I have been a customer for many years, but unfortunately their customer service has consistently…read morebeen disappointing. I recently ordered 170 gallons of oil, and their online portal quoted me $471.24 (which works out to about $2.77 per gallon). That seemed unusually low compared to the local average of $2.99-$3.09, but since their system confirmed it, I placed the order. When they delivered, they were only able to fill 134.8 gallons, but instead of honoring the quoted rate, they charged me $3.09 per gallon -- over $424. This was a huge discrepancy compared to what I should have paid based on their own quote (about $373). When I questioned it, I was repeatedly told the system was wrong and was essentially dismissed. Even a manager implied I was "confused," rather than acknowledging that their online pricing system gave inaccurate information. Mistakes and glitches can happen, but the way a company handles them matters. A respectful resolution -- even honoring the day's posted price of $2.99 -- would have gone a long way. Instead, I was told my confirmation screenshot "meant nothing" and that they would not stand behind their online system. Because of this, I can't recommend ordering from them. Their online pricing is not reliable, and their customer service is unwilling to work with customers when issues arise.

They used to be great. I have a small oil tank that would run out at times when I did not expect…read moreit. They were always able to accommodate me within a few days or a week at the most. It was easy to reach them and they cared. Since being acquired by Superior Propane, they have become the WORST. I started with them in 2012 and as of today, they have lost my business permanently. I spoke with a rep who told me that she has had many long term customers express the same disappointment. I used to recommend this company but now I strongly suggest you steer clear.

I had my sink unplugged and my leaky toilet replaced. This is a great company. I have been a…read morecustomer for years.

They are quick, efficient, professional and reliable. They completed they work nicely from start…read moreto finish. Thank you.

Always looking out for the customers fuel needs. Calling when it's been a while since the last…read morefill up. They have been our fuel supplier for almost 22 years now.

I've been using Fleurent Fuel Company for years and they have been great! As cold as it has been…read morerecently people are have trouble getting deliveries within a few weeks, I called Fleurent Fuel and they delivered the very next day. Great service from a reliable small business. Thank you again!

Round numbers have always been a big deal at Yelp. Back in the day, we would all celebrate each…read moreother's 100th and then 200th reviews. That's not as important as it used to be, but this is my 1000th review and we tend to pick them carefully. I suppose that I'm the first to commemorate number 1000 by reviewing Biddeford, Maine but it's no accident. Biddeford is an amazing little city. First, an incredibly abbreviated history lesson. Skip this paragraph if you understand mill towns. Biddeford's mill town community was the workplace and home for generations of immigrants. They came to the mills looking for employment and they started at the bottom, being poorly paid and working under conditions that we would never tolerate today. The mills were busy for years but became obsolete due a new technology called electricity. The old mill buildings became run down and abandoned, the towns were stuck with massive unemployment, crime increased, and it was really bad. Biddeford was luckier than many other mill towns because it became a bedroom community for Portland's workers and because the mills were re-used to make Vellux blankets, but downtown was still depressed. I first saw Biddeford in the 80's and it wasn't pretty. Not only had it been depressed for quite a while, but a huge incinerator called MERC was built downtown and it stunk. And it stayed that way into the 21st century. Fast forward to now and Biddeford is changing fast. The abandoned mills were bought by people with a vision. MERC was finally closed. People have been attracted by the cheap rents in the mills and they're being refurbished at an astonishing rate. I haven't been able to confirm it, but about one-third of the million-plus square feet of mill space has apparently been renovated. There's a group of people who give tours of the old run down mill buildings and they say that in a year or two here won't be anything left to see because it will all have been rebuilt and occupied. There are art galleries, coffee shops, concerts in the local parks, all kinds of ethnic restaurants, and new businesses seem to be opening almost every day. In the last few months, the city has gotten curbside recycling and a new supermarket. This is good stuff for a city that many had written off and I'm glad to write about it for my milestone of review number 1000. I'm giving the city of Biddeford four stars because there's still work to be done and more than a few local politicians act like they prefer the good old days of urban blight. Some bigger businesses have been unable to move to Biddeford because there's not enough parking and there's a big debate about whether the city should build a parking lot. A bright future for Biddeford is within reach and I'm excited to have a ringside seat in my artist studio, located in one of Biddeford's nearly-full mill buildings. And no, I'm not running for office. I'm just excited about where things can go.

Back in the late '90's, an obviously-bored Biddeford cop illegally detained me for almost an hour…read moremerely because --- after stopping me merely because I had salvaged a discarded-and-smashed-and-obviously-much-weathered TV set and was carrying it to my aunt's car to take it home and strip it for parts --- I did not have any ID and my name didn't come up when he ran it. The cop really had an arrogant and artificially-suspicious attitude, claiming that he didn't believe me regarding who I said I was because "You're a young man, and young men automatically have a criminal record, so you must be lying to me about who you are." What planet of prejudiced MORONS was HE from --- is it actually a DISADVANTAGE in the eyes of the law if I've simply BEEN GOOD ALL MY LIFE?! He even went so far as to run the plate on my aunt's car to see if anything about IT came back as a problem. He should have been GLAD that I was cleaning up the environment, not make me feel scared and humiliated for doing so! They also seriously need to upgrade their street-markings --- on one side-street, they had a confusing double-headed arrow painted at the end of it where it intersected with the main drag, seemingly indicating that it was a one-way street where you were supposed to change to the left or right lanes respectively if you wanted to turn left or right; I nearly got head-onned by a huge SUV that barreled around the blind corner on the left-hand side! What we pay taxes for, and they can't even mark their streets properly or train their officers ethically!

20 year FORMER customer. Owner refused to service my furnace in 7 degree weather because I dared…read morebuy oil from another company twice. After 3 phone calls, still refused with cold family at home. What other companies do this? Auto repair? Grocery stores? Plumbers? No, no, and no. Shame on you.

After 20 years of being loyal customers we had a no heat emergency when the temps were in the…read moresingle digits. Ann Jenkins refused to provide service because we had bought oil from another company twice. We had no contract, just used her services, up until now that is! 20 years!