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    Castle Inn & Suites

    3.4 (422 reviews)
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    Monica Y.

    Just a few blocks from Disneyland and they offer free parking for one car. It literally took me 6 minutes walking from the hotel lobby to the security check just before the entrance to the parks by Harbor. The staff is friendly and the hotel is clean.rje rooms are spacious. When you read other reviews about the outdated look, yeah the hotel isn't modern, but I feel like the old looks fits the castle feeling, at the rooms are clean and don't smell old, so I think that is more important than the actual look.

    I stayed at Castles Inn and Suites from March 20-21, 2026 while visiting Disneyland Resort with my minor child. What occurred during my stay raises serious concerns regarding guest safety, negligence, and failure to respond appropriately to an on-site injury. Shortly after check-in, I attempted to use the in-room coffee maker. I don't believe The unit had no visible on/off switch and appeared to activate simply upon being plugged in. When I began to add water, I observed visible calcium buildup and lack of cleanliness, indicating poor maintenance. I immediately unplugged the unit and attempted to rinse it. At that moment, the appliance malfunctioned, causing overheated water to forcefully discharge onto my left hand, resulting in a significant burn and an associated electrical shock. Following the incident, I experienced prolonged pain lasting several hours. I was forced to leave the property to obtain medical supplies on my own, as no first aid, assistance, or emergency response was offered by hotel staff. Upon reporting the incident, staff failed to conduct any meaningful assessment, failed to document the occurrence, and failed to provide even minimal duty-of-care measures. The only response given was to remove the coffee maker from the room. I remained in my room for the majority of the day managing the injury myself, which substantially disrupted my stay and impacted my ability to safely and fully care for and spend time with my child. At no point during the remainder of my stay--or at checkout--did any staff member follow up, express concern, or provide documentation of the incident. This situation reflects a failure in multiple areas, including: * Proper inspection and maintenance of in-room appliances * Basic guest safety standards * Staff training regarding incident response and injury protocols * Duty of care owed to guests An incident of this nature--resulting in both a burn injury and electrical shock--should never occur under reasonable operating conditions. Equally concerning is the complete lack of response, documentation, or escalation by staff once the incident was reported. This review is being documented publicly due to the seriousness of the safety risk and the absence of any meaningful resolution at the property level. I strongly advise management and ownership to review their safety protocols, equipment maintenance procedures, and staff training immediately to prevent harm to future guests. Based on this experience, I cannot recommend this property and would caution others regarding potential safety risks.

    Outside on level 4
    Brian T.

    Me and my wife were visiting California. We were going to Disneyland in Anaheim here. This place was recommended by our travel agent, so we agreed to check it out. When we walked in, we were greeted right away by Marc at the front desk. He was very professional and showed us around the area and told us where local shops and stores were. We were a 7 minute walk away from Disneyland too, which was great for the location. When we got to our room, it was very comforting and clean. Everything was very well maintained and unkept in the room. The beds were nice and soft and easy to fall asleep. Marc even offered us a complementary safety deposit box to store our valuables in at the front desk. It was very nice to know that they were secure during our day. Me and my wife were very happy with our stay and definitely would stay here again when we visit Disneyland in the future. If you're looking for a nice place just outside of Disney and want to save the money, definitely check out Castle Inn. You will not be disappointed.

    Claudia V.

    3 stars for closeness to Disneyland- everyone has a different standard on what type of hotels you would stay at. I am no means a picky and bougie person, but there are better hotels out there. Price was affordable, closeness to park was nice, but the hotel inside is a little run down. Think about old school hotel with really old carpet and furniture. Surprised it didn't smell like mold. The bed wasn't comfortable at all. The staff was very nice during check in and they kept the premises clean. I would definitely choose another hotel next time. Might pay a little more, but at least the rooms would be more up to date and modernized. All of people hype this place us and I can see why. You're taking a very expensive trip to Disneyland- and paying outrages prices for a place you will only sleep can make a sense why people chose this place. Look at the pictures and make your own decision.

    Great decoration and color coordination!
    Nelson S.

    My stay at Castle Inn & Suites has been the best so Far from over 50+ hotel experiences. Customer service is top notch here! Very helpful staff. They will literally take care of you on your Disneyland vacation. And it's so close to the park at just 5 minutes away!

    Towel bar/shelf
    Stephanie T.

    I've stayed here so many times in the past 10+ years. It was my go to hotel for all Disney related trips and work conferences. I hesitated to write a review due to my many years of "loyalty" to this hotel but after experiencing such high quality and cleaner amenities of near by hotels I decided to write a review of my last and final stay at castle inn. There were bugs everywhere. The moment I walked into my room there were dead bugs (I assumed cockroaches) laying on the floor. I called the front desk. A gentleman came by and immediately said "oh these aren't cockroaches!" (In a condescending tone) "these are beetles that come over here from the empty field! You know, field beetles!" He said they recently sprayed the common area outside and the bugs must have ran in and died in the room. Since I didn't examine the rest of the room I decided to take his word for it. Only a few minutes past and I noticed bugs everywhere, walls, windows, back of the room (we had a 1 bedroom family suite). I called the front desk again and a different person picked up the phone. I explained I just called for a bug problem but I was immediately cut off by the person at the desk who said "well what would you like us to do?" He explained that it was a busy week and there were no other rooms. I asked if they could at least have someone come by to vacuum and change all of the linens (we found 2 bugs on the bed). A woman came by to vaccum and when I asked if she was changing the sheets she said she want informed to do that (but she graciously did). At this point I started to examine every part of the room. The bathroom door wouldn't close all the way (see attached photo), the bathroom vent was covered in dust (see photo), the bathroom towels were on rusty metal bars. I decided to talk to the front desk again. A nice woman again informed me they had no other rooms but could move my family into two standard rooms in 2 nights (I was there for 5 nights). I was then told that she could not guarantee that the rooms would be near each other (I had 3 small kids and my husband with me) and I wasn't sure if that would work but I told her to please let me know once she knows. She said I would get a call. After 3 nights and no call, I talked to the front desk. Another woman helped me who said she didn't see anything about moving my family and that there were no rooms available. We decided to just leave. I didn't bother trying to get the remainder of my trip refunded. We just packed up and left. That's how upset I was with the whole situation. I haven't been back. I went from staying here probably once a month for 2-3 years for work and once every few months for Disneyland for the past 10 years to never wanting to return. I've stayed at 4 other near by hotels and never had an issue with any type of bugs or beetles. To be fair, I never had an issue with bugs prior to my last stay here either but the amount of bugs I came across (constantly for the 3 nights) to the lack of customer service was disappointing.

    Conditioning, shampoo and hand and body wash in the shower.
    Kristina M.

    Last minute spontaneous booking. Not usually the hotel we choose when staying at Disneyland, due to price. This would be my second time staying. I had extra money in the hotels.com account so we used it here to surprise my son. We stayed at a previous "castle" hotel that was horrible, so we stayed here to give new memories of a castle hotel. After reading other reviews, I agree the hotel is ran down for the price you pay. You are actually paying for the location. Castle theme or not, no reason for the over used carpet with holes in it. The colors are horrid and don't say castle to me. The outside needs to be repainted. The lobby was filled with scooters. A cubby for masks "if you forgot one" Along with all staff wearing masks. Mandate is over. The rooms are compact. Table to eat and chairs, table right by the door, TV, fridge, coffee maker. Not sure about a microwave though. Beds were hard as a rock. Thank goodness we were checking out the next day and goimg home, my husband and I could barely walk from our back pain we got from the beds. Also, there was no latch on the door. Just one lock, that when you turn the handle it unlocks and opens. My 1.5 year old learned that real fast. Being a hotel with children staying, might want to fix that. We used our stroller to place at the door. Upon checkout, I was told that now I have an account with the hotel, I can call directly and get a "much cheaper price". Not sure if we would want to return till its gotten a touch up that seems to be needed 10 years ago. UPDATE: Thank you reply, but the generic response about the "castle theme" colors and whatnot... what does that have to do with the peeling paint on the outside of the building? Fading paint and the tore up floor? Storing the scooters in your lobby doesn't make sense. Maybe have another area? It's insane the amount taking up the lobby. My room in fact did NOT have two locks or I wouldn't have had to chase my toddler outside numerous times. In fact, if Yelp would let me, I have a picture of the door.

    Thank You Management

    Best Service So Far Ever!!!! My sons adaptive stroller wheel fell off first day in Disneyland actually first hour as we were walking out of hotel and manager came to rescue and we located the bolt and he got his tools and put back together huge thank you and patience with my autistic child means a lot

    The beautiful stained glass window at the front.
    Stewart J.

    Copied over from my TripAdvisor review: "Walking up to the hotel I was pleasantly surprised by the stained glass windows and the overall appearance of the hotel. It isn't a 5 star resort but as far as a hotel near Disneyland goes, it was perfect. Now as far as the staff goes...they are the reason that this location gets 5 stars. We got there early after a long morning of travel (plane, train, and bus). We got there expecting to be allowed to drop off our luggage (something they will do if your room isn't ready) but even though we were hours early, they allowed us to check in. They said they had a room ready so if we wanted to, we could check in. This was extremely nice and made the beginning of our vacation wonderful. Do not expect this to be normal as it could have been very lucky but the mere allowance of doing it was very courteous. The room itself was better than it needed to be for a Good Neighbor Disney hotel. The room was well maintained and had a microwave, mini fridge, and coffee maker. The fridge became very useful when it came to quickly bringing back Disneyland leftovers from meals. Check out was really smooth and the staff was delightful then as well. I would stay here again in a heartbeat."

    Beautiful staved glass in the lobby
    Shannon A.

    Simple, clean, and affordable. Five minute walk to the gates of Disneyland. We left behind a book by mistake and they called and offered to mail it. We decided not to, but the gesture was appreciated. My only wish is that the room was serviced daily, at least for trash and towels. They don't hesitate to give you towels, but I'm ready to go back to pre-Covid standards.

    We made a friend in the lobby.

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    Page 1 of 11

    Ask the Community - Castle Inn & Suites

    What are the dimensions of the cribs available? The size of a pack n play or larger?

    The Castle Inn & Suites provides cribs for our guest rooms at an additional cost of $6.00 plus tax per night. The dimensions of the crib are 38" long, 24" wide, and 20" deep. These are not "Pack-N-Play" style cribs, they are a metal frame crib… Read more

    Is it possible to pay for an extra day of parking the day we are checking out so our car can remain parked? We want to stay on a Sunday for Mother's Day and have Monday tickets to Disneyland.

    Thank you for your question regarding parking. The Castle Inn & Suites provides free parking for our guests with a limit of one vehicle per registered room. Parking after checking out is subject to availability. For the date of May 12, 2025, it… Read more

    I have an upcoming reservation for the family suite. Due to the number of people in our party we will be driving two vehicles. Can we park the additional vehicle in the hotel parking lot? Is there a charge for having an additional vehicle?

    Thank you for contacting the Castle Inn & Suites regarding your reservation. The parking policy provides free parking for one vehicle per registered room on the nights of the reservation. Parking for the second vehicle will be subject to… Read more

    In regards to a crib rental, is it guaranteed that there will be one available? & Is it an actual crib (not a pack and play)

    Thank you for your question regarding our cribs. We provide cribs to our guests for an additional charge of $6.00 plus tax per night. These are actual cribs, not pack and plays. We have never had an issue or run out of cribs in the past. Guests… Read more

    If I stay here for a night and have Disneyland tickets for the following day, is it okay to check out and leave my vehicle on the property for the majority of the day of checkout before leaving at 8 or 9pm?

    Thank you for your question regarding parking at the Castle Inn & Suites. Parking on property prior to check in or after check out will be based upon availability. During times of high occupancy, the parking permit will expire at check-out time… Read more

    Is there a shuttle from the hotel to Disneyland?

    No. The hotel is fairly "close" to Disneyland, but it's a 10-15 minute walk depending on your pace.

    When booking online do you get charged for the whole stay or is it just a one night deposit?

    I believe it's just 1 night deposit past the cancellation period! They are super friendly so my advice would be to call them just to make sure .

    Can you walk to Disneyland from the hotel?

    Absolutely! It is very close. I am 70 years old so if I can walk there.... Enjoy!

    Do you guys accept debit cards?

    Hello Yari, thank you for your question. We gladly accept debit cards as form of payment when you check in. Please let us know if we can be of further assistance. Stay well.

    Are there elevators at this hotel?

    Hello Kimberly, Thank you for your question. We have two elevators on property. We are four stories tall and also have multiple stair ways. Please let us know if we can be of further assistance. Stay well.

    Do you provide hair dryers and clothing irons in the rooms?

    Hello, thank you for your question. All of our rooms have hair dryers. The rooms also have a small refrigerator, microwave and coffee maker. Irons and ironing boards are delivered upon request. Please let us know if we can be of further… Read more

    Can we park there if we arrive early and check in later? Going to Disneyland in the morning but check in isn't until later that day

    Hello. You are welcome to arrive early on the day of your reservation and park your car if there are spaces available. After you park, please stop by the office to register your vehicle and get a parking pass. Looking forward to having you stay… Read more

    Is parking free and if not what is the current rate?

    Hello, thank you for your question. We do not charge for parking for one vehicle per room. Extra parking is based on availability at no charge. Please let us know if we can be of further assistance. Always feel free to call us directly with any… Read more

    Can you check in late?

    Hello. Great question. If you're reservation is guaranteed we will hold your reservation all night. The front desk is open 24 hours a day. Please let us know if we can be of further assistance.

    We're looking to hire a 12 seater Ford Transit at LAX Airport then drive to Castle Inn., would there be ok parking in the parking lot for our longer vehicle or will this become a problem? Vehicle length is about 19' 7" / 5.97m Thanks

    I've seen big 20" shuttles park in the very back before. I'm sure they wouldn't turn away 12 guest. You can always call to check in to be sure but the parking lot is a decent size considering it's across the street from Disneyland. You'll have to… Read more

    In the onsite store, do they have essentials like cereal, bread, milk, etc? Just wondering since they don't offer breakfast. It would be easier to pick up a few things and eat in our room before heading to the parks.

    No they don't but target is 1.6 miles away!

    If you arrive early will they hold your luggage or let you check in early?

    They can hold your luggage if your early not sure about checking in early

    View All 21 Questions

    Review Highlights - Castle Inn & Suites

    We stayed here when we went on our family vacation to Disneyland because I've never been here for Christmas.

    Mentioned in 204 reviews

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    Probably my favorite hotel on the walk to Disneyland strip of hotels. I have stayed at a bunch of…read morethem over the years. Some are good, some were horrible. Some are so small, the family is right on top of each other. Since I have a family with a teenage girl and a grown young man, we need some space. The suites here are good. About the size of a one bedroom apartment, full kitchen, including the pots, pans, utensils, a dish washer for you neat freaks. It worked out for the four of us, the bedroom had two beds and the living room had a queen size pull out bed. Breakfast was included. The same old stuff one would see in a hotel breakfast bar. Eggs, sausage/bacon with some kind of potato side. Bread, cereals, bagels etc. Overall, a little pricier than the other similar establishments, but well worth it.

    Like most travelers, we loved the location of this spot and convenience to getting to Disney (my…read moredaughter saw the others in the elevator with Dsney ears and whispered, I think they're going to Disneyland too!). We used this as our base for Aneheim - Disneyland, California Adventure and Knott's Berry Farm. The breakfast was super convenient - we loaded up on fruit (more like berry compote if you go earlier, less variety like just cantaloupe if you wake up late!), various breads, peanut butter, jelly, honey, coffee, yogurts, pancakes, french toast sticks; and oatmeal to stay healthy. Paid using our 12,000 points per night, and needed to pay for the $40/night for parking. While we tried the Toy Story parking and shuttle, the security line was really long at the time we went, and would've been way more convenient to just walk straight down to the parks. We also loved being near the very yummy Chubby Dumplings - just wished it was open later so I could've enjoyed it on my Disney days! I also used the CVS for last minute Disney items we forgot and Starbucks for a birthday drink nearby (otherwise, would've been perfectly happy with the complimentary coffee breakfast!).

    Homewood Suites by Hilton Anaheim Resort - Convention Center

    Homewood Suites by Hilton Anaheim Resort - Convention Center

    4.0
    (320 reviews)
    $$

    I'm a single traveler and stayed here. My sis and nieces stayed at the Lulu. I am a Hilton…read moreplatinum/gold member. PRO-They all agreed this hotel was super quiet, compared to their hotel. I did not eat breakfast but it was well appointed. And the guests seemed to like it. I grab some hot coffee and it was good. My room was a king room on the end, 3rd floor. It was VERY quiet the first 2 nights. VERY. I got 2 great nights of sleep. The AC worked great (it was not a wall unit but a unit by the window). This is a super easy walk to the Toy Story parking lot. My room overlooked that lot. You can walk to the lot, go through security and hop on the Disney bus that lets you out right at the gate. Super convenient. CON-The 3rd night....there were maybe 3 teens staying in the room that connected to my assigned room. There was door connecting. They attempted to enter my room a few times. Which isn't super comfortable for a single, female traveler. Then they returned late (maybe they'd been at grad night?). They woke me up bc I could hear them. Is this the hotels fault? No. But it may cause me to pause when booking in the future. PRO-William and Jovani are the stars at the hotel. They were super friendly Everytime I saw them and asked if I needed anything. (Kevin and Adriana were also friendly).

    3.5 stars! I stayed 5 nights during my trip to Disneyland/SoCal and booked via a third party-…read moreunfortunately, the booking had an error and booked the incorrect room for me, but it was not the hotel's fault at all. The hotel staff was very professional and provided options to the third party booker to rectify the issue, but ultimately I ended up keeping the room that was reserved for me. Again, not the hotel's fault at all. Unfortunately, on the morning of my second day staying here I discovered three bites that appeared to be bed bug bites. We immediately contacted the front desk and they were extremely professional and were able to book us another room. I was pretty upset as it cut out 1-2 hours out of Disney since we had to pack our stuff and move...I ended up filing an incident report as it was recommended by Jeovanni to have it documented. Huge props to Jeovanni for his professionalism and assistance with the matter. Mishaps aside, we had a wonderful stay at the hotel. Comfortable beds (aside from the bed bugs...), decent free breakfast, and I loved the convienence to Disney. The Toy Story parking lot is around the corner so we took the shuttle from there to get to the park.

    Castle Inn & Suites - hotels - Updated July 2026

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