Overdue review, but we hired this company to do our move-in deep cleaning and we were very disappointed. There were several places left unclean (oven, dishwasher, toilets). While they did come back to clean, it was still unclean... To this day every time we use the oven there are mysterious white flakes that fall from the oven roof, almost as if they put a cleaner in but forgot to actually clean it off. I just hope not because cleaners are typically toxic? The toilets, they insisted that there was no way for them, the professionals, to remove the stained seats. Anyway, what's done is done and we will not be rehiring them for future cleanings. Edit: Yes they did "clean" our house. Partial messages about this has been added to my review. Look, I don't like writing these reviews but as we are looking at possibly another deep cleaning, I was reminded of this experience and I felt it was worth sharing. read more

CASD Cleaning Services - Home Cleaning Near Me - Fremont, California

Claudia responded quickly via messages on yelp and agreed to clean same evening as I was vacating my apartment in the next few days and it was the only day I was available. She communicated with me when she was running late since she was coming from Petaluma to Fremont. No worries as I had started to lightly clean already and wanted her to deep clean everything else. When they arrived they quickly went to work and did a fantastic job with every little area that I missed. They completed in about hour and half and everything looked great! Would definitely recommend and use them again. read more

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David did a great job and very responsive He also followed up on the requests that we found later. Highly recommended read more

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I hired CASD cleaning services for move in/deep cleaning 5 days ago. When they left they ran dishwasher. This is what I found later. I asked David what kind of soap he used. He replied he used "dawn". I was shocked the professional cleaning service used regular dish soap in dishwasher. He said he would come later to clean the mess but I couldn't let it sit like that. So I cleaned myself. No apology. When I asked for portion of money back, no response yet. read more

CASD Cleaning Services - Overflowing sud from dishwasher after cleaning service. - Home Cleaning Near Me - Fremont, California

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I was apprehensive about paying for cleaning services but I am incredibly glad I did. Claudia and David were thorough and considerate and cleaned our home far better than we could have. We paid extra for a deep clean and it was well worth it. I couldn't be happier with this service and will absolutely invite them back. They are worth every penny and have the most competitive prices in the area to boot! read more

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Ghosted us two times. Seems like a nice lady but doesn't commit to staying in touch with you. Seems like she does this for fun and isn't an actual business read more

Needed cleaning service as I was moving out. Response time was really amazing, literally in the same day we figured out the time for the service. Price was lower than what others are offering. Guys were super polite and convinced me that I don't need to worry and they will do the job. I greatly appreciate how they reacted to my requests to clean some places more, and some extra cleaning for carpet and walls. It is my first time experience hiring cleaning team, and I am more than happy with my decision. Thanks for the guys. read more

OMG the best cleaning service ever, David and his team no only clean and sanitary the whole area they clean , they also help me to organize. Definitely I will hire and recommend David and his team , they also price point oriented! read more

Team just finished cleaning our house and it looks amazing! The house was left spotless and fully disinfected. Unlike other similar companies, here I noticed high attention to the details. Highly recommend for COVID-related cleanings. Thank you so much for the quality work !! read more

CASD were able to come out to my house and do a deep clean on a few hours notice. Both cleaners wore masks and kept a good distance while indoors. The work done was done well and for a good price. the cleaning took longer than expected, but the price was as originally arranged. Thank you! read more

CASD was immediately responsive to my initial inquiry. Responsiveness is extremely important to me. Our first cleaning is scheduled for very soon. read more

I requested several quotes for a move out cleaning and Claudia responded quickly with a very competitive quote where others were requesting in person consultations. We actually needed to reschedule our cleaning day due to the wildfires and she was very flexible and was available for the reschedule as well. She came and cleaned the place from top to bottom and it looked AMAZING. We weren't able to be there while they cleaned so she sent photos when they were done so I could see the work they had completed. We were thrilled. The new owners even thanked us for leaving the place so clean for them. We would definitely hire Claudia again for any cleaning services for sure. Highly recommend! read more

These people are the best!!! Very kind and cleaned my entire condo. I've been living in the same place for over 2 years now and it's a space that collects soooo much dust. This place looks spotless and looks better now than before we moved in! Super impressed and will definitely have them come out again. read more

Everything from scheduling to getting the job done, Claudia and team were amazing at communication. We had to reschedule a few times due to some external delays and Claudia always showed flexibility. The crew showed up wearing masks and high spirit and did a fantastic job for our move in cleaning project. They left the house smelling nice and looking clean. They were also able to help clean up cabinets in garage and the garage floor after our request and also the sheds as we wanted to get a round of cleaning done due to the virus concerns before we moved in. They listened to what we wanted and worked their magic. Will definitely reach out to them again for future cleaning needs! read more

After a slight scheduling issue and late arrival, 2 ladies arrived at my property to clean a home that we were moving out of. These ladies worked very hard and did an amazing job. We walked through the home and I explained my areas of concern. I left and returned 3 hours later and was very pleased. I would definitely use CASD Cleaning again, especially the two ladies who cleaned my home. I deducted 1 star due to the scheduling issues and late arrival, which stressed me out a little, but the cleaning receives 5 ! read more

Initially communicated through Yelp and obtained a fair quote for monthly service. I then left a few messages/txts to finalize details and coordinate the schedule but no one answered or returned my calls. read more

Let me start by saying I am very picky about cleaning. I have had a number of different cleaning businesses come to my house. Claudia and David will be the first business I call back for a return. They did a great job! Why only 4 stars? Like I said, I'm picky. Although I was extremely impressed by what they cleaned, there were a couple of things they could have done better. But again , I am being very picky. They will get a call back the next time my house needs cleaning. read more

I am so thankful for the service they provided. I gave limited instructions and they went above and beyond my expectations. I will rehire them on a regular basis. Great job guys read more

They did a fantastic job! Thanks to Covidaloca, our regular cleaner has been unable to come due to health concerns. Claudia and David were masked and took care of the house (while we socially distanced on a hike) in an incredible way! Our family has been in the house for six weeks, and we all came home to a spotless and lovely smelling home! They also did laundry! Amazing! After cleaning our 4000+ square foot home for the last six weeks, I have never been so grateful in my life! I would highly recommend them! They can also do special disinfectant cleaning for businesses if necessary. read more

I recently had a move out cleaning, overall deep cleaning was good, no complaints there. The only odd thing was that they took all my belongings that were left behind in my kitchen area. I was still finalizing my move so still had several kitchen items left to pack and they also took all of our frozen meats (and beer) with them that I was going to bring over to my new home. All my packaged breast milk supply that I had saved were thrown out which really bummed me out as I have a newborn and that milk was very much needed. They didnt call me once to confirm if that was okay or if they can take the remainder of my items home with them. I reached out to David to ask where my items were and they let me know they took them but will bring it back. 2 days later they brought it back but it was a very frustrating and upsetting situation. Nobody should ever assume any belongings in a household are up for grabs without verbal consent. So if you have a move out service with them please let them know to not take your items and if you plan to keep anything in the fridge please let them know as well. Unfortunately due to my experience I wouldn't trust them again. read more

I dont like the way you guys deal with customers just on text. That too replying after 24 hours and days. How can one even trust you when you guys dont even pick call once. I kept calling and calling. No one even bothered to call back once. I would never suggest anyone to go to CASD cleaning services. Pathetic service!!!! read more

Responded to my quote request within minutes with an excellent price. They were courteous and professional and were able to help the very next day. Will definitely use again. read more

They did such an amazing job for our move out. Every inch of the place was cleaned and sparkling. Thank you for doing such a thorough job!

David and Claudia did an excellent job with our move in cleaning. They were available at short notice, had the most reasonable rates, and accommodated all our special requests during the cleaning process. The home looks newer than it was at the time of sale. Will be hiring them again! read more

Claudia and her business is really unprofessional. We scheduled for 11:30 am and then she re-scheduled to 12:00 pm, then 1:00pm and then 6:30 pm. This really puts me off. Please be considerate of others' schedule and be on time. read more

Very happy with their work on a rental house that we have when a tenant moves out and a new tenant moves in. They r about 45 minutes late but things turn out good. Will definitely call them again. read more

Claudia and her team are awesome they helped us for a move out cleaning and it was quick, efficient and great!

Claudia and David arrived on time and were very responsive. We were able to check their references without any trouble. We are looking forward to working with CASD Cleaning Services. read more

This was my first time hiring a cleaning service and they had done an awesome job at cleaning the apartment from previous tenants that left it filthy. I would recommend them to anyone whose looking for this type of service. read more

Awesome job done! Excellent customer service also! I would definitely hire them again to come clean my home! :) Thank you again!

I needed cleaning service as I was moving out of my apartment. The job was done in about 1.5 - 2 hours. Communication was fast and quick. read more

CASD Cleaning Services - The house after cleaning. - Home Cleaning Near Me - Fremont, California

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I had tenants moving out of a rental that they left dirty. I was grateful that Claudia and her team came out and helped. We had agreed on a time slot of 10am which got pushed to almost 2pm. Which no big deal I'm flexible. I told them what I needed and I had to leave. Which is my mistake on trusting someone to clean and them knowing I wouldn't be back to check. I have had many cleaning services never had a problem before. Baseboards weren't cleaned, cobwebs weren't dusted, floors were sticky I had to rewash them. They didn't clean the track to the shower But they did manage to walk off with my roll of toilet paper and also my wall outlet adapter. My lesson learned don't trust someone to do a decent job if you aren't going to check on their work. read more

Thanks for the great cleaning of my home, then the bathtub looks like new, then the stovetop and oven are spotless and the house smells fresh. Appreciate the quick and friendly service and will be in touch for the next cleaning job. Thanks. read more

David and Claudia do a great job cleaning. They accommodate custom requests. They communicate if running late or if there is change in schedule. Highly recommend. read more

They are simply amazing and would welcome them to work on our four bedroom and three bath house again in the future. They managed to remove all shower stains from our glass sliding doors and markings on our carpet. The hardwood floor, kitchen counter tops and furniture surfaces glisten after they left. We were surprised and grateful to later find the insides of our microwaves cleaned as well. Friendly and deftly efficient in their work and couldn't ask for more. Thank you! read more

They did an amazing job with everything I'm so happy I picked this company. I love the set up in my children's room and the closets are amazing the stove looks brand new inside and out. Thank you Claudia to the moon and back you helped me out so much I can't thank you enough.... . Thanks again read more

David and Claudia did a wonderful job! Fast response, good communication, and a very thorough job done efficiently. Will hire again. Thank you! read more

Claudia and David are a wonderful team. They are very thorough and efficient. The house looks great they even took the time to wipe behind the cookbooks, toaster, and coffee maker--and all the kitchen cabinets. Highly recommend for deep cleaning services and recurring cleaning. Thank you again David and Claudia! read more

Does not honor price quoted or scheduling commitments. Contacted through Yelp and was quoted $260 for a service. Followed up to schedule the service and was told the person who quoted the service made a mistake and the service was $320, but offered to discount the service to $300. When I followed up to reluctantly accept the $300 offer I was told the date I needed the service was no longer available and there was no availability for a week. A very frustrating experience with a vendor who does not honor their commitments. read more

I found CASD cleaning services through Yelp quote. I wanted to get deep cleaning service since due to COVID I did not get professional cleaning service. David from CASD reached out with a quote and all the services that will be included. We agreed upon the price, amount of time it will take and number of people that would come on the day of service. It was expected to take approx. 5 hours for 3 people to do all the cleaning. On the day of service, David was late by an hour and only came with one more person. Obviously he could not complete the job in five hours. Because it was getting late and was dark already we both agreed that the remaining service will be done during the regular cleaning. I paid the full agreed upon price and we decided on the date for our next cleaning. The day before the cleaning I received the message that he is experiencing flu like symptoms so we pushed the cleaning out. A couple of weeks later I reached out and we agreed on a new day and time. But on the next service day David neither showed up nor called or responded to my message. In my experience they might be providing decent service but they are not trustworthy or reliable. I would not recommend them. read more