I was forced to come here, because I had bought an online purchase that said I could either mail…read moreback, or return to this store. So I decided to come here, even though I absolutely dread coming to the mall. I've actually never been to this mall before, either. I am actually not a fan of outlets. Some people love them, and I think they have lots of patience, because picking through a hodge-podge of clothing, etc is not my cup of tea. I like organization when I'm shopping, and not taking hours to pour through racks of clothes. This store did not seem organized to me, as far as the clothing goes, but they had a nice array of designer sunglasses. My daughter ran over and picked out this adorable cute mini backpack, and asked if she could have it. It was by Marc Jacobs for the low price of...$199! Ummm, no. It was definitely cute and stylish, but for my child, no way! I thought if that was a sign of their "deals", I'd rather not shop there anyway. Service at the register for my return went off without too much aggravation from either side. She was initially kind of perturbed I was doing a return online, but I managed to get a small from her at the end. I didn't get my shipping cost back, but it's still worth it to have returned. I really doubt I'd be back here. The location is undesirable for me, and the selection of clothes haphazardly strewn about on racks all over the place does not appeal to me either.

This location has a good selection of handbags, clothing, and cute items for your pets. The store…read moreis busy and there is plenty of parking.

They require all of your personal information to do a simple transaction, really weird way of doing…read morebusiness

Store is overwhelming itself. It's organized it's just a lot and seems like a lot of stuff to go…read morethrough to find a gem. Great alteration services a bit pricy but of course it's a stand alone service within the store.

First time visiting Sugarloaf Mills and all I can say is -- wow. This place is massive. I haven't…read morebeen to a mall this large or lively in quite some time. From the moment I walked in, it felt like there was something for everyone -- clothing stores, specialty shops, attractions, and more food options than I could count. What really stood out to me was the variety. Whether you're into fashion, sneakers, home décor, pop culture collectibles, or just window shopping, this mall has it all. Even after nearly two hours of walking, I'm pretty sure I only covered about half of it. There's just so much to explore that it's impossible to take it all in during one visit. The food court was another pleasant surprise. It's clean, spacious, and full of options -- from quick bites to hearty meals. Everything looked fresh, smelled amazing, and there was plenty of seating even during busy hours. Parking was easy, the atmosphere felt safe, and the place was well-maintained overall. Between the sheer size, the variety of stores, and the energy of the space, Sugarloaf Mills really delivers that "mall experience" that's become rare these days. I'm already planning a return trip so I can take my time and see everything in its entirety. The place definitely did not disappoint.

This Mall is nice and has lots of fun stores. We come to this mall at least once a month since it…read moreis far from where we live. Yesterday my child asked to get on the Carousel that is located in the food court. Let me just say the guy working there needs to speak louder and not be so rude. He doesn't communicate very well. He was so rude that I was ready to just get my money back but my little was so happy I ignored it. Also 6$ for a one minute ride is really not worth it. Not sure if he stopped it early because this man and baby needed to get off but I felt cheated out right when we got off he went running to a break. Anyways the mall is great and has a lot to do.

Great store love how they interact with the community store is also dope as hell. They have 2…read morelocations so be sure to check out both.

Bart knows his ish. Need some sneaks and style guidance. Hit him up. Got a Purple Jeans T-shirt for…read moremy yout there

I wouldn't recommend a dog to come get a suit from here. I purchased a tuxedo for myself and rented…read moreone for my son. Days later on pickup day I've been calling for hours and I wasn't able to reach anybody. I arrived at the store and my pants haven't been tailored or tampered. My suit needed to be pressed and tags wasn't removed. On top of that my son suit wasn't delivered to the store, one of the guys lied to my face and said the tracking showed the suit out for delivery. I took my suit to a nearby place and they serviced it. I went home and they sent me a message saying that ups can't find my son's suit but they know it'll be here by Monday. Straight liars. Don't recommend. Make your own suit by hand w some needle and thread before you come here.

I did not have a good experience with Men's Shop. My mom and I walked in 3 weeks prior to my prom…read morelooking for a suite. They didn't have anything in stock that I wanted, so I ordered something from the book. Less than a week later when I went to try it on because it arrived, we realized they sent the wrong pant size for the suit, so the employee told us we should be able to just take out the material in the pant leg and it would work, but me knowing how small they were and the size of my thighs, I knew they weren't and we said to call the company and have them send me the right pants. A few days later, my mom called the store (because they said they would call but the employee never did so my mom had to be the one to consistently check) to check and make sure they were ordered and the employee said yes and they would be overnighted. Another few days later, my mom called again, but this time the employee said "Oh well the warehouse didn't have them, so we decided to just take out the pants like we talked about", which confused my mom and I because we knew that wouldn't work. And just like I thought, when we came in and tried it on, they still didn't work. So, on Monday (with my prom the following Friday), the employee said he would call again and get the right pants overnighted. My mom checked in every day, and no pants...idk how he "overnighted them" but they didn't come. So Friday, the day of prom arrives, and we show up to the store, still no correct pants, and I decided that I would just take the small pants for now because there wasn't really another option, except black pants (but they didn't look good with my suit). This whole time I had been keeping my cool, but when my mom started asking questions to the employee, he proceeded to keep cutting her off, lying in our faces, and be plain up rude. So I opened my mouth to ask a question, and he proceeded to cut me off, not let me talk, and scream over me. So I had to raise my voice so that he would finally hear me out. My blood was BOILING. We asked if we could speak to a manager or owner, and his response was no. That is not how you run a business. That is terrible customer service. After we left with the pants that were too small, we got the call 10 minutes later that the right pants arrived so we turned around, swapped it out, and ran out of there VERY fast before anything else went badly because of the lies we were told. In the end, we did get the right pants, but they were unhemmed still and it was overall not a good experience with TERRIBLE customer service. DO NOT recommend. He could have easily fixed the issue and made it right, and instead he yelled at us and continued to lie to our faces. Absolutely upset.

This H&M is rather small but it does has a good man section. There are sales item at the back for…read moregood bargain. The display is average. I saw much elaborate decorations of H&M. It has good up to date dresses style from European and US. Since it is summer, many of the summer clothes are on sales. There is a lot of short and short sleeve with new style. I enjoy my time here for short visit. My wife have the most fun here for shopping.

The employees here were not very attentive nor welcoming. When I went up to a lady employee to ask…read moreif they had this specific pair of jeans ( I showed her the item on the H&M website ) she gave me a very rude look and just said that she couldn't do anything and that all their jeans are near the register. Her attitude was really unprofessional and makes me never want to come back to that location again.

Great Service! Wanted to return for another customization but I didn't see the store in the mall…read more Did you guys relocate?

I found this positive gem by chance. Going to a meet up today. And needed another t-shirt after…read morespilling coffee on the one I was wearing. I thought about the Mall and just wanted to run in Ross and pick up a cheap t-shirt. Well! Coming into the mall I saw at sign that said Positive Gear. And looking into the store as I passed by. There where plenty of t-shirts hanging very neatly and colorful. So! I thought to myself "That's what I need and I do have to search through a bunch of nonsense clothing" Right at entering Mr. Clarke the store owner greeting me immediately. With a bright smile and a welcoming attitude. Mr. Clarke, showed me around his store explaining his thoughts spreading POSITIVE, INSPIRING, MOVTIVATIONAL MESSAGES. And i love some of his quotes. Considering all the crazy things that's going on with the world today. Mr. Clarke also offer custom t-shirts. If you want something other than what he has. He can design it. He does corporate events, family reunions, school events or just anybody that wants a few t-shirts with something on it. The t-shirt prices are $19.99. And these are "GOOD" quality shirts. Not that kind you find at some bargain warehouse. The sizes are XS thru XXXL for women. And M thru XXXL for men. Also! if you need a bigger size that's not in the store. Mr. Clarke will get the size you need and can make it for you. The store is a breathe of fresh air. I mean just to see a Black Own business that is trying to spread Positive messages to our young generation. I give 2 thumbs ups and I highly recommend POSITIVE GEAR for for your t-shirt wear. And any large quantities of custom made t-shirts for your company or family/school events.