I have an maintenance agreement with Barker AC in a house my husband and I purchased. I was…read morecontacted by Barker informing me that I needed to have an inspection, as per the agreement. Not only did Jorge arrive at the exact time he was scheduled, he was thorough, courteous, and incredibly helpful. I highly recommend this company and they have a loyal customer with me.

We have been with Barker for 20 years and their service has gone down hill. I don't know if it is…read morenew management. The lady that answered the phone is rude and not helpful. No one calls to tell you what is going on and they don't care that the heat index is over a hundred and have no A/c or try to help figure out a temporary solution. Very disappointed. Please do better in the future.

Mike put my AC in lil over 5 years ago. His mom was awesome. I have had to have one part replaced…read moreover summer, today Fan, I find out he never sent in our warranty on it. So instead 10 years, we only get 5 years. This is so unfair on every level. We paid for a service and him being honest.Not Happy At all. Now I see why he went out of business. Unhappy customer. DR

Mike is the best prompt and honest. responded on a Sunday…read moreto attempt to fix an ac unit which was in repairable and changed it out for me in one day

Detail oriented and they take the time to address our concerns! They kept everything clean and…read moreprofessional.

I forgot an old lesson: when something look too good to be true it probably is. They offered me a…read more$29 A/C service maintenance call . I have 2 unites so $58 for both unites. We set a date I took off that day and in the morning they call to postpone it, saying they have some more urgent call, no respect for my time. I asked them what if I have an emergency on my A/C they said they will be able to come that day but they will charge $89 for diagnostic. We set an appointment few days later. The technician came and told me that one of the unit need a new blow motor. I have a full labor and part warranty from the MFR. but they charge me diagnostic charge off $89 + $ 150 what they call "processing fee" which is a simple money grab. sound to me to me like a form of classic bait and switch technique.( they came the flowing week and change the motor it took the technician only 15 minutes sharp to replace the motor, they got $150 from the MFG as Josh told me + 150 +89 =$389.) As far as the 2nd unit it was working perfectly well before they "serviced it" 2 hours after the technician left the system shut down and I noticed that the pan below the system which was bone dry was full of water water the technician said that I need a new drain line which they will charge $1000, Called other companies and replacing a drain line run $500-$800. Turned out that the drain line didn't needed a replacement but just a correct opening the clog. I did pay them the $ 150 "grab money" but they called me already twice to pay it. Just remember when something look too good to be true it probably is. Don't fall for their $29/$39 bait.

A while back I had Larry's AC Inc come out to install a 3ton 2stage non-communicating unit that we…read morebought on our own. Larry told us that he would provide the proper thermostat for our 2stage unit. He charged us 1700$ for the install Well after about 2 months of the AC not being able to cool down the house, I kept trying to get him to come out and fix the problem that I found out was a bad thermostat that he put on wrong. He installed a 1stage thermostat onto our 2stage unit. Him and his son refused to come install a new thermostat that I had bought, and blamed it on me that I didn't have the correct thermostat when they came out to install the unit originally, Even though they insisted BEFORE the install that I didn't need to buy a thermostat despite telling them I had no problem doing so.. They kept telling me that they had the proper thermostat on the truck and so I trusted them. Well after they refused to come fix it and told me to go screw myself, I called another company to come out and WOW!! The tech found out that they indeed did install the wrong thermostat, it was a 1 stage thermostat and we had a 2stage unit which I told Larry about beforehand multiple times, He insisted that he knew what he was doing and would have no problem doing it correctly.. On top of the wrong thermostat, during the diagnostic the new tech found that Larry's AC Inc installed our unit completely wrong and to run in stage 1 permanently. In the image I've provided you can see clearly that the wire for the 2nd stage was not even hooked up AT ALL. But the problems don't stop there!!! ON TOP OF ALL THAT, The new tech also discovered that our brand new unit was installed with not enough coolant! They didn't even put enough coolant in the unit for it to work properly!!! 2 months of the unit being unable to cool the house down and Larry blamed it on everything from it being a Rheem unit, to it being my fault that I didn't have the correct thermostat when he got there.. Well guess what, It took less than an hour for the new tech to diagnose the problems and correct them... OUR AC UNIT WORKS GREAT NOW!!! For the first time since we've had it, the house cools down very quickly, and it doesn't run constantly anymore because it's not struggling to cool the house down stuck in 1 stage!! I don't know if it was the coolant being low or the bad thermostat or the fact that stage 2 wasn't even hooked up, or maybe it was all 3... But as soon as the new tech fixed all those issues, Our Rheem AC started working AMAZINGLY!! I am so happy that it was just Larry's incompetence and not a bad unit!!! BEWARE OF THIS COMPANY, IF YOU CALL THEM OUT ON THEIR BAD WORK THEY WILL BLAME EVERYTHING OTHER THAN THEMSELVES, And his son might even threaten to want to fight you like he did me in the text message that i've also provided an image for. What an absolute joke of a company, and all it would have taken is for Larry to fix his mistake, but instead they get this horrible review because they couldn't have the integrity to come out and fix their mistakes.

Do NOT use this company…read more They will make multiple mistakes and then blame you for all of it once you confront them. "I looked up your name and we haven't done any work for you. But if you are complaining for Teddy Bell I have already addressed his issue on Yelp. First off lets tell the complete story. Teddy called me numerous times begging for us to install all his equipment. We kept telling him no as we we were swamped with our other jobs. But he kept calling. So we gave him a price to install his equipment. We go there to install his equipment he doesn't have a thermostat. So Larry tells him all he carries is 1 stage t-stats but that he can hook it up to get him going. He agrees and throws it in on the price. He said on yelp he was charged for it. I have the bill in front of me and no where shows a price for t-stat. As for you calling us to fix your unit. They came out 2 other times. I took the calls. And each time they addressed the problem you asked about. And didn't charge extra on anything. The last call was where he was asking about wires that were exposed. When they went out it was cable wires that do not go into the line chase cover. So saying they ignored your repeated calls is not true. As for not wiring your 2 stage unit right, is not true if you are talking about leaving a wire not hooked up because of 2stage system with a 1 stage t-stat. But that is not miss wired. It was on you to have all the equipment for us to install. When you called Larry repeatedly you never mentioned 2stage or he would have had the 2stage t-stat. Your equipment you bought should have come with a t-stat for that equipment. That was on you not us. That system was running good and cooling when we left. We went back a couple of other times of you calling. Then the last time you said you finally got the 2 stage t-stat and wanted them to come install. We were busy. Then you started sending texts to Derek to come install that t-stat because Larry installed the wrong one. He knew he didn't. You didn't get the t-stat when you got your equipment. So Larry and Derek felt since you were putting the blame for T-stat on them they were done. No t-stat was on you. It was your equipment. As for the Text messages Teddy put on Yelp between him and Derek. Like you he didn't explain in full context of what happened in this whole ordeal. He tried to make out that Derek wanted to meet him at his house to Fight but Derek wanted to meet him and address his issues. Derek told you numerous times to stop blowing up his phone with these texts. But after those text messages between Teddy and Derek they knew they needed to step back. But claiming we do shotty work like Teddy did on Yelp is wrong. Like I said over there we couldn't have been in business for as long as we have doing shotty work and not pleasing anyone. We know we can't please everyone but we Please most. " Above is their reply to a review I have my fiancee leave, Multiple lies in it. I believe they had their desk clerk, someone who has absolutely no idea of what went on during the install, reply to our bad review. Just a bunch of lies defending an absolutely terrible HVAC "tech" that should have his license revoked. They never told me "No Multiple times because they were swamped" On the VERY FIRST time I called, they were eager to take our money and install the unit we had, They accepted the job on the very first call, I didn't start calling them and bothering them until the unit they installed could not cool our house at all and after discovering all the mistakes they made. Classic Palm Bay company. I showed Larry the MANUAL for the BRAND NEW AC the day he was installing it, I handed it to him and it had "2 STAGE" Printed all over the front of it. And even if I didn't, your saying its on the customer to make sure Larry, the owner of an HVAC company, knows what unit he is installing? Are you serious? Oh and I'm making this new review after 10+ months because guess what, They installed my 35max amp AC unit onto a 50 amp breaker, so it burnt out our compressor and is now costing us $3,000 more to fix. We are lucky that we got a brand new electrical panel installed prior to the disaster that is Larry AC&Heat because it could have burnt our house down had the breaker not tripped. 35 max amp AC installed onto a clearly marked 50 amp breaker. Was I supposed to also tell him how to do that as the CUSTOMER? How did this man get licensed? Does he even know what he is doing at all? He butchered the entire install and caused our compressor to melt down and destroy its self because of his negligence. For the first 2 months our TWO STAGE 3 ton brand new AC couldn't even cool a 1200sq foot home because he installed it with a single stage thermostat, and did not even wire the 2nd stage to be active, and then blamed me for not having the correct equipment despite the fact that he told me "We have thermostats on the truck don't worry about it"

Amazing air conditioning service company! I've been using Advanced Air Conditioning and Heat for…read moreabout two years in Sebastian, Florida, to service my HVAC system. Unfortunately, my system finally died after 10 years and I had this company replace it. Phil Brantley, the owner is totally hands-on and gave me a reasonable price. He's on top of everything and has 2 seasoned and long-time employees, Jay and Dakota, working for him who do the servicing and installation. They are wonderful young men. Not only do they work very well together and did a magnificent job installing my system, but after their meticulous cleanup, you couldn't tell anything happened in my garage or outside where the condenser was installed. Great company, good value, and very honest! I wouldn't hesitate to recommend this company for all your HVAC system needs.

4/21/20: second visit by Advanced. This time the owner Phillip B. (Bill) came over. Phil (Bill) was…read moreEXTREMELY rude. First to my husband when he arrived and then to myself. We were actually in shock of just how unprofessional and disrespectful he was. We felt we were dealing with a completely different company than the one that serviced our air a few weeks ago (when Cory was the technician). I told Phillip/Bill he needs to learn from Cory how to treat customers and he said Cory didn't know about business. Well, Cory is keeping his company afloat and knows about how to treat customers. Phillip/Bill called a few minutes after he left. He implied he had been rude because he was afraid of getting sick (he was not wearing a mask). When my husband tried to explain that he had been rude even on the phone (BEFORE getting out of his truck) he said we were ignorant and hung up. Wow! Phillip/Bill lacks the minimum understanding of customer service! Refer to the picture of his message to us insulting us again. Stay away from this company!! And to Cory, please find another employer. You are too good to work for this unprofessional person.

We have been a customer of Barker for many years. I am very happy with their service. They service…read moreour AC/Heater which keeps it working efficiently. They also offer prompt service if a problem arises. Their prices are also fair and worth the cost.

My furnace stopped working and Michael Smith came out to trouble shoot and repair my furnace…read more Michael discovered that my pressure valve had failed and needed to be replaced at the cost of $650. Michael said it was unusual for a 5 year old pressure valve to fail, but sometimes part wear out sooner than average. When the new pressure valve arrived Michael installed it, but the furnace would still stay lit. Michael then started an extensive trouble shooting procedures to find the root cause of the what caused the original pressure valve to fail early and what was keeping the new valve from functioning properly. Michael finally found the heater exhaust pipe was clogged up by an old hornet's next in the pipe. Michael then went way above and beyond his normal duties and cleared out the hornet's nest which was quite difficult to do. Clearing out the nest took a lot more time and work then what was required for just installing the new pressure valve. Finally Michael was successful in installing the new pressure valve after cleaning out the furnace exhaust pipe. Thanks to Michael my house is warm again. I can highly recommend Michael for any heating and/or cooling repair and maintenance services. Michael is definitely a 5 star technician.

Purchased a new AC from Arnold 1.5 years later quit working. Turned out the dryer cartridge leaked…read more I also had their warranty plan. Cost me 850 to get if fixed When I mentioned it was only 1.5 years old and also had the service plan. I was told that the breaks. I WILL NEVER USE THEM AGAIN. Recommend all any away from this company. As a side note I also had 3 rental properties and they took care of all my properties not any more!!!

Worst experience I've ever had and 6 years later still a nightmare they gave us the cheapest unit…read morethey could get and I'm 500ft from the saltwater nothing but problems I've had so many repairs done and now I need a new unit it cost us 10,000 all the money we had and they won't talk to us total jerks I wouldn't call them if they were the last company around coil has been replaced and still problems

Comfort Zone did a great job installing my Mini-Split A/C unit. Now I can work in my home office…read morewithout breaking a sweat ! These people were a pleasure to do business with.

Highly recommend!! We have the maintenance plan and their service is so fast and friendly. Even in…read morethe hottest days of summer, they took care of us together away! They're the best!!