came for the barrels on the bayou beerfest, and the french quarter jazz fest. really convenient location. walking distance to a lot of places. there was a sitting area outside the rooms that was open air and i made sure to utilize that feature. attendant was friendly and explained everything well. would definitely stay here again next time i'm in town read more

This little hotel was beyond wonderful! Super cute and incredibly nice! We loved our stay and we will DEFINITELY return. The staff are all amazing and accommodating. Very clean and beautifully furnished. LOVE THIS PLACE! read more

I booked this hotel with friends for the last weekend in October. They just canceled on us due to "undergoing a change in management" and being unable to somehow keep our reservation AKA "Taylor Swift is in town and we are going to try to scrape every penny we can from people". On top of that, they said that any amounts of money prepaid to hotel will not be reimbursed immediately, and they will pay you when they are able to do so. This is an absolute scam. read more

Room is , roach running around. Have to keep all bags sealed. Can't even be intimate with husband cause its too dang hot!! DO NOT STAY AT THIS HOTEL!!! If it was possible to give a negative star I would. read more

I absolutely love this place! From the suites to the apartment,It's clean and safe! It had nice views and the bed was soft! It's close to everything from the public transportation to cheap Uber fares to bourbon st or French quarter. The front desk receptionist was nice and made sure everything went good during my visit. I would for sure come back. read more

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Booked the suite, was "upgraded" to the 1 bedroom apartment. Was not an upgrade - for the money I spent on 2 nights, I could have gotten a better room for half the price across the street at the Fairfield. There was no furniture to put clothes away in the bedroom and there was no suitcase rack. There was also no tv in the bedroom. There was a plug and cable jack where one used to be. The pictures show the overall condition of the apartment. The tub/shower would have been nice, except that the tub drain plug didn't work, so you could only take a shower and not a bath. The condition of the tub & furniture & fridge were all conditions that had existed a while - none of this damage was new. I tried to speak to a manager on checkout, but he wasn't available. I left my contact info, but no call back. I called a few days later, left my name and number again, no call back. Overall, I'd go to one of the many better options in the area. read more

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I stayed a couple of nights here. I got a room right behind the front desk and it was fairy small. Most of it was pretty clean but a bit worn down. There was mold growing in the ceiling of the bathroom and there were lots of little flys everywhere. The showering area had no hot water. I tried for about 5 mins to get hot water and it was cold cold cold. I guess it's okay if you want to stay here but can get a slightly nicer place for $5-10 a night at a different hotel. read more

RUN AS FAST AS YOU CAN!!!! Do not stay here. Dirty, nasty, noise from the A/C all night. The smell is horrible, wanted to give us a shared bathroom, which they knew we hadn't booked. Room was not cleaned when we went in. Was told they were short handed. We waited hours for them to give us another room. We tried booking at another hotels but everything was booked. (French Quarter Festival weekend) I can go on and on, will not waste my time, it would be a whole novel. RUN AS FAST AS YOU CAN!!!! Do not stay here. Dirty, nasty, noise from the A/C. all night. I can go on and on, will not waste my time it would be a whole novel. read more

Catahoula Hotel - This is the room when we opened the door, walked right out. The guy at the desk had to come open the door for us. - Hotels Near Me - New Orleans, Louisiana

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Such a cute hotel! Would absolutely recommend staying here. When we arrived there was some confusion with our reservation Lashonda was absolutely wonderful in assisting us! She was so kind and knowledgeable, she even personally showed us our room! Inside is just the cutest rooms, and so clean! Really centrally located, without being too "in the action. Pretty quiet evenings, and the neighborhood is cute too! 10/10 would recommend for your NOLA adventure (Ask for Lashonda she's the best!) read more

Obviously, this hotel is terrible, considering all the other reviews. But I want to emphasize how horrendous the customer service was, and how unresponsive the manager, Alejandro Arana, is when it comes to resolving these issues. The room didn't even seem to be up to code. The smoke alarm had been ripped out of the ceiling. One of the nights, there was a disturbance outside of our room with some guy yelling, and as a female it made me feel very unsafe. We SPECIFICALLY booked this hotel because they claimed they had a taxi service. They lied. The hotel left us stranded at the airport at 1am without a taxi - even though we called and spoke to Harold and Lucas multiple times in the weeks leading up to the booking and they confirmed a taxi would be ready for us. Housekeeping somehow missed our room 2 of the 3 days we were there, and one of the receptionists blamed us for not "putting in a request". Even though we left the sign on the door requesting it. We feel like we got scammed - according to state law, a hotel room is supposed to be up to code, clean, and safe. This hotel was none of those things. It's been over a week and the manager Alejandro has yet to respond to us, so we will be filing a dispute with our bank. read more

Catahoula Hotel - Hotels Near Me - New Orleans, Louisiana

DO NOT BOOK HERE! We drove 14 hours with a confirmed paid reservation and they told us the payment went to the old owners and they do not have a room for us even though we booked 2 months ahead of our trip!! We had to drag out luggage several blocks over to find a hotel that had available rooms!! several others in the lobby dealing with the same issue as us! This place is a joke didn't offer any refund to dispute with bank and could do nothing for us bc they had other who booked after us take the rooms! read more

This is only in regards to the rooftop bar portion of the hotel. I went to the rooftop bar ordering one glass of la Marx's per usual. I was charged $15 for a single glass. (Usually it is $11) Knowing the pricing as I am a regular I inquired to which I was given an attitude and had my $85 changed slammed on the bar. Nonetheless Catahoula has lost a weekly customer. Thanks for listening. I was there Friday 11/10 6pm read more

Catahoula Hotel - Hotels Near Me - New Orleans, Louisiana

This hotel is in the middle of a remodeling and will have a working phone number shortly. The hotel is UNDER NEW OWNERS. The staff is working with what they have until the contractors can fix everything up. Now, if they can get the rest of the place level of the lobby. The Dimond in the Ruff will shine once more. Making it a sparkling jewel of NEW ORLEANS once more. No, I'm not one of the owners. Just a person who cares about making the yesteryears coming back to life. LONG LIVE PURPLE, GREEN AND GOLD, BABY read more

Very misleading. No bar, website advertised that there was, no rooftop events, no restaurant. We booked here thinking we had these amenities and they don't. We found out at CHECK OUT that they are going through a change of management. We arrived into our room and the AC didn't work, they had a box fan running. MOLD ON CEILING! (Rm 30)The air was so thick of the smell of mold. I am pregnant and have athsma. They never made us aware that they were going through a change and no amenities/bar would be available. They ended up moving us to one of the apartment suits. The elevator didn't work, atleast this room had ac and no smell of mold. The king bed had no sheets or blankets, no one brought anything to us. We had to walk downstairs and get sheets ourselves. A ceiling light was hanging it of the ceiling by the wires, tv didn't work, couch was dirty, floor was sticky everywhere, the fridge was rusted, made the bed ourselves and the sheets were for a queen size bed and not king. No house keeping to give us extra towels.. Don't waste your money here! read more

Booked this hotel on a whim, & so happy I did. What a wonderful find for a great price, & I even paid a bit extra for their top suite. Still affordable for the location. My fiancé & I stayed for a long weekend to celebrate his birthday, and we wanted to be able to walk to everything. This place was perfect, no more than 20 minutes away from the classic New Orleans sights. It was noisy some mornings, but I think that's just the price you pay to stay in the city. TV didn't have cable but we were able to log into a couple streaming services so no big deal for us. Shower was gorgeous but pressure was only eh. The room itself was very modern and photographable, although one of the shades on our two large window would not rise. No biggie. People at the front desk were always present and super friendly, and had some great breakfast recommendations. All in all, a fantastic trip. I would definitely book here again. read more

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We decided to stay another night in New Orleans and found this location on air bnb. It's very nice in the lobby and bar is very nice and has some of the best cocktails. What was weird was the front desk told us they close at 11 however we were left sitting alone by 7:30pm due to a comedy show upstairs? When I asked about the show and if we needed tickets the front desk seemed like they had no idea. So instead of staying in and ordering dinner at the hotel restaurant we had to go to dinner elsewhere.As far as the room goes the air conditioner does not work at all and we are currently sweating to death. It's on full speed and coldest it can be and nothing. The room is as big as a very small bedroom so the air conditioner they have should be able to cool this room with no issue. It's currently 90 degrees in New Orleans and this is not cooling the room at all .The shower has wooden slats on the floor and when you turn the water on there's a horrible rotting smell. I personally have a wooden shower at home and it needs to be cleaned weekly or else it starts to smell. This tells me it hasn't been cleaned in probably months.Also the sink in the room has a huge crack in it . Why is my room $150 and has all these issues which can be fixed easily . It's nice looking on the outside but I would not recommend this hotel ever . read more

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Receptionist is rude as heck, tv doesn't work and he can't help us or figure out why- says he's not a tv guy, the ac is so loud we can't use it bc then we can't sleep, no hot water, the bed is comfy and this place has potential- but it's like a hostel and you have to share a bathroom with guests. Don't stay here. read more

A room was booked at the hotel for 11/1/24-11/3/24. The room was falsely advertised online. After we paid for our room we were told it was a shared living space (never advised as this). The door to our shared living space would not lock and the space could be accessed by anyone off the street. We were told we would receive a refund and we never did. read more

TWO WORDS: CHEF DANIEL. Five stars for this gentleman alone. Yes, the hotel is cute and quaint with lots of character, but you will find that many hotels have these characteristics in NOLA... HOWEVER.... NOT ALL have CHEF Daniel. SUCH A TALENTED INDIVIDUAL with so much passion put into his edible creations. One of my favorites was the TOSTADA. OH.MY.NOTHING BUT GOODNESS. It was by far the best ceviche I have ever had. It was as if chef Daniel was synced with my tastebuds. I stopped by every single night to eat this little piece of Mexican dish heaven... Or at least I tried....which brings me to problem number one. PROBLEM NUMBER ONE: they rent out their lobby which makes it impossible for guests who are staying at the hotel to enjoy the full benefits. Now when you have a chef who creates delicious combinations and you want to take full advantage, it becomes an unfortunate event for guests. PROBLEM NUMBER TWO: when we presented a problem we were having with TWO of our rooms to the front desk, NOTHING was done about it... There wasn't an, "I'm so sorry, let me see what I can do about it," but there was however an "Oh yes, we already know about it" response... The issue was simply brushed under the "Oh well" rug and left at that. After looking through the pictures here on yelp, I realized that we probably stayed in two of the smallest rooms that they had to offer, which was totally fine with me, but buyer beware lol. It was maybe a 10x10 room with a queen bed in the middle and two feet of walking space around it with an added walk in shower and separate toilet room/closet (I say closet as a joke, but YES, there was a rod sitting above the toilet with hangers at your disposal). No closet in the room or drawers for you to unpack. You live out of your suitcase or hang what ever you can on hooks placed throughout the small room. In all, the theme of the hotel was modern chic. Would I stay here again... Maybe. The ONLY definite thing is that you must stop by here, if anything and if available, and try one of chef Daniel's delicious combinations. THE ROOF TOP BAR IS ALSO A MUST DO. read more

Catahoula Hotel - The most delicious blueberry muffin ever! - Hotels Near Me - New Orleans, Louisiana

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I stayed here with my wife for Mardi Gras this year, we arrived and the front desk clerk on duty was overwhelmed, we waited for almost 45 minutes before we could check in, it was 8:45pm and we checked in, our room was not cleaned at all, we was told to wait about 30 minutes and it would be ready, we left to eat dinner come back at 11:30pm rook was still dirty never touched, they end up putting us on the 4th floor no elevator, he A/C/ DIDNT WORK, THE CABLE TV DIDNT WORK , this was terrible, the next day we was moved again to bottom floor to another room, it was decent and clean. we got a call that night from the manager Jordan and was ask to meet with him the next day, he said to tell them in the morning to let him know we was there and he would drop everything and talk with us, he lied, we again was told to come back and he would take care of us. we come back at 12pm and still nothing, we was told finally the day we checked out that he would be giving us a 53% refund, well its the 21st and still nothing. I don't like being told something and then get ghosted, that snot good business. read more

ZERO STARS. Selena Catahoula New Orelans/Selena Hospitality Group WILL NOT RESPOND AND WILL NOT ISSUE THE REFUNDS WE DESERVE. DO NOT BOOK!!!! Me and my friends booked three rooms at this hotel almost a year ago for the Taylor Swift concert (Booked Oct 25, 2023). We had a great rate and were happy with the proximity to the super dome. When we originally booked, we reserved the rooms with no issues, then a few months later in December 2023 we received an email stating that in order to confirm our reservation we would need to pay for one full nights stay in advance. This seemed a little shady but we all paid. Now a couple of weeks ago (August 28, 2024), we get an email from Selena "Reservations USA" stating that our reservation had been cancelled due to "new management". We all called the hotel and got three different answers. I was told that we would get an email the following day with a re-booking link to book our room again at the SAME rate, however we would have to pay again, before we got our refunds. We never got an email to rebook. So a few days later I call again and the staff member tells me that I will not be able to rebook at the same rate and that the new rate is triple the price I paid. She also didn't know when we would get refunds....So another week goes by and we get an email from the hotel saying that we will get refunds at some point, then the following day we receive an email from the GM saying that it is his last day with the company. I reply to all of these emails and get no response. I have attempted to contact the Selena Hotel Corporation and the "contact us" page is down and when you call the number it sends you to a message and then disconnects. So in the end we are out a combined $1000 and had to book a new hotel that was absurdly overpriced because obviously any hotel in the New Orleans metro area is going to be priced sky high when booking two months out for the Taylor Swift concert weekend...thats why we booked a year out to avoid this issue! What a joke this has been. read more

We stayed at this hotel for 3 days, staff was very nice however we didn't have a good experience. Our room had a rinsing cup and it had a bunch of bugs in it. Which I get the location and weather, it's inevitable for bugs to come inside but for them not to even check it? Only means they didn't even clean our room right. Oh but theres a note saying they can do room service at a charge. Since when? Also our sheets had blood on them we didn't realize it till our last day. We went to the front desk to ask for towels and they gave us a stained towel. Lastly they take a $100 deposit but it's been 21 days since I checked out and haven't got it back. Keep calling them but they keep telling me it's my bank. Which makes no sense cause I've booked hotels and I have never had this problem before. Like I said cute hotel, very cozy but it just wasn't worth it for me. read more

Catahoula Hotel - Hotels Near Me - New Orleans, Louisiana

Total scam!!! Stay away from this hotel. This is the absolute worst experience I've ever had with a hotel while traveling! Back in January, I booked what the had advertised as a 3 br apartment flat, for Mardi Gras from 3/2 - 3/6. I paid a deposit up front ($300) and was to pay remainder when I got to the property. I had several others book there as well since we had a big group going. A couple of weeks before the trip we all called and confirmed that our reservations were in order and was sent an additional confirmation email. Once we arrived on the first night of our stay we found out really fast that this establishment was a SCAM!!! One of the others in my group who reserved a 3br flat like myself swiped her card and then was informed that it wasn't available and they overbooked. So of course at that point I knew mine wasn't available. The guy at the counter just kept looking in his computer that showed absolutely nothing but a schedule that showed there were no rooms. He then called his "manager" Jordan on the phone , whom he spoke to while we waited for almost an hour . Only to tell my friends that he would try to accommodate with a 1 bedroom for them and a two bed standard room for a group of 12 for the night. This is after they swiped two people's card and charged them over $2000. Long story short we all cancelled our rooms after sitting in the lobby for over 3 hrs , looking at optional rooms that were dirty asf and toilets visibly leaking, dirty underwear in the shower with s**t stains in them. When it came time to talk about my room I was told that there was only 1 3bdroom on the property and even though I reserved and paid a deposit first, that the price didn't match the 3bdroom listed. Although i had a receipt and confirmation stating I reserved the 3 bedroom. After cancelling they refused to send my deposit back stating they never charged my card. But I also reminded them that I was going to sue them as soon as I spoke with my lawyer and I have all the proof documented. I then booked another hotel close by , and at the end of my stay I tried to go back to this hotels site to leave a review and would you believe they changed their domain and account was suspended??! Do not get scammed by this hotel, I should have trusted the reviews before me but I'm sure they were filtered. read more

We stayed for 3 days and loved staying at this hotel. The rooms are not fancy but the king size bed was super comfy and we had everything we needed. The staff are all on point yet not intrusive. There is also the friendliness kitty on the premises that you will see hanging out in the lobby. The hotel is in a great location and very close to everything. We would definitely refer anyone here and would stay again. read more

Catahoula Hotel - Comfortable king size bed in the room - Hotels Near Me - New Orleans, Louisiana

Don't be fooled by the advertising it's all false marketing and complete waste of time and money...So i was suppose to stay here this weekend and i had to cancel and i ended at holiday express behind it because what i booked for and what i got was ridiculous & yes i might have gotten a deal on Priceline. The listing should say hostel bc they placed me at catahoula flats which seemed to be old apartments and rented out rooms and we'd have to share a bathroom. I almost settled on that but then i realized the bathroom had a broken sliding door access to another room and i didnt feel safe staying there and using the public bathroom. My room also just had a bed frame and a cool rug and that's it. No tv as listed and or hangers just a small closet. I wish the listing had the correct description on add or i wouldnt have proceeded with my booking. They couldn't offer a room transfer. Here's some pictures to show what was listed and what i received. I was very fortunate to book at holiday inn express behind it. I felt safe and had privacy. I didnt let this damper my night we did try the odd bird bar at night which was ok. But i was just so disappointed i didnt get anymore help. I also emailed management and still response. The owner seemed to care more about event happening the next day. It was my first time in New Orleans and i wanted to experience in a beautiful hotel. Oh read more

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We got in late, and the first room we were given wasn't locked. Once opening the door the bed had definitely been slept in, garbage was full, and shower was wet. Went back to the front desk, and he then tried multiple other rooms before assigning us to another. We get settled in, go to shower, and there was no hot water. Not exactly fun to deal with at 2am after a 7 hour drive Needless to say, we canceled the remainder of our stay and found a new place, that was a little cheaper and muuuuuch nicer. read more

I went durring jazz fest and it was everything I could've asked for. The front dest manager Jay made my experience feel at ease and helped with great referrals when the festival activities didn't have my time. And it's in a great location! Give it a chance when in New Orleans. Thanks guys​ read more

My recent stay in NOLA was great. This "hotel" was NOT. This is a warning to AVOID this location. Let's see = They give you a key fob to use on the outside entrance. Secure right? NOPE that door is busted so 98% of the time it can just be opened by anyone. The lock on the unit itself is a sliding lock (safe and unbreakable... yeah, no) They do not take any of the trash from your place, bring clean towels or change/make the bedding. More broken stuff = The bed was broken, the handle on the microwave was broken, the one massive window in the main living room of the unit had a busted lock...This is the same window that leads out to a shared balcony so if you wanted to feel safe while you sleep or safeguard your belonging while gone then good luck. The curtains have been sliced (unevenly) down the middle for access to the moldy air conditioning unit so trashy AF. There is a nice glass shower and if you like a final foot soak you can get one when you step out of the shower since there is nothing preventing the water from leaking out onto the floor. If it rains, you'll see water coming inside from that same window. Oh yeah and the ceiling in the bathroom is painted a dark blue because it also f'in leaks when it rains. Don't bother letting the front desk know because they don't care about you checking in or out or anything else during your stay. Stay ANYWHERE else. read more

I'm confused why Selina is operating a hotel here. Their brand is a hostel, not a hotel. This is not a place to meet people it's just a place to sleep and this is overpriced because that's it's only value. read more

My friends and I didn't actually stay at this hotel but we were able to store our bags here until our Airbnb next door was ready. The two people working the front desk were so nice and encouraged us to hang out in the lobby, use the bathroom and charge our phones. We truly appreciate that! We got into town Friday morning and our Airbnb wasn't ready until Friday evening so allowing us to store our bags gave us the freedom to explore the city all day! The lobby is super cute and cozy. I loved the decorations. I would recommend this hotel based off of customer service alone read more

Looked very cute & since the outside says 'Cafe' I thought I'd stop to get a cup of coffee. Walked into a very quaint cozy boutique hotel! I'd like to maybe stay in. I saw muffins in a glass cover on the bar of the cafe so asked the receptionist if they were opened. Instead of saying they open at night now only, she says 'they been closed for a long time now.' Later that night, I met some friends who took me to the exact same place for cocktails. The Cafe turned into a bar. If they hadn't I would've posted under my review on the coffee shop that they were closed. read more

8 day stay here! Hospitality was wonderful, I felt very accommodated. Rooms were intimate and had everything you needed, I recommend room 18 for a balcony view! Love that they are pet friendly and the working space downstairs was wonderful. It rained a few days during the stay, so there were a few times where I worked downstairs from the cozy space near the bar. Will be checking out their other locations as well as re- visiting if I'm ever in New Orleans again. Thank you Catahoula for going above and beyond for your guests! read more

Catahoula Hotel - Courtyard - Hotels Near Me - New Orleans, Louisiana

Boutique style hipster hotel tucked into a side street in The central business district offers small, spartan, contemporary rooms with a fun vibe and crisp surfaces. Cons: cleanliness and lack of customer service attention. I was surprised by the super casual staff behind the desk when I came to check in. Couple of guys in baseball shirts and shorts eating wings behind the counter - didn't know that they were the staff. They answered my request to check in between bites, then checked me in as the wrong guest. There are quirks here- but this is the French quarter in Nola, so we should expect and accept some of that. The toilet in the closet surprised me. Not sure I want to hang my clothes directly over the commode. See the pictures below if you don't believe me. The sink over on the wall by the bed and the cement floors reminded me of some old school dormitories I have been in many years ago in the Northeast. Open brick, old black and white tile, Ferns and greenery pleasantly line the open corridors and occasional courtyards on the first floor of this hotel. The rooftop bar overlooks office building. But looks like a fun and inviting space for either coffee in the morning, which by the way is complementary and self serve at the bar on the first floor, or for drinks at night. But there cleanliness problems here as well as with the courtyards where floors are very dirty and they serve mostly as smoking areas for employees. read more

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Was misled, cheated off money, and dismissed here at the Selina Catahoula hotel. We finished our stay two days ago. I had reserved an upgraded room called 'The Suite' because there was a sale on the selina.com website. I received an email confirmation for the room as well. When we arrive, I noticed the room doesn't look like what I booked and I bring up my concern with the only staff available. He tells me that he has me written for a downgraded room instead. I bring up my confirmation email, which he completely disregarded. Like completely ignored, he barely even look at it. Instead, he tells me that the "price I paid is definitely not the room I reserved--it would be more expensive", that I "100%" belong in this other smaller downgraded room, and that the "error was due to third party booking". I tried to reason with him to no avail. I tell him I booked directly on Selina's website during a sale, but he was adamant. My proof of confirmation email and receipt for 'The Suite' was useless here. There was no reasoning to be done with this staff. It was made abundantly clear that he would not do anything about the mismatch between my reservation and the room he gave me. It was late, I was tired, and mostly I just wanted to enjoy my only vacation for the year, so I forget about it. We ended up staying in the much smaller downgraded room for a week despite already paying for the larger nicer better room. Now that I'm back home and rechecked the website, I can now say with confidence that I ended up staying in Selina's most basic room despite paying for one of the more expensive larger rooms. One star for stealing my money, false advertising, and giving no attempt to own up to their mistake. I almost never give bad reviews, but this one just literally scammed me. Additional notes for future guests: 1) There will be a foreign transaction fee if you book on selina's website. Use a travel credit card when booking. 2) For every four times you call the hotel, you will reach a real person once. Keep trying, someone does exist on the other line. 3) They are pet friendly. Lots of pets to bump into during your stay. 4) There are also bugs crawling in the room. Super entertaining for my cats, but you might be less than amused with them. 5) No fridge or microwave in the room. 6) Room service is $30 per night if you want/need it. Bathrooms will inherently feel dirty just because of the wooden slats on the floor. 7) Whatever outdoor balcony was advertised for the room, it's just a space barely big enough to fit two chairs and a table. It's also enclosed by a twelve foot tall brick wall on three sides so don't expect a view of any kind. 8) Walls are thin. We were lucky to have considerate neighbors, but I could hear their phone ring pretty loudly when their alarm went off. Also barking dogs. And if you happen to be located below the rooftop bar during a busy time, that will be really loud. 9) There is no parking associated with the hotel. Street parking is $6 per 2 hours during the daytime, but free at night and holidays. The garage they'll send you to will be $20-25 per day. 10) You don't need a car to get to all the fun stuff in the city from this hotel. Good location. 11) Sure, this hotel is a bit more aesthetically chic and hipster than standard. Visually pleasant. 12) LASTLY, DOUBLE CHECK THAT THE ROOM YOU RESERVED IS THE ROOM YOU RECEIVE. Please please please advocate for yourself much harder than I did. I would hate if others were unknowingly staying in downgraded rooms after paying extra. Learn from my experience. read more

While at Selina New Orleans we experienced many things that would not indicate that the hotel is a boutique experience or worth the cost that we paid. Upon arriving we were told that masking and COVID protocols were required. Yet every single staff member did not follow any protocol, no one was ever masked and rooms were never cleaned. We were surprised that we were asked to adhere to these protocols and even told that the rooms will not be cleaned to "protect staff" when the staff was doing nothing to actually protect themselves. Because of this our room was really dirty, the bathroom had filth in the corners, the shower was caked in dirt and black mold on the wooden flooring (which was broken). The rug was covered in dirt, not vacuumed and was crusty. The overall experience of our room was extremely disappointing. We wanted to stay at the boutique hotel for a romantic experience and the rooms were small, poorly decorated, had no view as advertised, had broken accessories and were really filthy. The walls were smudged, scuffed and had dents in them, the curtain rods were cheap and bent, the lighting in the room was very white and bright like a hospital and the bed didn't even have a fitted sheet. They were two top sheets that were too small for the bed and couldn't even be tucked in, half way through the night we'd be sleeping on the bare mattress foam. On top of that we were expected to pay $30-$40 per day for full cleaning service or $10 just to get fresh towels and trash removal. This is really unfair and made the experience very unpleasant. We would work most days before going out and there would be a complimentary coffee and a couple yogurts out. The creamer/milk, all 4 days we were there, was expired by weeks. We'd look at it and see staff turn the label around periodically to hide it from guests, that's really disgusting. Lastly we paid for our deluxe rooms and expected to stay in a boutique hotel with a cool restaurant and rooftop bar. No where on the website did Selina advertise that the restaurant and rooftop bar had been closed for months. We feel like we've been lied to and defrauded as none of this was shown online during the booking process. We literally paid to stay here for amenities that Selina New Orleans hasn't been providing for months and per staff "won't be open for months to come". Also there was a wedding reception the last night we were there and went almost 2hrs over quiet hours when the walls were very thin and we heard stomping until after midnight. None of this was enjoyable. Only plus was the wifi was strong enough in the cafe to get some work done. read more

They do not provide blankets. They said they do not have blankets and gave me an attitude when I asked for one a 2nd time. They fail to tell you that they have DJ parties in the courtyard of the hotel directly outside your room. This happened on a Sunday night and the didnt end until after 11:15am. Rooms are small and cramped and the walls, windows and doors are paper thin read more

We just checked in and the following has transpired: 1. The wash towels in the bathroom are soaking wet and used, housekeeping didn't even change them. 2. The previous occupants leftovers are sitting on the table, no one bothered to throw them out. 3. I requested a different toom and was told they were sold out. I am more than disappointed with my treatment here and will never recommend this hotel ever. Also the rooms are super small. read more

A-OK all the way! This won't be my first choice for lodging next I visit New Orleans, but I was still comfortable enough and enjoyed my stay. Let's get the not-so-great stuff out of the way. The rooms seem to have a few issues. The shower has funky/inconsistent water pressure and the soaps are weirdly tiny. I know it's humid in these parts, but my room was exceptionally humid even on not-so-humid-outside February days. Literally woke up damp in damp bed sheets with a foggy mirror and prune-y fingers. Like an actual sauna. The room did get nice and cold, however. My room was super tiny (which I'm sure contributed to the extra humid climate), but the size itself didn't bother me. Aesthetically speaking, I liked my room a lot! Concrete floors, exposed brick walls. This is a boutique hotel, a historic building (built in 1845), and it definitely has that old NOLA charm. That's what I wanted! The hotel bar is really rad, and the bartenders are on top of it. Really fun, laid back atmosphere. And the food is beautiful and fresh! Gorgeous patio outside, plus a sexy rooftop patio. Can't go wrong with a drink on the roof, can you? This hotel is walking distance to all kinds of restaurants and bars and shopping and goodies. Loved the location, the decor, the bar, the food. And definitely appreciated the staff, above all. They were sweet, welcoming, casual, and helpful from check-in to check-out, and that's the most important thing! read more

What I loved about this hotel: +The friendly, accommodating & accommodating front desk people! The bartenders in the cafe/bar are the best (they make you feel like you're a regular, even if you're a traveler. In addition to being mixologists with the mostest, they are expert baristas too!) So kudos to the customer service at the Catahoula! +the environs and overall vibe. Sitting in the lobby is extremely comfortable and walking the grounds will have you admiring the ultra modern aesthetic that's not terribly common in our city that time forgot. Love the concrete floors and urban chic tropical courtyard where we had a group dinner one evening. The rooftop bar is idyllic, though I sadly didn't get to enjoy a drink up there because weather wasn't permitting when I had the time. +rate is reasonable, considering time of year and comparable rooms in the area +very comfortable bed and nice linens +my room had a private balcony which was really nice! +loved all the drink and snack options in keeping with the Latin American tropical theme of the hotel. What I didn't love: -there could be a good deal more attention to detail. There was a large dead roach outside of my coworker's room for two days before she went to ask that it be removed. Her room was not in a hidden, out of the way area, but on the first floor and you'd have to pass it by to get to the other rooms. Not sure how it could have been overlooked. There was a smushed mosquito hawk right next to my room door (very noticeable) that was never removed. My room didn't have washcloths, so that was an oversight until the second day. -my other coworker encountered a dead roach in her room. I live in NOLA and honestly this time of year you don't see a lot of these things, so if you're easily freaked out by our city's mascot, be sure and stay on a higher floor, *especially in the summer* (and as much as I hate chemicals, exterminators need to do a better job). -a warning about locking your door manually would have been nice. While I much prefer keys to magnetic cards, the door should lock automatically behind you as this is pretty universal these days, no? -little slivers of soap seem wasteful. Shower gel in a large container like the shampoo and condition would be preferable. -my rain shower was useless because there was one huge stream pouring out amongst the tiny stream. Again, attention to details. This is an easy fix. -poor lighting in the room (at least one lightbulb over the door leading into the room was out... again, attention to details). Finally, this isn't the hotel's fault but that construction across the street was a major drag for getting in and out of the hotel if you're lugging a lot of stuff around. I checked in with a lot of luggage and sundry items for my work conference and it was a pretty dreary experience. Thankfully I had help with me as they don't have bellhops to help you with this. So, while the construction is something the hotel cannot help, having an extra person or two to assist guests during these times would be ideal. The street was closed almost daily, requiring me to lug my stuff 1/2 a block to the corner where my Uber had to wait. I'd stay here again thanks to the lovely staff (seriously... they made our stay a memorable one). read more

We came here because they have a bag check on Bag BnB...these people were awesome...so friendly and accommodating while we were stuck trying to get home to Florida during a hurricane!!! Highly recommend!!!! read more

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