We have boarded our two dogs here many times, and it has always been a good experience…read more Communication is really easy before, during, and after boarding. We can trust that they take great care of our dogs, and love seeing the pictures they post daily. It's a huge plus that they have outdoor time for them everyday. Overall everyone who works here seems to love what they do, can't recommend them enough!

I boarded my two Aussies for a week at Pups & Pals and was extremely pleased with the experience…read more There was a trial day prior to boarding/daycare and at the end of the trial day each dog got a detailed report card on how their day went. I was happy to hear that the play groups are sorted by dog size and temperament to ensure that everyone would get along. The staff is so warm and friendly. You can tell they are dog people! I knew my boys were in good hands and it took a lot of stress of my mind while on vacation. I LOVE getting to see all of the pictures that they post daily on Facebook. Seriously they're so cute and funny - you can see the dogs personalities in the pics and to me that means they are comfortable and happy. Transparency was a big element for me to try this place out for the first time. They have published policies on their website about what they will do if your dog were to get hurt on accident and I really appreciated that. There is really nothing negative that I have found about this place! I recommend bringing your furry children there.

Ashley S is the best. She visited our kitties while we were away in May (apologies for the delay!)…read moreand we couldn't have been more pleased with her services. Her care and communication were top notch and when we need to be away in the future, we will be contacting her. Our three kitties were also thrilled. Thanks, Ashley!!

Lisa is great! We've used her to walk our dog Louie 3 times a week for the past few months and…read morefound her and her team incredibly helpful. In addition to walks around the neighborhood, She takes Louie to the park, nature trails and other fun activities. Louie is very grateful for Loving Pet Care and so are we.

We've been using APR since we moved to the area. Our girl doesn't generally like any boarding due…read moreto separation anxiety but she seems to do okay here. Never had any incidents or issues. I appreciate the simplicity to their process and extremely reasonable pricing. Staff are always friendly and they do decent departure baths so our girl is fresh and clean on her way home! I will say they could improve communication at times--sometimes emails don't get answered too promptly or they've forgotten a bath before. I also wish they could give more photos/updates of how our dog is doing and what her run looks like, but understand it's more of a no-frills place and she always come home doing just fine, so not a reason to avoid at all. Definitely recommend!

They are such great people who took excellent care of our 14 yo deaf lab and 5 yo shepherd mix…read more Wonderful facility - very well managed! Will be returning again soon!!

I set up a new account with Zoomies for a one-day daycare session for my Australian Cattle Dog…read more However, the owner, Mary Jane, declined my request to keep my dog separate from other dogs. While my dog loves people, she tends to avoid other dogs due to anxiety, which can lead to her biting them. I find it unreasonable for the owner to require my dog to participate in group play, as she stated. She is not familiar with the temperament of Australian Cattle Dogs. In the past, other boarding facilities have accommodated my request to keep my dog separated from the other dogs, but Mary Jane was unwilling to meet my dog's needs. Mary Jane did not provide me with enough time to find another boarding facility after she declined my request one day before the scheduled daycare session. The receptionist informed me that it was available, but MJ said it was full. Additionally, I asked her to remove my account, and she texted me that she would do so shortly. However, when I checked a few hours later, I found that the account still existed. I texted her, and I still haven't gotten her reply.

I'm warning all current and prospective dog parents to avoid working with the owner Mary Jane, and…read moreDavin the CEO. Both are high strung, worked up, and hostile individuals that really need to not be involved in this company or any front-facing employee requirements. This facility has received over $700 from my dog's visits in the last few months, and my dog has received excellent report cards for his kind and playful behavior. The caretakers Aaron and Curtis are wonderful to him and I, but I think they should begin to look for new jobs, as my recent phone call with Mary Jane and interactions with Gavin have been very intense, gaslighting and bullying. I was denied daycare last weekend and resubmitted my request because no reason was provided and they typically only have a few dogs on Saturday for daycare. I thought it was an error, as we come every weekend to play for a full Saturday. My second request was sent with a text to doublecheck the accuracy, and a text came back that the facility was booked for boarding dogs. I assumed it was due to ACL Festival, said no problem and booked my dog elsewhere- at Hill Country Pet Resort. Zoomies recommended no other pet daycare locations to me, so I had to start my research from scratch, and this place was down the street from Zoomies, with 4 star Yelp reviews. This is when everything changed. I had never been to HCPR, but upon arriving there I was greeted by a gentleman who took a hit from a bong and had sores all over his mouth. I felt uncomfortable but a sense of duty, and asked to see the facility to find out more of what I could report to city officials. They had kennels filled with piles of excrement at 9am, that the dogs were stepping on and they had no separate pens with mowed grass or turf for them to run around in. I left distraught, said NO THANKS, and drove away immediately. I decided to swing by our regular daycare of Zoomies, which was a few blocks away. I left my dog in the car and walked inside to inquire about any possible cancellations since we last spoke. The employee said he had extra help and that they would be happy to take my little dog because he was easy to handle and the employee seemed to know the situation over at HCPR and made no issue of taking mine in last minute. So as a mom, I was relieved but also wept driving away for the other dogs left behind at HCPR. All went well last Saturday at Zoomies, and all were happy. I even had a nice talk with the employees when I picked my dog up later that day. On Monday, I received a call from the manager of HCPR and shared my feedback with him- he was very supportive of my thoughts and concerns and went to the owners immediately. It was a very bad situation but the manager has a good head on his shoulders and took my criticism respectfully, as it was delivered respectfully but with searing truth. On the other hand, Mary Jane, the owner at Zoomies sent me a banal text this morning asking me to call her. It was written like she was a school principal and I was in trouble. She blamed me for going around her from the start of the call and said she wanted to understand my thinking. Pure ego on fire. I knew she was already upset and said she was at a funeral last weekend, so I could tell this just wasn't going to go well because she was very angry and acting hurt. Mary Jane kept interrupting me and then blamed me for the sins of all others who just show up without a reservation. She told me to stop talking and I had to raise my voice over her to ask her to calm down and reminded her that she's not the only person going through hard things. I asked her repeatedly to please allow me to finish my story because I was coming from a good place, but she kept interrupting and blame shifting. I said again, that I just asked if there were any cancellations with no intention of leaving my dog unless there was a new opening, and did not bring my dog inside with me. I simply wanted to know if there had been any cancellations since we last spoke. She made remarks that I kept putting in requests and didn't respect their final word, she gaslight me and twisted it around on me, insinuating that I was manipulating the situation to my benefit and then she yelled out that I was BANNED from the facility and hung up on me. That outcome was Mary Jane's fault entirely. She had not spoken to the employee yet, either. She just wanted to screw me over and get back at me for some made up slight. I was a loyal customer. I have also left positive 5-star reviews and recommended them on social media and to everyone I know. I am shocked at how much of a hurt and suffering elitist Mary Jane has become within her own operation. She seemed so nice. But things have changed and their personal problems are getting in the way of what could have been a successful business.

My dog is greeted by name when I drop him off. The staff has never pushed any upgrades or services…read more When Hank went for the first time for boarding, they did temperament "testing" to see if he was more hyper or mellow. He's a chill doodle that can be either, depending on his mood. They have gotten to know him and LOVE that he knows his commands. It's hard leaving your heart with someone else, but I trust them! Plus you can check out the cameras to try and find your pup during playtime, get photos sent to you, and even a report card!

They change the rules without notifying you --- while you are away from town. They gult you into…read moreupgrading your services when you drop off. Never using them again.

I waited four months with a few visits to review Jumping Jack Dog Ranch and overall an excellent…read moreplace for my dog to come to. The ranch has a wide range of services with a few you won't find elsewhere like a pool, individual fenced-in artificial turf yards, and hiking trails. They offer grooming sessions, daycare, and boarding all which my girl enjoyed. The staff is very nice and all love dogs, and my pup is always excited to come back. The grooming session was mixed with daycare so you drop off in the morning and pick up I the afternoon. You describe what you want and how short to cut their hair. The groomer did a great job with my girl where she looked and smelled great. The daycare and boarding went very well too where I received photos of her daily playing outside with staff. They have some additional options when you check in to enhance your dog's experience and comfort. Overall they take great care of your loved one.

Perfect place for dog lovers! We have never used the boarding option but we rent out their dog…read morepool, we use it for our dogs who love to come here and take day of fun while taking a dip at pool.

Fabulous first visit for Quincy my 5 year old Goldendoodle! The staff are exceptional…read moreprofessionals and the facility is awesome! Just moved to TX 1 month ago......from CA. I tried a few places in Ventura, CA with no success.

Best dog boarding you can find in austin. My dogs love it and the staff is attentive and give daily…read moreupdates. Knowledgable in different breeds and personalities. Love D Pet

We boarded our Mini Aussie for a night here while we were in town for a wedding…read more The resort was clean and well kept. The doggies get plenty of play time and were grouped by deposition and size. We even were texted a few pictures of her playing in the yard, by the staff. The boarding price was reasonable considering we were in the Austin area. We would recommend this place as our experience was beyond pleasant.

My dog has been going for the last two years for day care and boarding and she is just so happy…read morethere. I truly relax as Spruce is having the best time! Soon to be two dogs as we just got GSP number 2!

Once again, our dog had a great experience at Bobbi Colorado's (Canine Camp and Kennel). The staff…read moreis so welcoming to Mike (dog) and us. We'd sent paperwork in advance re Mike's health/vax records--very reassuring to know your kennel and the staff is organized and available. Mike was smiling at drop-off (he really was) and recognized a few folks. Two weeks later when we came to pick him up, all was ready! And Mike was wagging his tail. Best kennel we've found in 35 yrs of loving dogs!

Our little boy Berwyn just completed his 4 week board & train training course. We could not be…read morehappier with this experience! Jagger Scott kept in touch constantly with beautiful videos showing our little boys' progress week by week. Berwyn had confrontation issues in public with other dogs, and people, and now he is calm and poised and responds immediately to commands. The beautiful part,,- in all the videos he is wagging his tail during training, he was obviously having a blast training with Jagger during the training sessions. Jagger is truly our local Austin dog whisperer , and we are truly appreciative of all his work that he did for our little boy Berwyn . This is a really wonderful investment, because for the next 10 or 12 years at least, Berwyn is now going to be able to come to restaurants with us, go shopping at stores and most importantly, go with us to outdoor concerts to watch our son in concert! This has opened up a whole new life for him, he's going to get to go everywhere with us and share life with us, I am so excited and looking forward to the future, thank you, Jagger!

I used Tracy & Break Free Unlimited to board my dog Walker while I lived in Austin the past 4 years…read moreand I'm so grateful I found her. She is absolutely wonderful. My dog always arrived excited at drop off and very happy & tired when it was time to go home. Tracy is highly knowledgeable, consistent, and trustworthy. I never had to worry about a thing while he was in her care. I highly recommend her services.

From the owner: Break Free Unlimited Boarding and Training is a small family business. We operate out of our home…read more We have two large fenced yards for the dogs to explore and chase our many squirrels and lizards. We provide splash pools when it's hot out. The dogs enjoy digging and play wrestling in our large sand pit. There is a pet door, so the dogs can go in and out for their own comfort. We believe in natural rearing and species appropriate diet with plenty of free time in nature. We use crates for feeding and rest. Our boarders are treated like family. Our floors are always dirty because we love dogs. Training services can be board and train, public access or in your home. We also consult in person or on the phone.