I had them do a railing for my office that a customer hit. It turned out identical to the others and they did a great job. I am now working with Cascade Powder Coating on a sign that I am having made for my business. They have been great to work with and always prompt. I definitely am pleased with the overall experience read more

We hired Cascade Powder Coating to design and build a steel staircase rail and handrail for the interior of our home. It is beautiful, we love it! Josh and his team did everything they said they would and on time. They came out and measured, sent us a design to approve, did a test fit and delivered the railing when they said they would and at a price that was in line with his initial estimate. Josh and his team helped us find the best balance of cost and style/quality. We haven't been so lucky with other vendors for other projects in the area and greatly appreciate the service we got. read more

We were looking for a place to have our wood stove powder coated close to Cashmere Washington. After reading some reviews online, we were a bit cautious, so we called Cascade Powder Coating and talked with the owner Josh. Later we found out that the bad reviews were not from a real customer. We decided to have our wood stove sandblasted and powder coated a beautiful copper metallic special order color. Cascade took care of ordering the powder, prepping and powder coating the stove, and it turned out great. Josh even met us on a Sunday to load the stove into our truck with his forklift. We were also happy to have the final cost come in within $10. of the quote. Would definitely do business with Cascade Powder Coating again. read more

I left a negative review for this company, and I was a "real" customer---- I called Josh Potter and confronted him about telling other customers that my review is not from a real customer, and his excuse was that, although he did remember my name and what happened, I'm simply "not in the system anymore". Also, Gavin did not respond to my messages that I am "real",that he should edit his review---- maybe he's not "real"? Very dishonest, watch out! Original review; Horrible - Absolutely the worst experience imaginable. After tripling their given estimate and taking nearly two months to shoddily powder coat a pair of brake calipers (later explained to be an item they're unable to do), this company then intentionally damaged the item when I complained and returned it for re-coating. Unfortunately as taking this company to small-claims court would have outbalanced the expenses I'd already incurred, paying up and submitting a SuperPages claim was my only recourse. Unprofessional, rude, and dishonest, this is a company to avoid. read more

A few years ago, the service was good and quality was also good. Last fall, I had an item powder coated and I took it home. As I was about to remove it from vehicle, I noticed a flaw. I called them up and told them about it. I was told perhaps it slid in the back of your truck. I told them it didn't move and the flaw would have been a scuff not a flaw. Then, I was told it was my prep work and not their fault. Not once did they try to make it right for me as a customer until I sent Josh a text that I could dispute the charge and leave negative feedback. Only then did he step up and take care of the issue. It's not that difficult to try and make a customer happy so that they may come back again but this place only sees as far as the current transaction and they don't seem to care to retain customers. Since my item was fixed, I left it that but felt that they felt put out. Just recently I had one of his employees approach me about how I parked on the street and if I could park straight. I stated I wouldn't as there is plenty of room and being on the corner, it's best if I park at a slight angle so I don't get hit. His employee started to me to fk off and flip me off. I said have a good day. He then stated he was gonna paint my truck with the rattle can paint in his hand. So I sent Josh a message and he stated that what his employee does on his time is not his issue nor would he be responsible for any damages. Essentially Josh was condoning his employee's actions because of the way I parked. In my opinion, Josh was still butt hurt from our last business transaction and felt he needed to sever all ties by telling me not to ever contact him again. Those are words of someone who can't deal with customers and has low expectations from his employees on how they treat customers. As I stated, the quality and service has gone down hill quickly and word of mouth spreads just as quick. read more