I visited thier AAA office in La Quinta, and had the best customer service ever. The member who…read moreassisted me is Reshelle, who was excellent. "Kudos to her, she's 5 star.

I am extremely disappointed with my experience involving AAA insurance and the La Quinta office…read more I paid my automobile insurance in person and my understanding was that I was paying my insurance premium in full. I did not knowingly sign up to finance my insurance premiums or agree to finance charges. Years later, after requesting my insurance records, I received transaction ledgers containing finance charges and installment-type entries that do not match how I remember paying my insurance. I have repeatedly requested the underlying payment history and documentation showing exactly how my payments were made and what authorization AAA relies upon to claim that I agreed to premium financing. This is particularly concerning to me because I specifically remember going into AAA offices and paying my insurance in full. If AAA claims that I elected to finance my premiums, I believe they should be able to produce the agreement or authorization showing that I actually chose that payment arrangement. Instead of receiving a clear explanation and complete documentation resolving these discrepancies, I have spent a tremendous amount of time trying to reconstruct my own payment history. I am not claiming that every employee at this branch was responsible for what happened. My review concerns my experience with the insurance policies and payments associated with AAA, including payments I made through the La Quinta office. Customers should keep their receipts and copies of every insurance payment they make. Based on my experience, I wish I had kept every single receipt from every year.

First and foremost a big thank you to Sendy, Aliyah and the Coachella Wells Fargo branch for the…read moresuperb service! My mom went in to get a personal loan, but brought me with her to make sure the terms and conditions were exactly as communicated. As we got here Sendy helped us, spent an hour to get it all resolved and completed and went out of her way to help us secure the loan. Amazing customer service. Any other agent or banker would have spent that hour with other clients because the loan originated over the phone, but it did not deter Sendy from providing exceptional service. All in all, this is to say you can trust your business to go well here. Kudos to Sendy, Aliyah and the team. Everyone looks happy to be here and it shows! I recommend her to anybody who wants an agent that cares about the way they are serviced, and have someone on your side regardless of visit.

Went to this one after the Indio one, not as bad but they are slow I stood inline for 20 minutes…read moreand watched the only teller there try to take care of the ever growing line. Finally after I guess it got to bad another teller had to open their window while the first one was still counting. Get it together.

I'm so grateful we have an Altura Credit Union in Palm Springs, very convenient! Johana has helped…read moreme several times, she's very helpful! THANK YOU!!!

So after a 2nd horrible experience with the teller Casandra. I called and asked to have the branch…read moremanager call me. After 4 hours and no call noticed a $300 deduction from my account. Called customer care again. Was told the branch made a mistake and took the $$ out of the wrong account. Turns out it was the manager that did it. Lots of excuses the rude employee is a training issue. The money was because she as trying to look up my info to call me but had to help a customer and was in the wrong account. Asked to have the district manager call me 3 weeks later still no call not surprised. STAY AWAY and watch every penny in your account. How sad.

Notary Services -- I had a great experience with Barton CPA. I was referred by a local friend and…read moreneeded some trust and estate documents notarized for a quick turn-around. Danya was professional and clearly she takes this portion of her job seriously. She scheduled an appointment in advance, which gave me real peace of mind, and everything was handled smoothly.

Run away from this firm, in particular Kathy Cintas. Worst public relations I have ever…read moreexperienced. Don't expect emails to be answered by her or to be able to get a phone call. Charged for a return that had to be amended because of an error on THEIR part.

AMS has been doing our taxes for roughly 40 years. They're very thorough and totally take the worry…read moreout of taxes for us. Any problems we've had with the IRS or FTB (my own fault) they have guided us through. Staff is always friendly and helpful; a pleasure to do business with.

Through searching Yelp I decided to contact AMS Tax Service to help me resolve a time sensitive…read moreaudit of my 2016 tax return. The IRS audit which included penalties and interest was substantial . Laura Silva was the accountant I worked with on my case. Laura worked diligently for me communicating with the IRS . Through her communication with them I was able to provide the missing documentation needed for their acceptance. This all took place during the government shutdown also . I just received a letter yesterday stating they accepted my provided information and my case is closed . Through this ordeal I was stressed out and Laura was so professional and very certain we would be alright . I want all readers to know this company is very qualified and professional to help resolve outstanding issues you may have with the IRS. I totally recommend AMS Tax Service to handle your tax returns and all your accounting needs . Thank You AMS and Laura Paul R

I became power of attorney for some family accounts and I had to deal directly with Lynn and…read moreSimone. When working with Fidelity I had a much easier time getting my financial tasks completed. I had expected that the experience would be very similar. However, I was unable to reach my goals to be added as the durable power of attorney to the accounts that were managed by Compass Rose and I had to take the accounts to another investment firm to complete the paperwork necessary to move forward. My mother worked for many years with Compass Rose and I believe that she had a very good experience. Unfortunately, it was not a good fit for me.

Excellent fee-only financial planning firm. They do not sell products here. They simply provide…read moresound financial advice for an hourly fee, so you know you are getting honest advice without any ulterior motives in terms of what stocks to buy, or annuities, etc, because there are no commissions to be had. This is the only way to get the advice you can trust, knowing that they make no money on the advice they give you.

Best insurance and they find u the most affordable prices they do not over price best of the best :)read more

I've been banking with Citibank since back when they were still CalFed. Thanks to the mobile app, I…read morecan go years without needing to step into a branch, but when I stopped by last week to make a withdrawal, the same teller who's been there for over a decade greeted me with the same warm smile and consistently great service. That level of reliability is exactly why we've stayed with Citibank all these years. I personally recommend Citibank, and especially this branch in particular.

My wife and I were updating our trust and worked with the branch manager. His name is Jorge De La…read moreCerda Ramirez. He was polite, professional and very kind. He answered our questions and made the whole process easy and painless.