Horrible, horrible place. I would give it "0" stars if I could.( I cannot use the actual name of the person this is referring to because Yelp removed my first review. I can't understand why they bother having reviews if they do not want them to be truthful.) That being said, this person is the most callous, uncaring person I have ever come in contact with. My father died very suddenly. We had always used this funeral home, so we went there. My mother was completely devastated. This person's demeanor can only be described as "jovial" when we walked in. He proceeded to handle the arrangements as if we were planning a luncheon. He then pushed papers at my mother and said coldly, "This is for the embalming.", as if she were signing for a cup of coffee. Throughout the service, he and another man whose name I don't know, laughed and had a grand old time as we mourned my father. After the funeral, he called my sister, thinking it was my mother's number, telling her about a mistake that supposedly was made with the cremation. We SPECIFICALLY asked him to call one of us, not my mother. Thank goodness he called my sister by accident, as the news he called with would have devastated my mother even further (the details of which I won't go into for fear that it would get back to her). Luckily, he had made a "mistake" and a nice man named Vince helped us.
My children go to school near this place and I have seen this person pull into the parking lot, park sideways and get out of the car with a toothpick hanging out of his mouth as if he were entering a bar and not a funeral home. He is a dispicable person who has no regard for others. I understand that it is a business and that they have to close themselves off from it to a point, but they should still have to act like human beings. This person should not be allowed to work there. Just because you are a relative, doesn't mean you belong working at a funeral home. I will never, EVER go back there, and I will make sure others know what it is like to deal with this place. I wouldn't let them handle funeral arrangements for a hamster, let alone another one of my loved ones. Shame on you! (You know who you are.) read more