We called Casa Bella Pro Cleaning for a simple house cleaning estimate, and the lady who came out quoted us $1,360. For comparison, every other company we contacted gave us quotes around $250. That's more than five times the normal price. Honestly, this felt like a complete waste of time. The number was so outrageous it seemed like they weren't even serious. Either they don't know the market, or they're hoping someone will just pay without questioning it. Save yourself the headache and call literally any other cleaning service. read more

I found Lucy on yelp and thought she and her team would be a good fit for my mother in law. I wanted to treat her to a deep clean. Most services I found outsourced the cleaning, where they would take half the fee and then only pay the cleaners a small amount. I wanted to find someone local and where the money went to their entire team. I was up front that I didn't want her discussing money or what would be included because I knew that would stress out my mother in law and also she would feel bad if she wanted more services and thought they cost extra. Lucy asked to come stop by the house to assess it first which I thought was reasonable so she could quote it accurately. From there it went downhill. First of all she was late. Which is fine in itself but when you are dealing with the elderly they prefer people to be on time because they literally plan their entire day around a visit. 15 min late became 30 min late... and to me that's not acceptable. You should be on time. It's a matter of respect. Secondly she made comments to my mother in law about every aspect of her house and made her feel bad, it gave the impression that everything was dirty. She asked oh do you want to add blinds, that will be extra. Do you want to add the oven, that will be extra. It made my mother in law uneasy and I asked her not to discuss these specifics for this extra reason and to just give me line items of what each thing would be additionally so I could make the best decision for us. Lastly she told my mother in law it would take 8+ hours to clean her 1100 square foot house and that she had to take all the items off all her counters. She is elderly and that was just too much for her. I felt Lucy should have listened to me and discussed all these things with me, the person that would be paying and hiring her, not with my mother in law. Had that happens I could have explained it to her in a nicer way. What happened instead is my mother in law was offended, felt I was getting ripped off because she felt the time quote was too long, and she felt nickel and dimed with all the extras and overwhelmed with the task of having to clear her countertops. read more

Lucy and her team work miracles! I had my home deep cleaned by this team and I couldn't believe the quality of work they do. My home looked practically brand new. This team is professional and kind. Lucy personally walked through several times to monitor the work being done. Appliances and bathrooms are shining! Every corner of my home is spotless! Definitely worth the price. Will be booking again read more

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Response was prompt but $4000.00 for a deep clean?! I would like to know who is paying that kind of money for a deep clean.

Lucy was so responsive and helpful when I needed a huge job done for a move out clean. At first, to be honest I thought she was overpriced. But NOW I see why. Her staff is fantastic..they work hard and are so friendly. They even came back an extra day because the moving company showed up late and knocked us off schedule. I would recommend to anyone needing a move out or move in, I am really picky but I was so pleasantly surprised and completely 100% satisfied! read more

We've been using Casa Bella Pro Cleaning for almost a year now for bi-weekly routine house cleaning (kitchen, dining room, entryway, living room, guest bathroom and primary suite). The friendly team always does a great job, leaving hard surfaces sparkling clean, carpeting beautiful and everything smelling fresh. Owner Lucy is extremely pleasant and always on top of things. Great communication. She's always been able to work with us when there's a hiccup with our schedule. We're very pleased and will continue using indefinitely. read more

I needed a move out cleaning for my condo in Temecula. The photographer was coming in two days and I wanted the place to look fabulous for the sales brochure photos. Though I first scheduled the appointment for 8 am, it became apparent that I needed a few more hours to finish packing. Lucy accommodated me by sending 4 women over at 2 pm who finished up at 6. I am delighted with their thorough work and helpful attitude. Everything looks and smells great. They brought their own cleaning products and wore masksand gloves. And it was an added bonus listening to the women laughing and singing while they performed their duties. read more

Hands down the BEST CLEANING SERVICE I have ever used. Ms Lucy and her team of 4 wonderful ladies worked two 10 hour days to scrub and clean our 5,000 sq ft home from Top to Bottom. When they finished it looked like the first day we moved in 10 years ago. Ms Lucy is truly a consummate professional who is passionate about her work and focused on customer satisfaction. Her prices are very fare and she very much OVER DELIVERS.. If you are looking to have your home deep cleaned top to bottom after the deep cleaning gets away from you, I cannot overstate what a fantastic job Lucy and her team did for us. Hire them with confidence. read more

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We contacted this company for window cleaning and we are more than satisfied, we have been in our house for 3 years it's a new community, however, we have not had a professional come to clean the windows, when I saw the advertisement in our community I jumped on it. Allen called me and he was able to over and beyond what we expected in cleaning, thank you for your professionalism and your excellent service! We will be calling for the house cleaning in a few weeks. read more

I hired Lucy and her staff to clean my home and they did an AMAZING job!! Everything in my home sparkles, shines and looks brand new!!! If you want the best, I highly recommend this company!!! read more

Lucy did a great job with our move out clean! She's friendly, professional, and responds to messages quickly. We trusted her team enough that we left town and counted on them to do a good job without our presence. She sent pictures post-clean, and the house looked beautiful. I highly recommend Casa Bella for your cleaning needs. Thank you, Lucy! read more

What an amazing cleaning company. I spent some time in the hospital and my wife was running around taking care of me and our three kids so it was hard for her to keep up with the house. I could tell my wife was so stressed about it and I didn't want her cleaning all weekend and not being able to relax a bit. That's when I called Lucy the owner of Casa Bella. I told her my situation and she rushed over to quote the price which was externally reasonable. Then she had her crew come the next day. They did not rush they cleaned everything they kept telling me they will take care of it like it's their own house. This was not just a sales move they truly did. I couldn't be happier such wonderful people trust worthy and detail oriented. I highly recommend this company. Thank you so much to Lucy and her crew my wife was so happy and excited. read more

I needed some help around the house and Lucy and her team went the extra mile for which I am very grateful. The team is always on time, work efficiently, and do a great job. My wood floors look awesome and my bathrooms feel clean. Highly recommend. read more

Casa Bella Pro Cleaning company is simply the best. I scheduled a deep cleaning for my home. They were super professional. The owner (Lucy) brought three amazing women to my home and they cleaned every crevice of my home. Five stars read more

Oh my! I didn't know my house could look like this! I was having an open house and asked them to give it a scrub to make it shine. It looks better than it ever has! We had someone come over to do a "deep cleaning" before, but if does not compare to the job Casa Bella did!!! Very worth the price paid! Would book with them again for sure!!! read more

Crew was awesome!! I called and that day I had an estimate and a few hours later a crew of 3 were at my door ready to clean and were so nice! They cleaned our house so good!!! They worked non stop until they were done! It was amazing and I can not tell you enough how happy we are on what a great job they did. So great that I am wanting them back to regular cleanings. This cleaning today was a move in clean. They got rid of the shower water mineral build up on my glass shower!! Amazing! Wiped everything down from top to bottom and exceeded my expectations!! And all for a great price! They DO NOT DISSAPOINT!! NO HIDDEN FEES! thank you for my smelled good and cleaned house!!! Wish I took a pic of before and after read more

Casa Bella Pro Cleaning Services - Yeah! All back to a sparkle! - Home Cleaning Near Me - Murrieta, California

One of my clients needed help from a cleaning company, over night. As the sale/escrow on her house had closed and the new owners were taking possession the next day... Casa Bella was the only cleaning service that was able to commit and commute to do the job on such a short notice. The best part was that the house was cleaned up to the owner's standards and the price was unbeatable! Looking for a bilingual, hard working, honest and competitive company that can clean your home or business? Don't hesitate to call the owner Lucy, she will take care of all your cleaning needs! read more

Casa Bella House Cleaning came and cleaned my entire house without any question. The ladies came and cleaned my house with a shine like no other. From top to bottom the best house cleaning service on the market. I cannot give them enough praise for how AWESOME they are. I recommend to pay for the quality of work and not the hurry up and clean work that most companies use. I called 5 different house cleaning services and this was by far the best out of the bunch. Lucy came and without hesitation met my timeline with my move in date and also my carpet cleaning schedule. I recommend Casa Bella House Cleaning service to everyone that is moving or just for general cleaning. They are amazing. read more

I want to thank Lucy and her team for working so hard and making sure our new house was deep cleaned prior to our move. Lucy and her crew were very professional, she constantly have updates at end of the day. Everything was spotless clean, including the windows. It was such a relief to find someone reliable to do the job. I will definitely recommend and will continue to use their services. read more

We just relocated and purchased a home in Murrieta. I called and received some estimates for cleaning services. We went with Lucy at Casa Bella. So glad we did! She was fairly priced and with her additional crew of Angie and Lupe they worked their buns off. They cleaned my house from top to bottom and it's still shining. I plan to have them back for occasional cleaning. This was the way to go. Carmen J read more

Perfection in summary! Just like everyone else, we were a bit reluctant whether to hire a professional cleaning service to deep clean a house we were about to move in to and oh my I guess we were in luck to have found Lucy :) It was just a simple process from a couple of phone calls then met her once for an estimate... on the day we came back, we found a 3Bed/2BR house that went from a disastrous condition to a spanking spotless clean. This helps us tremendously since we have a 2yr old whose an explorer and never stop moving. At least it cuts all our worries about the cleanliness of the house that we have to settle in fast. Thanks to Lucy and her team! read more

I am absolutely stunned! My husband and I came home and were speechless! Lucy and her team are AMAZING! They were so professional and sooooo detailed! We had them do a first THOROUGH clean and "OH BOY WERE THEY THOROUGH"!! We are having them come back regularly. I'll keep you posted!! read more

Lisa and her team are amazing! Their top to bottom can't be beat! No many nice extras like how they folded the towels. I have found new enjoyment in such a clean house. They are worth every penny. Will definitely re-hire. read more

Lucy did a great job at cleaning our house. Her pictures are actually what her work is. Such a huge difference. Professional and efficient.

Lucy and her team saved the day for me! I needed a move-out/deep cleaning before having professional real estate pictures taken for the sale of my house. Lucy was able to come last minute (because the other service I was going to use dropped out) and give me a quote and then she got the work done for me the very next day. Her team got my house looking spotless, even my realtor was impressed! They work hard and, for the quality of work they do, her prices are totally worth it. Plus, she's very upfront with her pricing. Even though my house took longer than the hours we expected it to, Lucy still charged me to rate she quoted me. If I wasn't moving, I'd have set up regularly scheduled cleanings with her team. I wish I had found her sooner. read more

Lucy is awesome! We hired her to clean our 1000 sqft condo up before we sold it. The place was in decent shape, but had been rented out for the previous 5 years, so there were obvious signs of use. In a few hours, Lucy had it looking like new. Some reviewers had been thrown off by the price, but I feel like the services provided were well worth the money. I would hire Lucy and her team back in a heartbeat. She came out to do the quote the day after I called her, and she had the place cleaned up the next day. When we moved out of the place and just before we were going to rent it out, we had someone else come in and clean. They charged the same amount and the house did not even come close to how it looks now. read more

Lucy and her crew are fabulous. They did an amazing deep clean on my house. They were super friendly and worked around my kids. Couldn't ask for more. read more

They did a nice job cleaning but they were heavy handed. My faucet was knocked loose in my kitchen, screen door off track, several blinds off their ropes/tangled and the shower door was out of whack. I let Lucy know. I sent pictures and told her the one thing that was most concerning was the faucet - I could fix the rest myself. She said it could not of been her team because they would've let her know. After some back-and-forth she said she would have her husband come over on Saturday to fix it however I was going to be out of town. I never got another offer to fix. If the job had been "cheap" I would have let it go but it was more than other quotes. I chose her because initial communication was very prompt and professional (which I put a great deal of value on) read more

Casa Bella House Cleaning is amazing. They did a great job with my recently purchased home. I requested a quote and had a call back within 30 minutes and had a scheduled time for someone to come out and give me pricing. Lucy came out and went over all the details explaining what I could expect from her team and how she holds them accountable. Lucy was so detailed and called out things that most house cleaning services overlook. I wanted a cleaning the same day and Lucy delivered having her team at my house within the hour. Once they arrived they went right to work wasting no time. 6 hours later my home was sparkling clean!! I would recommended Casa to anyone looking for quality work and a great attitude. Thank you for all you did! read more

I called Lucy early Monday morning to come to my house and clean my floors. I read her reviews and wanted to try her out. She was very busy, but made time for me on short notice, she came over on time and gave me a great quote. She took her time and exceeded my expectations! I will definitely use her in the future read more

Lucy and her team were amazing! She completely over delivered on her assessment of what she was going to be able to accomplish due to the condition and age of the rental we had, she took pictures or a faucet that looked tarnished and old like something you would find in a shipwreck. It looks fantastic like a whole new faucet. Not even the same color! They worked their tails off and the place looked better than the day we moved in and she was super affordable. Thank you Lucy, you're the best! read more

They did not disappoint!! They are awesome! We needed a quick move out cleaning and they exceeded my expectations!! Do NOT hesitate to give them a try! read more

The initial deep cleaning was great, a bit high in price ($250), but I needed it done and they did a great job. After the initial cleaning was over, I continued to get maintenance cleanings every other week. My condo is 1,232 sq. ft, 3 bedrooms and 2 bathrooms and I live by myself with two cats. My place stays pretty darn clean on it's own. Lucy said it would cost $120 each time and the cost was a bit high because I have hardwood floors. Well, after a few cleanings, it became clear to me that I was being charged way too much. When Lucy sent 2 people it took them an hour and a half to clean my place, and when she sent 3 people it took them an hour. That comes out to roughly $30 an hour per person PLUS $30 to the company. I'm not exactly sure if that's what Lucy is paying her employees however because she had me give the money to her employees in a sealed envelope so they never knew how much was inside. Anyway, I asked Lucy if we could negotiate the price and she would not work with me AT ALL. She said she could bring it down to $100 and have her employees not clean one of the bathrooms. Lucy is very difficult to talk to because she's very stubborn and won't let you get a word in edgewise. She seems a bit greedy and she is not transparent with her employees about how much money she's making. Shady. Also, the very first deep clean was great, and the maintenance cleanings were above mediocre, but not so amazing that she can charge $120 for an hour of work. read more

Great service, affordable prices, and amazing staff! Lucy and her crew came in and deep cleaned my home. They focused on the kitchen and bathrooms. All the ladies were hard-working and had pleasant attitudes. It was a long, tough job but they did not disappoint. They bring their own supplies. I would definitely recommend them for any of your cleaning needs. Lucy is direct and will tell you what she can and can't do. She knows her stuff, so trust her. She will definitely be coming back to my home! I was very pleased. read more