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    Castle Keep Property Management

    5.0 (4 reviews)
    Closed 8:00 am - 4:30 pm

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    4 years ago

    Excellent team. Highly responsive and professional with exceptional communications and project management.

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    Sunrise Properties - 787 Ocean Road  Lands End

    Sunrise Properties

    (12 reviews)

    We have rented a vacation house in Narragansett, RI for the past three years that Sunrise…read moreProperties manages. They are a locally-run, boutique property management company that provides extraordinary customer service. The owners run a top notch company that excels at communication and meeting the needs of their clients. They are knowledgeable about each property and the area. The rental process -- contract and all -- is handled efficiently and with expertise. Their website is organized very well! They promptly answer my questions before the contract is signed, prior to arrival, and while we are in the rental home. They take care of any concerns or needs you may have during your stay. They are available if needed. We just arrived home after a memorable week long stay in wonderful Narragansett. It was a great experience in a rental home that is a perfect floor plan and location for our annual family vacation. We are ages 9 months to 78. Much thanks to Sunrise Properties! We would not trust arrangements for our annual RI vacation to anyone else.

    Horrible customer service to book property. They acted like we were beneath them to book when we…read moreasked if that was best price for preseason short term rental. We told them we had a funeral and needed to book asap. No sympathy. Bottom line agent said she would not let us book the property because we did not have the right attitude. Her boss went along. The agent hung up on me 4 times when asked to speak to manager. Even in our grief that would not rent. So they did not care to miss out on $3500.00 in rent for their client because they did not like us. Wow! They are very high and mighty in attitude. Don't bother trying to book with them you might not be good enough over the phone.

    The Newport Lofts - 543 Thames St. NW

    The Newport Lofts

    (27 reviews)

    We rented 410 Thames street and were very satisfied with our overall stay. Great location in the…read morecenter of all the shopping and restaurants. Very easy access to private parking spots, right across the street! The loft was very clean, fully stocked, and comfortable. Plenty of room to relax, unwind, even people watch! We ran into a few minor issues with our stay- nothing to even note in detail on here- but the company contact remedied the situation promptly and we were very satisfied. I would absolutely recommend staying here- I would imagine by seeing all the photos of the other lofts that they are just as nice and comfortable and clean as 410 Thames. Thank you so much Newport Lofts Team! We will be returning as soon as we can! ~Micaela

    I had the absolute worst experience with Newport Lofts. We booked a reservation for late arrival…read more(8p) to a Newport Lofts property on Thames Street (Newport, RI) on August 15. When we arrived, we discovered the passcode to enter the apartment did not work and no one was available to let us in. I was there with my wife and two daughters during the height of summer season. I worked with Airbnb (the booking agent) for over 3 hours to try to get access. Ultimately Airbnb couldn't reach anyone at Newport Lofts and therefore refunded my charges; but we were stranded without accommodation. We ultimately drove 30 minutes to Bristol, RI and paid a ridiculous price for one night ad hoc. Newport Lofts never followed up with an explanation, much less an apology or credit. I've learned my lesson. BEWARE - NEWPORT LOFTS ARE THE WORST!! As an alternative -- we spent the night at the Bristol Harbor Hotel in Bristol and had a positive experience (albeit expensive and late check-in). Our second night -- we found availability at the Hammett Hotel on Commercial Wharf back in Newport. HIGHLY RECOMMEND HAMMETT HOTEL. Check in was easy. Rooms were clean. Location is super convenient. Hotel is quiet. Staff are attentive and professional. RECOMMENDATION -- STAY AT HAMMETT HOTEL OVER NEWPORT LOFTS EVERY DAY, EVERY TIME.

    Badger Realty and Property Management

    Badger Realty and Property Management

    (2 reviews)

    Benjamin Frink with Badger Realty was a life saver not just once, but twice. I went to Ben after…read moreseeing one realtor who was very unresponsive and just didn't understand what I/we were looking for. I know I didn't make it easy for Ben either. I had him show me/us at least 30+ houses between MA, CT and RI. He helped my husband (at the time) and I buy our first home together in 2016, then later down the road when life happens and things don't work out, he then also helped us sell our home in 2018. Ben made what can be a very stressful process seem so seamless. We all had a few meals together, went on motorcycle rides and spent time together while Ben went out of his way to get to know us and what exactly we were looking for. To speak even more highly, the first time home we bought was in Connecticut where the agency was not yet licensed. Ben went out of his way to have his broker get licensed there just for us, and spent more time getting to know the area just for us as well. Ben made the experience quite incredible, and I'd be thrilled to use him again and refer him to anyone!

    I was with Badger Realty for 12 years. I had rental property in Pawtucket, not living there and…read morecommuting from Boston was a hardship I found Badger Realty and Jason Badger managed my properties during all that time providing all the services that I needed at a very reasonable price, bringing in new tenants resolving issues, collecting rents and putting up with complaints which was not part of the service, snow removal it really is "one call does it all" I can go on and on but I would not use anyone else , Jason is honest, dedicated to his clients and a real hard working person, most people say that the property management companies in RI are all the same I can tell you from my experience they are not! try Badger and you will see the difference immediately. Inessa is ahead of sales and helps Jason with all the other services, she's always there when you need it, she has great contacts for contractors or anything you may need, she found great tenants for my apartments, and like Jason honest hard working person that will take the time to listen to your issues and resolve them. When I sold one of my house I went with Badger , Inessa sold it the first day it went on the market for more than the asking price (and the seller's market was not that great), She followed through with all the paperwork and supported me all the way until it was finalized . I can assure everyone, people like this are hard to find I was lucky, I thank them for their service and excellence I hope who ever reads this may find the help and peace of mind they need like I did. George Tavares

    Castle Keep Property Management - propertymgmt - Updated September 2026

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