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    Absolutely Clean

    4.5 (8 reviews)
    Open 7:00 am - 5:00 pm

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    Services - Absolutely Clean

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    InstaMaids - Maid Service. Made Simple.

    InstaMaids

    (813 reviews)

    Downtown

    I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

    I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

    Veronica's House Cleaning & Janitorial - Sparkling clean!

    Veronica's House Cleaning & Janitorial

    (63 reviews)

    Willow Glen

    We commissioned Veronica to help us with routine home cleaning. So far we've had only one session,…read morebut have been quite satisfied with the service provided. * Her prices were fair * She showed up on time * The cleaning was well done - I didn't notice any missed spots, etc. If pressed to provide criticism, i'd say her communications could have been more proactive. There were no issues, but we had quite a few rounds of back and forths before we settled on all the information she required: photos of my place, price, a time that worked for everyone, rescheduling due to emergencies, etc. It would have saved her a lot of time to standardize some of this

    Amazing job from Veronica and her team! She was able to…read moretake me within less in a day's notice to help me with my move-in clean up. She got all into the nook and crannies missed by the landlord's professional clears. She cleaned some vents for me which I am so grateful for. They helped removed cobwebs in the entryway and back patio that was stressing me out so much. There was also an old wind chime from the previous tenant and bird feeder that was caked with bird poop, I forgot to say to just toss it but she cleaned it as well and I am forever grateful. The place feels so much cleaner than previous. We were unable to get the high ceilings which were maybe 15-20ft higher which I don't blame them as their stick couldn't reach. For about two hours the price was very reasonable and a great value for their hard work. Thank you Veronica!

    Absolutely Clean - homecleaning - Updated September 2026

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