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    Mondrian South Beach

    3.2 (761 reviews)
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    Carlos consistently provides exceptional service at the Mondrian Beach Club. He is always attentive, friendly, and goes above and beyond to make sure every guest has a great experience. He's quick to check in, anticipates what you need before you even ask, and does it all with a positive attitude and a smile. His professionalism and outstanding customer service truly stand out. Every visit is better because of Carlos--I highly recommend asking for him!

    Rust on floors
    Samantha M.

    This place is so outdated and I'm assuming the price would be because of the bay view. I was swanked into getting a penthouse with bay view, I get there the hallways are humid like there is no air conditioning on. the room is dirty af. Furniture beat up. Rug had lashes and food all over it. So I was suggested another room for the same price (how convenient). One room and gym stuck to its rug and the other room didn't have a rug but the tv didn't work so I went with it. Walls are thin as ice! Also they want to charge $22 dry cleaning for the skimpy bath robes they provide LOL!! Overall the only BEST thing about the hotel is the beach club. Wouldn't recommend staying here again.

    Burger
    Katherine F.

    Jonas made this day nothing less than beautiful I wanna make sure he receives all his flowers His personality is unmatched see you soon

    Stains on couches
    Andy N.

    Pretty average hotel. It is super dated. Rooms are basic. We were in a suite and I can tell you that there are several shortcomings. Worst was that the pillows had some dry blood stains. The couches had rips and burn damage. Sinks didn't drain all good. We were here just for a day so we just wanted the night to be over and move on. Staff also doesn't care about you that much.

    Stains on the floor
    Mayra R.

    The staff is very friendly and the downstairs is very luxurious. Upon arrival it seems very pleasant you are greeted with champagne. The second you get to the elevator the smell is overwhelming . The halls have a weird smell. The room is definitely dated and there was mold in the shower. It's a good place to stay at if you're not planning on staying in the room. Out of all the places I've stayed in Florida this is only good for the pool side and the bartenders are phenomenal. The staff is very friendly and accommodating. It's a great crash pad for a bender if you're looking to party in south beach but there are nicer places to stay.

    Dirt in balcony table

    The good: location, area, room size, pool area The bad: room furnitire was old, outdated and very dirty/soiled. the room itself was dirty with skittles wrappers on the balcony the sink faucette was broken. Nowhere In the shower to hold personal toiletries. I had to put them on the shower floor and clean the room myself. I found the housekeeper in my room taking on the bathroom phone. There's more just too much to type. See pics attached The ugly: I was racially profiled at the pool. I was told I needed to prove who I was to be served Even with the hotel wrist band on. The server asks me for ID or a credit card. Yet the security guard put a band on my arm without checking my ID. I asked 3 white men if I needed a card or Id they said" no!! You have the band, they didn't ask us for ID. So basically their security is poor so I have to be mistreated because of it.

    Sheema C.

    This was the most DISGUSTING place I have ever stayed! Upon checking in I discovered an extremely worn down room in need of a full renovation. Pealing paint, cracked mirror, stained carpet and walls .. just major wear and tear. To make matters worse, the room was not cleaned! I encountered countless dead bugs, some smashed to the wall and left behind, dirty stained bedding and a filthy toilet with dried urine stains that I had to clean! When I say I would NEVER STEP FOOT in this place again! They waived the resort fee when I showed the front desk the photos, but honestly I should have requested a full refund. They have the nerve to only offer housekeeping on the 3rd day of your stay. WTH. I'm thinking about contacting the health department, because there is no way a business should be operating like this! I felt like me and my family were at risk for getting sick behind their practices. Thank you to the entire management team for ruining our family vacation because the conditions of this resort is well known to them! Shame on me for not checking the reviews first.

    Beautiful flower arrangement by VIP Party Photobooth

    We celebrated our birthdays at the Mondrian Hotel, and it was truly an unforgettable weekend! Alexandria, the Events Manager, was absolutely incredible to work with. She was so responsive, kind, and professional, always quick to answer questions and help with every detail. She even took my call on the weekend when I had a last-minute concern, which meant so much. On the day of the party, she was there from setup all the way to the end of the night, ensuring everything ran smoothly. Her dedication and calm presence made the entire experience seamless and stress-free. A big thank-you to Keldon, the Director of Business, Leisure, and Transient Sales, who did an excellent job coordinating our room block for family and friends staying the weekend. My hats off to him for his patience coordinating my family and friends isn't easy, but he handled it all with grace and professionalism! And Charlotte, the Chief Concierge, was wonderful she arranged a golf outing for a group of eight, and they had an amazing time on the course. From the delicious hors d'oeuvres to the fantastic dinner, every detail was perfect. We're so grateful to the entire Mondrian team especially Alexandria for making our birthday weekend one we'll never forget and our guests are still talking about it!

    Barbie-like head that is throughout the hotel...
    Rocky M.

    Benjamin deserves all the praise! After Swim Week 2025 left The Mondrian's pool deck in absolute chaos, he single-handedly tackled the mess on Wednesday, June 4th. Not only did he restore order, but he took such pride in his work, ensuring every detail was perfect--chairs aligned, surfaces spotless, vibe impeccable. His dedication and positive attitude were truly remarkable. Thank you, Benjamin, for making the pool area shine again! The Mondrian is lucky to have you.

    Gross brown stain on the couch and more stains on the rug!! Looks like they've never been cleaned. Absolutely disgusting.
    Martha K.

    All the photos of the terrible room conditions are true. And it's what we experienced as well. As you can see there is a dark brown stain on the couch- looks absolutely disgusting and never cleaned and yes it looks like a poop stain. Also shown in the photos are the stains on the rug. Shower tiles are dirty, a giant rip in the couch, marks on the chairs, more dirty floors and also a TV that looks like an iPad. This is unacceptable for a Miami Hotel!!! We decided to drive home in the insane monsoon and risk our lives on the Florida 95 instead of staying one night in this room. It seems like a hotel that has completely given up. Spoke to the supervisor who didn't give a care about our stay or the conditions of the room, such poor service and hospitality!!!! Literally do better. This hotel was such a disappointment and it makes no sense as to why they are just letting these rooms stay like this. What is even happening???

    Nicole W.

    Incredible stay from checkin in checkout! Champagne upon arrival, a huge beautiful 700 sq ft suite with a plush bed! Location is great and hotel staff is amazing. I had the pleasure of working with Keldon Young who went above and beyond. This is my new hotel when visiting Miami!

    Brent W.

    I wanted to surprise my father for his 60th birthday he flew in from NY and I booked a suite in this hotel. I had an amazing day planned Giants game at 1 pm to watch at a sports bar and go to the Knicks game at 6 pm because they were playing the Heat at Kaseya center. When I walked into our suite at 12 pm est. I walked into a room that looked like the furniture was purchased at the goodwill. See above. I had 30 minutes to find a sports bar that was playing the Giants eagles game so we left because this would not mess up me and my father's day. We got back to the hotel around 10 pm and my dad said this place is gross I'd rather stay at your place in Fort Lauderdale. I was told my refund will be full after showing him the pictures of my room. Only the security deposit was returned 2 days later; called and they said no refunds because I stayed for 8 hours. Ok Mondrian South beach, you need this money and i'm glad to donate. This hotel is dump with a prime location on the water. Good for EDC and Ultra fest if you want to throw a party go on bender and not care about the room. Holiday Inn got nicer suites.

    Absolutely disgusting. Don't believe the photos or the plethora of fake reviews. Miami is a city of split personalities, and this hotel showcases that, and highlights the trashy-Miami side. It's sparkly on the surface but when you actually take a moment to look past the sparkle, you see how horrific it truly is. Customer service (check in and out was really the only customer service to speak of) was terrible. They have a TON of "pool staff" who are quick to kick you out of the pool area by 7:30; but god forbid they hire decent (or any?) cleaning staff. Our room was one of the worst lodgings I have ever stayed in - not just one of the worst hotel rooms, worst lodging - including military barracks. I took videos of different things in the room including broken cabinets, missing knobs, dirty and very stained carpeting, a tar like substance on the floor, rust and mold in the bathroom, gobs of someone else's hair in the shower, shower tile grout that had likely never been cleaned, rusty, moldy, and broken shower drain cover, beat up furniture, tattered lamp shade, and we counted over 6 light switches that didn't work. I was able to take some screenshots of things in the videos to attach for your viewing [dis]pleasure. Upon check in, despite already having paid for my room for 2 nights, I was told they needed to place an additional $400 hold on my card. I was assured this $400 hold would be released upon check out (assuming I didn't charge anything additional to the room of course). This hold was not released upon checkout and in fact took a week to be released. I have also discovered some erroneous charges on my bank card made by the hotel, and have since emailed and requested an itemized receipt as these charges occurred after check out. Very thankful this was only the very beginning of our week long vacation and we weren't disappointed and disgusted with our other vacation plans after leaving this hotel.

    Broken lights and bulbs in the shower

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    Mondrian South Beach Reviews in Other Languages

    Ask the Community - Mondrian South Beach

    We are booked for a stay starting Thanksgiving day ? Is the pool open and is there food and beverage service ? (We had booked for a prior stay late October and were told after…

    Pool is open.

    Do the take cash for a deposit?

    No they dont

    Can non guests go to the pool?

    Nope. They ask for room number/name at door for the pool.

    Don’t See Your Question? Ask Away!

    Review Highlights - Mondrian South Beach

    He was everything and more, and my tender with the drinks Johann he knows his job like no other.

    Mentioned in 11 reviews

    Read more highlights

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    Seahorse Beach Cottages - Cottage 1 -kitchen

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    We have stayed in several oceanfront hotels in the Vero Beach area the past several years and and I…read morehave to say the Seahorse Beach Cottage was a better experience than the pricey hotels we stayed at... only cheaper. Very quiet area. Everything you need is at the cottage and Heather was great and very accommodating. She respects your privacy. Short walk on the boardwalk to the beach and bam you are in paradise! We went in December. Barely anyone there. Its like having your own private beach! The beach is much wider in this area than northern Vero where the hotels are at and this beach is a shell hunters paradise. If you want a quiet getaway at a reasonable price with a nice big beach then I highly recommend you come here. Totally worth it!

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    Mondrian South Beach - hotels - Updated June 2026

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