Yes, I gambled while I was in the Carnival Magic. Did I win? No! No i did not!…read more Still it was fun while it lasted. Plenty of games of chance here! Gotta try your luck sometime right?

Gorgeous property and amazing service. Loved my time here. There were many thoughtful touches.read more

This was our 3rd annual stay at The Ritz-Carlton Coconut Grove, Miami. Beautiful property and great…read morelocation, but this visit was a mixed bag for the price (~$800/night before taxes/fees) and my Lifetime Titanium Bonvoy status. We booked a City View Executive Suite about 2 months in advance and requested quiet, high-floor, non-connecting, away from elevators. Our room wasn't ready until nearly 5pm, and we were placed in Room 329 on the 3rd floor (of 7 guest floors), steps from the elevator, street-facing over the front entrance. Room was clean, but the placement didn't match our request. Isabelle's is a highlight -- excellent breakfast (eggs, sandwiches, yogurt, oatmeal, power shots). Room service exceeded expectations: the chicken soup was top 5 I've ever had. Complimentary happy hour was also great (house Chardonnay was surprisingly good). We also received a $50/day F&B credit and breakfast for two (worth noting: breakfast can run $80-$100+ for two if paying out of pocket). Big downside: noise -- late-night piped-in music (called around 2-3am), loud Commodore bar vibe, nearby construction, and 1.5 hours of drilling next door on our last day. Shout-outs to Christina Strong (front desk--proactive and empathetic), Lucas at Isabelle's, and Steve (bellman) -- all excellent. Amazing walkable area (Koko, Narbona, waterfront paths), but room placement and noise management didn't match the Ritz price tag.

Absolutely amazing hotel stay before my cruise. This hotel is clean, convenient to shopping and…read moreplenty of restaurants/bars. Walking distance to a Publix, the mall, bakery, etc. The hotel checkin is on the 6th floor, the first floor is mainly a seating area and concierge. They offer free hot breakfast, mini fridge and microwave in the room, cruise shuttle at time of this review is priced at $12 with pick up times at 10a, 11a, and 12p. If you miss breakfast, they had breakfast bags with fruit and other grab and go items. You will need your room key to access the laundry room and guest floors. There is no carpet in the room I was in (basic king- not the elite level) and pets are not allowed. Service animals only. The hotel has a lobby bar, three restaurants are located right next door (Sproutz, Batch Gastropub, and Shahs of Kabob). I dined at Sproutz and Shahas of Kabob and both are good, but they are not affiliated with the hotel. I stayed 3 nights prior to my cruise and I really enjoyed my stay. The air conditioner worked with no issues, pillows are very soft, bed was firm, but not uncomfortable and I slept better in that bed, than my own. There is a master light switch to control the overhead light in the entry and bathroom. You can operate them separately (it just takes some flipping of lights to figure it out). Decent water pressure and nice, hot water at night. Morning time I suggest getting your shower in early. Hot water is still present but not as hot as it was the night before. Tip- I took my shower at 5/6am the morning of checkout and the water was hot and perfect for a nice shower before leaving for cruise. Staff was always smiling, friendly and willing to assist. Carlos at the concerige desk is very helpful, ask for his recommendations and he is more than happy to assist. The 7th floor has the laundry facility, but many machines were out of order. This is going on my pre cruise hotel list because it was the perfect hotel and the perfect location. It was about a 15min ride to the cruise port and airport. The cruise port ride was booked for 8am, so I beat the 9am bumper car cruise port traffic. The video I posted is short and quick, but a glimpse of the room

My daughter and I stayed here for a night for a quick getaway to the downtown Miami area. The…read morehotel is very nice and it's in the quiet area with a small view of the city. I checked in on the app the day before and picked the room. We parked in the garage, went to the lobby, and got our room keys. As we went to the room, there was a sign on the door indicating the room was occupied. I was surprised and ended up going back to the lobby to see what happened. It turns out that the app was glitchy and we were put in a different room number. The lady behind the counter made adjustments and we were able to stay on the same floor as what I originally picked, but in a different room. The room had a king bed, a fridge, microwave, a TV, drawers, and a bathroom with a shower. It was very clean. We got two drink vouchers to redeem at the lobby/pool bar, which was a plus, to enjoy while we were at the pool. The hotel has a fitness center as well. The continental breakfast provided a selection of coffee and juices for the beverages. The food items consisted of a waffle bar, different types of pastries, and breakfast foods to choose from. They offered a little more than some of the other locations I have been at.

I was charged $15 for washing my face with one of the rags they provided to me. Never in my life…read morehave I ever been charged for something like this. I always rinse and clean all makeup off the rag when I use them and I still was charged. If they don't want guests washing their faces with their rags, they need to provide makeup towels. On top of that, paint was peeling all over the bathroom ceiling and the AC unit was so loud I couldn't sleep with it on. Won't be back.

Ugh Idk where to start. They took $1250.00(????) off my credit card for incidentals that I still…read morehaven't gotten back. The very expensive room was lacking all essentials you normally find in an SLS or any hotel. There was no DND sign in my room so people just came in whenever if I didn't have the extra lock on the door. The window to the balcony was so gross i could have written "Wash Me" w my finger on it. I won't go on but you get the idea. I'd never stay here again.

11 years since I was last here. I stayed recently for my birthday. I like this place because it is…read moreon a relatively quiet street, and is on the bay, facing west, with a great sunset and view of the skyline. We reserved a 2 bedroom suite. I asked repeatedly for an early, 2pm check-in. When I go there around 2:15, the front desk area was in chaos. There were 2 people being waited on and I was first in line, but had to wait for ~10 minutes to get any attention. Even with repeated communication, the room was not ready. My kids were heading into melt down mode. Not a great start. I got a call at 2:45 that my room was ready. We headed back around 4 and then it was the same chaos, and very long wait to get our 1 piece of luggage. Once upstairs, the hotel is very neat and tidy and our room was a 2 bedroom suite with a balcony, facing the bay and city. The condition and working order of the room, bathroom, and kitchenette were excellent. We loved the minimalist aesthetic. They did have a happy bday card and some chocolates for me in my room - a very nice touch. The main event downstairs is the pool area. They had a DJ playing vibey lounge music and it was packed with people chilling and drinking as mature adults. Definitely not a wild spring break scene. The pool is heated, too. The best is being in the pool as the sun sets - very magical as the place goes from day to night. Great hotel - lousy front desk. I reviewed the restaurant, Baia, separately - great waterfront vibes, so-so food, and disorganized service.

Note this place does not accept Apple Pay- Terrible…read more The staff here is absolutely terrible and inattentive. I went to order an empanada from the front and the man that was behind the counter (after taking a 80 payment for 3 food items and 2 coffees..) walked to the front desk gave the girl a hug went outside did some stuff and then came back to make our drinks. I don't even understand what happened there there was one employee working behind and he just walked away. I was told from the front desk that they only have one available cart for us to use and that the carts they had the previous day "disappeared"- the bellman was incredibly rude and laughed at me bc I asked how the carts from yesterday just disappeared... (might've been a bad question but a place like this that is so expensive... it makes no sense to have 1 cart in the entire hotel) I had to ask I believe a manager(Sebastian) he was so incredibly helpful and got us what we needed and really was the only helpful staff member there he rocks, he apologized oh behalf of the other staff and was helpful and patient with the situation! The food was probably the worst food I have ever eaten- they need to figure out that situation first. For the prices they charge I really wanted to tell the chef face to face how bad it was. The fish was over cooked to the point it was literally so crispy like a French fry there was no moisture left in the fish. The fries (were very good) the coleslaw had no flavor it tasted like mayo and cabbage like nothing else seemed to be in it.. somehow bland... The fish was bland. The tartar sauce was bland. Somehow even the horseradish sauce they gave me was bland. It was sincerely the worst fish fry I have ever eaten in my entire life. And I do not say that lightly........Really haven't had an experience like this anywhere else it was utterly ridiculous absolutely laughable for what they charge and the location. The best part if my meal was the fried and ketchup. So sad. The pastries? The chefs makes pretty croissants but the filling is absolutely terrible it was like curry chicken and peppers nothing like a chicken empanada.. didn't have any beef options all in all I would absolutely never recommend this place to anybody ever. Seems like it's going downhill or staff just doesn't care! I've seen the other recent reviews and they aren't great.. Doesn't seem like they let the chefs put anything on the menu themselves and really streamlined the whole thing terribly. I would not recommend this hotel unless you want rude service and terrible food. The only good thing about this place is that it's on the water..

What a nostalgia trip! I went on this boat maybe 35 years ago and remembered it fondly. I still…read moreremember several of the stories and jokes I heard aboard way back then. When my family was embarking on a cruise from Fort Lauderdale, I thought this would be the perfect opportunity to introduce my own kids to the Jungle Queen. It's a short boat ride that takes you through the canals behind the mansions and quasi-famous homes on the water. Your guide on board will tell you about the homes and landmarks you pass en route. There is a bar on board, so no need to sail sober! LOL There are also a few snacks for purchase. The air movement on the boat keeps you from getting too warm, even when the sun is blazing, but don't forget your sunscreen. There's no bad seat aboard. All in all, it's a nice little boat ride if you're looking to get outside and burn some time in Fort Lauderdale. There is a string of food shops along the waterfront outside the entrance, so you can plan to grab lunch or dinner before or after your ride. We really enjoyed our trip, but I'm deducting one star due to the boat traffic (which I know they cannot really help). Maneuvering around all the other drunks in their watercraft was kind of a drag.

Did this with a group from my husband's work they set everything up. Left towards the evening so…read morewe were able to catch the sunset which was stunning. A two story boat the cruses to the Jungle island. Drinks on the boat while you can sit or walk around while enjoying the scenery. Beautiful waterfront homes and yachts big ones little one. While your cruising other people wave to you they have a little bit of music playing. I enjoyed standing in the front it was very enjoyable and just loved the sunset Florida has some of the most beautiful sunsets incredible. We arrived at the island and greeted with friendly people where all the entertainment began. We sat down and ate they brought the food bbq to the table brought is drinks during the dinner they had live music that followed outside fire dancers and hula dancing. Then you were able to walk around the island birds a few animals jungle vibe. Than back on the boat for a ride back. Food was chicken which was tender and tasty. Ribs that feel off the bone with extra bbq sauce. Corn bread coleslaw.