I'd skip this place. The doctor basically works via phone call only. The front desk staff turnover…read moreis alarmingly high. Basic things like records requests, referrals, and prescriptions take an unreasonable amount of time and effort on the part of patients. Basically, you have to volunteer as a temporary, part-time manager and ensure the staff does their job until they fulfill your request. With all the providers working in this area, Prime Care Physicians should be your last resort.

Ok, so I was with them for years. My advice: if you know what to expect from them you can just…read moreabout manage. If you need anything that goes beyond the bare bones, go elsewhere. The ONLY contact you are going to get from them is via email to the front desk. You will never get a response if you call. Ever. If you need refills or need to make a non urgent appt (eg. in about a month), just email and someone like Tori will sort out the prescription or just give you a slot with Jacklyn Sarkissian (who is wonderful when you actually see her). If you want anything that is a bit more complicated... the email will be ignored by the office manager. Don't even get me started about him. In a nutshell I ended up leaving them last month after I happened to find out they were no longer going to accept my insurance. Again, I called and left three emails to ask about what was happening... but no one bothered to return any enquiries because (i assume) I was no longer a patient and they didn't feel like informing me of anything as important as that. Like I said, you are going to get awfully frustrated if you want to talk to anyone on the phone, or if what you're seeking is a bit complicated (especially if you have questions), or if you have any concerns regarding scheduling or office clerical things, but the doctors are nice when you do actually see them. The only reason I stayed so long was because i knew how to deal with them, and other PCP's in this are are even worse.

Dr. Braunstein I hope you are doing well. I wanted to express my gratitude for the latest…read moremedication you prescribed for me. I have been feeling much better over the past few days. I can't quite put my finger on it, but it seems to have acted as a catalyst, awakening my senses, enhancing my thinking, and making me feel more alive. I experience this in a subtle yet profound way. I truly enjoy the professionalism that your office staff provides always kind and polite.

BEST DOCTOR EVER! Truly cares, listens when no other doctor will! He searches for answers no matter…read morehow long you have searched for answers to your issues. Referred many patients tobhim. He's not just a doctor but a true, kind, caring person!

Dr Arash is the best doctor I have ever met, he is full of knowledge and absolutely caring , very…read moreprofessional team. Absolutely recommended

After changing jobs and medical insurance providers I was very nervous about "starting over". Dr…read more Nikamal was amazing and really put me at ease. The entire office staff was awesome as well.

I sometimes struggle to put into words the level of care I receive from Dr. Ohadi, but the best way…read moreI can describe it is this: it feels like having a friend who cares as deeply as a parent, someone you genuinely look forward to seeing every time. It's incredibly rare to find a physician like her. She's not only highly knowledgeable, but she also takes the time to truly listen and make you feel supported. Whenever I've needed a referral, she's been thoughtful and intentional about sending me to the best possible specialist. I'm so grateful to have found her and plan to continue coming here for years to come. Highly recommend!

Dr. Ohadi is my everything. She's hands down the best Dr I've ever had. She seeks real connections…read morewith patients which is really really rare in health care today. I've been seeing her for about 5 years now and I genuinely look forward to each visit. The BEST part is that she's my primary care Dr. but also my women's health Dr. so I can get regular physicals and women's health exams all in the same place. Dr. Ohadi takes the time to listen and fully realize all your questions and concerns. Her office staff is fit to match her excellence. I've never waited longer than 5 mins to get into the exam rooms and I've never been rushed out of the office for another patient even during particularly busy days. Dr. Ohadi is a concierge practice, so I do pay a premium to receive her care. I was a patient before the practice became concierge as well. I truly believe she's worth the addition funds to receive her exceptional care. I can 100% see why she decided to go the concierge route - she's THAT great, people were flocking to her like crazy. Even if Dr Ohadi was overwhelmed by the sheer amount of patients at times, she NEVER showed it and ALWAYS put us (her patients) first, so much so that it was probably doing a number on her health/stress levels, not to mention her personal life as well, I'm sure. Since switching to a concierge practice, she has created the ability to spend more time with patients, therefore providing the absolute best care possible. I'm all for it! I can email her if I have a quick question or if I need my records sent to me. I can request appts pretty much any time that fits my schedule. And you actually get through to her office when you call, no long wait on hold or "we'll call you back later" or automated voice message systems (only after office hrs). I recommend her to most everyone I meet, so I decided to help spread the word here as well! Go to Dr. Ohadi, you will NOT regret it!

I wrote a negative review about a year ago. The practice seemed to have disappeared for a month…read more But now that has been resolved my experience with her has been positive. She's professional and helpful. Her staff is responsive. Prescription refills happen quickly. She gives great medical advice. I'm happy to be in her care.

dont trust this dr. with your life! not showing up to the office and not being there for…read moretelehealth calls??? is just the tip of the iceberg. she does not care about your health or your life. i had to make many calls for basic medical office stuff. record,rx's etc. she put me on 60 mg of pig thyroid and never tested or checked my blood. i changed dr's and they kept saying i had elevated blood pressure?????? it was from the pig thyroid. my thyroid is functioning perfectly why would she tell me i need something and perscribe it when i didnt need it?????? kickbacks! i have had 4 different times i went to the office and she was not there. 2 times there was a note on the door the other time she just didnt come in. for one appt she arrived 20 minutes late. no thank you..

Very happy with Dr. Fatima as our family health care provider. Dr. Fatima is extremely…read moreknowledgeable and thorough. I highly recommend her as a primary care provider.

Really did not like this care facility, I was waiting for an authorization for some extremely…read moreimportant and 3 weeks passed and no authorization was submitted. Even after numerous follow ups on my part. In addition to this they never answer the phone, I had to call and request blood test results over a week after getting blood work done. If I wouldn't have called who knows how much longer it would've taken. The only time they are eager to assist is to have you pay your copayments or attend you appointments so they can get money. Not to mention they go on lunch and don't open their doors until 20 minutes after the fact leaving multiple patients waiting outside. I never got the authorization I needed for the care I needed the fastest way to get the care I needed was changing my PCP through my insurance. Please take this as my advice to get help somewhere else!

My husband and I were referred to Dr.Jacobs as he was retiring. I made an appointment and we were…read moreseen in a timely manner, however we saw Rosario the doctor's physician assistant. She was extremely competent and spent a considerable amount of time with both of us obtaining our medical histories. She then reviewed all the information with Dr. Jacobs and the plan for labs, etc. were discussed with us. All questions answered and were very pleased. Our follow up appointments are also with Rosario, which is okay with us. I feel confident that if she has any concerns she will consult with Dr. Jacobs. The office staff is pleasant and knowledgeable. Very happy with medical staff.

One.. the office staff at front desk are rude n not helpful. To me, if you have a horrible Front…read moreDesk staff, I can't go to a doctor. I canceled once, was 8 minutes late on another appointment where they would not see me so I rescheduled n when I arrived they said they would not see me bc I canceled twice, no man, your office would not accommodate me being eight minutes despite me calling you letting you know I was gonna be late and you said it was fine. You wasted my time twice now. Now I see why you got very low reviews. There are tons of functional doctors out, keep looking if you want to be you time be respected. I paid 37 for an Uber, 30 for a babysitter n they never even had the decency to call me up and say don't come for an appointment because we will not see you because you supposedly canceled once and you were late once. No Common decency. HARD PASS KEEP RACKING UP THOSE BATTERY REVIEWS. MAYBE IT WILL CHANGE THE WAY YOU DO BUSINESS.

Carbon Health Urgent Care is truly amazing. They are so…read morekind, fast, and considerate. The place is always clean, and everyone is polite, caring, and genuinely calming. Thank you to all of you for your kindness, professionalism, and for making patients feel safe and cared for.

Came here to get a pea extracted from my son's nose. Told the front desk, the nurse, and Josh…read more(doctor i presume) that my son is autistic. Josh proceeds to try and stick a metal tweezer into the soft tissues of an autistic child anyway, instead of just saying they didn't have the proper equipment for safe extraction. Made my son bleed. Had to drive to another urgent care to get it properly removed with a balloon extractor. Terrible. If you can't do it just say so instead of harming children.

Dr. Thomassian is simply the best. I've had a number of…read moremedical issues over the years, and he consistently takes the time to really listen and think things through. I've never felt rushed, and he's always been thoughtful about ordering tests and following up when needed. I've seen some negative reviews about the office staff, but that hasn't been my experience at all. Anytime I've interacted with them, they've been kind, responsive, and genuinely helpful. I'm very grateful to have a PCP who is both knowledgeable and compassionate,it makes a huge difference when navigating ongoing medical issues

Ara Thomassian, MD is the best doctor I have ever had, fast easy to speak with and his people that…read morework with him are the best I am surprised he has not had to limit the number of patients because he is so qualified. He is simply the best. Larry B Stevenson

Dr. Soufer is an excellent physician. As my primary care doctor, he has been guiding me through the…read moremanagement of a diabetes diagnosis. The office staff is extraordinary -- friendly, helpful, and understanding. They consistently accommodate my schedule and make every visit a positive experience.

I had a terrible experience with Mordechai Levin, M.D., and would strongly advise against visiting…read morethis office. After my previous doctor unexpectedly passed away, I was in urgent need of a new physician to continue my medications. My insurance provider referred me to Dr. Levin, and when I called to explain my situation, the receptionist assured me they could accommodate me and get everything sorted out quickly. I emphasized that I only had two days' worth of medication left and needed a smooth transition. To prepare for my appointment, I even paid $30 to have my full medical records transferred from my previous doctor's office. I arrived 30 minutes early to complete the necessary paperwork, only to find it was far more extensive than expected, taking up a significant amount of time. After submitting the paperwork, I then waited over an hour in the waiting room as they processed my insurance and co-pay. Once I was finally called back, I spoke briefly with a nurse before being left to wait another 25 minutes. When Dr. Levin eventually came in, he told me he had reviewed my records and would be happy to help me moving forward. However, within minutes, he left the room and returned with a business card for another doctor, telling me I needed to see them instead. He claimed he would call ahead to ensure I could be seen immediately, given that I was down to my last day of medication. Following his instructions, I walked across the office building to find the referred doctor, only to discover that the suite number on the card wasn't even a doctor's office. After returning to Dr. Levin's office for clarification, they provided me with the correct suite number--but when I finally arrived, I found the office completely closed and had been for over an hour. This made it clear that they never actually arranged for me to be seen and had wasted my time entirely. Not only did I spend half my day dealing with this mess, but I also had to drive 30 minutes each way in L.A. traffic for absolutely nothing. It became obvious that their priority wasn't patient care, but rather finding ways to bill insurance for unnecessary visits. While waiting in the reception area, I overheard them calling patients, pushing them to come in for physicals "covered by insurance," which only reinforced my suspicions. To top it all off, the staff seemed amused by my frustration, holding back laughter as I left--despite the fact that I remained respectful and composed the entire time. The whole experience was beyond disappointing, and I wouldn't trust this office with my care ever again. Avoid this place at all costs.