Drove by this car lot on my way to purchase a car. I spotted a clean VW so I decided to stop. Bryan…read morewas not pushy, provided Carfax and even allowed me to test drive the car alone. He didn't ask me about financing or what I was looking for or what my budget was. Car ran beautifully, it was clean inside and out. Oil was changed when I checked. I made an offer the next day. No negotiations were accepted, however the owner did discount the price to help me with tax,tag and fees. Overall great experience. They didn't give off the sketchy salesman vibe, they were upfront and straightforward. Car runs great still. I wanted to wait awhile before giving a review! Very satisfied with service and price.

Purchased our family van from Brian and couldn't have been more happy with the experience. Great…read moreprice. Great car. Smooth from start to finish. Very professional. I'll be going to Brian the next time I'm car shopping!

absolutely love chevrolet trax so much and the price so reasonable for my late career as a travel…read morenurse who needs good fuel economy thanks for your understanding and support for helping me purchase the 2026 chevy trax activ. my pleasure to visit professional dealership thanks marsha butler and joe

I've invested well over $100,000 with this dealership over the years, including the purchase of two…read morevehicles valued at more than $50,000 each, as well as service work on multiple vehicles. That's why this review is so disappointing for me to write. Overall, I've had positive experiences with the dealership itself, but my experience with the service department has been frustrating due to ongoing communication issues. During my most recent visit, my vehicle was accepted on May 26, and I did not receive a meaningful update until June 1. I also had difficulty obtaining the diagnostic paperwork and had to follow up multiple times before finally receiving it. I was initially told the paperwork would be available when I picked up my vehicle, but that did not happen. One issue that contributed to my decision to seek a second opinion was the lack of clarity regarding the diagnosis itself. During conversations with the service department, I received what appeared to be a more specific explanation regarding the possible cause of the issue. However, when I eventually received the written documentation, the description was much more general and referenced only a complaint of blue smoke from tailpipe. The verbal explanation I received appeared more definitive than what was reflected in the written documentation. As a customer, I was left uncertain as to whether both were intended to convey the same conclusion. That lack of clarity made it difficult for me to fully understand the dealership's assessment and ultimately contributed to my decision to seek an independent evaluation. I appreciate that the dealership accepted my vehicle and did not charge me for this visit. However, the lack of communication and delays in providing documentation significantly affected my confidence in the service process. Because of these concerns, I ultimately had the vehicle towed to another repair facility for a second opinion. What was particularly frustrating was that when I followed up regarding my paperwork and other questions, I felt as though my concerns were not being taken seriously. After investing this much money with the dealership over the years, I expected better communication, better follow-through, and a greater sense of urgency when addressing customer concerns. Unfortunately, this experience left me feeling that neither my time nor my business was being valued appropriately. I genuinely hope the dealership improves its communication and customer follow-up practices, because those issues--not the vehicles themselves--are what have damaged my trust.

Great dealership for all your classic car needs. Sales and service for classic and exotic cars.read more

The response given to my rev is laughable and totally untrue. This is 100% a shady business and my…read morefamily is not the only ones who have reported them to Consumer Affairs and the BBB. The representative from Consumer Affairs who helped us with getting some of our money back told us they have SEVERAL reports against them for the exact same Yo-Yo scam and they settle to sweep it under the rug. I guess there are a few people who got good service, but we and the other people who filed claims against them are not ones who got even acceptable service. You can plainly see in the owners response he accepts no responsibility or accountability for the actions of his employees and company. Thankfully my daughter found a REPUTABLE company and bought a be vehicle, 3 years newer and low in price through the same lender she was told denied her, with NO hassle and has already paid it off!!!!! We STILL don't understand how she was "supposedly" turned down by the same lender who approved her a few weeks later, especially since they said they had no record of a denial in their system. Like I said before, this company does shady business and I would steer very clear from them if I were you!! Also, do your research on companies before doing business with them and always check with the BBB and Consumer Affairs, I wish we had!!

Everything on this transaction was simple and complete…read more Only hard thing was finding the pod but it's like a back country road but it didn't impede the quality of the sale.

From the owner: Simply put, Carvana is a better way to buy a car. You can browse, finance, and purchase a car…read moreonline and have it delivered to you as soon as the next day. Cutting out the dealerships translates to thousands of dollars in lower costs on every vehicle we sell. We pass these savings on to consumers in four ways: lower prices, premium cars, a better experience, and no hidden fees.

Great experience you can tell they care about you returning to shop with them. They want long term…read morecustomers and not in the business just to sell you a car.

Jon Elvis and Mr Hardee made my car buying experience quick easy and I'm pleased with my New 25…read moreEscalade. Thank u. Everyone there was pleasant. Very observant and made sure all my needs were met

So far I've had my car for about 3 weeks & no issues. The workers there were super friendly, honest…read more& upfront about things with us. My husband & I left happy & im still happy with my purchase! *will update if needed*

One of the most unprofessional experiences I've had with a car dealer. I requested a Bill of Sale…read morefrom Brothers Auto Sales of Conway and was met with an accusatory response implying concerns about fraudulent documents. Completely unacceptable and disrespectful. I recommend taking your business elsewhere--there are far more reputable dealers out there who treat customers with basic courtesy.

I bought my 2019 Crosstrek at Johnson Subaru in Cary and had every scheduled maintenance done in…read moretheir service department. Luckily, I hadn't needed any repairs, or I would have had them done there as well. When I moved to Myrtle Beach last year, I planned on building a similar relationship with Hadwin White. I had my first maintenance done in November and was pleased. When my starter died, I arranged to have it towed to Hadwin White for repairs. I called to make sure I could pick up a loaner before I jumped in the tow truck to ride to Conway from Myrtle Beach. I spoke with Christine and Alison and neither one could promise me one of the two loaner cars they had on the lot at 3:00 in the afternoon. I was told I needed to have it evaluated before they could give me a loaner car and could not provide a car even though I had a dead starter and a 4:00 pm appointment for the next day. As the tow truck was pulling my car away, Alison called back and said I could have a loaner car if I agreed to a $155 diagnostic. At that point, I'd already made arrangements to have it towed to an independent garage. I'd paid a premium in the past to work with the service department at a dealership because they provided a premium service at a premium price. Hadwin White put an end to that.

Note: 4/5 stars: I'm back! Went here on Monday JUly 27th 2026 with my parents to finally pick up…read morethe car from the body shop! First off, kudos to Tabitha, who kept in touch with my dad and provided updates as far as when the car was ready or if it needed anything. Although on that day earlier my dad called her in the morning saying that we will pick up the car at 2PM that day. We got there and bob greeted us and called her- and she said she didn't recieve the call. Okay. (4 stars for this). Anyways, must have waited maybe 15 minutes or so for her to come and get the car- which was about ready and waiting on a test drive I believe. Anyways, so we waited, and then followed her out to the car. Also upon meeting her, Tabatha was very pleasant. The body shop did beautiful body work, and it looks like new! Loved the results, and the pretty quick turnaround, and the follow ups! Paid a deductible since it went through my insurance. Did use a credit card and they have no credit card fees! Hope I don't ever need auto work again, but if i do, i know who to call! Highly Recommend!

We picked up our Bronco today after being serviced. We could not have been happier. Vehicle was…read moredone earlier than expected. Service staff was very knowledgeable and kind. They treated us like family. Thank you Conway Ford!!

After buying my wife a car at Conway Ford was so pleased with the salesman Steve Lydon went back…read moreand purchased me a truck also .Steve was a true professional to work with. any more vehicle purchases will be from Conway Ford and Steve Lydon

Wort repair experience I have ever had. Will not be returning…read more Our Chrysler Pacifica recently had the engine fail due to water ingestion. It arrived at the dealership on October 15th and was not released back to us until December 23rd. After the investigation the insurance company would pay for a used engine to replace the current one. I received a call from the dealership suggesting that we purchase a new engine instead. When I declined I was followed up with a text message. This was October 24th. This was also the last unprompted call I received with any updates. I had to initiate all calls updating me on status of the van. After the engine was installed there were problems with the way it ran and error codes. With each conversation they motioned that it may be that its a used engine that's the problem. They then replaced the transfer case and still had issues. This was about a month later. After That they still had no clue what was wrong so said they had to reach out to Chrysler Directly. All the time we were down a car due to Insurance only offering 30 days and the dealership stating they did not have loaners and did not comp rentals. I later overheard during my pickup a different customer specifically talking about his loaner vehicle they gave him and if it was still no charge which I heard them confirm. It was not until the O2 sensor was replaced on December 22nd that they finally drove it with no errors. When I then asked when it would be ready he gave a vague answer of that they wanted to drive it some more before letting it go. It was for that reason I showed up on the morning of the 23rd. A full 68 days after receiving the van I finally got it back. While the vehicle was repaired and is running great now there are many things this dealership service center needs to work on. The dealership was not communicative with myself or my wife the entire time the vehicle sat with them. It often felt like days went by with no work or progress and in no way did they try to keep us up to date. I also feal that they sat on the vehicle confused on what to do too long before reaching out to Chrysler. It made it seem like we were not a priority and left us fully unsatisfied.

I was scheduled to buy a truck at 11 AM and got there and they had already sold the truck. I had…read morealready talked to them about me paying them the cash difference for my trade no financing and they sold the truck the night before even though they made the appointment for me. I have a ram truck now that they can't even fix I do not recommend to buy a vehicle from them or to get service either. This is the most ridiculous thing I have ever been through such stress in my entire life. I'm 65 years old looking to buy me a truck to retire with. This dealership needs a serious overhaul