I have been a patient of Dr. Max Ghannadi since 2012, and I can confidently say that he is an exceptional physician. Over the years, he has consistently provided outstanding care, demonstrating both deep medical knowledge and genuine compassion. Dr. Ghannadi takes the time to listen, thoroughly explains treatment options, and always makes me feel comfortable and well-informed. His attention to detail and commitment to his patients' well-being truly set him apart. Having trusted him with my care for over a decade, I highly recommend Dr. Ghannadi to anyone seeking a reliable, knowledgeable, and caring doctor. You will be in excellent hands. read more

So far, it's one of the worst experiences of my life. Great doctor, but absolutely every other piece of the place seems to be a dumpster fire. Both my wife and I have had to consistently call them to TRY to get them to follow up on prescriptions. They never get back to us. On the rare occasions that they have, they say they'll do what they're supposed to...then don't. At the moment, I'm going on two weeks of my medication being up...and they still haven't followed up with CVS for authorization...even though I started reminding them two weeks BEFORE my prescription was up. Looking for a new doctor now. read more

Dr. Ghannadi is the best. I'm really sad to lose him. Office staff has definitely changed and aren't nearly as friendly as they used to be. They've changed policies and management structure apparently so insurance no longer covered as well. Such a shame. Also, no more same day appointments and scheduling now takes about a month for a quick visit. Really bummed about it all. Nothing but great things about the Doctor but the changes have made it a different facility. read more

Dr. Ghannadi has been my PCP for about two years. I cannot say enough great things about this man! I was diagnosed with Stage IV metastatic kidney cancer and he took incredible care of me. I am on a Medicare Advantage plan and he sent me to a multitude of terrific specialists who were all TOP NOTCH doctors and people. Today, I am thankfully in remission and continue to see Dr. Ghannadi and some of the specialists for follow-up appointments and treatment for my "minor maladies." He has been wonderfully supportive, patient, kind and clear with me all the way along. I truly don't think I would still be alive without this man! read more

Well I had another wonderful visit with Dr. Max Ghannadi and his staff! The lovely women who work with Dr. Ghannadi are so lovely and helpful! Jessie, Debora and Melissa are just the best and make the visit so terrific! Nurse Narges drew my blood today and it was completely painless! She's fabulous too! Dr. Ghannadi is my favorite doctor of all time! He is so caring and knowledgeable. I feel safe and truly secure in my healthcare at Caspian Medical Clinic! read more

Horrible care!! What type of doctor never finishes a progress note? Or submit an authorization? as well as, if you ever want your medical records then you're screwed! You're never seeing those in your life ever again !! Dr. Ghannadi is not a doctor that you visit for your health but a doctor for tea time with biscuits if your appointment is 15 min or max 45 for a physical, then expect the whole morning/ afternoon to be gone!!! they have no respect to anybody's time nor health !! Even post op patients are suffering to reach dr.ghannadi for their paperwork and authorizations! Sometimes even same day as the operation and I know this because he left me in a room mid diagnostics to go fix this problem (that he created by being incompetent at his job) for an hour. I didn't want to leave because I didn't want to schedule an appointment at this place ever again. I just wanted him to come finish his job so I can leave as fast as possible and call my insurance to change my provider. Now this is what the physician is like, it only takes 2 brain cells to assume the rest of his staff quality/facility management and upkeep. Half of the time you have no idea even if the clinic can legally operate in such conditions. Anywho, if you value your life and health please don't go there and find you a dr that actually cares and remembers not someone that needs to retire already! read more

Dr. Max Ghannadi is a rock star, a total gem, and a man among men, and if he's just been assigned to you as your Medi-Cal doctor, you've just won the grand prize. Maybe. Yes...Dr. Ghannadi is spectacular. Unfortunately, his office staff ruins his attempts to help you at every turn, consistently delivering the worst of the absolutely worst in patient care. Like so many others, I've struggled and suffered to navigate my way through this hell-hole they call Medi-Cal. Changes in life circumstances led me to abandon my previously elite medical treatment to grovel on my belly through the swamp of LA Care. And when Dr. Ghannadi was confirmed to actually accept Medi-Cal, I scheduled an appt with only the lowest of expectations. Over a year later, I'm still floored by the kindness, professionalism, skill and competence of this man. Except, again, though, for his office staff. Evelyn, Jessica and Jessie. Within seconds of meeting him, I could tell this man was of an entirely different class altogether. He REALLY listens. He proceeds slowly, carefully and politely at all times-he is thorough, does not interrupt, and he does not rush-each visit is extensive. He takes meticulous notes of your issues, and he provides excellent, sound advice on your treatment, always including you in the process. I leave his office feeling relieved, reassured, and optimistic about getting the help and care I need. But then, the office staff takes over and essentially ruins it all. I am not an impatient or an impolite person. I do not demand, I do not insist, and I do not put myself first before others. Perhaps it is just this overly obsequious personality that leads me to being taken advantage of...I don't know. All I can say is that I have been excessively polite, agreeable and understanding since Day 1-and it's gotten me nowhere. I deeply appreciate the treatment I am getting and I expect the office to fall short in communication with respect to the expedition of referrals and request for test results, etc. You MUST be proactive in contacting the office, because otherwise you will slip through the cracks like nobody's business. I resigned myself to doing that with positivity, grace and patience, in a way that did not assign blame and would garner results. Unfortunately, that's simply not enough. Because beyond being not particularly friendly, polite, or welcoming, the front desk staff does not possess even the slightest sense of urgency. They tend to completely forget what your issue is, forcing you to spend a lot of time explaining who you are and what it is that you needed over and over again. It's incredibly frustrating. I understand that they are dealing with many patients and all of their individual needs, and easily become overwhelmed-but while I previously championed not blaming anyone, because it's not their fault, I can no longer advocate that. The front desk staff, as far as I can see, are utterly unqualified for this position. The lack of response, lack of concern, and lack of professionalism on their part is staggering. And having been privy to numerous interactions between the staff and patients other than myself, I can attest that this apathy and inefficiency is universal and continuous. Dr. Ghannadi is so wonderful, but it just doesn't make sense to see a fantastic doctor who listens to all of your problems and reassures you of a competent treatment plan, only to have it all go down the drain the minute you leave the office. Worse, and utterly unforgivable, his staff have lied, violated regulations, forcefully prevented communication between myself and Dr. Ghannadi, and have deliberately and knowingly falsified medical records for the sole purpose of covering up their negligence. This isn't something I would just rattle off lightly...it is a gravely serious accusation. And it is true. It's such a monumental blessing to be afforded this level of quality treatment for little to no money at all, and I have taken pains to make it clear I deeply appreciate every minute of these people's time. Dr. Max Ghannadi is a hero...but I just can't take the inept, inconsiderate, entirely unconcerned attitude of the front desk team any longer. Seriously such a shame... read more

This office used to be a good place. I did recommend this doctor to several of my friends, but now, sadly, I'm very disappointed by both doctor Max Ghannadi and his staff. After waiting for months, the doctor just avoided giving me an answer about my studies. In an indirect way, he refused to treat me. His office promised to get back to me with an answer, but they've NEVER called me back. In addition to this lack of professionalism, the staff never told me that he changed his medical group. I had to find that out by myself. Sadly, the place is changing in the wrong way. read more

Dr. Ghannadi is indeed very kind. That's the best thing I can say about the clinic. I was a patient there several years ago. I was experiencing the early stages of a rare, genetic neuromuscular disease. I didn't know at the time what was happening to me. Instead of showing me just a little bit of compassion, the front office mocked my symptoms and treated me like a malingerer. I would often leave completely demoralized. It's so sad because my neighborhood is underserved and needs them. Beyond that, their filing system is a disaster. Twice I asked for my full medical records, and twice they gave me the complete medical files of another patient with a similar first name. When I moved to another doctor, they tried for months to get my files and were unable to. I truly believe the doc is doing his best, but I hope he's completely replaced his front office staff. They don't deserve to interface with patients. read more

Dr ghannadi is the worst.he never will get back to you as he says he will.you have to call his office daily and beg for insulin refills. Ive called 4 times this week and still nothing .on Monday day I'm getting a new dr.....I don't recommend him.also I have filed a complaint with the medical examiners bord, better business breau, la care... read more

If you're looking for a fancy doctor's office this is not it. This office is very modest with the most amazing caring patient dedicated doctor you'll ever find (Ghannadi). There's not a lot of doctors like him left also his team of nurses and front office are just as great. They're always willing to help. I always leave the office with all my questions answered they make sure of that. read more

What can I say? A caring, intelligent, attentive and kind doctor who knows what he's doing and treats you like a person, not a number. Super friendly and effective staff, as well. Someone will actually answer the phone during business hours. So fortunate to have found Dr. Ghannadi. read more

Dr. Ghannadi is a good doctor, but his staff is not worth a penny, horrible , lazy , unprofessional, i wonder if the doctor knows how bad his office staff is. I will make sure i will let whoever wants to go to his office to avoid it for their sake and peace of mind! read more

Hands down the best doctor I've ever had! Dr. Ghannadi is so caring and understanding. He always does his best to accommodate his patients needs. I am so thankful to have found him and have him as my primary care physician. He's a great doctor and you'd be lucky to have him! read more

If I could give Dr. Ghannadi 10 stars, I would. I can't express how good of a doctor he is. He actually LISTENS to your needs, and concerns. He takes his time with you and goes through everything with your thoroughly. I would definitely recommend Dr. Ghannadi to anyone that is looking for a primary care physician. Put it this way, if my ins. didn't contract with him, I would pay out of pocket to see him. I had a great visit, very little wait time, staff was friendly and the doctor was AMAZING! read more

Dr. Ghannadi is an excellent doctor! Amazing people skills and bedside manners which is rare for a general physician. He really takes the time to listen to you and explains everything In layman's terms perfectly. He genuinely cares about his patient and knows his stuff. Walked in dreading my doctor's visit and by the end of my visit I had a different opinion. Office is a bit outdated but the staff and doctor make up for it. read more

Dr.max is probably one of the most caring people of met, very kind and helpful,loves to listen too. And the only reason I came here was because all of the good things I've heard about this man . However, his office staff is by far the worst people I've ever had to deal with . I'm not the type of person that takes the time to actually write a review about something/place ,but I'm beyond pissed over my situation with these staff people . First, i had scheduled an appointment here to be seen by dr.max which at the time I had given his office staff my insurance information and I had taken the day off of work so I can come on time the day of my appointment since I live an hour away . So fast forward to the day of my appointment I came to the office and after filling out all the paper work I was told that my medical group is no accepted by this office like what ?? Then what were you doing the time I had provided you with during the time of scheduling ??!! Plus the day before my appointment I received a call from the office confirming my appointment like don't you check the patients insurance to see if you guys even accept it?? So I come the day of and they tell they can't see me due to the insurance situation and that they were going to fix it by June . So I schedule another appointment on June 9th and I take another day off to come be seen . And I fill out more paper work and then next thing I'm told "your medical group is not accepted here ", like what were you doing for the past month !!!! so then I proceed to tell them how that happened a month ago and how it's so unprofessional of them so then they proceed to tell me that it's my issue and I should basically figure it out on my own . Overall, DR.Max is such an amazing human being and I've spoken with him 3 times very nice person and very sweet too,but looking at his office staff they make his office a very frustrating place to be at . ABSOLUTELY HORRIBLE STAFF MEMBERS!!!! read more

Awesome doctor, he's kind, listening and funny. I would recommend him to anyone. He open to hearing your idea and explains things. read more

Dr. Ghannadi is so amazing. I just started going to him and he truly cares about every single concern I have, big or small. Such a wonderful man. Great staff too. With all of the careless docs that I have had I feel lucky to have found him. Thank you doctor! read more

Hey, just got a message from the staff at this dr's office. They saw my complaint and called me a dummy and set up a yelp account just so they could call me a dummy. This place is horrible. I am so glad that I got away from this place. Oh, and by the way the good comments on here are paid for and from the staff. Don't do business with this place. They won't do a damn thing for you. read more

Dr Max is the best of the best! He was able to help me understand my new insurance plan, he accommodated everything so I can be seen on time and worries about his patients. The girls at the front desk are super helpful and follow up bringing my records in. Thanks DR! read more

Dr. Max is one of a kind. He's an amazing & professional physician. He listens ,asks the right questions and genuinely cares about the patient. The staff here are also very kind and professional. Thnx Dr. Thank you to all at this location. read more

I got the pleasure to find doc ghannadi here on yelp with the reviews of others I was not disappointed at all! He is the best doctor I've encountered I recommend him and his staff are friendly nice to chat with He checked me fully asked questions, answered my questions and just great a person to have. The actual clinic is a little older than other but that doesn't matter at longest the doctors, nurses and receptionist are caring. Glad I found him! read more

Dr. Ghannadi is the best doctor in the world he is our family doctor and we love him.... He is a great doctor cares for his patients and is kind. Always takes his time with his patients you can tell he's not just about the money like other doctors who don't even bother taking time to get to know their patients and their needs! And also love the office staff specially Jessie she's the best. read more

I've been going to Dr Ghannadi for several years now and he is just delightful. He takes time with patients, asks thoughtful questions to make sure he's covered everything, and has a great knack for details. His reception staff is great--especially Jessi. She is fantastic and helped me through more than one annoying insurance hiccup. They take HMOs and have drop-in hours. Can't recommend them more! read more

Great Doctor with high standards of professionalism and a big smile! He is patient, helpful, and understanding. The clinic Staff is nice and friendly especially "Mary" a very sweet and caring lady you can talk to her in English/ French/ Arabic! PS: Just don't call the office between 1-2 pm you will be transferred to an outside operator. read more

Dr. Ghanadi who's the doctor of this office is the best doctor. He's very caring and gives you a lot of attention. He spends time with you and talks with you very patiently and very nicely. He's great. read more

I consider myself one of the lucky few people who got to meet Dr. Ghannadi. First time in my life I have ever met a doctor who listens and cares. Spent time and thoroughly assessed me. He's a very humble and approachable doctor and very trust worthy. Had a problem that my former doctor neglected and dismissed me. Not the case with Dr Ghannadi. He made sure I was treated and taken care of. I was treated with utmost respect and dignity by him. I wish I had found Dr Ghannadi a long time ago! read more