Great service, and quick response time. Got a flat on my way to work, but was lucky that Pete made…read morethe process smooth and easy. Thanks again, Pete!

Amazing towing company! amazing customer service and good price! i needed a last minute tow before…read morework. when all other towing places were closed or unavailable, except for Pete's Towing. Zero Complaints.

Jerry and Julio crushed it! Brought my lift kit in and they…read moredid in a couple hours excellent service fast reliable !

I more than happy to review these guys in a beautiful Saturday…read moreJerry and his team are honest and will always treat you with a great attitude. They have perform really well on getting the right diagnose to fix and getting My vehicles back on the road in no time. Amazing team and people that I can fully recommend 100% This Shop to everyone in the South bay area and West LA. #thegoodguyofla

Andre is the absolute goat. I came in last Saturday at 8am and he started my day off right with…read moreamazing customer service. I've had bad experiences at other infiniti dealerships but Andre made me love this dealership and I will always be returning here. Andre deserves a raise, he's the goat.

I came in to get a specific diagnosis on my engine because it has a timing issue. They charged me…read more$750 to tell me I had I timing issue and sent me away. Still no explanation as to WHY I have a timing issue. Do not go to these lazy thieves for repairs.

So, I took Raptor to South Bay Ford to fix passenger side window stopping half way up at times…read more WOW, this place is amazing! I received incredible service and enjoyed a complimentary tea from a voucher at their cafe. Per the invoice, "Found no codes related for the concern. Performed pinpoint test and found faulty regulator and motor assembly. Test, pass." Highly recommended! Some background; this was my experience at AutoNation Ford Torrance before visiting South Bay Ford. I totally agree with Rebecca, I need a stronger word than incompetent. The service department here should just close. My Raptor's front passenger side window would stop half way up at times. According to the invoice, "Scanned vehicle for any codes. Performed passenger window initialization to fix window concern. Cleared any related codes. Verified that solution worked". Picked up truck and windows were down. As I'm driving off the lot, raise windows and passenger side window stopped half way up!%#%$????? Immediately called worthless service manager Melvin Alvarado and he was nowhere to be found. Left message with another person, but Melvin never returned my call (still waiting, been 7 days). Don't bother me to call your GM, it obviously hasn't done shit based on all the other 1 star reviews you've received.

My MKC had an issue with a sensor. Terrence was my Service Team Lead. The issue was resolved. He…read moreordered the part and once it was delivered I brought the car back and it was fixed within an hour. He also ensured I was given a coupon for the cafeteria. As a woman I didn't feel taken advantage of instead he's professional. The price was extremely reasonable!!!

It was a pleasure talking with Janin. She helped me pick the perfect car, even though I came in…read morelast minute! Please come visit her--she's very friendly and makes the whole process easy. Thank you, Janin!

I've had a couple bad experiences this dealer didn't look out for the customer, they could have…read morecalled Ford and had better results but instead they didn't really help... Additionally I needed a license plate frame put on it was essentially two rivets and they wanted to charge me $100... The guys like well it's labor of course it's labor but I'm also putting your name on my car... Not only will people see this but I represent about 10,000 people locally, El Segundo Marina del Rey, Culver City, Playa Vista Manhattan Beach I guess that didn't matter to put on two rivets was a hundred bucks! Are you kidding me that's freaking absurd! I told the guy I was going to write a bad review and he didn't care so here you go! They don't have the pull with Ford like galpin has they probably don't even have the pricing galpin's the number one Ford dealer for a reason I just tried to go to these guys because they were closer what a waste of freaking time! Just look at their bad reviews that says everything!

Lawrence Ambrosio made me feel welcome and made buying a car much less painful than expected. Thank…read moreyou Lawrence!

Buying a vehicle can be stressful, but Adrian Flores made the entire experience smooth from start…read moreto finish. From my very first internet inquiry, Adrian was responsive, professional, and never came across as the typical pushy salesperson. He took the time to answer all of my questions honestly and worked with me to negotiate a price on my new Grand Highlander Nightshade that I felt was fair and fit my budget. One thing that really stood out was Adrian's communication. He stayed in constant contact, always responded quickly, and kept me informed every step of the way. I live in San Diego and wasn't able to pick up the vehicle for two days because of work. Adrian worked with me to lock in the deal and made sure the dealership held the vehicle until Saturday so I wouldn't miss out. That level of customer service meant a lot. When I arrived to pick up my vehicle, Adrian happened to be off that day, but he had already arranged for Stefan to take care of me. Stefan was outstanding as well. He welcomed me, made the process easy, and immediately made me feel like I was in good hands. It was clear that Adrian had communicated everything to him, and the transition was seamless. I couldn't be happier with my experience or my new Grand Highlander Nightshade. Thank you, Adrian, for making this purchase possible and for providing such exceptional customer service. Thank you, Stefan, for taking over and ensuring everything went smoothly. If you're looking for a dealership that values honesty, communication, and customer service, I highly recommend working with Adrian Flores and Stefan. They truly made this one of the best car-buying experiences I've ever had.

I've been coming to this place for years, but sadly, it's gone downhill…read more My car is a 2014, and when I needed new tires, I trusted them to take care of it. Even though I don't drive often and my car is kept in a garage, the replacement tires (new, not used) they sold me started cracking on the sides way too soon. The tread wasn't run down at all yet. Come to find out, the "new" tires they put on were actually manufactured in 2011 -- meaning they were already older than my car when they installed them! This also means they sold me very old tires, because I didn't buy new tires in 2014 (since my car was brand new). I likely purchased new tires around 2019, though I wish I remembered the exact year. No wonder the tires didn't last as long as they should have. I'm glad I learned how to read the date codes on tires after this experience, so this won't happen to me again. However, I'll just continue going to Costco. Their warranty is excellent -- if I get a flat, they'll cover it -- and tire rotations are included in the price. Plus, this shop wasn't even much cheaper than Costco to begin with. Do not go here unless you want old, outdated tires.

The guys are Very fast and Good pricing highly recommended they had me in and also customer…read moreservice is a 10/10

They said that they would come in 15 minutes and I think they showed up in 10. The driver took me…read moreto Costco to buy tires and when they didn't have the right size he didn't leave me stranded he helped me find someone that did. He saved the day. They are great!!!!!!!!!

They never answer the phone at the actual shop never that was very frustrating to have to call…read moremanagement in order to speak with someone