I am shocked to read the (couple of) negative reviews here. This is the best optical store I've…read moreever been to, both in Boston and New York City. John is so sweet, kind, cooperative, helpful (on and on), and Dr. Shah is thorough and kind as well. I can't fathom someone feeling "degraded" or having any kind of negative experience at this store.

Wow! My partner needed glasses in 24 hours for an event. Searching for someone who could manage the…read moreexpectations of a rocket scientist is not easy, but we found the utmost professional in John Bejakian! He made the glasses in 24 hours and they were perfect. Not only perfect, but John patiently stayed at least an hour after closing with a science geek and perfectionist to get the glasses exactly right! This is not typical perfect, this was unflappable extraordinary above and beyond excellence and professionalism, perfect! If you need glasses and your seeing well is paramount to your work, see John, he will give you exactly what you need! If I could double his stars, I would!

Dr. Le is fantastic and knows her field very well. I am so happy she has her own company and office…read morenow. Dr. Le takes the time to answer all questions whether they are small or big. She really examines and tried to identify all issues and calms your worries. She is passionate, knowledgeable, and very friendly. You will feel very comfortable for your vision exams. Her team is great and theres plenty of parking downstairs.

Let me begin by thanking the previous reviewers because their feedback helped me decide to visit…read moreDr. Le last month. My family and I have been seeing the same optometrist in a nearby town for over 20 years. However, some recent experiences left me wanting to try someone else. I am so glad I made the decision to visit Dr. Le. In my first visit, she examined my eyes and found a condition that can lead to a retina tear. Dr. Le helped me get an appointment with a highly regarded ophthalmic practice. An ophthalmologist addressed the issue the same day. The ophthalmologist told me that I probably had the condition for around two years based on the scar tissue. He gave Dr. Le (who he doesn't know) a lot of credit for identifying a barely visible problem. He said that he could have missed it himself. Beyond the eye issue, Dr. Le was very thorough in examining my eyes, filling my prescriptions, and fitting me for the best glasses and contact lens. She is friendly, explains things effectively, and provides compassionate eye care. I would highly recommend Dr. Le to my family, friends, and anyone who is looking for an optometrist.

the staff is always ready to help! kind pleasant and patient ! wonderful choices of eyeglassesread more

Great optometrist there. Convenient location. Not all of the staff is particularly friendly, but…read morethey act competitive with other stores, including being reluctant to give you prescriptions, which is incompatible with Massachusetts law. I've never had this problem elsewhere, including getting pupillary distance or measurements that would allow me to get glasses elsewhere if I want. It's petty. Also much more expensive than some other places that make equally good lenses with good frame choices, and they don;t take insurance which is of course their prerogative. I hope to follow the optometrist elsewhere when they leave.

I just needed a little metal pin replaced and they did it with a smile on a busy Saturday.read more

AVOID AT ALL COSTS! Kush Patel is incompetent optician. I went to this place because I was…read moretraveling soon and couldn't get in into my regular optician. He totally SCREWED UP my eye exam (how hard is that??) and missed diagnosed my astigmatism by TWO POINTS! And they couldn't get one of their machines to work. Plus he said such a big change was very unusual and it might be corneal disease and sent me MERSI in Waltham for another exam and more $$$. All they wanted to do there was talk about surgery for my cataracts (which is not needed) Maybe Patel gets a kickback? So when I got my glasses, my vision was totally distorted and I was dizzy. So I finally went to a real optician at Newton Wellesley Eye Associates, they confirmed I actually had very little change in my RX and fortunately, the great folks at Focal Point in Newton changed to the correct RX without any charge. Pearle Vision was a DISASTER.

I have been seeing Dr. Kolnik for numerous years. He has never been anything but friendly,…read moreprofessional, knowlegeable, and prompt. I highly recommend him to friends and family. His front desk staff (Bea) is also very accommodating, knowledgeable and professional when it comes to the administrative aspects like billing, appointments, ordering contacts, etc. Check Dr. Kolnick out on zocdoc.com which has verified reviews from patients who visited him and he has a solid well-deserved 5 stars. Another benefit of this office is the fashionable glasses they sell. The eyeglass professionals spend the time and effort to help you select the best glasses that are right for you. For a long time I hated the way I look in glasses but they're always able to help me find a pair that I love to wear and feel good in. Lastly, there is abundant parking out front.

I assume if you're reading this sentence that 1) you've been to an optometrist before and 2) your…read moreeyesight is sufficient to read this sentence. If you've never been to an optometrist, this review is for an eye doctor. If your eyesight sucks or you moved to a new area and need a checkup (as I did and needed), then other reviews here should testify to the longevity of this doctor and his positive impact on his patients. Me, included. Come back to this review after you see him and let me know if you can read this sentence clearer. I think you will.

I have found the doctor and staff to be very professional and kind…read more I have damaged my hinges more than once and I just bring the glasses and they repair them right on the spot. Terrific service. They stand behind their product.

I found this place through my vision health insurance website and decided to go there due to it's…read moreproximity to where I live. Unfortunately I did not read the reviews beforehand and it was too late afterwards when I realized that Dr. Cheng and the assistant had completely cheated me! (I saw the claims form online several months later that they had double charged/collected their fees from me and the insurance company. It was for the frames and the contact lens fitting/order.) In addition, the vision prescription for the frames were way too strong and I still can't wear them without getting a headache. I will never come back here and be warned to future patients. Dr. Cheng only cares about collecting her pay, and if she can get away with it double the pay/excess fees...

Saw Dr,Z she was terrible.Rushed through eye pictures tried to write I had diabeties when I do…read morenot and said my prescription changed when she showed me no proof. Place is a scam to get you to purchase new glasses. Do not recommend!

Don't be foo by this company, service is horrible and employees give attitude when there's a…read moreproblem. Regardless of your frustration with them they will pacify you until you finally give up. Companies like this have a poor business model that results A.I. customer service and horrible manufacturing of frames and prescription. Companies like this don deserve the business of people who work hard for the money just for a franchise like myeyedr to belittle your efforts and no respect for spending money at their establishmen. I wouldnt recommend my coworker, friends or family here. 3 months for a pair of prescription glasses. BEWARE OF THESE SCAM ARTISTS AND BUSINESS

I had a bad experience here last year. First, I agree that Dr. Idrizovic gave me a sales pictch. I…read moreorginally saw another Dr, who was fine, but I was told I had to return to see Dr. I because she was a dry eye specialist. Not only was I kept waiting over an hour for this appointment, but my insurance didn't cover it so I had to pay for it. Dr. I recommended that I have a series of laser treatments at $250 each. AND she told me a horror story about how I could go blind if I didn't do it. Then, when my glasses came in the alignment or something was way off. I had it checked and redone redone twice. The lenses alone cost $650 because they were progressives with prism. (They were never right but I gave up.) When I told them I couldn't see well enough to drive wearing the glasses, they didn't believe me and said I just had to get used to progressives even though I explained that I had had progressives before. So, I had to return three times and wait a long time even though I had appointments. At the time, I wrote a negative review. The owner contacted me and asked me to take it down and he'd give me a free pair of prescription sunglasses lens. (I provided the frames.) I'm submitting this again because it's a year later and I went to another eye doctor. Now, after a good experience at Boston Vision, I know I was right to complain. Sure, prescriptions change, but I found out the contacts didn't even correct my astigmatism, which is the main reason I wear them, and the glasses were way off. Not only that, but no one tried to sell me any lasers or drops or eye masks. When it came to tests, they carefully explained my choices because some were included under my insurance and others weren't.

Agree with other reviewers. Long wait times, incompetent staff, and the doctor tries to upsell the…read morepatients. Very difficult to also get your prescriptions sent via email.

I am so glad I found Dr. Le again. She used to work at the Randolph Eye Associates before opening…read moreher own practice. I will be going to her moving forward. She cares about her patients, she is down to earth and really gives you knowledge about your eyes, contacts, glasses, etc. Her office is gorgeous and on the third floor. There is a massive parking lot (free) out in the back. Her doors to the elevator are on the side across from the post office. Dr. Le is patient and takes her time with her patients. I highly recommend going to Dr. Le regarding your vision.

Had a great experience from start to finish. I was running late due to work and Dr. Le called…read moremultiple other patients so that I could switch appointments and still be seen the same day. Extremely fast turn around for getting an appointment compared to the numerous other offices I called that had months long waiting lists. When I got there she was very kind and friendly, explained everything clearly and didn't try to pressure me into any extras. The whole visit was probably 30 minutes and she wrote my contact prescription in advance so that if I liked the trial versions I could just order them without having to return. Very grateful to have found this office and Dr Le