My first visit to Reeders was simple, easy and stress free. I had been going to Take 5 to get my…read moreoil changed and each time I was always burdened with the advisor pushing me to by wiper blades, air filters or cabin filters. Reeder was recommended to me by my mom and now Reeders will be the new automotive repair shop that I take my car in for routine maintenance. DeAndre and Sean were pleasant young men and had great attitudes. They made good eye contact, spoke clearly and were thorough with the getting my requests completed to my satisfaction during my visit.

Every time I come in here looking for something specific, I…read morenever find it. I just wind up going down to Autozone down the road. They're much, much more helpful.

My battery is extremely difficulty to reach- it's tucked under the dashboard. I tried two other…read more auto part stores but PJ was able to change it for me! He was extremely courteous and patient (even in freezing cold weather). He also noticed that I need new wiper blades and changed them for me as well. I offered a tip but he refused and said "that's just what we do here". I will definitely come back for all of my auto part needs and tell my family/friends!

Had a bad battery in my lawn tractor, so I called and located an appropriate replacement. Went to…read morepick it up. Asked if it was fully charged. They assured me it was. Went home and installed the 'new' battery. Tried to start the mower, but it clicked twice and did not turn over. Checked all connections and tried again. Not even a click this time. Noted the nut on one bolt had corrosion, so I went back and got new bolts and nuts for the battery posts. Once all connections were properly connected again, I tried to start the mower. No joy. Called to ask if they could deliver a new battery that actually was charged. Was told they don't deliver, but would check another battery to make sure it was charged and would swap it out for the first battery they sold me. So... I took the battery back, very frustrated. They swapped out the batteries. While doing so, the 'manager', Courtney, laughed about the whole issue and wanted nothing to do with offering any resolution to my frustration. Unhappy, but hopeful, I returned home. After once more installing the 'new' battery, nothing changed. Do NOT go to Advance at 5790 Broadway in Merrillville unless you like being ignored, laughed at, or just like doing the same thing 3 times or until you realize that these 'specialists' know less than nothing about what they are doing. Courtney was rude and dismissive. PS - Upon exiting the store for the third time, I was informed by another employee that Mgr Courtney is NOT THE mgr.. She is one of several assistant managers ... an incompetent one.

Absolutely terrible experience. This company picked up my go kart in April, stated it would take 6…read moreweeks to review and fix , we just got it back after the 4th of July. Stating the people that had the parts to fix was on vacation. Managers that said they would call us back never did. I don't normally complain about stuff because I know there is a lot that goes into fixing items and Effort, but this company doesn't care to call back, or follow up. I work in corporate business , if I did that, I would be fired. Do better. This company is a joke

This place is great. They are honest, affordable, and helpful. One time I left my phone there on…read moreaccident, and they called me emergency contacts to get it back to me. They stayed after closing so I could pick it up.

These guys are so cool. Needed to get daughters car into the shop. Her boyfriend called everyone…read moreelse to get car in but they were weeks out. I told them let me call dan at dave auto. Not only were the able to schedule me for a couple days later, they got to it the next day and fixed problem at a very resonable rate. Ive been using them for almost 20 yrs and theyve never let me down. They continue to do quality affordable work. Dont hesitate, call Daves automotive and you wont be disappointed. My daughters car runs better than it has when we first bought it used !!

Just another incredible experience at Dave's! The office staff are very knowledgeable of their…read morestuff and don't take advantage of "naive" customers like me. Dan is great at the front and super friendly. Definitely recommend!!!

If you want to have confidence you will get an honest evaluation of your car, this is the spot…read more Chuck who runs the shop was very clear and transparent about the work that needed to be done. My car wasn't worth the work that was required and he was clear with that. He was super knowledgeable and helpful. Everything was great! I highly recommend!

Honest people, reasonable prices. So patient whether you are a car person with a lot of questions…read moreor 'not a car person' with a lot of questions. Stands behind work. Breath of fresh air in the car business.

First time at a service station in this area as I just moved to Valparaiso. I had called ahead and…read moremade an appointment about 2 weeks in advance and it was no problem getting in. Went here based on recommendations from Yelp and Emissions testing repair recommendation. Kayla helped me check in as I walked in and was very kind and friendly. Steve called me and gave me the estimate of the car repairs. I didn't want to spend much money on the repairs because it's an older car and I asked what was necessary. Steve checked and called me back with options. I was also able to add a oil change onto list of repairs as well and they gladly did an oil change for the car as well. Upon pickup, Kayla greeted me again and I paid and was on my way. Engine light is off and we will go back to emissions after the car is driven for a few days.

They were great every time I need a headlight replaced they help me out!!!!!…read moreI still have not had tires replaced just headlights fixed.

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)

Avoid or think before trusting these guys. They charged me $822 for a simple alternator replacement…read morewhich took just over 1 hour. When I asked why the bill was so high, the answer was an epic insult to my intelligence: Two guys were working to replace the alternator. When I checked the alternator prices at various online sellers, the most expensive was $250. Adding that to ~$20 belt + 2 hours of labor (1 hour of labor was $125) + $80 belt replacement = total max $600+tax! Total ripoff and dishonesty!

Could not recommend this place more. From the front desk to the owner and all of the guys working…read morein the bays. Excellent service does not even define my experience. The owner went out of his way to make sure my high mileage car passed the emissions test. Both he and his front desk worker (Jen) took the time to explain the problem and how they were going to fix it. Due to the nature of the repair I had to return a few times but that is what it took. Do not bother with the other places in the area. Go to American Auto and get your repairs and service done right and for a fair price.