The atmosphere is very welcoming and homelike. The service is fast, reliable, and polite. The food…read moreis delicious, I recommend a tex BBQ with paste on it . The pizza is amazing and you can customize the food to have almost anything on it, they try to account for allergies and dietary constrictions. All in all I really recommend trying the food.​

very disappointing - ordered the Texas bbq sandwich and it had one small drop of bbq sauce. It was…read morebad . I won't be back.

Fantastic thin crust pizza. Bacon and sausage are my…read morefavorites. Always consistent from location to location.

Wings were okay (meh). But the pizza made up for it completely. We ordered the wings and Florentine…read morepizza with chicken. Ask for the ranch for some zest

I've had mixed experiences with this location, over the few times I've ordered, so here are my…read morethoughts... Pros - Overall prices aren't bad, a bit pricy for some things, but they have great deals and a not-too-bad rewards program, when it works. - Specialty pizza- some of their specialty pizzas are good (Girl Next Door, Porky the Pie, HotBox...) - Consistent quality overall Cons - Can sometimes be very slow for delivery, or not offer it at all (might be because of shortage, but who knows) - Forgotten items (have ordered a few times, and driver has forgotten one item or another. Overall could be worse, and a solid option if you don't want a "big box" pizza like Dominos or Papa Johns.

I received and observed exceptional service at HotBox, which was a welcome surprise. The cashier…read morestaff member greeted everyone who entered the door with a "Welcome to HotBox" statement. The cashier also took time to explain pizza ingredients to people new to the United States who appeared to have never eaten pizza. The cashier's friendliness and patience was noted. The pizza is good for college town eating. I tried the new thin crust and it was hot and tasty. The takeaway drink cup is reusable, and they commission new designs and colors every so often. HotBox is good for a quick lunch, dinner, or late night pie.

We ordered the ButterBurger. The hamburger was great. The Staff was very friendly and provided…read moreexcellent service. Very nice restaurant. Seems like a brand new restaurant!

Stopped here for lunch. Wanted something cheaper but filling so I got the 4 piece chicken strips…read moreand their Signature Sauce. The sauce was every bit as good as Raising Cain's imo and my chicken was hot and fresh. These tenders are breaded in a panko style breading and the texture of the "white meat" inside was very mushy and mealy. Kind of off-putting to be honest. Chicken tasted very processed and although I could see the grain of the chicken inside, it didn't feel like white meat chicken in my mouth. Most likely would not order this again.

I just want to come on here and put my Input on for the 1 star for a Brian W. I'm a regular that…read moreloves to come see all the workers. They greet me every time with smiles on their faces and even bring my food to my table to me they don't do it all the time but most of the time it's because they are busy. I always do good reviews on here or Google but came across the one with Brian and just had to put my input in it. I was in the store last week I believe it was Friday & I over heard some of the complaints they got from a past worker which I'm assuming is the Brian W guy, Health department came and asked the GM (Taylor) if they can sit down and talk so they did and the health department asked how they do there meats and if everything is labeled correctly, Taylor explained to the lady they have a chart in the back that tells you everything they have in the store how long is last which first then she said was meats are good for 3 days, so if my manager slices on Monday it's good til Thursday morning but she tells her managers to throw it out on Wednesday nights because slicing gets done at 8am the following day, everything gets weighed out and put on waste sheet I watch Taylor go to there Coke machine grabs 2 papers and shows the lady everything on waste sheet even all the small details even with other customers being around and listening to it, she explains even the bread gets written down and thrown out with mold on it etc, soups get thrown out at day 2 of expired date on it. As I'm sitting there listening to this I'm thinking Taylor was just a manager her self not to long ago and go moved up to a GM so I'm sure she is still learning but she even asked the lady "do I need my servesafe even though we aren't cooking from raw meat" the lady said absolutely not, as long as you aren't cooking anything raw you do not need one so for someone to bring that up makes them think they are better then anyone. You can't expect to come into a food industry and expect it to be perfect. Taylor even brought up to the lady that she has cameras and is more then happy to show her the mornings of the other manager slicing and labeling everything and even showing the other manager weighing and throwing the expired meat out. Taylor even told the lady when she slices on Friday and Saturdays she will forget what day it is (laughs and goes pregnancy brain get she best of me) and I'll have to change it when I realize I put the wrong day on it and have to change it to the correct date Taylor explained to her that she has been working with food since she was 16 years old been a manger at all her jobs and got bumped up to GM that it's all new to her and she's still learning. Said everyone that works under her is also still learning for the new role she took on. It's not my business to come on here and have to advocate for the store or even Taylor but the way that review was just crawled under my skin made me upset. Don't let one review from an employee that obviously didn't like the work industry ruin your experience with firehouse, they are all trying to make the place better. And I'm sorry but every work place has people talking about other people but coming on here and putting someone down isn't okay. Specially someone who is trying to make the place do better. I love seeing Taylor's face when I come in to get my food and would hate to see her gone alone with the other crew. Everyone always has a warm welcoming even on tough days when it's busy but it's part of the food industry.

Hadn't had Firehouse in awhile, so came in for a quick dinner and had an average experiece…read more Pros - Speed of service. Food was ready quickly - Cleanliness- store was clean (at about 6p) Cons - Order was wrong and by the time I got food, too busy to have them remake - Staff weren't the friendliest, but it was busy and I think the two people working were a bit overwhelmed. - Flavor wasn't what I remembered for the cheesesteak. Very bland, good thing there was sauce and peppers for flavor Overall an okay experience, but doubt I'll be rushing back.

Absolutely amazing service. So clean and so nice! it's nice to go into a restaurant and be greeted…read moreimmediately and just have a genuine conversation. Will be back for sure!!!

This locations day staff has always been exceptional. They take time to make sure you have…read moreeverything you want and volunteer things that make your experience that much better. I visit this location often and the staff knows that I take these sandwiches to work for a 12-hour shift. That being the case, they generally offer to wrap the foot-long separately as two six-inch subs since they know I will be splitting the sandwich between two meals. Even the new people at this location are very patient with my children when they order their sandwiches when we come here for dinner. Everyone always treats me like their glad I came, or at least like I'm not an inconvenience to them. The store is also always clean and well stocked. It's the little things that set this location apart which is why I continue to return to this store in spite of the fact that there are four other locations in Crawfordsville. I have been to other local Subway stores and at some the employees act like I am interrupting their R&R time and they would like for me to go away. I have been in stores that act annoyed when I take more than a second to decide which sandwich I would like to have. This location is part of the regular rotation of places my family eats and it will remain that way as long as the staff and food quality stays top-notch, as it is right now. It may not be a fancy 5-star restaurant but this location is 5-star as far as Subway locations go.

We wanted to try the Detroit style pizza from jet's, and we…read morewere pleasantly surprised! We ordered via the online/website, it was easy to customize our pizza. The delivery time was well estimated and the driver was very nice! The pizza was delicious and the ranch is AMAZING. We'll order again!

The inside is absurdly small. You can barely pass by someone in line leaving the counter. The…read moreemployee I felt with was very kind and efficient which is rare these days. I had sweet chili wings. Their wings are randomly awesome. Probably the best traditional wings in town that are reasonably priced. The pizza was pepperoni. It was kinda plain, I've had their pepperoni pizza before and it was better than this. I don't know if they had an off day or what. I'll always come here for the wings