Really lovely place they have here. The ambience was funny, so friendly and relaxing…read more The reception was lively from the waiting area up till I got into the chair for my procedure. Shout our to Dr. Bebe and Daisy ..

Dr. Bebe and her staff are prompt, professional and always courteous. I am glad that I found her…read more She is very patient and doesn't try to pressure you into everything, allowing me to think about the options when faced with a challenge during my treatment. I recommend her to anyone and everyone! Your appointment time is your appointed time.... no long wait in the waiting room.

Today was my first time at Elite Family Dental and I'm absolutely amazed at how amazing they are!…read more I walked in early this morning and let them know right away that I was not an existing client, did not have a scheduled appointment, and did not have dental insurance. They got me in after only waiting a reasonable time for being a walk in client. They quoted me for everything and not once did they make me feel pressured! The front desk staff is so friendly and Dr. Cano is wonderful! So excited to have finally found an OUTSTANDING dentist office!

Had a wonderful experience w the staff who were all soft spoken. The dentist was kind and calm. He…read moreknew what he was doing. My appointment was yesterday and they took me without any notice as I had an issue that need to be resolved as I was leaving town the next day.

Summary: If you value your time, avoid this place. They are disorganized, unprofessional, and…read moreincapable of managing appointments properly. Save yourself the headache and go somewhere else otherwise you'll waste your time like I did. ------- I've had multiple issues with this establishment over the past year, and I've been hesitant to post a review because I hoped things would improve. They haven't. While their dental services might be excellent, the constant issues with appointments force me to give them a scathing review. I hope they read this and realize they need to overhaul their management. A few months ago, I received a call saying they couldn't accommodate me because there wouldn't be any hygienists on site. That's fine, and I rescheduled. But when I arrived, they claimed they didn't have me in the system. I made a trip for nothing, which is incredibly inconvenient since I moved to another city in TX. I come back to San Antonio once a month to visit family, so my scheduling is very deliberate. With my most recent appointment for a regular check-up, I arrived to find a sign saying they were closed due to IT issues. No notifications were sent. You'd think a well-established dental practice would have contingency plans, but no. Once again, my time was wasted. My point is: Customers shouldn't have to worry about whether their appointment has been recorded after they make a call. Mistakes can happen, but that's why you train your employees properly or at least inform customers that they will receive a text/email confirmation and to call back if they don't. They've never said this to me. After that whole debacle, I've always had to verbally confirm over the phone to see if I'd receive any text/email notification to confirm my appointment, and if they said no, I would be extremely skeptical and have to call back. Scheduled customers should also be given a heads-up when unexpected events occur and they have to suddenly close for the day. If everything is reliant on tech, they should have some kind of contingency plan to be able to communicate issues with customers. This is not a nail salon or a restaurant where it's no big deal, people can come back the next day, next week, whatever. This is about people's HEALTH and their LIVES. When we have to reschedule sometimes the next available date isn't until over a 1 month because they're booked or we are unable to make the dates they have openings. This establishment needs to place greater importance on their clients' well-being BEYOND dental health and professionalism.

FRAUD !! FRAUD !! Do not come here if you have an HMO plan such as Guardian. Pat Booker Dental Care…read morewill lie and give you a dentist that is out of network and not tell you and force you to pay for services that are not covered by your insurance. You can tell because the insurance statement will say "Out of Network" as it did with me. I'm currently filing a complaint against them via my insurance carrier. As they told me, I'm not the first to file fraud against Pat Booker Dental Care. Pat Booker also randomly changes appointments around all the time and has terrible support. After I called them to cancel my upcoming visit and tell them about the fraud they are committing, they had the gall to offer me orthodontic services. Read the room, Pat! I'm never setting foot in this office again. UPDATE: Guardian has sided with me finding Pat Booker Dental Care at fault. I have been awarded a refund of over $400. Pat Booker Dental Care claims it was "administrative oversight" but none of them at Pat Booker Dental Care had taken me seriously when I pointed it out to them. Suddenly they changed their tune when Guardian investigated and it became an "oversight". I call BS. Don't trust these people.

We live in Wa State and my autistic son had a dental emergency while here in Tx. 7 to 7 was able to…read moreget him in that day, and then again the next day to pull the problem tooth. The dentist was very calm and patient with my son, which in turn made him less nervous and more comfortable .The office staff went above and beyond to try to find the dental insurance his dad has on him, I ended up paying out of pocket but it was much cheaper then it would've been where we live. I highly recommend 7 to 7 Dental.

I've always bragged about this office the techs and dental team are amazing. But over the last year…read moresomething has really changed and I'm not sure what happened........ For starters, Dr. Newman and Dr. Engel are no longer there, and there was no communication about this when I had just begun my ortho treatment. That's something I would have appreciated transparency on, especially since it directly impacts my care. Secondly the new orthodontist has been disappointing. He doesn't introduce himself, barely interacts, and often just walks in and out without much explanation. It honestly makes me question the purpose of coming in when I could just manage my trays at home and track my own progress at this point. I've also seen that others have had similar concerns. From what I've found, he also has negative reviews elsewhere outside of this practice as well, so this experience feels inconsistent and concerning. I really wish there was more transparency and a higher standard of patient care. At the end of the day, I don't understand keeping a provider who doesn't seem to prioritize patient experience.

So excited I found this office! I felt so comfortable during my visit and Dr. Johnson was…read morewonderful. The staff was super friendly and professional.

They tell you procedures are covered and then they send you a bill. Thery had to redo my partial 3…read moretimes before they got it right and it still doesn't fit well. Stay away from this place!

Our experience with embrace (get it-em brace hehe) started when we were at our normal dentist,…read moreOlympia Hills off Pat Booker. Dr. Gonzalez had nothing but stellar things to say about Dr. K as she called her. We called to set up the consult and our phone call was greeted by a very friendly voice of Chuck who helped get us scheduled. Everyone is so nice, **I should have gone into orthodontics, everyone is so happy here** We came in for the consult and were greeted with water and an awesome check-in experience. Vickie took us on a tour of the whole office which is state of the art, well organized, and beautiful. She helped us with a basic run-down of the experience as well as a little of her personal testimony about braces in general. Both were very helpful as we were clueless. We waited just a bit for Dr. K as she is working in Stone Oak as well for now. Both Vickie and Chuck were talkative and made us feel at home. Dr. K arrived and talked us through the options. She was so thorough and was making us feel understood. She allowed us to schedule the very next week and in order to save time, allowed us to do the pre-braces checklist for pictures and place spacers before we left to save us time. We are at the appointment now to place the braces. They have a variety of payment options to include: CareCredit, an in-house payment plan with down payment, and a percentage off of the total if paid in full. Not sure if this is a promotion but either way, great options. They do take Tricare and are considered in-network which is always a plus. Now for the amenities, I posted pictures which do it no justice but the facility has a brushing station, game room with free Pacman and a charging station for devices. Their medical equipment is top of line. NO GOOPY MOLDS!! They use 3D imaging and it's amazing to be able to see the potential end product. Their X-ray machine is new and very quick. I can't say enough about this place and its staff. We are so lucky to have found them while we are here. Highly Recommend!

from my consultation almost a year ago til now I've experienced nothing but the best from everyone…read moreat the office. Everyone is so happy and sweet. I wasn't sure about getting braces and was very nervous, but dr K went over all my options and we came up with a plan that works for me. I highly recommend her and her team. They're great!

Very Friendly and caring. Dr. Nguyen and Reyna are truly skilled professionals. The put me at ease…read moreand took great care of me. Going to miss another Great Dentist and friend, Dr. Paul Sheridan. I would recommend Lee for their excellent staff and skills.

A bunch of crooks out for your money and they take advantage by downsizing their patients health to…read morereap in the insurance $$$. My mother ended up in the ICU on Christmas because of their negligence in diagnosis, treatment, and aftercare and they should be sued for medical malpractice. The Dr was Sue Yun and she was enjoying her vacation while all this was happening. Disgusting.

We had an appointment with Dr. McGarrell today and man I got to tell you all the staff was just so…read morefriendly. We haven't been there for three months and I told the doctor man all your staff is so friendly. Glad to see us. We felt very welcome and of course we always get excellent service when we go there so thank you guys also so much for being you all I just can't say enough very well appreciate it thank you Mrs. Jackson

Great and amazing practice!! I would recommend anyone and everyone. Dr McGarrell has treated both…read moreof my children and myself as an adult. The facilities are top notch and very professional front office individuals.

Great & fast service ! Dr. Ritz and Julianna are super friendly! much recommended ! Clean site and…read moreamenities !

I cannot day enough about South Texas Ortho on 3009. I absolutely LOVE Dr B, techs, & office…read moresupport. They are all very welcoming & sweet. We have been seeing them for 7 years for my oldest daughter who is now 13yrs. They are very honest & straightforward with what you need, not how much they can get you to pay. They are very supportive of the local community & love their clients.

The business just opened up last month. The service was great and care was amazing. I called for an…read moreappointment as a new patient and they looked up my insurance for me and took care of it. The care was great and they explained everything to me in detail. I will be switching to Fox Garden Dental for a my dental needs.

I "confirmed" my daughter's appointment verbally (in person) at the office during my appointment…read morethat was a week earlier. I was told I didn't need to confirm via any other method since I did it verbally. I received text messages reminding me of my daughter's upcoming appointment an hour before which said "See you Soon!" The appointment was canceled without any notification and I never received or missed a phone call from their office. I was told, "sorry but you should have confirmed via text" and obviously my in person confirmation meant nothing. They have lost two new patients for their "technical" error and lack of communication.