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    Desert Palms Hotel and Suites

    3.2 (378 reviews)
    ModerateHotels
    Open Open 24 hours

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    Microwave, coffee station, storage
    Cynthia W.

    This hotel is a gem! We came to Disneyland for my daughter's 12th birthday on 9/19/25 - 9/21/25. It's a short walk to the Disney parks with 7 Eleven next door, which is super convenient. Checking in was quick and self parking downstairs was easy to do. The lobby has a restaurant inside to one side with a variety of cuisine options, sitting areas, a movie knook with chairs, a small convenience store, a small business center, a luggage holding room, a gym and a pool before heading to the rooms. Also bathrooms that need your room key to access. We were on the 3rd floor. When we walked into our room we immediately saw a small vanity, hooks on the wall for jackets and a king sized bed. There was also a closet with an iron and ironing board available. The room is split into two areas. The big bed then another sleeping area split by a hanging barn style door. This room is perfect because the other side had a solid full sized bunk bed and my two girls love bunk beds. There's a small balcony and we were able to see the Disney fireworks from the balcony at night, which was a nice surprise! Another good, but small detail was having 3 separate trash cans throughout the room. The fridge is big and the microwave was a good addition. There's plenty of outlets for our electronics and enough room to move around and not feel squished. The bathroom areas appeared modern. The hanging pictures were framed nicely. The only zonk is that there was no hand soap to use when washing your hands, we had to use the body wash that was by the sinks. Overall, this room is fantastic! We paid just under $514 for 2 nights. We'll definitely stay here again!

    July S.

    Friendly staff. Spacious and clean rooms. Breakfast included was a plus. Kids loved the waffles. Location was convenient. Close enough to walk to the park and plenty of food options within walking distance. Also had restaurant inside hotel that offered a variety of food options. In room fridge, microwave and coffee maker +++

    Amazing, Awesome and Professional! She is a super star,She needs to be in management!!!!! Promote her please She deserves it.
    Ty B.

    The location to Disneyland is very close,Rooms are great and space in the well though out,The breakfast is great and the staff are so nice and the quality was good.Last the best thing was " Itzel" at the front desk This young lady was amazing,professional kind and very accommodating.She had awesome customers service qualities and is an asset to this Hotel.I will book again soon especially because of her,We booked 10 rooms and would do it again Amazing young lady.God Bless you.

    Mini Refer and Micro Station
    Keola K.

    Another great trip and great stay here. Our room was in pristine condition when we arrived. The staff throughout our trip was always Ute, friendly, and accommodating. Their complimentary breakfast buffet is always a major plus to get a quick bite in before Disney. They also have the ABSOLUTELY BEST salsa!!! Who would have thunk it ;-). Tomatoes, cilantro, onions, and a heat that builds quick (assuming jalapeño, but based on heat could be other pepper too). Sooooo if you aren't a fan of heat, try a small bit first haha. They have a cute lobby area with a kids movie area with books and a few toys. I like taking my son out there for at hotel meals. They also ha e a lobby infused water and tea/coffee area. They also have a small pool and jacuzzi. To top it all off, they have a single food spot Oasis that offers all sorts of foods - burgers, Mexican, salads, chicken, vegan, and more. This is also their room service. This is our 3rd stay here, and another wonderful stay.

    Room service food
    Jennifer S.

    Not sure what all these bad reviews are about. We've stayed at dozens of other good neighbor hotels around Disneyland & this is by far our favorite one. Parking: We were lucky to find a great parking spot, but I can see how limited parking could be an issue. We knew from the website the price for parking and the policy about needing to move your car after noon on the day of check out and the rule of one car per room. It was all on the website & is also very common with hotels in this area. Fitness center: I knew it wouldn't be much. They don't have the cable machine anymore. It's just cardio, a bench and some random dumbbells which was fine and expected. A nice cool temperature in there. Scan your room key but it won't beep, you can just open the door after scanning. The room: the closet is a huge walk in closet. Spacious room and bathroom. Beds are comfy enough, but I do wish it had a comforter. We got a room on the street & it's true that there's a lot of traffic noise, but that didn't bother us. The shutters blocked out the light just fine for us. For us, the shower made this our favorite hotel. It was finally tall enough for my 6'2 husband and for us, the water pressure was insanely great. Not sure if other rooms are different or why reviews complain about the water pressure. Loved the body wash. We loved having a fridge and microwave in the room too. Room service: you can order such an assortment of foods. Free delivery and the front desk girl gave us a code for 10% off. Prices range $17-$25ish but it's not any cheaper if you go downstairs and order at the kiosk for takeout. The food was good. They knocked and left it at the door & we appreciated that over them waiting and handing it to us. We also did takeout downstairs another night and they were friendly & very quick (both times). Breakfast: I'm very confused on the complaints about the free breakfast. They had everything I could want and the food was very tasty. Great views too & also an outdoor patio. Distance to Disneyland: Amazing. You never have to cross any major streets. Quick walk.. less than 15 minutes. Also close to a CVS and I believe a Walgreens too. Other: friendly front desk. Coffee in the lobby at all times with flavored creamer. The pool and hot tub looked really great and I wished I had brought my swimsuit. One elevator was out of order the elevators were slow and weird but they worked fine. Signage to get to breakfast was good. Never saw any bugs or hairs or past guests things or whatever else I saw mentioned in reviews.

    This is the rude guy named Daniel.

    This is the worse hotel ever. I had my three kids that were sitting in the lobby tired from walking and the night manager named Daniel was so rude and mean to my kids saying "you can't sleep here". I told him that we were sitting here waiting for my husband since he was parking the car. He said he didn't care and ruined the night. Don't ever stay here unless you want to get treated bad bay Daniel. His manager should coach him and teach him about customer service. I will never stay here again because of his treatment.

    If I could give zero stars, I would. My sister booked two rooms through Expedia for herself, her husband, me, and my friend. She added me as an authorized user, but the reservation was in her name. When I went to check in, Daniel at the front desk (who LIED and claimed to be the manager but is actually just the night auditor) refused to let me check in because I only had a picture of my ID instead of the physical copy. That part I understood, so I waited for my sister to arrive so she could check in herself since the reservation was under her name. Once she arrived--with her ID, her confirmation, and everything in order--Daniel STILL gave us trouble, claiming she couldn't access the room because I was listed as an "authorized user." He rudely told us we had to go back through Expedia to change the names, which made no sense because the reservation was hers in the first place. And here's the worst part: being the night auditor, Daniel already knew exactly what he could and couldn't do. He knew my sister checking in with her own ID was completely fine, but instead he chose to lie, act like he couldn't help, and waste our time. Then, after about 10 minutes of us scrambling, he suddenly flipped and said "well maybe there's something I can do"--only to end up doing exactly what we asked in the first place. It was obvious he was just being difficult and rude for no reason. On top of that, we never received a parking pass for our car, he failed to activate my sister's room key properly, and his overall attitude was unprofessional, condescending, and dishonest. The way Daniel handled the situation made us feel completely unwelcome from start to finish. Overall, this was a terrible experience. I do not recommend staying here. Save yourself the frustration and book somewhere that treats guests with honesty, respect, and professionalism. PS: the beds are extremely hard. My friend and I woke up in so much back pain.

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    I think the value is there. The biggest perk is the location (walking distance to Disney). They served hot breakfast

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    Page 1 of 10

    Ask the Community - Desert Palms Hotel and Suites

    Is there a washer and dryer room?

    When will breakfast be served again?

    It was open when we went recently (October 2021)

    Hi just wanted to know what time the pool closes?

    10pm

    Do they charge a fee for more people in room? If so, how much is the fee?

    No they do not

    How are the beds? My family is pretty particular about beds so we are wondering if they are comfy or hard?

    I felt the beds were a little on the hard side, but not stiff. They have a nice give, but provide support. I didn't have any problems falling asleep. But that also could have been from sheer exhaustion from all the walking around. Lol

    How is the walk to The Disneyland/DCA entrance? Distance seems long and Inn next door offers a shuttle causing me to think it's not a quick walk. TIA!

    It was only a one mile walk and wasn't bad at all.

    View All 8 Questions

    Review Highlights - Desert Palms Hotel and Suites

    We've stayed at dozens of other good neighbor hotels around Disneyland & this is by far our favorite one.

    Mentioned in 164 reviews

    Read more highlights

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    Homewood Suites by Hilton Anaheim Resort - Convention Center

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    Desert Palms Hotel and Suites - hotels - Updated August 2026

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