Joe replaced my OLED screen for my TV. It took about a week to get the part mailed from the…read moremanufacturer, but once it was in he promptly came over and installed it. Super knowledgable, and nice to talk with. Also very communicative through email! 10/10 would use again.

Joe replaced the motherboard for the tv and was very knowledgeable. He was prompt and courteous…read more Very thorough when it came to checking if the fix worked.

I had a friend bring his jeep to u guys, and ur techs r not doing the work they be paid to do. they…read moreare taking short cuts on the work. he had a headlight put in and ur techs used electrial tape and Zipties to hook the head light up. so now when he drives and hits a light cuts off. to me that put people who care about cars and trucks, don't do Shitty work. i won't ever bring my car or truck to ever again.

We were looking for a company to apply PPF to our new vehicle. We called and spoke to Jeremy who…read moreidentified himself as the store manager. After a brief conversation to determine if they could provide this service we drove the 40 miles to their location. Jeremy went over the details of application and price. We accepted the quote, booked a date and made a deposit. We indicated this was our only vehicle and was told they get a corporate discount with enterprise and would take us to pick up a car. We asked if we need to contact enterprise as was told NO. The day we were to drop off the car Jeremy was not there. A woman, name unknown was there. After we explained why we were there she proceeded to ask for all of our information again. Seemed strange as we had already provided this information to Jeremy. We told her that Jeremy was supposed to be there with his truck to show us the PPF installed on his windshield. We waited close to 2 hours only to be told that Jeremy was on a job and wouldn't be in. We were told they would take us to the car rental in our vehicle. This was unsettling but agreed. Got to enterprise car rental only to be told they had no cars to rent us. At one point they tried to rent us our own vehicle!!! At this point we had had enough, told the woman we were canceling and wanted our deposit refunded. She said to drop her off at the Chevy dealer and she would get a ride back to JC Customs from her boyfriend. I guess she didn't trust us to drive her safely back to her workplace. We refused told her we were all going back together so we would have a receipt for our refund. There was no apology given, no attempt to make things right. Jeremy made no attempt to reach out to us. The customer service is nonexistent with JC Customs. If you're looking for a company for PPF applications keep looking, this company is not worth hiring.

They don't work outside of lake wales it seems. I'm 19 miles away and they won't come out. the…read morelady was very rude. So don't read this and expect them to come out. I'm right up the road but because my address is in poinciana they won't come. I'm in polk county. I'm calling to speak to the manager.

Let me start by saying that I don't think that I have ever had better customer service. EVER. I…read moremean i,. McGyver with a WAREHOUSE. To date he has fixed everything that has broken, He can tell you what is wrong before he gets there. He is fair. There are alot of businessmen that will take advantage of single woman, not him. When things brake in the summer in florida. Quality of life plummets quickly...It doesn't last long...here comes Herman's Tv & Appliances to the rescue...He should own a cape! If half of our service providers were half as good, the world would be a better place! 5stars. 2 thumbs up. highly recommend. best regards. sincerely. Jesika Tocci

They said that I hired them! NOPE, I did not. They did not respond until I had already done the…read moreproject myself. I didn't have time to do it myself, so I thought that I would hire out the job. They didn't respond for at least a week, or longer. By then, I made time, and did it myself. It wasn't brain surgery, it was a car radio install. It's done, did it myself. BUT, I DID NOT HIRE ANYONE TO DO THE WORK. I WANTED TOO, BUT NO ONE GOT BACK WITH ME

I can not say enough great things about the staff, the service and the total experience at Hi Joes…read more I own a Toyota Avalon and was looking to add a little low end. I shipped around and at the end of the day it was their honest approach that brought me back.

We came into this store for a new iPhone for my 76-year-old mother. Juan helped us with extreme…read morecare, friendliness, and patience. I would recommend this store and Juan especially to anyone.

Staff greeted us right away, quickly addressed our questions, and had us on our way in a timely…read moremanner. Facility was clean and well maintained both inside and out.

Doing rugs & mats for the holidays. It's just easy to do these in their big heavy washers. The…read moreanimals usually need their blankets done every couple weeks & it's nice to have them clean & smelling nice for the holidays.

i'm doing this on all of my sites until I get my money back. I use the laundry mat and thank God…read morethere's one down the street is absolutely wonderful but you got $36 for me because you didn't have any laundry cards loaded in your machine and it charged my card which I work very hard for my money and it's a struggle just trying to get my clothes washed so I don't appreciate it. I don't appreciate where you don't have your or somebody in there or a number we can call so that we can get reconciled with the money that we needed to wash our clothes you a service and it is bogus. It is a scam. I will update this when I get my money back. This is unacceptable-Heather Faulk-Bell

I walked in explained my cell phone was being attacked. He took a look, and told me the base price…read moreand it should take approx 30 minutes. He called and it took only 20 minutes, my phone was back to working again. I will recommend this company. They did everything right. They are trust worthy. Very professional. They were recommended by spectrum. I can see why.

If it weren't so frustrating, I'd consider my experience with this place almost funny…read more Needed a phone battery replacement. Walked into the store in late October. 3 employees there, zero customers. Still took like 40 minutes to explain to them that I need a battery replacement for my phone. They were chit-chatting about anime and washing machines and ignoring me like the cast of Clerks. I paid that day. They were supposed to call me when the battery came in. A month later, still nothing. Emailed them with my ticket number and asked where we're at. Response: "What iPhone is that for?". I don't use an iPhone and told them so. Again. Ghosted. A week later, I email them again, requesting a refund. I get a quick response with lots of apologies. Says he'll refund and replace the battery for free if I come into the store. I'm not worried about the battery, just want a refund. Ask for the funds to be refunded to my card. Ghosted. 6 days later (we're now well into December, btw), I go to the store today to get my refund in person. "Open" sign is lit up. Door is locked. Lights are out. Their closing hour on the door is 7pm. It's 5:30. I email them again and finally get my refund, without me having to come into the store. Go elsewhere