I am writing to commend the exceptional service I received during a recent visit to your…read moredealership. We had the distinct pleasure of being assisted by Frandy during our test drive experience, and his professionalism and customer-centric approach truly made a lasting impression. From the moment we engaged with him, Frandy was remarkably accommodating and genuinely welcoming. He patiently guided us through every aspect of the vehicle we were considering, demonstrating an impressive depth of knowledge. He meticulously detailed the car's features. We particularly appreciated how he tailored his explanations to our specific needs and concerns. What truly set Frandy apart was his refreshing sales style - devoid of any high-pressure tactics. Instead, he adopted a consultative approach, prioritizing our satisfaction and helping us identify the vehicle that was the perfect match for our lifestyle and family requirements. It was clear that his primary goal was to ensure we made a well-informed decision. Randy is an asset to your organization.

I was ready to replace my 2003 Honda Pilot and planned to upgrade to a newer model. I already had a…read morepre-approval certificate and was prepared to make a purchase. When I asked the manager if there were any 2022-2025 Honda Pilots available for a test drive, he told me none were available. I then asked for a business card, and he claimed he had run out, even though I could clearly see a stack of cards on his desk. He asked me to leave my name and number and said he would call when a vehicle became available, but I never received a call. (500 Yonkers Ave location) The experience left me feeling dismissed and undervalued as a customer. I eventually went to New Jersey and purchased a 2024 Toyota Highlander instead, where the dealership treated me with professionalism, respect, and hospitality.

that is a piece of shit. They stole $4000 of my money and never fixed my 2017 Dodge They gave me…read moreevery excuse in the world and they took two months for my car and nothing was ever fixed. The name is Nelson and he sucks and so does his I will never go back there again after losing almost $4000.

Went to the for my Jeep for evap/ smoke evaluation and for my ac units! Guy gave me a bill for damn…read more$1800 and I still had the same problem! Went to my uncle, who's a master mechanic, changed the 2 one 1 way valve connectors and a new gas line filter! Problem solved! the 2 one way valves, came up to $40 bucks. Crooks for real! Would never recommend!

Mike B has been helping out the Pereira family with new and used car purchases since 2008!!!! He…read moreis knowledgeable, patient and always available to answer any questions we have. He goes above and beyond every time!!! Thanks Mike B for the wonderful and ultimately stress free experience at Yonkers Honda. It is beyond words of gratitude!!

I cannot speak highly enough for the efficiency and service I received at Yonkers Honda Certified…read morePre-Owned Dealership. As a 3-time CRV owner , I was impressed with how Leo ( thank you so much) took the time to ensure I got specifically what I needed to get in my vehicle. The manager Ike ensured I was clear on all terms. You cannot go wrong if you want personalized service. Thank you ! Thank you!

I've held off posting this review until my saga with Middle Village came to a close (~7 months). I…read morewould have rather not bought a car than gone through this exhausting, expensive, and frustrating experience this year. TL;DR: 0/5 stars. If you're considering buying a car from Middle Village Motors, just don't. There are plenty of cars in the city and plenty of better places to buy them. Ray Chomicki sold me a flawed car, wouldn't help me get it fixed, and then tried to buy it back for less than half the cost less 6 months later when his mechanic wouldn't work on it. Ray from Middle Village Motors sold me a car for $6,000 in April. Within days, issues mounted that only continued and worsened through the summer, resulting in 5 breakdowns/tows. When I approached him to help (I was even willing to help pay for repairs!), Ray would either say my car wasn't covered under his warranty or give the car to his mechanic (Highway 79 on Metropolitan), who would "run the error codes and find nothing". After 6 months of issues, complete replacements on parts that had nothing to do with the car's problems, and tedious phone/email tag, Ray offered to buy the car back for $2,800, just under half of what he sold it to me for. I took the car to a different mechanic who quickly and easily troubleshot and fixed the issue (had to do with the fuel system/dirty injectors and sensors). The car had other issues, too - I could keep writing - but the point here is that MVM could have done the right thing, realized they sold me an unfit car and made it right by either fixing the car or issuing a refund. Ray's resolution was essentially charging me $3,000 for being gullible enough to buy a car from him. Yes, I admit I was gullible and made mistakes in this process, but no, Middle Village Motors was not very upfront or helpful with the issues pertaining to the car that they sold me. I want to say the folks at MVM were downright dishonest, but I don't want to discount the possibility of incompetence. Save yourself time and money, don't buy a car here.

Great Costumer service. Very trust worthy. My family purchased great condition vehicles from here…read moreand so did I. I purchased a beautiful pearl white Nissan Murano exactly what I was looking for. I live in the neighborhood and I rather support our local businesses. Middle Village Motors I have to say I've dealt with commercial dealers and leases I had such a better experience at Middle Village Motors. I highly recommend this dealer. Come See Elvin he has many years of experience and he's just awesome.

They do an awesome job -- my go to spot for car troubles. They take care of your car and don't…read moreovercharge.

I was visiting NY from Boston and my muffler detached. Bruce and his team took me right away and…read moregot me on the road in two hours. I am so grateful for their kindness and good work. Thank you!

This Auto place is a big rip off please do not buy cars from them I was told my AC worked when I…read morebought it in the winter the summer came around and it does not work . I brought the car back and he charged me $1,400 , which I believe he should not have charged me anything he said he replaced the compressor and the condenser and he did not the compressor is still the original compressor and I do have pictures of it . So here I am another summer now I'm paying to have it repaired again also when I first got the car after heavy rain the whole back was leaking I brought it back to him he said he found the leak he did not had to bring it back again after that I had problems with my radiator to find out the wrong fluid was put in it should have been a blue fluid in the radiator it was pink So my radiator was replaced . It was also something wrong with the transmission that thank God Subaru had it under warranty I would never buy a car from them I don't care how nice they are they will rip you off

I should not have to argue so much to get the guy to agree to put the car in the order it was…read morepromised after 11k for a beat up car