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    Castle Couture

    3.5 (668 reviews)
    Closed 12:00 pm - 8:00 PM

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    I had a very disappointing experience at Castle Couture. As a mother shopping for a dress for my daughter's prom at a Muslim school, I explained that the dress she tried on was too revealing for the school's standards. Rather than listening respectfully, the CEO, Maurice Payani, responded dismissively when I mentioned that the school follows guidance from an imam. I was told that my concerns didn't matter and that I didn't understand what was being said to me. The interaction felt extremely disrespectful and confrontational. Instead of trying to understand the cultural and religious context I explained, the conversation became tense and uncomfortable. As a customer, I expect to be treated with respect--especially when discussing modesty standards for a religious school event. Unfortunately, that was not my experience here. I left feeling unheard and disrespected. Because of this experience, I will not be returning and cannot recommend this store to families who expect respectful customer service and sensitivity to religious or cultural concerns.

    This is me in my dress!!
    Allison H.

    The service was amazing! My attendants were attentive, picked good dresses for me, and had almost every style I was looking for. The value was good for the experience and the dress pricing was reasonable for the dress I picked. Ann P and Abby were such great attendants!!

    Lacey G.

    I had the most fabulous experience at Castle Couture. This was my first time ever dress shopping and was lucky enough to say "yes to the dress" at this initial appointment. The staff at Castle Couture is amazing. They are so friendly. I must give a special shout out to Rebecca. She was my bridal consultant and it was a match made in heaven. She is so experienced in the bridal industry and knew what looked best on me. I also spoke to Rachel and Melissa on the phone when making my appointment and they were so nice and helpful, making sure to answer all of my questions. I highly recommend the Crown Room as it will make your experience that much more special. The inventory is also unmatched. They carry so many designers and styles. It was the best experience I could have asked for.

    As soon as I walked into this place I said WOW. It was amazing. All the gowns are sorted and everything looks so neat. Julia L'Amoreaux was the best. I specified what I was looking for and she made my dream come true. Everything I tried on that she picked was what I wanted but when I tried this one gown I fell in love. I said yes to the dress!!! She even picked the most beautiful veil. If I could redo this day over and over I would. 100% recommend to all the brides looking for what they want.

    Castle Couture rose  wall for your Instagram worthy moment! Lights, camera and roll out the red carpet
    Andrea R.

    I went shopping recently at Castle Couture to look for the "mother of the bride" gown for my wedding. I was very impressed when entering into the bridal salon with the beautiful aesthetics and also that it was so immaculate. It was set up with two gorgeous Instagram-worthy photo ops (a "Castle Couture" rose wall with a celebrity-style red carpet and also a hot neon pink "Castle Couture" Barbie inspired box that you can walk into and take a quick photo. They also have a big jewelry selection, bridal accessories and bridal gowns. We were on the first floor in the evening gown section and they have a ton of formal gowns for any event or occasion. Then, they have a separate and private area upstairs that is purely bridal for wedding gowns. I would like to mention that they offer very high-quality products with the finest materials and it is very worth it! It was so quick and easy to set up the appointment and then we were matched with the perfect consultant. Seriously, we highly recommend and give the biggest shoutout to Lindsay, who was our stylist for the day. She was so friendly when she warmly greeted us and introduced herself to us. She instantly made us feel a part of the Castle Couture family. She was so sweet, kind and patient and we loved her incredible energy! She took us into the grand entrance of the evening gown section and it was amazing that we were given time to browse around at the gowns being offered. She asked us what we are looking for ideally in the dress. She was so attentive to detail and she was literally the "Genius Bar" for dresses and gowns. I was then seated in a chair by the dressing room, while my mother was trying on the gowns. Lindsay was always following up to ask what we liked about each dress that was tried on and was very willing to get the best dress for her. She even suggested to my mother to try on a few dresses that she wouldn't have chosen, but she was so glad when she did because it always looks better on, so if you are ever curious, just ask to try it on quickly. So my mom popped out of the dressing room to present the dresses that she loved and also wanted to take a look in the mirror and she was in love with the stunning gown! Once she had chosen the dress of her dreams, then Lindsay rang the bell. It was such a beautiful moment that was so exciting for her and also for me to perfectly match her to my dream wedding vision. I am counting down to the big day and can't wait to see my mother walk down the aisle on our wedding wearing this gorgeous designer gown from Castle Couture! I would love to take another moment to express our extreme appreciation for Lindsay. She truly took her time with us and answered our questions so well. She is so knowledgeable and provided excellent customer service. Our experience with her was absolutely phenomenal and she made every moment so magical and perfect! Again, ask for Lindsay to be your stylist and you will also get the dress of your dreams!

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    3 years ago

    my grandmother and I had the best experience at Castle Couture. They were so patient and are very good at what they do! thank you so much!!

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    3 years ago

    I had the best experience here! Mariam was so patient, kind, and friendly! Thank you for helping me find my dream dress!

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    Page 2 of 17

    Ask the Community - Castle Couture

    Review Highlights - Castle Couture

    My sister truly fell in love with the first dress she tried on, but still tried on quite a few more.

    Mentioned in 33 reviews

    Read more highlights

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    Dream Dresses - Dress

    Dream Dresses

    2.8(110 reviews)
    5.9 mi
    $$$

    Not sure why there is such a low rating for this place. I…read morethought it was well organized and had a good selection. I called ahead to make an appt. When we got there, a woman (maybe the owner?) greeted us in the front and explained the process. There is a larger selection of dresses than I expected and they are all protected in plastic. There is a card attached to each dress with helpful information such as available colors and the price. You can pick a few dresses and give it to one of the staff who then help you with changing into the dress. I liked their customer service. The young staffers help pick out dresses based on what you're looking for or what you've picked out and they were great with helping to change in and out of dresses multiple times. They do have a no-camera policy unless you've purchased the dress. This makes it hard to compare dresses because after a while I forget what each dress looks like and which looks better. I wish they would organize the dresses by color so that we don't have to go looking for the color we want. Even though the available colors may not be in the store, it's helpful to see the color in the style in person. In the end, we didn't find a dress here but it was a good experience with great service.

    Like others, would give this place a rating of zero. Don't waste your time. The dresses are dated,…read morecheap quality and just awful. Really bad knock offs & when I heard they come from China ... that said it all. Oh and you can NOT try dresses on with shoes so don't bring them. I've seen better quality gowns at the shops in the Mall. I now understand why they block you off from walking around while you're waiting your turn. I can assure you during that 20 minute wait, we would've just turned around and walked out. You'll spend less for a quality dress at any of the mall stores & even Castle Coulture.

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    Dream Dresses - Mother of the bride

    Mother of the bride

    Dream Dresses - DD

    DD

    Dream Dresses - DD

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    DD

    David's Bridal

    David's Bridal

    3.2(161 reviews)
    4.9 mi
    $$

    Being a 2nd time bride in my 50's, I went in thinking I needed to simple and modest. I had a vision…read morein my head of what I thought I wanted. Marie listened to all my thoughts and pulled some dresses. The last one I tried on that Marie picked was the one. Nothing what I had in mind but was perfect. Marie was amazing!

    My daughter's wedding was In May of this year , and I had been struggling trying to find a dress …read more You name it, I tried it- fancy boutiques with private appointments, high end dept. stores, Amazon, what was I even thinking? I stopped into David's once with my daughter and didn't find anything I liked. I waited a few more months and went back again, and I'm soooo glad I did! I didn't even have an appointment, but the kindest and helpful associate named Rochelle , must be a sign because that's my mother's name greeted me and said she would help me . Rochelle was finishing up with another customer. This customer said to me that Rochelle was so helpful! Practically in tears I told Rochelle all about my negative experiences with gown shopping. She assured me we would find something and that the shop had new gowns in stock from when I was there the first time! Grabbed a few to try one, found the most stunning gown and once she grabbed the proper shoes and under garments it was instant joy! You must come here, the entire staff was fabulous and the styles and reasonable prices make it a no brainer!

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    David's Bridal
    David's Bridal - Almost went with this dress for $200 but it ended up not being able to be delivered in time after Black Friday sales

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    Almost went with this dress for $200 but it ended up not being able to be delivered in time after Black Friday sales

    Boss Tuxedo & Bridal Wedding and Prom Headquarters - My wife and I

    Boss Tuxedo & Bridal Wedding and Prom Headquarters

    4.7(30 reviews)
    12.7 mi
    $$

    My first experience here was a few months back when I came to get fitted for a wedding that I am…read moregoing to be a groomsman in. The whole gang gathered up to get fitted for our tux's. Mark was very professional and personable constantly cracking jokes and keeping the atmosphere light. We were fitted one by one pretty quickly. He ended up giving the group a nice discount when the groom answered a question about the bride as a game. When returning months later to pick up my tux for the big day Mark didn't miss a beat. I could have honestly just took the suit off the hanger and kept it moving. Everything fit perfectly! There was not a thread out of place and the tux's were ready for pickup about a week from the event to make it even more convenient. I was a groomsman once before and they used Men's Warehouse. My pants looked like capris over there. We had so many issues when the big day got there they ended up giving everyone a huge refund. Night and day experience. I'm getting married myself soon and I know where I'm going for sure. A bit pricier than your chains but well worth the extra money for the time and effort he puts in. Good job Mark!

    We used Boss Tuxedo for my son's Prom suit and while shopping I was searching through a catalog and…read morefound my wedding reception dress. The dress was beautiful and came in just a couple of days. The dress was a hit at my wedding. We will continue to use Boss Tuxedo for our formal wear needs.

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    Boss Tuxedo & Bridal Wedding and Prom Headquarters
    Boss Tuxedo & Bridal Wedding and Prom Headquarters - Wife and I

    Wife and I

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    Castle Couture - bridal - Updated July 2026

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