Summerfield of Stockton is OUTSTANDING! From the leadership to all of the staff they are wonderful!…read moreWithin a week the entire staff know Julie's name and they are all so very careing to make sure all of her needs are meant. I can't recommend this facility more!!

Summerfield brought me much needed peace of mind knowing my mom was safe and well cared for. The…read morestaff goes above and beyond with communication and even sending photos. Leslie, who is the director is very nice and supportive. My mom was in another memory care facility which was fine, but I immediately noticed a positive difference at Summerfield in the level of care and communication. They have a great outdoor space as well and when you're in the facility it has a nice homey feel. Other places I've seen are more like hospitals. The staff and nurses are very kind and you can tell they care for the residents there.

Stockton Nursing Center has people who really care working there. Everyone we met was welcoming and…read morekind. The SNF nurses and administrative staff were exceptional in their calls and overall communication with me (a daughter of a former resident there). Staffing levels and food quality were at par with other nursing homes. There are large spacious rooms such as the rehab gym and dining room plus a courtyard with live greenery and even a few cats. Dr. Smith, the SNF MD, is exceptional - a great listener, very practical, with strong and solid medical advice and care. He shared excellent - research-based rationales for his recommendations. The reason for the 4 stars is that the facility is in need of a refresh such as bright & clean interior painting, new curtains, and updated closets & cabinets - as they've seen better days... Nevertheless, Stockton Nursing Center has wonderful nurses and nursing assistants and is a good facility.

My mother has recently been discharged from the hospital following a severe urinary tract infection…read more(UTI). A contributing factor appears to be the failure to change her promptly during shifts--sometimes not at all for an entire shift or even two. Since her return, I have been present and have observed the same issue recurring. If this were the cause of her hospitalization, one would expect the Certified Nursing Assistants (CNAs) to consistently maintain her hygiene to prevent a recurrence of the infection. Additionally, I find it inappropriate that CNA Paul informed my mother that his discomfort in changing her was due to her not wearing two diapers to make his job easier. This comment caused her significant distress, leading her to tears. Furthermore, today my mother was not changed throughout the entire day. When Paul began his shift, he was instructed to change her immediately. He responded that he would seek assistance to do so. After approximately thirty minutes, I checked to see if help had arrived. Upon asking him if he intended to change my mother, he inquired whether she wished to be changed now, despite having been instructed to do so promptly at the start of his shift. Such actions contribute to the neglect and continued risk of UTIs and infections among nursing home residents. It is only because of dedicated professionals such as nurses Lola and Edward, who genuinely care for their patients, that my mother has not been entirely neglected. Prior to this incident, I contacted Edward about a week earlier to report that my mother had again not been changed during Paul's shift, and her alert light had been on for over an hour. Edward promptly notified Lola, who took corrective action to ensure my mother was attended to. I urge the facility to implement strict protocols for regular patient care and staff accountability to prevent neglect and infections. I ask you to consider how you would feel if your mother were treated in this manner. It is imperative that measures are taken; without prompt action, I may be compelled to escalate this matter publicly. I believe that The Oak Grove Post Acute in Stockton, CA, could be a better environment--particularly if staffed by compassionate and dedicated individuals like Edward, Lola, EJ, Trishell, Araceli, Jezzryl, Ashley, and others who genuinely care for their patients. My mother and I can discern the difference between staff members who perform their duties merely for a paycheck and those who genuinely care about their patients and find fulfillment in their work. I am requesting that this situation be addressed and rectified to ensure that residents like my mother experience more moments of happiness, feel safe, and receive the appropriate level of care in a facility that should be their sanctuary, not a place of neglect. Lola and Edward are saints in my book and could do no wrong. I don't want to, but I will continue to write these reviews and raise concerns until they are taken seriously, and measures are taken to keep my mother and other patients safe, taken care of, and not neglected. I can't even imagine how the patients who cannot speak up for themselves have been treated and neglected. My heart goes out for those patients. The new company is named Oak Grove Post Acute, not Stockton Nursing Center anymore.

My mom could no longer live alone at 90, it wasn't safe. I toured Rio Las Palmas and was excited…read moreabout everything they offered. My mom is in assisted living, studio. I tried the food, delicious; The entertainment they have on a regular basis is upbeat and residents enjoy. Most days when I come to visit my mom, there is activity in the lobby, with residents sitting around and enjoying. Communication is outstanding. I am kept up to date on everything about my mom, they are very attentive. Jennifer, Karen and Gloria are amazing. They have made suggestions on care for my mom and were spot on. I can't say enough positive about the entire staff at Rio Las Palmas.

This place is a FRAUD! They push Sky home health on you even when you want another home health…read moreagency. Jennifer and Karen need to be looked at. They are probably receiving gifts from Marcus since he is part owner of Sky Home Health. Look up sky home health on the Medicare website they only have 2 and a half stars. If Rio las Palmas is a 5 star facility then why are they pushing a 2 and a half start agency on the residents? this place, Jennifer and Karen need to be looked into!

Yikes. This place couldn't run a support group if their lives depended on it. The person in charge…read moreof the group couldn't even figure out how to copy a Zoom link and email it. I wouldn't trust this place whatsoever with the live of your loved one. Look elsewhere for sure.

Nurse came to evaluate my husband but his first word is 'we are not prolonging your life's and we…read morejust forcus you 'die without pain'....that's scary......... since he still have some upcoming procedure with THE SPECIALIST he is not qualify at this time .....

Awesome care and the facility is clean inside and outside. Very caring and friendly staff as well.read more

This is the worst facility in Stockton hands down. Not only do they lack care the facility is…read morefilthy the managers all suck. Social services has no idea what she's doing just tall and dumb with skunk hair the case manager there also lacks empathy acts like she knows what she's doing but deep down doesn't, the infection preventionist is supposed to stop the spread of infections but by the looks of it is helping spread them my dad asked for his vaccination 5 months ago ..still waiting, they also said my dad had a diagnosis of malnutrition and he doesn't so that's great receptionist is rude as he'll the lady that's supposed to be the teacher of staff when I have complaints has an attitude for no reason and I overheard her teaching...yeah that's not teaching therapy sucks in general the nurses lack real education the business office has no idea what they are doing and if I missed anyone else...you probably suck too I hope Medicare pulls this building's funding and it gets shut down because this place literally is hell on earth

My dad was there for 3 weeks. I would highly recommend this facility. The entire staff is…read morewonderful, friendly and overall care about their patients. The facility is extremely clean. They were constantly checking on my dad whether he used the nurse light or not. He went through Physical therapy daily and they were amazing. Thank you so much for the care provided.

Most of the nursing staff is good. The food is horrible, but it usually is in these places. The…read moreperson NOT to trust is Dom, the administrator. He's very convincing but all he wants is your money. He'll make promises all day long, but delays on them until your loved one leaves and no more money is coming in. He'll even tell you the chef worked in a 5-star hotel! If the cook worked in such a place, he was probably a bus boy, not a chef! I will eat almost anything, but I tried my wife's food and spit it out. Every day you complete a form saying what you do NOT want...and that is exactly what they serve. Not once in over a month did they get it right! The rehab staff is nice and good when they work you. But they only work you a half hour; not an hour...or they talk to you the entire time and you get no exercise. I would give the facility a 2-star and the administrator and HR person a negative 5-star. Dom said he was in charge of several different facilities...so don't go to any of them where he exists.

Layla helped us a great deal…read more She met with us at a convenient location and we discussed our needs for our father. What's she understood our situation she was able to make a recommendation and put us in touch with a representative of the facility. The facility is much less expensive than others that we've looked at and yet it looks like the inside of a very nice and well kept hotel. We have signed with them and will be moving our father in next weekend. Thank you, Layla!

You will never find someone who is more committed and compassionate than Layla, she truly Loves her…read morejob and her senior community. She is truly selfless and will go above and beyond to make the process go smoothly, keeping the whole family in mind. She is truly an angel for the senior community! I would 100% recommend Delta Senior Referral services.

In 2012 my grandmother Was placed in this home and I tried everything to get her out of this place,…read morebut unfortunately was not successful and my grandmother passed away after suffering for so long here. My grandmother had a bladder infection that was not taken care of at one point and had to be admitted to the hospital. I would walk in the dinning hall and my grandmother would be faced towards the window with her food placed right in front of her (which she couldn't feed herself) she lost so much weight while being here and always looked over medicated. The staff was never friendly and was always watching me, which made me feel very uncomfortable. I would never send someone here. This place needs to be closed because not even a dog deserves this type of care.

My Mom has dementia and we tried to keep her at home for as long as we could. We thought we were…read moredoing the best thing for her but when she started wandering and took a couple of falls we knew it was time. I wish we had done it earlier! She is well cared for and happy at Golden Haven. She has been there for a year now and is still very happy. Golden Haven is a large facility on 2.5 acres where residence can freely walk around because the grounds perimiters are secure and monitored. This gives residents the sense of independence and freedom they really need. The rooms all have sliders to enclosed outside courtyards where they are free to go again giving them the sense of independence. There is also a lovely main garden courtyard for anyone to use. The hallways are really wide and have skylights, that make it bright. The rooms are decorated with nice wooden furniture all with connecting bathrooms and private showers.There is daily activities for residence and something is always going on. They just had a Senior Prom last month. They even have a beauty parlor. The caregivers are very nice and seem to know residence by name always saying Hi and calling my Mom by her name. Many doctors come to the facility for checkups and they have a Medic staff at the facility that dispenses prescriptions. The place is run by Dr. Ramirez and she is great! She is really on top of everything. Lisa runs the office and is also great. Always there to answer questions and make sure everyone is happy. This is a great place they really care about there residents.