Sam is very nice and professional, he got me what we needed and assisted me on taking my rim cap…read moreoff in the rain

This place is the best. Due a mistake performing a DIY repair on my 2015 Dodge Caravan I destroyed…read moreone of the heads. I ordered a remanufactured one from Autozone and their vendor was not able to provide them one after a 2 week wait. I found Northlake Auto Recyclers online and they had the head I needed in stock and already pulled. It was off a 2018 Dodge Journey. Cost for the head was $125. They come with a disclaimer that heads are for use as cores to be rebuilt only and are only guaranteed not to be cracked or warped. I took the head to a machine shop and the tech said it was in such good condition that he did not recommend rebuilding it and only did a quick milling of the sealing surfaces to be sure it was true and clean for the head gasket. Just started up the car and it runs great. I highly recommend this place. It is not a junkyard. It is more similar to a parts store but all the parts are used. You go in, tell the guys at the counter what you want, and they go in back and get it off a shelf for you. They have tons of parts for late model cars. The employee said they specialize in cars 7 years and newer.

Got what I needed. Careful not to take anything new in is only reason for a dropped star. I had a…read morenew car emergency kit I used to store random car tools in the trunk. they told me they had to hold it up front so had to carry about 5 different tools with me hand, which made for a more difficult haul back to main area. The car I was looking for was all the way in the back. also (see tip)

Large, well organized junkyard. Like all Pick-n-Pull locations, you can go online and see if they…read morehave whatever cars you're looking for. The lot is gravel and the cars are up on stands so it stays pretty clean even after a big rain. Yard is so big I've noticed some slow turnover in the past but lately that doesn't seem to be a problem. New cars every time I go.

I came here to get oil, I asked an employee (Jas) which oil I was supposed to get. Her and another…read moreemployee both go back to grab the oil they bring up 5 quarts of 5w-20, I then ask her if I needed 5.5 quarts cause that's all I could remember and she says I only need 4.5 which didn't sound right to me, I go back to my car and do some research everything is saying I need 5.5 quarts and 0w-20 oil. I go back in to exchange it when another employee looked it up it said "5.5 quarts 0w-20". So I'm confused on where she even got those numbers from. Mind you this girl has been working there for a while now. I'm not sure what her issue was but she doesn't need to be working with customers just needs to stock things

man 5 ppl working and not one person has asked me what I need! I just wanted to test my batteryread more

I would like to acknowledge Nate assistance in helping me select and understand how the strut…read morecomponents for my 2019 QX60 Infinity luxe AWD will perform on my vehicle. Nate was cordial, patience and knowledgeable answering each question I had with precision. Awesome customer service experience!!!

This location got my order ready for pick up and it was a smooth transaction. Thanks.read more

That person at your front desk! I called at 9:59 this morning 7/31/26 and the first thing I heard…read morewas "your call is being recorded". Well if that's the case , she should have been removed from the call immediately! She is rude, talks over you, continually saying " how can I help you, how can I help you" over and over when I'm telling her the part that I need. She has no idea what I'm looking for. I questioned the location because there's multiple numbers for this ABC auto parts. She's constantly saying Riverdale, Riverdale, Riverdale and I still couldn't verify the number and address so after eight minutes of rudeness and over talking me I requested to speak to someone else and was told that someone else would call me back. The call ended at 10:07. I'm sure no one will call me back and if they do, I would definitely update this review. She is not hard to identify so someone should be coaching her especially if they want business. I know most places feel you lose one and get another one. Eventually you'll end up losing it all. I wouldn't recommend no one to this place. That's plenty of other places where you can go and spend your money and get treated better and remember your receptionist is the first line of contact so I see why they are the reviews are what they are.

do not buy anything from these people. at least an engine. i bought an engine with an extended…read morewarranty and they will try to stop screw your over. call the repair shops around the area and they will validate this info. i won't use anyone name on here. you've been warned. and the sales person was micheal.

Ok so I have been in an out for years. 4 managers and useless employees later they finally have…read moresomeone useful. Girl named Ana will sell you the wrong part and then treat you like shit, even lie that she's assistant manager when you ask for management DO NOT bother with her. Others are also still lazy but Tony will at least get the part right (when he finally helps you) Juan is a pro, and the store manager is ok (though he can't manage to save his life?) New girl named Crystal is your best bet, she seems to actually WANT to be there and is helpful. Hopefully they get more like her and Juan....for real fire everyone else they are useless. 3 stars instead of 1 for hope because this location is so convenient for me! I'm right next door!

I originally brought in a battery that was--and still is--valid under a 3-year warranty. When I…read morewent into the store, staff falsely claimed that I had never purchased the battery under my account at all, refusing to honor the warranty. Forced to get my car working, I bought a second battery out of pocket, which has already died--proving their product quality is just as bad as their service. The worst part? When looking at my account records now, that original battery--the one they claimed didn't exist--is suddenly listed as "RETURNED" on my receipt history. I never returned that battery. They lied to my face so I would buy a new one, and then fraudulently logged my original warranty battery as returned in their system. On top of all this, every time you call this location, you get stuck on hold forever despite the store being dead empty whenever you walk in. Something extremely dishonest is happening at this location. O'Reilly's will never see another dollar from meI am strictly taking my business to AutoZone from here on out.

These people are very unreliable and un responsible. Bought an engine and they lured costumer with…read more we will credit 100$ if you return the used motor. Bought the motor now the other motor is setting in the mechanic store for months and being charged fee while I am calling them every two weeks and the answer is give us 2. 3 days to pick it up. It never happened. They are bunch of useless people just gossiping around and they know people need the parts so they charge them whatever they tell them. WILL not be returning to this place and will not do any sort of business. You guys are very un professional.

I would never ever ever buy parts from here again I was sold two bogus motors one had a blown head…read morethe replacement has a blow by and oil is shooting out of this motor I paid $2300 for these repair n they won't do anything to fix this issue fuck u George kelly n ken Jamie is the only person who tried to help me u bitches get over on females n take our money with no problems I'm a single mom medical student I worked hard to get my car fix for a big fuck u hope u bitches cars catch on fire

This is my go to spot for auto parts. The staff is very courteous and knowledgeable about their…read morecraft. I absolutely love the prices. Renee and the lady helped me out a lot and I learned a few things. Definitely will recommend. Thanks you guys are the best.

Broadway Auto Parts has to have been around for over 40 or more years. Soto Zone and other big box…read morestores have popped up but Broadway is still around. The one thing I can say about Broadway is they don't have a knock off version of a product that they exclusively make. Sure there are always cheaper versions of a product or part needed but they don't have a "Broadway" part that they try to push on you. The employees are friendly and very knowledgeable about cars so kudos Broadway and I hope you survive to see a 100 years of business!

One would think an auto parts store should hire clerks what at least know SOMETHING about cars,…read moreparts, and repairs. It seems this place only hires incompetents who don't know a spark plug from a butt plug. Go across the street to Autozone where they actually know a thing or two about cars and their parts.

Not really a "auto parts" kind of girl so this will feel weird. I ordered parts online (which was…read moreunbelievably easy) and had them shipped to the store. The associates were helpful, fast with locating the order (because I can be impatient) and getting me out the door. I guess they have a wide selection of stuff DIY-ers and mechanics swoon over (I saw oil, tools, etc). I did purchase an adorable Tweety bird key chain before leaving :)