising it is in "Great condition!!!" Please save yourself months of stress, fear, and depression and go somewhere else. read more

Got a Jeep like I wanted! They had a good selection. Faster than most car lots I had been to with the process. I had 2 cats and the salesman drove one home for me. The paperwork was quicker than most dealerships. Kid friendly. I like that their inventory is more unique. As in they have some of the hard to find quality stuff. Nice sales people not alot of pressure there. Got a good deal finance wise. Lower payments and down payments. They worked hard to find me a good financer. I didn't get the banks don't like to finance those pitches like I did at Tonkin and Gladstone Mits. Get what you want! read more

Carz Planet - Car Dealers Near Me - Portland, Oregon

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Been watching Mustang prices on CL and saw these guys had a 2012 V-6 Premium listed for $12995 or whatever their last three digits are. It did not sell at that price so what did they do? They raised it to $13995. It still did not sell, which is obvious, so what was their next move? They jacked the price up to $14995. Yikes! Now the Mustang is out of inventory. I doubt they sold it retail and had to auction it off at a dealer wholesale auction for $8K at best. Why not just drop the price, make a sale and do something about reversing these 1-star ratings that are piling up? In the meantime, a vehicle which had been sitting for at least three months turned into dead money sitting. Given how competitive the PDX market is, this business is not competing very well with their prices nor their business practices. When the customers run out, so does the flow of money. read more

I bought a SCION TC 2007 , failed to provide me a DEQ for my vehicle. called and asked for help they failed to provide a good service I do not recommend anyone to come here . Not only did they gave me a shitbox but they gave me a ridiculous APR ! I DO NOT RECOMMEND !!!!!!!!!!!!!!! !!!!!!! read more

Inquired about more pictures and a price. Took them more than 24hrs for them to text me and give me a price, and ignored my request for more pictures. Highly unprofessional. read more

If I could give zero stars I would! If you have a trade for them to look over- DO NOT GIVE THEM YOUR KEYS. Walk them through the inspection or make sure you get your keys back immediately after. I fully understand deals do not work out and I knew very early into the conversation this was the case- they just didn't want to budge on the vehicle I was interested in (a 'discounted' pick up that was overpriced by about $6k to begin with). I told the sales person I was going to continue shopping and would like my keys back after their first offer on my trade-in. I was met with 'let's just run some more numbers and see what we can make happen'. (First request for my keys back- he had left them in one of the offices with the finance guy.) We sat down again and he threw out some more numbers. 2 times during this conversation I expressed I would like my keys so I could leave. He then asked what number would get the deal done- so I threw out a number I knew wouldn't happen, but if it did- cool. I again said if this wasn't going to work, it was ok and I would continue shopping. He disappeared into the finance guys' office and then the finance guy comes out and says, "I'm confused, you want this much for your trade and you expect me to drop money off the purchase." I told him I understood it was something they probably couldn't do and if that was the case I would like to leave. I am not in a hurry and didn't need that specific pickup. He looked at me and sternly said, "You don't have to be rude!" I was genuinely taken aback by this because I did not intend to be rude and felt I was composing myself quite well for having asked for my keys numerous times without getting them. I told him, "I'm not being rude," to which he replied, "What you just said sounded very rude." I told him that was not my intent and I simply just wanted to leave knowing we weren't going to make a deal. He said, "If you want to leave no one is keeping you here, just leave." Are you kidding me?! I had to say AGAIN- you have my keys! He walked into his office, came back, threw my keys on the table and in an incredibly condescending tone said, "Here are you keys I hope you have a wonderful day." So- all of that being said, DON'T let them have your keys! I'm cool with a salesman scheme or two, but there is no excuse not to return someone's keys when asked. I am a woman and was there alone. I am more than capable of taking care of myself but this situation made even me feel incredibly uncomfortable and was absolutely inappropriate. read more

Was in need of a new vehicle and wanted one rather quickly. Was only interested in a Toyota. I rolled into Carz Planet unannounced and their staff was happy to accommodate me and help me find a vehicle in their inventory. They had a few choices and were very patient with the process. They even had a couple different options as far as financing. Tye (Spelling?) was extremely helpful and knowledgeable. I would definitely return to purchase another vehicle and recommend anyone to check Carz Planet out. They've remodeled their location and changed a lot of things as far as staff and atmosphere at the dealership. read more

I went to carz planet because I wanted the big red ram3500 that you see being shown on the front of their lot and on their website logo. They literally wasted two and a half days of my time having me come in because the deal was done, only to find out that the deal was not done or that it was with terms that I had already told them were unacceptable. They tried to press every other truck they had on me and every single one of them had issues that they would downplay to the fullest. They literally cleared the codes to turn a check engine light off right in front of me! Their quality is crap and their entire team sucks! Minus Dylan, Dylan you're cool, you just associate with the wrong group of people. You gotta ditch Doug and all them other losers. Carz planet is the most dishonest and slimy dealership. They sure know how to put lipstick on a pig. I ended up climbing under the big red dodge and the entire frame is rusting bad (like unrepairable), they had just spray painted it black to hide it and called it good! DO NOT AND I REPEAT DO NOT BUY A CAR FROM CARZ PLANET. You will regret it! They also tried charging me $650 a month for 84 months on a loan that was only supposed to be $43,500 (after my trade in). Do the math on that! Like I said, Dylan you're cool. Go to a better dealership. read more

Carz Planet - Their internet advertisement of the truck I was trying to buy - Car Dealers Near Me - Portland, Oregon

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Unfortunately we didn't find a car here but I must say service was amazing, we worked with Justin and he really tried to help us. He was super nice and he didn't make us feel like we were getting pushed into doing something we weren't ready to do. We bought a number of cars in our days but this place has amazing customer service and just friendly atmosphere. Definitely recommend them and definitely asked to work with Justin he will take care of you. read more

We went in today looking for a car for our son who was a first time buyer. Let me tell you they showed him so much respect and treaded him like a adult. I was a little concerned being a mom, but I would recommend this place to anyone . My husband and I have purchased lots of cars mostly new and Justin the salesman didn't make us feel pressured. I have the most respect for the staff we didn't have to worry about our information getting relayed Justin was on his A game . Sammy the GM was amazing as well they went above and beyond to make this deal happen without a co-signer just like my son wanted. It was a proud moment for us parents and I was appreciative for how they treated my son. Nice work team you truly care about the customer and it shows ... read more

Saw a ad on Craigslist in my area called to check the price and reached some service manager or something and the guy was so rude from the start. From the beginning of the call the car the guy was like this cars real expensive and began to give me a whole ear full about dealers putting on new tires vehicles before giving me the price lol he then said they have no warranty period and don't offer a warranty and no point of getting a warranty because these cars have already been inspected and he's the service manager and never hears anything about cars with problems. He then said he I have another call got to call and I said this is how you do business he said ok let me put you on hold he then didn't put me on hold and asked what other questions I have and when I asked location told me it then hung up the phone. How is a place like this still in business! read more

Carz Planet - 5 of the same as in my city and state when they are in the next state over. Spam much - Car Dealers Near Me - Portland, Oregon

Ok so I'm updating my review since purchasing this diesel. So if you read my last review you can catch up on what happened . So after putting $5,000 grand down payment , having the water pump go out , the power steering and the hydroboost go out in less than 2 weeks of owning this vehicle we literally put $9,000 grand into this thing . We have now made two payments and this truck is a fuckin lemon . The manager did contact my husband back and said they could send us a $150.00 check for our inconvenience....which is crap but hey it was something right ? Wrong we never ever saw that fuckin check . They are liars and don't believe them when they say that they have a mechanic look at their vehicles. Took the truck in to the ford dealership for an oil change today and found a whole bunch of other issues . Hopefully we can trade this thing in for a vehicle with way less problems. Crooks ! Shame on you guys ! read more

Carz Planet - Car Dealers Near Me - Portland, Oregon

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We saw a truck online we were interested in. We asked for more pictures. After they posted more pictures on their website we set up a time to come look at it. We let them know we were a few hours away. They failed to disclose that the truck literally has "poop d*ck" on the front bumper. (Not shown in their pictures or disclosed). We looked it over and found the interior was all covered in sticker coverings. Also not disclosed. Now I should mention I went here because I have not so great credit. And because they advertise themselves as "all credit approved" it leads to believe you will be approved. We decided we didn't want to apply for the truck as there were too many things we didn't like about it cosmetically for the price. The salesman said he wanted to show us what the numbers would look like if he could get the price down on it. I made it clear I didn't want my credit run. Which he assured me he wouldn't run it. Well no surprise he ran it anyway at the full price. We brought this up to him as we left and he argued with us about. Overall a terrible experience and waste of time. If you're looking for a dealership to help with poor credit scores or to at least be honest about what they're selling. This is not the place. read more

I give this a 1 start cuz I have to--they don't have a middle finger icon. My brother-in-law (a refugee from a war-torn country--and thus, not great at English) had cash in hand a was ready to buy a car, but he wanted new to come in and give him my opinion. So in we went. The same guy that he dealt with yesterday came out (Greg) and this guy was non stop chatty. He kept trying to double my bro-in-law's budget and move him into another car that he'd have to finance. Because I was there, I was able to shut him down and help my bro-in-law stay focused. The car we were on was a beautiful car, but there was oil all over the engine. We spent 20 min or so looking at it trying to figure out if it was an easy fix or complex. Some manager came out and started talking crap to Greg about how cheap we were being and that we expected to much for the money. I ignored him. While he was out there, we were trying to understand why the seatbelt light was on and discovered that the seatbelt was detached from the car. My bro-in-law was trying to reattach it when Greg came back and started kidding around about him trying to steal parts. I thought he was joking so I told my bro-in-law that we should leave, they were catching on to us.... A joke cuz clearly, we weren't stealing parts. After this, Greg gets pushy "So are you gonna buy the car or not?". I say "maybe" (I was leaning to buy it) and he says "Cuz I'm starting to get pissed!" I turned the car off realizing THIS NUT IS SERIOUS about that! I handed him the keys and told him to get pissed, I didn't care. And he starts asking us what parts we took off the car. Time to go. I'll NEVER go back here. NEVER. There's to many GOOD car dealers around to trifle with these jerks. read more

Shady dealership. Wouldn't recommend to anyone. My boyfriend has replaced the pitman arm, steering gearbox, and now the transmission after only having his 2008 Dodge 3500 for 4 months. Let's hope they make it right. Not impressed so far. read more

I don't know how these people sleep at night selling piece of sh%# cars and trucks to people With families that need reliable vehicles. Waste of time and money! complete garbage vehicles being sold for way over priced and making it seem like everything was great. LIARS!!!!! I can't wait to spread The word on these FRAUDS and THEIVES read more

The truck I was looking at apparently had a full inspection done on it and when I pressed to take it for a third party inspection with my mechanic, they finally relented. Within 5 minutes into the inspection, it was found that the truck was in imminent danger of having major front end repairs. If this company cannot tell the truth about their 'inspections' then what else are they not telling the truth about. read more

I wrote this review for Google and reposted f this could be ZERO STARS it would be. I Called about a car. Rep said he could do a certain price. We made an appointment and came in. He was not there. Manager said no go on th e deal. Bad, 2 stars, but not horrible. Then, I get a call from another manager asking what went on. I told him, including that we bought a truck. He hung up before I could say good bye. Clearly all he cared about was the car deal not my experience. Now it is ZERO read more

Went in checking out trucks. Started with one sales man (Rick or Rich), manager came out and introduced him self seemed nice. Got switched to a different salesman (Will) as I was telling them I had to leave to pick up my kid. Came back a couple hours later started working with salesman 2 then manager come over and I end up working with him. Sale just was not coming together they seemed to understand but they kept trying. They kept having to go in and I think call someone about the offers (manager said something about he responds as long as he's not golfing well mid swing) so the more I thought about it I just was not working. They did not want to come down on the truck which was high (33900.00 on a 27500.00 KBB price or about 30000.00 private party) and I get it my 99 7.3l is no diamond so I was saying I'm out we're just not meeting on this deal. THEN SALESMAN #4 inject hims self saying I don't understand the deal they came down from 38000.00 (number on the yellow tag was 33999.00 ish) and my truck was just not worth any thing (2k most) which I agree it's not worth a lot and they were over valuing it and it would go to auction (salesman before when I said that said oh no it will stay here we need cheap trucks too) so #4 is trying to spin numbers and tell me I don't know what's going on. Granted this is his first step into our deal. He's being very condescending so I say nope I'm done you just ruined this deal and he stars saying something and I respond noPE you just ruined this. So as I leave he starts hurling insults at me making comments about me and saying I'm irrational. I ask his name and he refused twice saying he doesn't have to give me his name and I'm now not welcome here anymore so against better judgement I told him he's being a real dick. Now he says "your trespassing and take your little 7.3 and get off my lot your trespassing" this is a guy who until 3 minutes before had not been involved with any interaction with me or the two main guys I was working with. Nice customer service can't come to a deal so you insult the customers and throw them off the lot. I will add in First 2 salesman Rick and Will were cool. Manager was nice enough but #4 who would not give me his name will cause me to recount this to anyone who will list and anytime anyone asked me about buying a used car I will say not Carz Planet read more

Don't take no for an answer, incredibly pushy, got upset when I did not want to look at there cars out of my price range.

Whoa. I'm surprised to see such low reviews. I went in expected to be declined, these folks are miracle workers. They secured my financing with a reasonable down payment and I've had nothing go wrong with my truck. I nabbed a 2006 Ram 2500 5.9L. It runs excellent, great tires, and looks even better. I definitely send friends to Carz because they took such good care of me! read more

This has been the worst experience!!! Buying a car is not a simple or easy process... But this place is definitely full of crooks they sold me a truck well over sold me a truck with the engine light on and rattles when driven. Also being a first time buyer and not an established credit they added packages to higher it's worth when they really wasn't the things they had listed. They refused to give me the banks name refuse to service it when I went in they ignored me and was rude! And acted like they don't care u bought the car it's your problem. It's been 3 days and I have to take it to get serviced i am in the process of taking legal actions as some of the things they did were illegal. Please do not fall for this place when they start cold calling you to come in. A well detailed story is on cars. Stick to reputable dealerships read more

High pressure sales, car salesmen are pushy and rude. I was interrupted the whole time and sat for over an hour to see my payment options for a truck. I had to go to work and they said they'd get back to me. They never called me and a different salesman from the same lot contacted me a day later like I never even went in. A complete waste of time and an awful experience. Also cars are way over priced and not mechanically sound! read more

BEWARE OF HIGH PRICES LEMONS!!! Where do I start, bought a GMC Sierra Denali truck from Carz Planet just over 3 months ago. Since then I have had multiple problems. First problem I ran into was the trailer brake service light kept popping up super annoying by the way. Second issue was the add coolant light kept popping up, my thinking not a big deal I can take care of these issues. Now 3 months down the line I have my truck that I paid $53000 for sitting in a shop to get the transmission rebuilt because that is going out also. I drove this truck off the lot, with no oil change done, no transmission serviced, and none of the basic needs for a truck taken care of. These guys sold me a $53000 truck that couldn't fit in the warranty and now I'm stuck with a $1000 payment and I can't even drive it without getting the transmission rebuilt first. What's the cost of that, well $6300. These guys are carz planet are very shady, they will sell you garbage and lose no sleep over it just within the legal limits of the law. Beware!!!! read more

I bought a truck from there knowing the issues. Thankfully I'm a mechanic and knew what I was signing up for. 3 days afterwards I found that the "mechanic" they bring their cars to is not a good one. And by that I mean I could hand a 5yr old some tools and expect a better job. Unfuntunately I don't remember the name but this isn't what the review is about. CARZ planet sells lemons. That is loud and clear from other reviews. Rami and Scott are nothing but POS scumbags that will do anything to get a sale. They lie and promise things that they will not follow through with. Rami is a creepy old man to be honest and Scott is extremely unprofessional and a liar. I have it written that I would receive a headlight for my truck due to it being cracked in half and after a few months I have STILL YET to revieve said headlight and yes I followed up multiple times on the matter and instead of them actually ordering it they stalled me for a week and finally got ahold of Scott and he wanted to argue about it. I really don't recommend this place in the slightest. Also doesn't feel very nice to pull up to a dealership and immediately get bombarded by multiple salesman. Let's not forget that if you're not prepared or well versed in dealerships they will raoe you with prices and fees read more

this dealership hides issues and tells you the car they are selling you is excellent shape. mechanics reset check engine lights without finding the problem, salesmen say just drive it for a while and it will probably reset on its own. Their warranty sucks and they won't give you a loaner while they have yours for days unless you make a big scene. read more